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Norseman Hotel

3.0 star property
Riverwalk hotel with a restaurant and a bar

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Photo gallery for Norseman Hotel

View from property
Family Room | Premium bedding, pillowtop beds, individually decorated
View from room
Reception
Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, individually decorated

Single Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room (single use)

Premium bedding, pillowtop beds, individually decorated

Superior Double or Twin Room (single use)

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic King or Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic King or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, pillowtop beds, individually decorated

Family Room

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for King Double, Single Occupancy

Premium bedding, pillowtop beds, individually decorated

King Double, Single Occupancy

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Twin Beds

Classic Triple Room

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Premium bedding, pillowtop beds, individually decorated

Classic Twin Room

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Mackays Hotel Wick

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  • Parking included
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 197 reviews
Mackays Hotel Wick

About the neighborhood

Map
Riverside, Wick, Scotland, KW1 4NL

What's nearby

  • Old Wick Castle - 4 min walk - 0.3 miles
  • Wick Heritage Centre - 7 min walk - 0.4 miles
  • Pulteney Distillery - 13 min walk - 0.7 miles
  • Duncansby Head - 37 min drive - 22.0 miles
  • Gills Bay Ferry Port - 38 min drive - 21.6 miles

Getting around

  • Wick Station - 5 min walk
  • Inverness (INV) - 148 min drive

Restaurants

  • ‪Wickers World - ‬13 min walk
  • ‪Morags - ‬4 min walk
  • ‪Spice Tandoori - ‬5 min walk
  • ‪Tesco Cafe - ‬19 min walk
  • ‪Bord De L'Eau - ‬4 min walk

About this property

Norseman Hotel

Hotel by the river
Take advantage of a terrace, a garden, and a library at Norseman Hotel. The on-site local cuisine restaurant, Crofters, features garden views and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Free self parking
  • Express check-out, a porter/bellhop, and coffee/tea in the lobby
  • A front-desk safe, wedding services, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and hair dryers
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crofters
  • Wickers Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 258 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Built in 1970
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Frequently asked questions

Is Norseman Hotel pet-friendly?

Yes, Norseman Hotel allows dogs (limit 1 total). There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Norseman Hotel?

Self parking is free at this property.

What time is check-in at Norseman Hotel?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Early check-in is available for a fee of GBP 10.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Norseman Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 25.00 (subject to availability).

Where is Norseman Hotel located?

Situated on the riverwalk, this hotel is within a 10-minute walk of Old Wick Castle and Wick Heritage Centre. Wick Library and Pulteney Distillery are also within 15 minutes. Wick Station is 5 minutes by foot.

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Norseman Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 290 reviews
Rating 8 - Good. 121 out of 290 reviews
Rating 6 - Okay. 36 out of 290 reviews
Rating 4 - Poor. 16 out of 290 reviews
Rating 2 - Terrible. 8 out of 290 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

prudence

Liked: Cleanliness, amenities
The price, cleaness, staffs good attitude, comfortable beds
Stayed 1 night in May 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, amenities
It is dated.....the staff and food was brilliant.
Stayed 1 night in May 2025

10/10 Excellent

martine

Liked: Cleanliness, staff & service, amenities
Very nice staff, will be staying there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff are very helpful and friendly, food is lovely and hotel is in a great spot. Parking right outside. Will stay again
Stayed 1 night in Mar 2025

6/10 Okay

Gerard

Liked: Cleanliness
Food served was poor and medium quality. Gentle treatmant by personal Calm and peacfull location. Few information on local interresting locations. The city has lost its charme which it had in the top time .
Stayed 3 nights in May 2025

8/10 Good

pip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ok hotel food is good, Rooms could do with upgraded.

10/10 Excellent

rian

Liked: Cleanliness, staff & service
very good location and easy to find
Stayed 1 night in Dec 2024

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, amenities
Ideal dog friendly accomodation. Its always a challange with a dog but we had no issues.
Stayed 1 night in May 2025

10/10 Excellent

Brennain

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Good location, nice room, friendly and helpful staff.
Stayed 1 night in Jan 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes - good variety of breakfast choices, dinner menu also good and food overall excellent. Staff all very friendly and helpful. Bed didn't seem a king as requested, but our room was changed quickly and efficiently. Relaxed atmosphere. Other - bedroom decor and furniture a bit tired looking. A major crack in our bedroom window was taped over. Shower had very low pressure. (All of which led to the good review rather than the excellent).
Stayed 2 nights in May 2025

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good base for touring Northern Scotland
Stayed 2 nights in Aug 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!

10/10 Excellent

KIRSTY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were really excellent.
Stayed 2 nights in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Friendly and helpful staff and a very comfortable room.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities. Fantastic breakfast
Stayed 1 night in Aug 2024

8/10 Good

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, free parking.
Stayed 1 night in Aug 2022

8/10 Good

Deena Lin

Liked: Cleanliness, staff & service, amenities
Old building but all facilities available. Good for a night stay between travel.
Stayed 1 night in Jul 2024

10/10 Excellent

Gary

Liked: Property conditions & facilities
Nice hotel, good sized rooms, very clean, very friendly and helpful staff, would stay again
Stayed 4 nights in May 2023

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Good location a we seer heading to John O groat's the following day. Clean comfortable and good value for money.
Stayed 1 night in May 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for ferry at Gills Bay. Homely hotel good food.
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Shabby outside but very good inside
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stop

This hotel is very comfortable and is in the rown centre. Breakfast is great here.
Stayed 1 night in May 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable stay

Delighted with the service provided by the staff, the cleanliness of the room and quality of the food.
Stayed 1 night in Feb 2023

8/10 Good

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience except for the hot water.

The staff was really friendly. The only problem is the hot water, which wasn't that hot and the water pressure which was kind of low.
Stayed 2 nights in Dec 2024

10/10 Excellent

Coleen

Liked: Amenities
We loved our room with the garden view.
Stayed 1 night in Sep 2023