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Mercure Hotel Wiesbaden City

4.0 star property
Hotel in Wiesbaden with a fitness center and a sauna

Choose dates to view prices

Photo gallery for Mercure Hotel Wiesbaden City

Spa
Bar (on property)
Reception
Miscellaneous
Daily buffet breakfast (EUR 24 per person)
In the heart of Mitte, Mercure Hotel Wiesbaden City offers a serene retreat with its sauna, gym, and tranquil library. Enjoy panoramic views from the terrace or stay connected with in-room WiFi. With meeting rooms, tour/ticket assistance and luggage storage available at your disposal.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
Bahnhofstrasse 10-12, Wiesbaden, HE, 65185

What's nearby

  • Rhein Main Congress Center - 6 min walk - 0.4 miles
  • Bowling Green - 9 min walk - 0.5 miles
  • Kurhaus - 9 min walk - 0.5 miles
  • BRITA-Arena - 18 min walk - 1.0 mile
  • Aukammtal Thermal Bath - 4 min drive - 1.3 miles

Getting around

  • Wiesbaden Ost S-Bahn - 5 min drive
  • Wiesbaden (UWE-Wiesbaden Central Train Station) - 11 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Breakfast At Mercure - ‬1 min walk
  • ‪Sombrero Latino - ‬5 min walk
  • ‪Lilli Bar & Lounge - ‬1 min walk
  • ‪LUMEN - ‬4 min walk
  • ‪Brauns Fischrestaurant - ‬5 min walk

About this property

Mercure Hotel Wiesbaden City

Upscale hotel in Mitte, remodeled in 2017
A terrace, a library, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Hotel Wiesbaden City. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, multilingual staff, and a banquet hall
  • Luggage storage, a front-desk safe, and meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 235 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch Smart TVs with Netflix and satellite channels
  • Refrigerators, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 18 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - 2017
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 30 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Self parking fee: EUR 18.00 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Wiesbaden
Crowne Plaza Wiesbaden
Wiesbaden Crowne Plaza
Crowne Plaza Wiesbaden Hotel Wiesbaden
Mercure Hotel Wiesbaden City
Mercure Wiesbaden City
Mercure Wiesbaden City
Mercure Hotel Wiesbaden City Hotel
Mercure Hotel Wiesbaden City Wiesbaden
Mercure Hotel Wiesbaden City Hotel Wiesbaden

Frequently asked questions

Is Mercure Hotel Wiesbaden City pet-friendly?

Yes, Mercure Hotel Wiesbaden City allows cats and dogs (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Wiesbaden City?

Self parking is available for EUR 18.00 per day.

What time is check-in at Mercure Hotel Wiesbaden City?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Mercure Hotel Wiesbaden City?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Hotel Wiesbaden City located?

Located in Mitte, this hotel is within a 5-minute walk of Wilhelmstrasse, Wiesbaden Town Hall, and Landtag of Hessen. Marktbrunnen and Museum Wiesbaden are also within 5 minutes. Wiesbaden (UWE-Wiesbaden Central Train Station) is 11 minutes by foot and Wiesbaden Central Station is 12 minutes.

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Mercure Hotel Wiesbaden City Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 238 out of 512 reviews
Rating 8 - Good. 188 out of 512 reviews
Rating 6 - Okay. 46 out of 512 reviews
Rating 4 - Poor. 21 out of 512 reviews
Rating 2 - Terrible. 19 out of 512 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, great bedrooms and excellent staff
Stayed 3 nights in Dec 2023

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to city center
Stayed 4 nights in Aug 2022

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was easy after completing the electronic check-in. Desk staff were pleasant. I would have appreciated the AC operating at a lower temperature. Convenient to dinning and shopping. I loved being within walking distance of the farmer’s market.
Stayed 1 night in Oct 2023

6/10 Okay

JACOB

Liked: Staff & service
Disliked: Cleanliness

need to improve the cleaning

They clean the room every two days. The heating was very high without possibility to control the temperature. The location is excellent.
Stayed 6 nights in Mar 2024

10/10 Excellent

Careen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problemloser Online Checkinn, freundliches Personal an der Rezeption .Zimmer war großzügig und sehr sauber .Hier und dort ein paar Abnutzungsspuren des Mobiliars. Top Lage ,alles Fussläufig zu erreichen .Schöner Wellnessbereich .
Stayed 1 night in Oct 2025

4/10 Poor

peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rude untrained staff at front desk. Rèfused to call manager saying there was none. Later admit t1here is a supervisor but seemed rekuctant to call. Refused to explain problem clearly. Edit: I find your attitude offensive. I gave an honest review and you won't publish it. Then so be it. But i probably wont use your services again. Other booking services exist.
Stayed 1 night in Oct 2025

10/10 Excellent

Kam Po

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Sep 2025

6/10 Okay

Florian

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Außen hui, innen….
Stayed 1 night in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the place was beautiful.
Stayed 1 night in Jul 2025

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Kommen immer wieder gerne!
Stayed 5 nights in Apr 2025

