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Sure Hotel by Best Western Wilhelmshaven City

Hotel in Wilhelmshaven with a restaurant and a bar

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Wilhelmshaven City

Sundeck
Interior entrance
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Triple Room | Living area | 35-inch flat-screen TV with cable channels
German cuisine
City Hotel Valois, by the sea, offers relaxation and access to coastal attractions. Enjoy happy hour at Kochs Speisewerk or borrow bikes to explore the shoreline. The hotel provides free WiFi, laundry facilities, and multilingual staff for an enhanced seaside experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Business Room, 2 Twin Beds (with Sofabed)

Business Room, 2 Twin Beds (with Sofabed) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 2 Twin Beds (with Sofabed)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Room, 2 Twin Beds

Business Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Business Room, 1 Twin Bed

Business Room, 1 Twin Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Business Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table) | Bathroom | Free toiletries, hair dryer, towels

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room, 2 Bedrooms

Free toiletries, hair dryer, towels

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Map
Valoisstraße 1, Wilhelmshaven, NI, 26382

What's nearby

  • Wilhelmshaven Art Gallery - 7 min walk - 0.4 miles
  • Wilhelmshaven City Hall - 15 min walk - 0.8 miles
  • Kaiser Wilhelm Bridge - 17 min walk - 1.0 mile
  • Südstrand Playground - 3 min drive - 1.3 miles
  • Strandbad Klein Wangerooge - 4 min drive - 1.7 miles

Getting around

  • Wilhelmshaven Station - 2 min walk
  • Bremen (BRE) - 63 min drive

Restaurants

  • ‪Cafe & Bar Celona - ‬3 min walk
  • ‪Monty's Deli Café - ‬9 min walk
  • ‪Bier Akademie - ‬5 min walk
  • ‪Bistro Spectakel - ‬3 min walk
  • ‪Fisch Kalter - ‬2 min walk

About this property

Sure Hotel by Best Western Wilhelmshaven City

Hotel by the sea
At Sure Hotel by Best Western Wilhelmshaven City, you can look forward to a terrace, laundry facilities, and a bar. The on-site German cuisine restaurant, Zum Smutje, features happy hour. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Express check-out, an elevator, and tour/ticket assistance
  • A front-desk safe, smoke-free premises, and luggage storage
Room features
All 74 rooms offer amenities such as free WiFi and safes, in addition to sound-insulated walls and espresso makers.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with tubs or showers and free toiletries
  • 35-inch flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per night)
  • Self parking on site (EUR 10 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zum Smutje

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (30 inch wide door)

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Thursday (6:00 AM - 5:30 AM) and Friday - Sunday (7:00 AM - 9:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.5 per person
  • Self parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

City Hotel Valois
City Hotel Valois Wilhelmshaven
City Valois
City Valois Wilhelmshaven
City Hotel Valois Hotel
City Hotel Valois Wilhelmshaven
City Hotel Valois Hotel Wilhelmshaven

Frequently asked questions

Is Sure Hotel by Best Western Wilhelmshaven City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sure Hotel by Best Western Wilhelmshaven City?

Self parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Sure Hotel by Best Western Wilhelmshaven City?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Sure Hotel by Best Western Wilhelmshaven City?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Sure Hotel by Best Western Wilhelmshaven City located?

Located in the heart of Wilhelmshaven, this hotel is within a 10-minute walk of Friedrich-Wilhelm-Platz, Wilhelmshaven Coastal Museum, and Jade Bay. Wilhelmshaven Art Gallery and Lower Saxony Wadden Sea National Park are also within 1 mi (2 km). Wilhelmshaven Station is only a 2-minute walk.

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Reviews

Sure Hotel by Best Western Wilhelmshaven City Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 66 out of 191 reviews
Rating 8 - Good. 89 out of 191 reviews
Rating 6 - Okay. 23 out of 191 reviews
Rating 4 - Poor. 11 out of 191 reviews
Rating 2 - Terrible. 2 out of 191 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel
Stayed 1 night in Apr 2024

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service
Nie wieder
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 4 Tage dort verbracht um einfach mal raus zu kommen und etwas anderes zu sehen. Das Frühstücksbuffet war super, eine große Auswahl und für jeden etwas dabei. Außerdem ist es super das man sich rund um die Uhr kostenlos an der Kaffee/ Teebar bedienen kann. Wir haben ein Familienzimmer mit zwei Schlafräumen gehabt sodass die Kinder ihren eigenen Raum hatten. Vielleicht könnte man die Zimmer etwas heller gestalten ( sehr dunkles Holz ) Es gibt ein großes Angebot was man in der Umgebung unternehmen kann. Abends/ Nachts kann es mal etwas lauter sein, da sich das Hotel gegenüber vom Bahnhof befindet. Im großen und ganzen hat es uns gut gefallen
Kaffee/ Teebar
Rezptionsbereich
Frühstücksbuffet
Frühstücksbuffet
Stayed 3 nights in Oct 2025

4/10 Poor

Valeriy

Disliked: Amenities
Not a word in English in this hotel. Nobody cleans rooms
Stayed 2 nights in Sep 2025

8/10 Good

Waltraud

Liked: Cleanliness, staff & service
Hotel kann ich nur weiterempfehlen
Stayed 2 nights in Aug 2025

