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Sandals Royal Curacao - All Inclusive Couples Only

4.5 star property
Adults-only beachfront property with 9 outdoor pools

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Photo gallery for Sandals Royal Curacao - All Inclusive Couples Only

9 outdoor pools
Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes
Melemele Club Level Walkout Junior Suite with Patio Tranquility Soaking Tub | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes
Sunchi One Bedroom Beachfront Butler Suite | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Parking included

Room options

View all photos for Kurason Island Poolside Butler Bungalow with Patio Tranquility Soaking Tub

Kurason Island Poolside Butler Bungalow with Patio Tranquility Soaking Tub | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Kurason Island Poolside Butler Bungalow with Patio Tranquility Soaking Tub

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Melemele Club Level Walkout Junior Suite with Patio Tranquility Soaking Tub

Melemele Club Level Walkout Junior Suite with Patio Tranquility Soaking Tub | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Melemele Club Level Walkout Junior Suite with Patio Tranquility Soaking Tub

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunchi One Bedroom Beachfront Butler Suite

Sunchi One Bedroom Beachfront Butler Suite | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Sunchi One Bedroom Beachfront Butler Suite

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunchi Swim-up Club Level Beachfront Junior Suite w/ Patio Tranquility Soaking Tub

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Sunchi Swim-up Club Level Beachfront Junior Suite w/ Patio Tranquility Soaking Tub

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunchi Swim-up Club Level Junior Suite w/ Patio Tranquility Soaking Tub

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Sunchi Swim-up Club Level Junior Suite w/ Patio Tranquility Soaking Tub

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunchi Walkout Club Level Beachfront Room w/ Patio Tranquility Soaking Tub

Sunchi Walkout Club Level Beachfront Room w/ Patio Tranquility Soaking Tub | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Sunchi Walkout Club Level Beachfront Room w/ Patio Tranquility Soaking Tub

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunchi Club Level Beachfront Room

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Sunchi Club Level Beachfront Room

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Sunchi Luxury Beachfront

Sunchi Luxury Beachfront | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Sunchi Luxury Beachfront

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Awa Seaside Butler Bungalow with Private Pool

Awa Seaside Butler Bungalow with Private Pool | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Awa Seaside Butler Bungalow with Private Pool

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Amante Club Level Oceanview Room

Amante Club Level Oceanview Room | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Amante Club Level Oceanview Room

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Carisia Club Level Oceanview Walkout Room w/ Patio Tranquility Soaking Tub

Carisia Club Level Oceanview Walkout Room w/ Patio Tranquility Soaking Tub | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Carisia Club Level Oceanview Walkout Room w/ Patio Tranquility Soaking Tub

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Asombroso Rondoval Butler Villa w/ Private Pool

Asombroso Rondoval Butler Villa w/ Private Pool | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Asombroso Rondoval Butler Villa w/ Private Pool

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Carisia Club Level Oceanview Room

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Carisia Club Level Oceanview Room

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Carisia Luxury

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Carisia Luxury

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Subi Swim-up Club Level Junior Suite w/ Patio Tranquility Soaking Tub

Subi Swim-up Club Level Junior Suite w/ Patio Tranquility Soaking Tub | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Subi Swim-up Club Level Junior Suite w/ Patio Tranquility Soaking Tub

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Subi Club Level Walkout Room w/ Patio Tranquility Soaking Tub

Subi Club Level Walkout Room w/ Patio Tranquility Soaking Tub | Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Subi Club Level Walkout Room w/ Patio Tranquility Soaking Tub

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Subi Club Level Room

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Subi Club Level Room

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Blackout drapes/curtains
Ceiling fan
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Subi Premium

Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes

Subi Premium

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Mini-fridge
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Separate bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Santa Barbara Plantation, Porta Blancu, Willemstad

What's nearby

  • Old Quarry Golf Course - 3 min walk - 0.2 miles
  • Jan Thiel Beach - 17 min drive - 7.8 miles
  • Mambo Beach - 18 min drive - 9.5 miles
  • Curaçao Sea Aquarium - 18 min drive - 9.9 miles
  • Caracas Bay - 23 min drive - 8.4 miles

Getting around

  • Curacao Intl. Airport (CUR) - 42 min drive

Restaurants

  • ‪Zanzibar - ‬16 min drive
  • ‪Yoyo Ala - ‬7 min drive
  • ‪Mood Beach - ‬17 min drive
  • ‪Hemingway - ‬17 min drive
  • ‪Madero Ocean Club - ‬17 min drive