2/10 Terrible

Main

Disliked: Cleanliness, staff & service, property conditions & facilities
Very mean
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
This was 1 of 5 hotels we stayed in during our 3-week journey through various European countries. This hotel was by far the best, top notch in every facet! We particularly enjoyed the spacious and comfortable room, staff, breakfast and location as it is a 10 to 15 minute walk from the Wiesbaden Hbf train station. We would definetely consider staying at this hotel again.
Stayed 5 nights in Jun 2025

8/10 Good

Tatjana

Liked: Cleanliness, staff & service, amenities
Das Hotel ist ganz schön. Mitten in der Stadt. Das Parkhaus ist teuer mit 18 € die Nacht und auch sehr eng. Parken ist schwierig. Frühstück war gut. Zimmergröße für 4 Personen war sehr gut. Leider keine Möglichkeit zum Trocknen der Schwimmsachen nach dem Pool. Der Pool ist klein, aber für eine kleine Abkühlung ausreichend. Die Sauna war gut.
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Disliked: Amenities, property conditions & facilities
Die Umgebung und der Bereich um die Lobby und die Bar versprechen modernes und sehr gepflegtes Interieur. Leider... Und wirklich schrecklicher Weise leider sind die Stockwerke mit den Zimmern eher heruntergekommen. Ein abgestandener Duft steigt einem beim Aussteigen aus dem Aufzug in die Nase und man blickt auf einen vollkommen ausgetretenen Teppich, der nur noch durch die Tristesse der Farbgestaltung übertroffen wird. Endlose fensterlose Gänge später betritt man sein Zimmer und ich durfte zunächst von einem schimmligen Duft begrüßt werden - Gott sei Dank lassen sich die Fenster öffnen! Danach lässt man seinen Blick über das Mobiliar streifen und entdeckt überall aufgequollenes uraltes Hochglanzfurnier, abgeplatzte Ecken und eine Vielzahl an Flecken auf den Polstermöbeln und dem Teppich. Ein Blick ins Bad und man trifft auf wackelige Armaturen mit Rost- und Kalkflecken. Es dauerte einen Moment bis ich dann auch den Grund für den Duft feststellen durfte - schwarzer Schimmel an der Decke, offensichtlich schon mehrfach weggewischt und doch nie die Ursache behoben (der Lüfter ist defekt) und so bleibt die Feuchtigkeit selbstverständlich in diesem fensterlosen Raum stehen... Ich bemängelte und konnte leider erst am nächsten Tag das Zimmer wechseln - man schien die Problematik zu kennen und das Personal war sehr hilfsbereit. Ich durfte mir dann zwei unterschiedliche Zimmer ansehen und muss sagen: der Zustand ist identisch, aber ohne Schimmel - besser wird's nicht.
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located and close to downtown.
Stayed 2 nights in Jun 2025

10/10 Excellent

Max

Disliked: Cleanliness, amenities, property conditions & facilities
WiFi war wie schon gemeldet nicht funktionsfähig, was mir erheblich gestört hat. Ist vielleicht eine Stofftasche mit einem Elektrorasierer gefunden worden? Ich habe nach meiner Rückkehr festgestellt, dass mir eine fehlt (Gutbrod.max@gmail.com).
Stayed 2 nights in May 2025

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and sauna area !
Stayed 1 night in May 2025

10/10 Excellent

Jorden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in downtown Wiesbaden. Really nice rooms for a decent price, pool is nice as well, and well staffed
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Had a conference at the RheinMain Congress Center and was recommended to stay at this hotel. What a great recommendation! Location within walking distance, lovely hotel, great service and room has everything I needed!
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with swimming pool and sauna. Great bar. Friendly staff.
Stayed 3 nights in Feb 2025

8/10 Good

Anika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zentrales Hotel für Städtereise

Hotel liegt super zentral, Parkgarage sehr praktisch. Kleiner Pool und Sauna- sehr schön, wenn man das Glück hat, dass grad nicht viel los ist. Bäder und Teppiche könnten mal erneuert werden. Bett bequem, Frühstück gut, nette Bar- wir haben uns wohl gefühlt.
Stayed 2 nights in Dec 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice. The parking garage is about standrad for a European city - i.e. very small spaces, extremely tight turns at places. It was a challenge fitting our XC90 in, but it was able to fit (barely.)
Stayed 2 nights in Dec 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities
Wir kommen gerne wieder. Mit Kindern sehr zum empfehlen. Das Schwimmbad ist sehr angenehm
Stayed 2 nights in Nov 2024

10/10 Excellent

Joita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very approachable and helpful. The hotel was clean and presentable.
Stayed 3 nights in Oct 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une Hall d'entrée magnifique et moderne. Petit déjeuner super avec beaucoup de choix. Chambre très spacieuse. TV petit pour la grande chambre. Les salles de bains manque d'une rénovation moderne, comme douche au lieu de baignoire.... Les lits très confortable, mais il manquait un petit touche deco.,sur le lit.
Stayed 1 night in Nov 2024

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