Wigan Oak Hotel

3.0 star property
Hotel in Wigan with a 24-hour front desk and a bar

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Photo gallery for Wigan Oak Hotel

Front of property
Lobby
Bar (on property)
Garden
Desk, iron/ironing board, free WiFi, bed sheets
Located in the heart of the city, Mercure Wigan Oak Hotel offers a peaceful retreat with a garden and lobby fireplace. Enjoy meals at the on-site restaurant, in-room WiFi, and relax at the bar. The hotel also provides dedicated conference space.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room, 1 Bedroom

Highlights

Heating
Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Electric kettle
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

Standard Twin Room, 1 Bedroom

Highlights

Heating
Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Electric kettle
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

Highlights

Heating
Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Electric kettle
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

Highlights

Heating
Connecting rooms available
Plasma TV
Shower/tub combination
Private bathroom
Electric kettle
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Orchard Street, Greater Manchester, Wigan, England, WN1 3SS

What's nearby

  • Wigan Pier - 16 min walk - 0.9 miles
  • Robin Park Arena - 3 min drive - 1.1 miles
  • DW Stadium - 3 min drive - 1.5 miles
  • Haydock Park Racecourse - 11 min drive - 7.4 miles
  • Three Sisters Racing Circuit - 11 min drive - 5.3 miles

Getting around

  • Wigan Wallgate Station - 10 min walk
  • John Lennon Airport (LPL) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Space Craft Beer - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪White Horse - ‬5 min walk
  • ‪Real Crafty - ‬8 min walk

About this property

Wigan Oak Hotel

Hotel in the city center
Take advantage of a garden, a fireplace in the lobby, and a bar at Wigan Oak Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • An elevator, smoke-free premises, and wedding services
Room features
All 88 rooms have amenities such as free WiFi.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and shampoo
  • Plasma TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Wigan
Hotel Mercure Wigan Oak
Mercure Hotel Wigan
Mercure Oak
Mercure Oak Hotel
Mercure Oak Wigan
Mercure Wigan
Mercure Wigan Oak
Mercure Wigan Oak Hotel
Wigan Oak
Mercure Wigan Oak Hotel United Kingdom
Wigan Quality Hotel
Mercure Wigan Oak Hotel Hotel
Mercure Wigan Oak Hotel Wigan
Mercure Wigan Oak Hotel Hotel Wigan

Frequently asked questions

Is Wigan Oak Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Wigan Oak Hotel?

Self parking is free at this property.

What time is check-in at Wigan Oak Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 15.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Wigan Oak Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is Wigan Oak Hotel located?

Located in the heart of Wigan, this hotel is within a 10-minute walk of Wigan Little Theatre and Museum of Wigan Life. Wigan Pier and Trencherfield Mill are also within 1 mi (2 km). Wigan Wallgate Station is 10 minutes by foot and Wigan North Western Station is 12 minutes.

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Wigan Oak Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 168 out of 560 reviews
Rating 8 - Good. 223 out of 560 reviews
Rating 6 - Okay. 110 out of 560 reviews
Rating 4 - Poor. 51 out of 560 reviews
Rating 2 - Terrible. 8 out of 560 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Kevin

little disappointed

Arrived a little late, around 21:00. Waited a good 5 minuted before anyone arrived to check me in. Hotel was a bit dated, i could see that they were understaffed. People in the bar waiting a while to be served, lots of dirty plates and glasses laying around. I spotted a glass on the side with some beer left when i came back from dinner. The same glass was still there in the morning when i checked out. Room was fine, clean and a good size.
Stayed 1 night in Mar 2020

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very pleasant

Staff unhelpful from booking in until we left. Room was dusty and only one plug socket. View of the delivery area wasn't very interesting and the yard is very unkept. We were not told where the breakfast area was or where the food was served from. The bar was left unattended so I went to the pub across the road. All the staff seemed to be interested in was where they were going and what time they got in. We have stayed in many hotels over the years and this is by far the worst. We won't be going back.
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
The room had a bed and en suite. Facilities basic.
Stayed 1 night in Feb 2020

