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Genetti Hotel, SureStay Collection by Best Western

Property class: 2.5

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Photo gallery for Genetti Hotel, SureStay Collection by Best Western

A bar area with wooden bar stools, a long counter, and hanging light fixtures. - Genetti Hotel, SureStay Collection by Best Western (Williamsport)
A spacious lobby with a patterned carpet, a red upholstered chair, a reception desk, and a television. - Genetti Hotel, SureStay Collection by Best Western (Williamsport)
A bar area with stools, a bar counter, and hanging lights. - Genetti Hotel, SureStay Collection by Best Western (Williamsport)
A spacious hotel lobby with ornate chandeliers, patterned carpet, and elegant drapery. - Genetti Hotel, SureStay Collection by Best Western (Williamsport)
A hotel room with a bed, a desk with a lamp, a television, and a microwave. - Genetti Hotel, SureStay Collection by Best Western (Williamsport)
Take advantage of a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services at Genetti Hotel, SureStay Collection by Best Western. The on-site American cuisine restaurant, Windows on 4th, offers breakfast, dinner, light fare, and kids' meals. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

A hotel room with a bed, a dresser, a television, a window with curtains, a framed picture on the wall, and a ceiling fan.

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a television, a desk, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a bed, desk, television, microwave, and a bathroom with a sink and mirror.

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A neatly made bed with a brown bedspread, a wooden nightstand with a lamp, a framed picture on the wall, and a window with dark curtains.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, and a window with curtains.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, television, microwave, and a bathroom with a sink and mirror.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(59 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bed, a wooden headboard, a vanity with a mirror, a lamp, and a framed picture on the wall.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

A bathroom with a sink, mirror, towel rack, and a shower area.

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A bathroom with a bathtub, toilet, shower curtain, and towel rack.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with two beds, a television, a desk, and a window with curtains.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV, a desk with a chair, and a window with curtains.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

A hotel room with a bed, a TV, a desk with a chair, and a window with curtains.

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, desk, television, microwave, and a bathroom with a sink and mirror.

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

A hotel room with a bed, desk, television, microwave, and a bathroom with a sink and mirror.

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, and a window with curtains.

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

A hotel room with a large bed, a flat-screen TV, a desk with a lamp, and a window with curtains.

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

A hotel room with two beds, a television, a desk, and a window with curtains.

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

7.4 out of 10
Good
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Williamsport, Genetti Hotel, SureStay Collection by Best Western is in the city center. Community Theatre League and Thomas T. Taber Museum are cultural highlights, and some of the area's activities can be experienced at White Deer Golf Course and Four Friends Vinyard & Winery. Peter J. McGovern Little League Museum and Clyde Peeling's Reptiland are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Williamsport travel guide
Map
200 W 4th St., Williamsport, PA, 17701

What's nearby

  • Williamsport/Lycoming Chamber of Commerce
    2 min walk - 0.1 miles
  • Community Theatre League
    2 min walk - 0.1 miles
  • Lycoming College
    6 min walk - 0.4 miles
  • Market Street Bridge
    6 min walk - 0.4 miles
  • Pennsylvania College of Technology
    18 min walk - 1.0 mile

Getting around

  • Harrisburg Intl. Airport (MDT)
    108 min drive

Restaurants

  • Starbucks
    12 min walk
  • The Brickyard Restaurant & Ale House
    2 min walk
  • Long Island Pizza
    5 min walk
  • Jersey Mike's Subs
    11 min walk
  • John Ryan Brewery
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference center (1,035 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
3 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.6 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to August
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Genetti Hotel, SureStay Collection by Best Western have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Genetti Hotel, SureStay Collection by Best Western pet-friendly?

Yes, Genetti Hotel, SureStay Collection by Best Western allows dogs (limit 3 total). There's a deposit of USD 26.5 per night and a fee of USD 26.5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Genetti Hotel, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Genetti Hotel, SureStay Collection by Best Western?

Check-out is at 11:00 AM.

Where is Genetti Hotel, SureStay Collection by Best Western located?

Located in the heart of Williamsport, this hotel is steps from Williamsport/Lycoming Chamber of Commerce and Community Theatre League. Lycoming College and Market Street Bridge are also within 10 minutes.

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Reviews

Genetti Hotel, SureStay Collection by Best Western Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 612 out of 1006 reviews
Rating 8 - Good. 207 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but great breakfast and very clean. Great location as well.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice older hotel in a walkable part of town. Room was comfortable, the breakfast was great, and bar welcome. Will definitely stay again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the parking lot being unavailable. Was a very nice stay. The breakfast was very good. Rooms were clean and quiet!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were awesome! We got a good night sleep. The hotel is quant with older decor but very clean and charming.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved the historic vibe. Great location
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Food at the restaurant was delicious! Perfect location in the downtown area and close to the Little League World Series.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
They are in the middle of a big renovation. The staff was excellent, rooms were great, breakfast was outstanding. A must try.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent and very helpful. Room was very nice and comfortable, great location.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Liked: Staff & service
Very friendly and responsive staff. Location is excellent
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 102 yr old hotel undergoing restoration but worth staying. Great breakfast.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and comfortable, good parking, breakfast was wonderful, we would recommend to our friends or stay again. There is a lot charm here but still needs quit a bit of renovating.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right in the middle of town. I stayed during the Little League World Series. All kinds of shops and places to eat within walking distance.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They made sure the room had everything I needed. The bed was very comfortable. The staff is so incredibly helpful. And the breakfast is an excellent addition to your stay and everything was delicious. Something for everyone. They provide plenty of parking at the hotel. It's fun to check out the "downtown" area which is within walking distance. This is the only place I stay when I come to Williamsport. My kind of place hands down. Thank you.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and safe. The staff was excellent from check in to check out. I especially loved the complementary breakfast. It was the best I have ever had at a hotel!! The bathroom was very small but I believe they will be renovating soon.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so kind and helpful and you can’t beat their breakfast!!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel. Full breakfast was wonderful
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Amenities
Room was clean. Beds comfortable. Room was quite small. Biggest complaint was bathroom size, lack of counter space, lack of something to hold on to in tub/shower, toilet not flushing correctly or fully. Staff was courteous. Breakfast was EXCELLENT. Parking excellent.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great area! Would visit again for sure
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The pictures are very misleading. The rooms are very old, but clean. The bathroom was like a closet and the sink was out in the room. Breakfast was great. Location is good and big parking lot.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school, beautiful hotel, well maintained, in a great location.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
We stayed here because of the history of the hotel. It is old and being renovated. The room we stayed in was nice, clean but a bit small. The bathroom was a shower only room and very small. A big plus is the breakfast buffet included in the price of the stay. Very extensive and good food and service. We visited to go to the Little League World Series and you still need to drive or take the bus to get to the complex. Located in the heart of Williamsport.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot breakfast buffet was great. Friendly staff. The room was on the top floor and large. I would definitely stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Considering the property is going through significant renovations, it was still very clean and well maintained. It’s a beautiful historic property and I’m sure once the renovations are done will be even more beautiful.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Building smells an " old" smell to it , poorly maintained public areas. The bathtub was dirty . The building is under construction, but everything smells old and poorly kept. No front desk staff available when I checked out. There was a line of customers waiting for front desk staff to show up . Breakfast is the best part of this hotel. Good quality food and waitresses were very nice. This place will probably look great after renovation but right now, room was ok but public areas were not clean and had unpleasant smell.
Stayed 1 night in Sep 2026