About this property

Sandals Royal Curacao - All Inclusive Couples Only

Luxury all-inclusive property by the ocean, remodeled in 2021
At Sandals Royal Curacao - All Inclusive Couples Only, you can look forward to free full breakfast, a free roundtrip airport shuttle, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location, scuba diving, and snorkeling. Treat yourself to a massage, a facial, or a body scrub at the onsite spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this property include:
  • 9 outdoor pools
  • Free self parking
  • An elevator, a 24-hour front desk, and a dock
  • Tour/ticket assistance, outdoor furniture, and concierge services
Room features
All 351 rooms boast comforts such as air conditioning and free stocked minibars, in addition to perks like free WiFi and safes.
Other amenities include:
  • Showers and hair dryers
  • 42-inch Smart TVs with cable channels
  • Wardrobes/closets, mini fridges, and electric kettles

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 10 bars/lounges
  • 12 restaurants
  • A coffee shop/cafe

Things to do

  • 9 outdoor pools
  • Full-service spa
  • Scuba diving
  • Snorkeling

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center

Outdoors

  • Dock
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 buildings
  • 3 floors
  • Designated smoking areas
  • Renovated entire property - December 2021
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sandals Royal Curacao All Inclusive
Sandals Royal Curacao All Inclusive Couples Only
Sandals Royal Curacao - All Inclusive Couples Only Willemstad

Frequently asked questions

Does Sandals Royal Curacao - All Inclusive Couples Only have a pool?

Yes, this property has 9 outdoor pools.

Is Sandals Royal Curacao - All Inclusive Couples Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandals Royal Curacao - All Inclusive Couples Only?

Self parking is free at this property.

What time is check-in at Sandals Royal Curacao - All Inclusive Couples Only?

Check-in start time: 11:00 AM; Check-in end time: anytime.

What time is check-out at Sandals Royal Curacao - All Inclusive Couples Only?

Check-out is at 3:00 PM.

Does Sandals Royal Curacao - All Inclusive Couples Only provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Sandals Royal Curacao - All Inclusive Couples Only?

Yes, the property is all-inclusive.

Where is Sandals Royal Curacao - All Inclusive Couples Only located?

This Willemstad property is on the beach, steps from Old Quarry Golf Course, and within 9 mi (15 km) of Mambo Beach and Jan Thiel Beach. Kanoa Beach and Tugboat Beach are also within 9 mi (15 km).

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Sandals Royal Curacao - All Inclusive Couples Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 29 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 6 out of 54 reviews
Rating 4 - Poor. 4 out of 54 reviews
Rating 2 - Terrible. 1 out of 54 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Sandals is a beautiful property! Majority of the staff were phenomenal. Very clean. I have had more personable experiences from other Sandals, but nonetheless I would still return!
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation, beautiful resort. Great staff.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. I would stay at a sandals resort again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the BEST vacations we have had. I would highly recommend this property if you want to sit back and enjoy your vacation.
Stayed 3 nights in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful!
Stayed 7 nights in Aug 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay! On days when we just wanted to lay back and chill we ordered room service and relaxed. We loved hanging out around the infinity pool. If someone told me that I would spend hours standing in the pool and not swim, I wouldn’t have believed it. I can’t say enough great things about our stay!
Stayed 7 nights in Nov 2024

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with amazing food!!
Stayed 7 nights in Jul 2022

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience. Breathtaking resort!
Stayed 4 nights in Jul 2024

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was total excellent the food the scenery the comfort everything was right where it supposed to be five stars. I would love to go back there soon my wife loved it.
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A great place with excellent service
Stayed 7 nights in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
We like so much, the facilites are amazing, the kindnes of personal, the rooms, the restaurants, the food, the pools, the gardens, the premium liquors, all was 10/10
Stayed 4 nights in Sep 2023

10/10 Excellent

Quantona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect for our trip. We got married on the resort and everything was more than perfect. The resort truly cater to everyone.
Stayed 4 nights in Oct 2023

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience here. The food across the board was delicious - definitely had options for everyone. The staff was the best I’ve ever experienced at an all-inclusive. They were basically on the vacation with me lol. The resort itself is gorgeous and very accommodating. The only pitfall was that they didn’t have as many activities/entertainment as I would have liked. It may have been due to the clientele but otherwise, highly recommend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness
Great
Stayed 3 nights in Jun 2024

