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Wilderness Beach Hotel

3.0 star property
Beach hotel with outdoor pool and family fun

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Photo gallery for Wilderness Beach Hotel

Terrace/patio
Reception
View from property
Desk, laptop workspace, blackout drapes, soundproofing
Terrace/patio

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

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View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Double Room, 2 Double Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • Beach view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

The Wilderness Hotel

  • Pool
  • Spa
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7.8 out of 10, Good, 194 reviews
The Wilderness Hotel

About the neighborhood

Map
N2 National Highway, Wilderness, Western Cape, 6560

What's nearby

  • Wilderness National Park - 6 min walk - 0.4 miles
  • Garden Route Trail - 19 min walk - 1.0 mile
  • Wilderness Lagoon - 4 min drive - 2.0 miles
  • Map of Africa View Point - 8 min drive - 4.4 miles
  • Victoria Bay Beach - 15 min drive - 7.6 miles

Getting around

  • George (GRJ) - 23 min drive

Restaurants

  • ‪The Green Shed Coffee Roastery - ‬5 min drive
  • ‪The Girls - ‬5 min drive
  • ‪Naughty Monkey Cafe - ‬6 min drive
  • ‪Pomodoro - ‬5 min drive
  • ‪Blue Olive Restaurant & Cocktail Bar - ‬5 min drive

About this property

Wilderness Beach Hotel

Family-friendly hotel located in Wilderness Beach
You can look forward to a terrace, shopping on site, and a garden at Wilderness Beach Hotel. Active travelers can enjoy volleyball at this hotel. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, GARDEN GRILL, offers lunch, dinner, and ocean views. In addition to a playground and a hair salon, guests can connect to WiFi in public areas (surcharge).
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, an outdoor tennis court, and babysitting (surcharge)
  • Tour/ticket assistance, an elevator, and ATM/banking services
Room features
All 150 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like internet access and sound-insulated walls.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, electric kettles, and daily housekeeping

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Wired internet (ZAR 30 per day)
  • Available in some public areas: WiFi (ZAR 1 per minute)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • GARDEN GRILL

Things to do

  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Hand-held showerhead
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1967
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wired internet: ZAR 30.00 per day (rates may vary)
  • Fee for wireless internet in public areas: ZAR 1 per minute (rates may vary)
  • Airport shuttle fee: ZAR 280.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Pearl Hotel Wilderness
Pearl Wilderness
Wilderness Beach Hotel
Wilderness Beach Hotel Hotel
Wilderness Beach Hotel Wilderness
Wilderness Beach Hotel Hotel Wilderness

Frequently asked questions

Does Wilderness Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Wilderness Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wilderness Beach Hotel?

Self parking is free at this property.

What time is check-in at Wilderness Beach Hotel?

Check-in start time: 2 PM; Check-in end time: 5 AM.

What time is check-out at Wilderness Beach Hotel?

Check-out is at 11 AM.

Does Wilderness Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 280.00 per vehicle applies.

Where is Wilderness Beach Hotel located?

Offering direct access to the beach, this Wilderness Beach hotel is within a 10-minute walk of Cape Floral Region Protected Areas and Garden Route National Park. Wilderness National Park and Garden Route Trail are also within 1 mi (2 km).

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Wilderness Beach Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 15 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 26 out of 104 reviews
Rating 4 - Poor. 12 out of 104 reviews
Rating 2 - Terrible. 21 out of 104 reviews

6.8/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Rochelle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible experience... so much potential!!

I was looking forward to wonderful weekend away but the hotel just does not live up to its pictures, maybe it did 10 years ago. The hotel needs a serious refurb as well as the grounds of the hotel. The pool is definitely not this clean and blue as in the pictures anymore - it needs a paint job and a proper clean. The bed I slept in made such a noise when you moved, it was terrible. The carpets were so marked, it was gross. The whole experience staying at the hotel freaked me out and I wont be returning. Some of the staff were really helpful, especially at breakfast but is so sad they have to work at a hotel that is literally falling apart. The hotel has so much potential, being where they are situated, right by the ocean but I wouldn't recommend staying here to anyone. So sad.
Stayed 1 night in Feb 2023

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
good location. perfect to visit wildernis
Stayed 2 nights in Dec 2024