4/10 Poor

Mohammad

Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was not good
Stayed 2 nights in Aug 2025

6/10 Okay

Sommai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort familjerum
Stayed 1 night in Jul 2025

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities
Entgegen einiger negativer Rezessionen, die ich nicht verstehe, war ich von dem Hotel voll begeistert. Ja, das Mobiliar ist etwas ins Alter gekommen, aber das wird durch alles andere in den Schatten gestellt. Lage: 1a, direkt an der EK-Passage, dahinter die EK-Meile. Die Jade mit Aquarium, Hafen, Deich, gut zu Fuss in 15 Minuten zu erreichen. Und wer ein Fahrrad dabei hat, was man übrigens für 10€ im Hotel auch mieten kann, hat viel zu sehn und kann viel erkundrn. Personal: super freundlich, hilfsbereit ohne weitere Worte und ohne Ausnahme Frühstück: da muss sich das Atlantis schon anstrengen um da mitzuhalten Dazu kommt das man ein Hauseigenes Restaurant hat mit Super leckeren Speisen Ach ja, und eine Kaffeemaschine, die alles zubereiten kann, steht Tag und Nacht zur freien Verfügung Parken: Hoteleigener PP, wo man mal nicht ausgenommen wird. 10€ pro Tag... danke. Sonst zahlt man 25€... Eigentlich ist alles gesagt. Ich werde in WHV kein anderes Hotel mehr benutzen Es waren 4 super Tage. ❤️ lichsten Dank noch mal für Eure Betreung und liebe Grüße aus Coesfeld im Münsterland
Stayed 4 nights in Jul 2025

6/10 Okay

Annegret

Disliked: Amenities, property conditions & facilities
Ohne Frühstück buchen, denn man kann besser in der Stadt frühstücken, da das Frühstück im Hotel nicht empfehlenswert ist.
Stayed 1 night in Jul 2025

8/10 Good

Tjeerd-Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the City Valois Hotel in Wilhelmshaven. It was a pity that the window did not have a proper sun screen as the early morning sun was shining straight into it. Furhermore, the breakfast could do with some fresh fruit, now there only were some apples or maybe a kiwi, but nothing more. Consider some pears, bananas, or some freshly chopped fruit (mango, ananas, etc).
Stayed 3 nights in Apr 2025

6/10 Okay

Cetin

Disliked: Staff & service
Habe gebucht beider Bezahlung sagte man mir das ich nur mit Karte bezahlen kann, habe Comfort gebucht und Standard Zimmer bekommen.
Stayed 1 night in Apr 2025

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Zimmer, großes Bad, gutes Frühstück, freundliches Personal, alles okay
Stayed 1 night in Mar 2025

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Cetin

Liked: Amenities, property conditions & facilities
Werde ohne zur überlegen wieder Buchen.
Stayed 1 night in Jan 2025

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Super, direkt daneben Weihnachtsmarkt und die Nordsee Passage.
Stayed 1 night in Dec 2024

8/10 Good

Reinald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatte das Restaurant am Sonntag geschlossen. Sehr freundliches Personal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Sehr guter Service, freundlich sauber, grosses Zimmer sehr gutes Frühstück
Stayed 1 night in Oct 2024

8/10 Good

Carsten

Liked: Cleanliness, staff & service
Frühstück und Personal ist gut
Stayed 4 nights in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service

Gut genug für eine Nacht

Das Hotel ist sehr zentral gelegen, Parkplatz nicht bewacht aber vorhanden, Klimaanlage war vorhanden aber nicht bedienbar (keine Fernbedienung vorhanden). Daher mit offenem Fenster schlafen und um 5 Uhr von den Möven geweckt worden. Das Personal war sehr freundlich und das Frühstück standard, aber gut.
Stayed 1 night in Aug 2024

6/10 Okay

Henrik

Liked: Room comfort

Centralt hotell med bra läge.

Hotellet låg centralt, så det gick att promenera till restauranger och affärer. Bra sängar, men hotellet är lite slitet. Hotellets Parkeringen kändes lite obevakad.
Stayed 1 night in Jul 2024

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Zimmergröße, Badezimmer Top.Sauber und freundliches Personal.War das zweitelmal dort, und komme sicher wieder.
Stayed 2 nights in Jul 2024

8/10 Good

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne wieder
Stayed 1 night in Jun 2024

10/10 Excellent

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zu empfehlen, das ganze Hotel war sehr sauber und ordentlich. Das Personal sehr zuvorkommend und freundlich. Preis Leistung ist top. Wir haben uns sehr wohl gefühlt.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Excellent experience! Staff spoke English very fluently and location was perfect. Clean and comfortable. Felt safe as a solo female traveler.
Stayed 1 night in Jun 2024

10/10 Excellent

wilhelm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrumsnähe gelegen heißt natürlich, draußen ist Leben, das hört man..... Gemessen daran war es ok. Desgleichen Zimmer und Bad. Es war sehr sauber, kein Grund zur Beanstandung. Desgleichen Frühstück und Service. Immer freundlich und hilfsbereit. Gerne wieder
Stayed 2 nights in May 2024

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