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Nothing too much bother. Friendly team clean room. Loads of free parking all good
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Everything was fine. The hotel is a bit dated and could do with updating.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Room 407

One of the towels had brown stuff on it. Crack in the ceiling in the left corner where the shower was. "Double bed" was two single beds and room was slightly clean. I'd have gotten stuff changed if we were there more than one night.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room the beds were very comfortable the rooms were very warm
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed.
Stayed 2 nights in Dec 2019

4/10 Poor

Phil

Disliked: Property conditions & facilities

Tired hotel in desperate need of updating

A very tired hotel in desperate need of decoration and updating
Stayed 1 night in Nov 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here frequently when visiting family
Stayed 1 night in Nov 2019

6/10 Okay

Francesca

Liked: Cleanliness, staff & service, room comfort
Noise level high , mess in coriander , could hear next door both sides going to the toilet functions early hours morning doors banging while trying to sleep
Stayed 1 night in Nov 2019

6/10 Okay

sharon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Clean and comfortable but disappointing breakfast

This hotel was clean and comfortable enough, but very tired looking. The rooms were spacious. The breakfast was appalling. The crockery was all dirty - with that sheen that comes from a badly cleaned dishwasher filter being actually visible on every plate, bowl and cup. The cooked part of the breakfast was all cold and congealed. And the staff seemed disinterested. A most unpleasant experience.
Stayed 1 night in Sep 2019

2/10 Terrible

J A

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very disappointing, it smelt of cigarettes throughout including the rooms. The reception area was shabby. the bar are look like it hadn’t seen a cloth in forever. The mattress had so little spring it felt like I was going to fall out of the bed. All in all not good.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Clean great reception staff and breakfast ideal for parking which is free too
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A cool night in

The stay was Fabulous, quiet and welcoming. Friendly staff and a very clean room. I would definitely recommend it anyone.
Stayed 1 night in Sep 2019

10/10 Excellent

Baker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Always stay here when visiting Wigan. Clean and comfortable rooms. Excellent breakfast and staff very helpful and friendly.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to town centre bar prices reasonable quietness of hotel could do with decor upgraded sky television new carpets through out
Stayed 2 nights in Sep 2019

6/10 Okay

James

Liked: Staff & service, room comfort
Hotel looks a bit tired but staff lovely
Stayed 1 night in Sep 2019

8/10 Good

Rachael

Liked: Staff & service, property conditions & facilities, room comfort

Basic but tidy

Room was spacious and tidy, there was a visible sign of dust which laid along the carpet next to all the skirting boards and the towels smelt damp. Heating was perfect and he room temperature didn’t keep us awake. Would stay again, but I do personally think it does meet its 3*
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

Friendly efficient staff, very clean room, excellent standard of decor
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On arrival the staff were very helpful . Although there was a wedding the staff were still attentive to other guests . I was a little disappointed that i couldn't be moved to an assessable room but fully understood that they were full and they were unable to move us . There was a piece of carpet that had tape across it ,which didn't look pleasant (this was in the corridor going from reception to lifts ). On a personal levels i did find the wash basin in bathroom a problem ,as you turned the tap on somehow the water would shoot over the top and onto floor making the floor very slippery and a hazard . A comfortable and clean stay with a good breakfast .
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Staff were really friendly but the room and bathroom need a lot more cleaning. It also smelled of smoking.
Stayed 1 night in Aug 2019

8/10 Good

hugh john

Liked: Cleanliness, staff & service, room comfort
Stayed there before. Oak is getting a little tired now but still adequate hotelry for the price. Will use again when next in Wigan
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

The water temperature control for the bath was stiff. Had to get the staff twice to have a look and was even told would have to get maintenance to loo at it. Was not offered a room move or any kind of compensation for the inconvenience. Very stressful when getting ready for my brothers wedding reception
Stayed 2 nights in Aug 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wigan

Good hotel good location and good nightlife
Stayed 1 night in Aug 2019