Beautiful Property, but Not for a Quiet Vacation
Pros:
Beautiful property with new amenities, spacious and well-designed rooms, very comfortable beds, and a fantastic beachfront location.
Cons:
The biggest issue for us was the noise. The property is right next to a stage where parties are held, and the music was extremely loud from around 8 PM until midnight — you could hear it in the room as if it were playing inside. Every morning around 5:30 AM, a leaf blower was also used around the property, and we could clearly hear it in our room.
We did notify the hotel team about the early-morning noise, and they genuinely tried to help by speaking with the landscaping team. Unfortunately, they couldn’t resolve it. They kindly brought us a bottle of Prosecco as an apology, which was a thoughtful gesture, although we don’t drink alcohol and couldn’t take it back to the U.S.
We also had no Wi-Fi for two days, the fire alarm went off throughout the property for about 30 minutes one morning, and our room did not have a safe for the first two days. The hotel did provide one after we requested it. We also noticed small red ants around the closets and kitchen sink.
Overall, it is a beautiful property with great rooms and a wonderful beach location. However, it wasn’t the right fit for us because we were looking to relax and unwind. If you enjoy partying and nightlife, this is a great location. If you are looking for peace and quiet, I would recommend choosing a different resort.