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Wigan Oak Hotel

3.0 star property
Travelers gather around the welcoming lobby fireplace after exploring the city center, unwind with drinks from the bar, or focus in the meeting spaces.

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Photo gallery for Wigan Oak Hotel

Desk, iron/ironing board, free WiFi, bed sheets - Wigan Oak Hotel (Wigan)
Lobby - Wigan Oak Hotel (Wigan)
Desk, iron/ironing board, free WiFi, bed sheets - Wigan Oak Hotel (Wigan)
Exterior - Wigan Oak Hotel (Wigan)
Garden - Wigan Oak Hotel (Wigan)
Located in the heart of the city, Mercure Wigan Oak Hotel offers a peaceful retreat with a garden and lobby fireplace. Enjoy meals at the on-site restaurant, in-room WiFi, and relax at the bar. The hotel also provides dedicated conference space.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Wigan, Wigan Oak Hotel is in the city center and near a train station. Knowsley Safari Park and Three Sisters Racing Circuit are local attractions and those in the mood for shopping can visit Middlebrook Retail & Leisure Park and Heskin Farmers Market & Craft Centre. BJ's Bingo and Battlefield LIVE Pennine are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Wigan travel guide
Map
Orchard Street, Greater Manchester, Wigan, England, WN1 3SS

What's nearby

  • Wigan Little Theatre
    3 min walk - 0.2 miles
  • Museum of Wigan Life
    7 min walk - 0.4 miles
  • Wigan Pier
    16 min walk - 0.9 miles
  • Robin Park Arena
    3 min drive - 1.3 miles
  • DW Stadium
    4 min drive - 1.7 miles

Getting around

  • Wigan Wallgate Station
    10 min walk
  • John Lennon Airport (LPL)
    50 min drive

Restaurants

  • McDonald's
    4 min walk
  • McDonald's
    6 min walk
  • The Moon Under Water (Wetherspoon)
    8 min walk
  • The Royal Oak
    5 min walk
  • The Chinese Buffet
    6 min walk

About this property

Wigan Oak Hotel

Hotel in the city center
Take advantage of a garden, a fireplace in the lobby, and a bar at Wigan Oak Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, a TV in the lobby, and wedding services
Room features
All 88 rooms have amenities such as free WiFi.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with shower/tub combinations and shampoo
  • Plasma TVs with satellite channels
  • Wardrobes/closets, heating, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.95 for adults and GBP 7 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (on request)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Wigan
Hotel Mercure Wigan Oak
Mercure Hotel Wigan
Mercure Oak
Mercure Oak Hotel
Mercure Oak Wigan
Mercure Wigan
Mercure Wigan Oak
Mercure Wigan Oak Hotel
Wigan Oak
Mercure Wigan Oak Hotel United Kingdom
Wigan Quality Hotel
Mercure Wigan Oak Hotel Hotel
Mercure Wigan Oak Hotel Wigan
Mercure Wigan Oak Hotel Hotel Wigan

Frequently asked questions

Is Wigan Oak Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Wigan Oak Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 15.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Wigan Oak Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 15.00 (subject to availability).

Where is Wigan Oak Hotel located?

Located in the heart of Wigan, this hotel is within a 10-minute walk of Wigan Little Theatre and Museum of Wigan Life. Haigh Country Park and Wigan Pier are also within 1 mi (2 km). Wigan Wallgate Station is 10 minutes by foot and Wigan North Western Station is 12 minutes.

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Reviews

Wigan Oak Hotel Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 172 out of 578 reviews
Rating 8 - Good. 229 out of 578 reviews
Rating 6 - Okay. 114 out of 578 reviews
Rating 4 - Poor. 54 out of 578 reviews
Rating 2 - Terrible. 9 out of 578 reviews

Reviews

Verified

6/10 Okay

Bradley

Disliked: Property conditions & facilities
A nice hotel in it hay day, slightly tired now. In need of a referb. Nice staff and breakfast was nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Sandra

Liked: Staff & service, amenities
Room was ok but carpets a bit threadbare .Staff were friendly and welcoming
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Customer service from the receptionist was great
Stayed 1 night in Nov 2025
Verified

