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Mackays Hotel Wick

3.0 star property
Hotel in Wick with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Mackays Hotel Wick

Exterior
View from room
Bar (on property)
Interior entrance
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Experience the charm of Mackays Hotel Wick, where modern comforts meet traditional Scottish hospitality. Savor a delicious meal at No 1 Bistro, grab a coffee from the cafe, and unwind in the bar with free WiFi. Enjoy access to an outdoor pool nearby and explore local attractions with tour/ticket assistance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Classic Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, 1 Double Bed

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Double Room Single Use, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double or Twin Room, River View

Superior Double or Twin Room, River View | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Superior Double or Twin Room, River View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Basic House

Basic House | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Basic House

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Kitchen
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
3 bedrooms
Detached private bathroom
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Business Apartment

Business Apartment | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Business Apartment

Highlights

Individually furnished
Individually decorated
Heating
Kitchen
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Family Room, Multiple Beds

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

About the neighborhood

Map
Union Street, Wick, Scotland, KW1 5ED

What's nearby

  • Wick Heritage Centre - 3 min walk - 0.2 miles
  • Wick Library - 8 min walk - 0.5 miles
  • Old Wick Castle - 9 min walk - 0.5 miles
  • Pulteney Distillery - 9 min walk - 0.5 miles
  • Gills Bay Ferry Port - 38 min drive - 21.6 miles

Getting around

  • Wick Station - 4 min walk
  • Wick (WIC) - 3 min drive

Restaurants

  • ‪Wickers World - ‬8 min walk
  • ‪Bord De L'Eau - ‬6 min walk
  • ‪Morags - ‬6 min walk
  • ‪Spice Tandoori - ‬7 min walk
  • ‪Thrumster House - ‬8 min drive

About this property

Mackays Hotel Wick

Hotel near the airport
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Mackays Hotel Wick. The on-site local cuisine restaurant, No 1 Bistro, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access nearby
  • Free self parking
  • Full breakfast (surcharge), access to a nearby indoor pool, and access to a nearby health club
  • Tour/ticket assistance, a banquet hall, and books
Room features
All guestrooms at Mackays Hotel Wick have thoughtful touches such as laptop-friendly workspaces, in addition to amenities like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Tubs or showers, free toiletries, and hair dryers
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 5 to 20 for adults and GBP 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • No 1 Bistro

Things to do

  • Books
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Winery release events

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 676 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 PM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 25 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 5 to 20 for adults, and GBP 5 to 20 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mackays Hotel
Mackays Wick
Mackays Hotel Wick Wick
Mackays Hotel Wick Hotel
Mackays Hotel Wick Hotel Wick

Frequently asked questions

Does Mackays Hotel Wick have a pool?

Yes, this property has outdoor pool access.

Is Mackays Hotel Wick pet-friendly?

Yes, Mackays Hotel Wick allows dogs (limit 1 total). There's a fee of GBP 25 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Mackays Hotel Wick?

Self parking is free at this property.

What time is check-in at Mackays Hotel Wick?

Check-in begins at 4:00 PM.

What time is check-out at Mackays Hotel Wick?

Check-out is at 10:00 PM.

Where is Mackays Hotel Wick located?

Situated near the airport, this hotel is within a 10-minute walk of Wick Heritage Centre and Old Wick Castle. Pulteney Distillery and Wick Library are also within 15 minutes. Wick Station is only a 4-minute walk.

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Mackays Hotel Wick Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 221 reviews
Rating 8 - Good. 76 out of 221 reviews
Rating 6 - Okay. 13 out of 221 reviews
Rating 4 - Poor. 10 out of 221 reviews
Rating 2 - Terrible. 0 out of 221 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff, spotless room and bathroom.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The food and wait staff were outstanding in every way! We stayed here for 3 nights and ate in the restaurant every night because the food options were as good as anywhere I've travelled.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Amenities
The staff was super welcoming. Great spot on our journey around Scotland!
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, food was great. View from room was great
Stayed 4 nights in Jan 2023

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was great. Food was excellent but the lady doing the breakfast service wasn’t very cheery and hardly said a word
Stayed 1 night in Jan 2025