10/10 Excellent

Aubrey

Sandals Curacao was absolutely amazing. I have nothing but amazing things to say about all the staff, the grounds, the food, the entertainment the rooms etc. The staff at Sandals are truly incredible. Every single member of the Sandals family at this resort was professional, pleasant, accommodating and welcoming. A huge shout out to the entertainment team. From the evening shows “Carnival” “Sensational” to pool volleyball that team was flawless. They are all so friendly and fun. We will ALWAYS choose Sandals wherever we vacation. Beautiful pools, beaches and rooms. Truly a perfect vacation.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very attentive from the minute you arrive at the airport until you are dropped off at the airport on your way home. Room service, entertainment dining and customer service are all excellent. Will be returning.
Stayed 7 nights in Aug 2023

8/10 Good

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slow service
Stayed 7 nights in Nov 2024

10/10 Excellent

Monika Monteiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone apart of the entertainment group was nothing but amazing!! They strived each and every day to accommodate everyone and make sure we was having a good time!! I’ll definitely be back.
Stayed 4 nights in Aug 2023

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples Trip.

Food was amazing. They were short on some items but I guess its the worldwide problem on logistics. Mint ran out fast on bars so no mojitos for a while. Only type of beer was montana. They are short staffed so waiting time in restaurants can be a pain. But overall hotel is beautiful. Clean and staff are very welcoming. Breakfast and food was amaaaaazing. Rooms were clean and nice.
Stayed 4 nights in Jul 2022

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The reason for 3 stars the bed was very uncomfortable hard woke up sore for 3 days until they changed my bedding.
Stayed 5 nights in Aug 2023

6/10 Okay

berenice

Liked: Staff & service, property conditions & facilities
I was a bit underwhelmed with this property. The rooms and hotel property itself was very clean but also very hot in the shared spaces like the main lobby where they hold most late night events. Guests rely on the sea breeze for the most part and I found myself as well as other guests uncomfortable in the heat. Also, a key mention is the activities are geared towards an older demographic. There really isn’t much to do at the hotel aside of golf and the pool. The beach is rocky so you’re not allowed in but they do provide a little Bay Area so soak in. The restaurants are decent. The Greek restaurant was by far the best tasting. The coffee shops coffee is delicious. I would recommend this hotel for a short getaway for anyone who wants to read a book and relax.
Stayed 3 nights in Jul 2024

10/10 Excellent

bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow!!! What an amazing hotel! I’m not usually one for all-inclusives but this one was 10 stars!! The resort was clean and beautiful. The food was 5 Michelin stars and the staff was fantastic. I will say you probably need a better process for the hostess in the breakfast area. They work so hard, bussing tables, setting them and then sitting people and it’s off season . Maybe the wait staff need to bus their own tables. The check in process was easy, but checking out I received 3 phone calls from different people and 2 desk people to plan my checkout and it was a struggle. Each of them giving me different times. In the end it all worked out, just could have been a little smoother. Thank you Sandals I will definitely recommend this resort to others and may even try another one.
Stayed 4 nights in Sep 2024

6/10 Okay

KINIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The description of the room we reserved was not what we received. After speaking with management initially, we were told our room would be switched the next day. The next day came and when we asked to have our room changed again, we were told there were no rooms available. I then asked to speak with another manager who advised there were no rooms available but she would look for another room. The next day we did receive another room however it still did not match the description of what we reserved. What we reserved was to have been a beachfront room with ocean view. I seat we were placed in a room with a view of a canal. Although the manager tried to meet our accommodation, it still wasn’t resolved. The food here is excellent. The staff, except for a nosy staff member wearing blue who tried to instigate the room reservation matter, was excellent as well. Food and drinks were very good. The property was gorgeous.
Stayed 4 nights in Sep 2024

8/10 Good

Lanetta

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was nice overall but did not come close to the luxury we expected. The staff was nice but customer service was slow and it was clear they were understaffed. Most often you had to track down a staff member in order to get a drink. The restaurants were okay but again there weren't as many options as I would have liked. We didn't feel like there was unlimited food options. The same goes for everything on the resort including hit or miss with the bartenders. The best part hands down was the entertainment. The singers and dancers put a lot of effort into engaging with us and they were great. The property itself was also very nice and walkable.
Stayed 6 nights in May 2024

8/10 Good

Kristin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This property was amazing! You can’t beat the views and amenities! However, the service is another story. While some of the staff was AMAZING a majority of the staff came off as cold and didn’t seem to care about the guests at all. We never got our bags delivered to our room upon checkin. We had to go look for them and they were literally sitting on a sidewalk unattended outside the resort. Club sandals staff seemed liked they didn’t know a lot of information about the resort and again didn’t come off as helpful and that we were bothering them. Food was really good! We especially loved Aolos! The chef Tyler was amazing and we loved Jasper! Zuka was our least favorite. Food was dry and didn’t have great flavor. Overall though we would recommend this resort and return!
Stayed 4 nights in Mar 2024