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Heinitzburg Boutique Hotel

3.5 star property
A hilltop urban sanctuary where travelers can relax poolside with city views or book a rejuvenating spa treatment for complete unwinding

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Photo gallery for Heinitzburg Boutique Hotel

Aerial view - Heinitzburg Boutique Hotel (Windhoek)
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Outdoor pool, sun loungers - Heinitzburg Boutique Hotel (Windhoek)
Breakfast, lunch and dinner served - Heinitzburg Boutique Hotel (Windhoek)
Superior Double Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk - Heinitzburg Boutique Hotel (Windhoek)
Hotel Heinitzburg sits on a hill above the city, creating a perfect relaxation retreat. Guests can book a massage at the spa, wander through the garden, or head to the outdoor pool area where sun loungers offer a comfortable spot to take in the panoramic views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk

Standard Twin Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Rainfall showerhead
Hair dryer
Minibar
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, minibar, in-room safe, desk

Comfort Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Rainfall showerhead
Hair dryer
Minibar
  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk

Superior Double Room (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Rainfall showerhead
Hair dryer
Minibar
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room (Deluxe)

Comfort Triple Room (Deluxe) | 1 bedroom, minibar, in-room safe, desk

Comfort Triple Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Minibar
Champagne service
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 King Bed

About the neighborhood

Located in Windhoek, Heinitzburg Boutique Hotel is near the airport. Heinitzburg Castle and Schwerinsburg Castle are local landmarks, and travelers looking to shop may want to visit Maerua Mall and Craft Market. Looking to enjoy an event or a game while in town? See what's happening at Independence Stadium or Sam Nujoma Stadium. Visit our Windhoek travel guide
Map
22 Heinitzburg Street, Windhoek, 9000

What's nearby

  • Christchurch, Windhoek, Namibia
    Christ Church
    15 min walk - 0.8 miles
  • Heinitzburg Castle
    1 min walk - 0.0 miles
  • NamibRand Nature Reserve
    7 min walk - 0.4 miles
  • Katutura Township
    7 min walk - 0.4 miles
  • Maerua Mall
    13 min walk - 0.7 miles

Getting around

  • Windhoek Station
    10 min drive
  • Windhoek (ERS-Eros)
    11 min drive

Restaurants

  • Krisjan's Bistro
    4 min walk
  • La Leona
    15 min walk
  • Piccolo Caffe & Lounge
    19 min walk
  • KFC
    19 min walk
  • Ekipa Restaurant
    13 min walk

About this property

Heinitzburg Boutique Hotel

Hotel near the airport
At Heinitzburg Boutique Hotel, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Babysitting (surcharge), free newspapers, and a front-desk safe
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Heinitzburg Boutique Hotel include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
Other amenities include:
  • Free toiletries and hair dryers
  • 43-inch Smart TVs with satellite channels
  • Separate sitting areas, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Does Heinitzburg Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

Is Heinitzburg Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heinitzburg Boutique Hotel?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heinitzburg Boutique Hotel?

Check-out is at 11 AM.

Where is Heinitzburg Boutique Hotel located?

Situated near the airport, this hotel is steps from Heinitzburg Castle, Schwerinsburg Castle, and Sanderburg Castle. NamibRand Nature Reserve and Katutura Township are also within 10 minutes.

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Reviews

Heinitzburg Boutique Hotel Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 37 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic. The room was spacious, beautifully decorated, very elegant and had an excellent bed. We had a sublime creative dinner and a magnificent breakfast. Everything was perfect.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atmosphere with excellent service

Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Stayed 3 nights in Jan 2025

8/10 Good

Herbert Christian

Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

10/10 Excellent

David

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Unique property. Warm and friendly staff. Delicious dinner and breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windhoek's best kept secret,I loved this Hotel !
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eines meiner Lieblingshotels in Windhoek! Sehr liebes und freundliches Personal!
Stayed 3 nights in Dec 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit einem wunderschönen Blick auf Windhoek. Die empfohlene und organisierte City Tour war leider nicht gut. Der Fahrer war nicht gut informiert und ist bei den Sehenswürdigkeiten im Auto sitzen geblieben.
Stayed 1 night in Sep 2025

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil in Namibia

Das Hotel Heinitzburg ist eine sehr gute Wahl für den Start oder den Schluss der Namibia Reise. Ein Schloss, dessen Charme erhalten geblieben ist. Sehr schöne Suiten, und vor allem ein exquisites Restaurant (Leo) machen den Aufenthalt zum Genuss.
Stayed 1 night in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein sehr gutes Hotel, besonders gut war das Personal, sehr freundlich und aufmerksam. Leider gab es stundenlang kein Wasser. Das Restaurant war auch ausgezeichnet.
Stayed 1 night in Jun 2025

10/10 Excellent

Dr. Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, familiär geführtes Hotel, mit ebenso schöner Anlage und Pool. Top-Service. Ideal, um in Windhoek anzukommen. Gerne wieder….
Stayed 1 night in Apr 2025

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Stayed 2 nights in Aug 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Großartig

Großartig. Toller Blick, super Service, hervorragendes Restaurant, schöne Zimmer. Wir hatten einen ausnehmend erfreulichen Aufenthalt und kommen ganz gewiss wieder.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft mit super Pool - gut als Start und Abschluss der Rundreise zu nutzen. Sehr empfehlenswert
Stayed 1 night in Nov 2023

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Klassische wunderbare Unterkunft in Windhoek mit hervorragenden Frühstück und Restaurant!
Stayed 1 night in Jun 2023