8/10 Good

Linda

Stayed 1 night in Jan 2024

2/10 Terrible

Estelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Louis

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kumarin

Stayed 3 nights in Apr 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, room comfort

Happy Guest

Fantastic location and staff! Hotel a bit neglected, but comfortable. Fantastic Breakfast.
Stayed 3 nights in Dec 2021

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Widerness

Rooms were clean. Staff friendly. Stayed on the ground floor with easy access to beach. Beautiful and convenient setting. Beach is also prestine with interesting rock pools and good fishing close by. Plenty to do in the area.
Stayed 5 nights in Dec 2020

4/10 Poor

Mrs KM

Disliked: Property conditions & facilities, room comfort

Outdated and run down

We could check in from 2pm, but when we arrived at 3pm our room wasn't completely ready. No pillowcases on the one bed and even though we'd booked for 4 people there were only 2 towels provided. The TV channels weren't working and it took a day and a half for maintenance to be called to fix it. (In fairness once he was called the maintenance guy was friendly and sorted it out quite quickly) The shower leaked quite badly and there's no extractor fan in the bathroom - also there was very little cold water pressure. Every morning breakfast was chaotic. The hotel seems to have insufficient parking so we had to park quite far away which was quite inconvenient with our toddler and baby. It's situated really nicely close to the beach but the outdoor shower is broken so you end up walking sand back into the hotel. There isn't much security at this hotel that we could see either - it's incredibly easy to just walk around and into the pool area and from there into the hotel.
Stayed 5 nights in Dec 2019

10/10 Excellent

Helgard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I like the fact that it is close to the beach. I didn't like the room cleanliness and lack of variety at breakfast.
Stayed 6 nights in Dec 2018

6/10 Okay

Dougie

Liked: Cleanliness, room comfort

8/10 Good

Mogamat Nur

Liked: Cleanliness, staff & service, room comfort

Halal option in the Garden Route.

A beautiful location. The hotel is a bit dated but is an excellent option to explore the garden route from. Nice breakfast. Halal food services.

2/10 Terrible

Nashieta

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointed

Not what I had expected

2/10 Terrible

Cathi

Disliked: Cleanliness, property conditions & facilities, room comfort
So disappointing. Pictures on website deceiving. Out-of-control school touring groups making noise all night.Smelly. Everything very run down. Totally disappointing. Stayed only 1 night then checked out early. Did not even stay for breakfast.

6/10 Okay

Peter, London

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Brilliant situation

Ran out of fruit, Honey, Marmalade and coffee. We asked for ordinary day to day items which we were told were out of stock. They were every day and the staff were unhelpful. They were not trained and there appeared to be no supervision. There were few guests--never more tun 20 out of 150 rooms. Most were of Chinese origin on bus tours of the Garden Route. Their were no facilities in the hotel that worked at all.
Stayed 6 nights in Jan 2018

2/10 Terrible

Silvano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2018

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a value for money stay, I’m sure a bit of a revamp will make it 100%. Located in a beautiful spot
Stayed 2 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The place and location is very beautiful. But The service at the hotel was terrible. The breakfast has a lot to be desired.i certainly did not get value for my money
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

MIHAI

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

diasppointed

the place is very neglected, outside buildings and gardens especially. curtains were off the hooks, no spoons for coffee available.
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A shocker

Hotel needs attention: poor maintenance and in need of a general overhaul. Lights and extraction fan not working, tv fuzzy, no wireless connection in rooms, no sign of security and general management. Photographs on web page misleading. Avoid at all costs.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Malcolm

There was not enought bath towels. TV siginals bad Not enought food for every body
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE SERVICE - BY INCOMPETENT STAFF

As I love visiting the Wilderness, this was by far the worst ever hotel that I have booked. Staff has absolutely no consideration for you their guests, noise level was terrible, room was full of bugs, no tv remote supplied, no bath mat, no hand towel, had to practically beg for an extra toilet roll.....I will never consider booking this hotel again, I also think Hotels.com should consider removing them from your site. Unless you don't mind having such an incompetent hotel added to your list......what should have been a relaxing stay turned into a miserable seven days......SAD !!!!!! A tiny, bad smelling, damp little room is where you will find Wi-Fi facilities....what a laugh!