8/10 Good

julie

Liked: Cleanliness, staff & service, amenities
Reception staff were amazing. We were late down for breakfast and a breakfast was kept back for us to eat later. Comfy bed and the room had been refurbished. Parts of the hotel were a little tired and the lift could do with a spruce up, particularly the ashtray which I've not seen in a lift before. Overall great customer service and a good nights sleep.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Tina

Liked: Cleanliness, staff & service
No bin or coat hangers in room. Felt very dark and empty. In all communial spaces.No main light in room so very dark as only bedside lights. Had breakfast two days. But today it was all cold. Free parking is good
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Anna

Liked: Cleanliness
Didn’t have breakfast or get to stay the night in the end
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Leanne

Disliked: Cleanliness, amenities
It was ok
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
The staff were corteous, but as others have commented the hotel is very run down and tired, however for £60 bed and breakfast you can't expect the Ritz. There were signss of improvement as they had a decorated in painting the stairs well while I was there.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

SHAUN

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms cold poor condition of the whole hotel and generally dirty - could do with a full refit and a good standard of cleanliness applied throughout
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, amenities
The room was extremely dirty with dust everywhere. The room I was given did not have basic amenities, such as toilet paper, soap, and a dustbin. The most disturbing of all was the water that was not flowing. The door key was not working, so they had to use the master key to allow me in anytime I came out. I did not get any value for my stay.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Alexandre

Disliked: Amenities, property conditions & facilities
Despite of the friendly staff and good neighbourhood , the building is in very bad conditions and the lift didn't work. Mercure should give more attention to this venue.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Kevin

little disappointed

Arrived a little late, around 21:00. Waited a good 5 minuted before anyone arrived to check me in. Hotel was a bit dated, i could see that they were understaffed. People in the bar waiting a while to be served, lots of dirty plates and glasses laying around. I spotted a glass on the side with some beer left when i came back from dinner. The same glass was still there in the morning when i checked out. Room was fine, clean and a good size.
Stayed 1 night in Mar 2020
Verified

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very pleasant

Staff unhelpful from booking in until we left. Room was dusty and only one plug socket. View of the delivery area wasn't very interesting and the yard is very unkept. We were not told where the breakfast area was or where the food was served from. The bar was left unattended so I went to the pub across the road. All the staff seemed to be interested in was where they were going and what time they got in. We have stayed in many hotels over the years and this is by far the worst. We won't be going back.
Stayed 2 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
The room had a bed and en suite. Facilities basic.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Nothing too much bother. Friendly team clean room. Loads of free parking all good
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Everything was fine. The hotel is a bit dated and could do with updating.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Room 407

One of the towels had brown stuff on it. Crack in the ceiling in the left corner where the shower was. "Double bed" was two single beds and room was slightly clean. I'd have gotten stuff changed if we were there more than one night.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room the beds were very comfortable the rooms were very warm
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good position for town. Friendly staff. Nice bedroom and bathroom with comfortable bed.
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

Phil

Disliked: Property conditions & facilities

Tired hotel in desperate need of updating

A very tired hotel in desperate need of decoration and updating
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here frequently when visiting family
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Francesca

Liked: Cleanliness, staff & service, room comfort
Noise level high , mess in coriander , could hear next door both sides going to the toilet functions early hours morning doors banging while trying to sleep
Stayed 1 night in Nov 2019
Verified

6/10 Okay

sharon

Liked: Cleanliness, room comfort
Disliked: Staff & service

Clean and comfortable but disappointing breakfast

This hotel was clean and comfortable enough, but very tired looking. The rooms were spacious. The breakfast was appalling. The crockery was all dirty - with that sheen that comes from a badly cleaned dishwasher filter being actually visible on every plate, bowl and cup. The cooked part of the breakfast was all cold and congealed. And the staff seemed disinterested. A most unpleasant experience.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

J A

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was very disappointing, it smelt of cigarettes throughout including the rooms. The reception area was shabby. the bar are look like it hadn’t seen a cloth in forever. The mattress had so little spring it felt like I was going to fall out of the bed. All in all not good.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Clean great reception staff and breakfast ideal for parking which is free too
Stayed 1 night in Sep 2019