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Lakes Hotel and Spa

5.0 star property
Travelers find tranquility in the garden or with spa treatments at this city-center retreat, where attentive staff and excellent dining enhance the experience.

Choose dates to view prices

Photo gallery for Lakes Hotel and Spa

Front of property - Lakes Hotel and Spa (Windermere)
2 bars/lounges, poolside bar - Lakes Hotel and Spa (Windermere)
Penthouse with Roof Top Hot Tub (Adults Only) | Living area | 40-inch flat-screen TV with digital channels, TV - Lakes Hotel and Spa (Windermere)
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio - Lakes Hotel and Spa (Windermere)
Indoor pool - Lakes Hotel and Spa (Windermere)
Lakes Hotel and Spa, in the city center, offers peaceful escapes with a poolside bar, garden, and indoor pool. Guests can book treatments at Lakes Spa or enjoy British dishes at The Bar. The upscale property features practical touches like dry cleaning and genuinely helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.8 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room with Hot Tub (Small, Adults only)

9.8 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

9.6 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Windermere, Lakes Hotel and Spa is in the city center. Windermere Ferry and Windermere Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Holehird Gardens and Raw War Paintball. Treetop Trek and Go Ape Grizedale are also worth visiting. Visit our Windermere travel guide
Map
Kendal Road, Bowness, Windermere, England, LA23 3EP

What's nearby

  • Autumn at Lake Windermere, Cumbria, UK. A beautiful sunny day in the English Lake District., Shutterstock ID 713135047, Purchase Order: SP-1896 , Order Number: SP-1896 Go Guides, Client/Licensee: Hot
    Lake Windermere
    3 min walk - 0.2 miles
  • World of Beatrix Potter
    World of Beatrix Potter
    9 min walk - 0.5 miles
  • Bowness Pier
    5 min walk - 0.3 miles
  • Old Laundry Theatre
    9 min walk - 0.5 miles
  • Windermere Jetty Museum of Boats, Steam and Stories
    16 min walk - 0.9 miles

Getting around

  • Windermere Station
    4 min drive
  • Manchester Airport (MAN)
    102 min drive

Restaurants

  • The Magic Roundabout
    7 min walk
  • Lake View Garden
    5 min walk
  • The Village Inn Bar & Grill
    6 min walk
  • The Albert
    7 min walk
  • Boardwalk Bar & Grill
    7 min walk

About this property

Lakes Hotel and Spa

Luxury hotel near Lake Windermere
Located close to World of Beatrix Potter, Lakes Hotel and Spa provides a poolside bar, a terrace, and a garden. Treat yourself to aromatherapy, a massage, or a body scrub at Lakes Spa, the onsite spa. The on-site British cuisine bistro, The Bar, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A 24-hour front desk, concierge services, and luggage storage
  • Wedding services, a front-desk safe, and meeting rooms
  • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All 57 rooms include comforts such as 24-hour room service and bathrobes, as well as perks like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 40-inch flat-screen TVs with digital channels
  • Electric kettles, heating, and desks

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Beech Hill Hotel & Spa
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  • Hot tub
  • Spa
  • Parking included
8.8 out of 10, Excellent, 103 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Frequently asked questions

Does Lakes Hotel and Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:30 PM.

Is Lakes Hotel and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 12.00 per night.

What time is check-in at Lakes Hotel and Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Lakes Hotel and Spa?

Check-out is at 11 AM.

Does Lakes Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Lakes Hotel and Spa located?

Located in the heart of Windermere, this luxury hotel is within a 10-minute walk of Lake Windermere and World of Beatrix Potter. Bowness Pier and Old Laundry Theatre are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Lakes Hotel and Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1042 out of 1264 reviews
Rating 8 - Good. 129 out of 1264 reviews
Rating 6 - Okay. 67 out of 1264 reviews
Rating 4 - Poor. 17 out of 1264 reviews
Rating 2 - Terrible. 9 out of 1264 reviews

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, staff always super friendly!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was lovely, breakfast hot and fresh, room clean, we had a hot tub on the balcony which was great! Lovely stay
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Krysty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, beautiful spa, staff lovely, will definitely return
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

brooke ripley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was amazing, the staff were super friendly and the food was amazing! would definitely go again
Stayed 1 night in Apr 2026
Verified

8/10 Good

keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel spotless throughout. Staff extremely helpful and friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, all the staff are polite and welcoming and all the food and drinks are excellent.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Davinia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff. Asian restaurant was very good and the cocktail bar also, up to London standards. spa a bit busy at times but still very enjoyable
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice at breakfast. Rooms were comfy and clean. Staff very friendly. Parking easy but note if not booked direct with the hotel - there is a charge of £12 per night Spa lovely. Will return
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Rooms, staff, food and spa
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Matthew

Had a fantastic overnight stay for my wife’s birthday . We kindly got upgraded to a room with a hot tub which was an added bonus . We ate at the pan Asian restaurant which was delicious and the spa was so relaxing . We will definately be returning !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

millie

Liked: Cleanliness, staff & service, amenities
staff lovely and helpful and room was gorgeous
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely, room was clean and spacious with the added bonus of the hot tub which was fab. Spa was great, not too busy in pool, nice low lighting, jacuzzi/steam and sauna area with cold plunge pool were nice, plenty of seating.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, lovely location, amazing food, the best!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities
Brilliant experience, staff were fantastic and the hot tub was perfect
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, property conditions & facilities
Very nice and clean, friendly and helpful staff, I've stayed here quite a few times and always impressed.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is excellent, always clean, open throughout the day which is perfect. We received a room upgrade upon arrival which was a lovely touch, the hot tubs on the balcony are perfect. One of our favourite if not favourite places to stay In Bowness/windermere area because of the hot tubs.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very relaxing. Staff friendly, informative and attentive. Various food options on site at reasonable prices. Tapas was lovely and cocktails were great. Would highly recommend.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic, upgraded our room to one with hottub… was lovely x
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first class from arrival to departure. We arrived 2 hours earlier than expected and this was not a problem. The room was stunning and very spacious and the balcony Jacuzzi amazing. The concierge was so helpful and ran us to places in the Hotel Bentley. Overall amazing. Thank you so much for a wonderful stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time for my 40th birthday last week and even got upgraded to a hot tub room. The staff were so lovely too! We will definitely be back in the summer
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christopher

The hotel and grounds very well presented. All of the staff very helpful and friendly.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay A had an awesome upgraded room, awesome spa facilities, great staff throughout too
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities
The room was amazing and staff were great! The spa was excellent!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
The staff and hotel as a whole are absolutely perfect, can’t wait to revisit.
Stayed 1 night in Oct 2025