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Hotel Heinitzburg

3.5 star property
Hotel in Windhoek with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Heinitzburg

Aerial view
Exterior
Outdoor pool, sun loungers
Standard Twin Room (Deluxe) | Minibar, in-room safe, desk, travel crib
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room (Deluxe)

Standard Twin Room (Deluxe) | Minibar, in-room safe, desk, travel crib

Standard Twin Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Deluxe)

Superior Double Room (Deluxe) | Minibar, in-room safe, desk, travel crib

Superior Double Room (Deluxe)

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Minibar, in-room safe, desk, travel crib

Comfort Twin Room

Highlights

Separate sitting area
Air conditioning
Smart TV
Separate bedroom
Hair dryer
Rainfall showerhead
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
22 Heinitzburg Street, Windhoek, 9000

What's nearby

  • NamibRand Nature Reserve - 7 min walk - 0.4 miles
  • Katutura Township - 7 min walk - 0.4 miles
  • Maerua Mall - 15 min walk - 0.8 miles
  • Christ Church - 17 min walk - 0.9 miles
  • Train Station - 2 min drive - 1.4 miles

Getting around

  • Windhoek (ERS-Eros) - 11 min drive

Restaurants

  • ‪KFC - ‬19 min walk
  • Leo's At The Castle
  • ‪Ekipa Restaurant - ‬13 min walk
  • ‪Mugg & Bean - ‬19 min walk
  • ‪Mountain Eagle Spur Steak Ranch - ‬17 min walk

About this property

Hotel Heinitzburg

Hotel near the airport
At Hotel Heinitzburg, you can look forward to a free breakfast buffet, a terrace, and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool with sun loungers
  • Free self parking
  • Babysitting (surcharge), a 24-hour front desk, and smoke-free premises
  • Luggage storage, free newspapers, and a front-desk safe
Room features
All guestrooms at Hotel Heinitzburg include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 43-inch Smart TVs with satellite channels
  • Separate sitting areas, travel cribs, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Heinitzburg Windhoek
Heinitzburg Windhoek
Heinitzburg
Hotel Heinitzburg Hotel
Hotel Heinitzburg Windhoek
Hotel Heinitzburg Hotel Windhoek

Frequently asked questions

Does Hotel Heinitzburg have a pool?

Yes, this property has an outdoor pool.

Is Hotel Heinitzburg pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Heinitzburg?

Self parking is free at this property.

What time is check-in at Hotel Heinitzburg?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Heinitzburg?

Check-out is at 11 AM.

Where is Hotel Heinitzburg located?

Situated near the airport, this hotel is steps from Heinitzburg Castle, Schwerinsburg Castle, and Sanderburg Castle. NamibRand Nature Reserve and Katutura Township are also within 10 minutes.

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Hotel Heinitzburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atmosphere with excellent service

Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022

8/10 Good

Herbert Christian

Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023

10/10 Excellent

David

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024

6/10 Okay

Chad

Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023

10/10 Excellent

Dr. Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, familiär geführtes Hotel, mit ebenso schöner Anlage und Pool. Top-Service. Ideal, um in Windhoek anzukommen. Gerne wieder….
Stayed 1 night in Apr 2025

10/10 Excellent

Ako

Stayed 3 nights in Feb 2025

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Silje

Stayed 1 night in Feb 2024

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Großartig

Großartig. Toller Blick, super Service, hervorragendes Restaurant, schöne Zimmer. Wir hatten einen ausnehmend erfreulichen Aufenthalt und kommen ganz gewiss wieder.
Stayed 1 night in Jan 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft mit super Pool - gut als Start und Abschluss der Rundreise zu nutzen. Sehr empfehlenswert
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Herbert

Stayed 1 night in Oct 2023

8/10 Good

Rita

Stayed 2 nights in Sep 2023

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
Klassische wunderbare Unterkunft in Windhoek mit hervorragenden Frühstück und Restaurant!
Stayed 1 night in Jun 2023