10/10 Excellent

teresa

Good hotel in Wick

Only stayed one night but it was a very nice hotel by side of river . Restaurant was very good - meal was excellent as was the service . Breakfast was very good too
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a unique historical hotel

10/10 Excellent

Natashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mackays is in a good location near the harbour and within walking distance of the town. The room was clean and nicely decorated with all necessary amenities. I would recommend this hotel and stay again if we returned to Wick
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel in Wick

A charming hotel, great location overlooking the river, with friendly helpful staff, great food and a good night's sleep. 10/10
Stayed 1 night in Nov 2022

8/10 Good

Lyn

Liked: Staff & service, room comfort

Apartment stay

Staff very friendly & courteous. However, our appt was a little tired tho clean. The bathroom needs renewing. Damaged bath panel, antiquated shower and just generally neglected . Our friend’s apartment was completely the opposite - just as one would hope for.
Stayed 3 nights in May 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable hotel. The restaurant was excellent as was the service throughout our stay. We would definitely stay there again if travelling to Wick.
Stayed 2 nights in Oct 2025

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast, friendly personal. Thats more or less all. You can hear and feel each spring of the mattress. We were there just one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Roy Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well maintained, he staff are very welcoming and friendly and the breakfast exceptional
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff could not have been more friendly and welcoming. We were travelling with the dog; ate breakfast and dinner in the hotel bar rather than the restaurant with the dog which is totally the right move as not everyone is happy around dogs. Lovely room. If I was being picky, the shower head could have done with being replaced but for 1 night, it was totally fine.
Stayed 1 night in Aug 2025

4/10 Poor

Srikant

Liked: Cleanliness, amenities
Disliked: Staff & service
This was a very costly stay in which we were shocked by the unwelcoming reception on arrival. We arrived at 3.20 pm (most places check in at 3 pm). It was apparently 4 pm here - that’s their policy, but it’s how you treat a customer when you notify them. We rarely come early but the route just worked that way. Polite request to check in was met with a hostile “check in is at 4 pm, you can come back then”. No explanation and no courtesy as four of them just sat there looking at me like an inconvenience. Had to go back to the car and wait until we watched another couple allowed in just before 4 pm. We followed at 4 pm. I’ve stayed in hundreds of hotels, but in the hospitality industry, I’ve never had this. No thank you. The accommodation itself (a 3 bedroom townhouse) was a fair way away from the main hotel, but decent enough although very old and dated. The initial attitude however ruined our stay and we couldn’t wait to leave. Sadly unable to recommend this venue with that reception.
Stayed 1 night in Aug 2025

6/10 Okay

Ian

Liked: Staff & service, amenities, property conditions & facilities
Room was stuffy and couldn't open the window
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , warm welcome and good facilities , nice breakfast and good service
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Hotel is like a bed and breakfast. Quaint and welcoming ambiance.
Stayed 1 night in Jul 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Located next to bridge and river, ideally positioned to access the town’s facilities
Stayed 1 night in Jun 2025

8/10 Good

gordon

Liked: Amenities
Room was bright and a good size
Stayed 1 night in Jun 2025

4/10 Poor

High Speed

Disliked: Staff & service
Very poor service and attitude of owner. Staff clueless
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities
Oh the shortest roadbin the world, good location in Wick. Good food in restaurant.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, amenities, property conditions & facilities
All staff were friendly and accommodating, food was great for both dinner and breakfast, Bar staff really attentive also Overall a great stay
Stayed 1 night in May 2025

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to book this very last minute due to an issue with the original accommodation so when we turned up they were still sorting out our room which was no problem but hotels.com actually had the wrong info listed on the website and the room didn’t have kitchen facilities as described. The lady who checked us in offered us the townhouse that they have instead, we had to pay extra but at this point we just wanted somewhere to stay so we paid it. The townhouse was actually wonderful, we felt so safe and comfortable unlike the previous place. Kitchen facilities were great, the bedrooms were lovely and comfortable and the courtyard was nice to have access to. The furniture and decor is dated and they still have a DVD and CD player, no Netflix etc on the TV so they could do with updating things especially for the money it cost for one night. Overall though it was very nice and we would happily stay there again and recommend to others.
Stayed 1 night in May 2025

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