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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Eco-certified hotel with airport shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Daily full breakfast for a fee
Exterior
Meeting facility
21-inch flat-screen TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.1 miles
  • MacBride Museum of Yukon History - 3 min walk - 0.2 miles
  • Yukon Visitor Information Centre - 6 min walk - 0.4 miles
  • Sundog Carving Studio & Gallery - 9 min walk - 0.5 miles
  • SS Klondike - 11 min walk - 0.6 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪A&W Restaurant - ‬11 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Eco-certified hotel in the city center
Consider a stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham and take advantage of a free roundtrip airport shuttle, a coffee shop/cafe, and a hair salon. The on-site restaurant, Steele Street, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Full breakfast (surcharge), luggage storage, and tour/ticket assistance
  • A front-desk safe, a gift shop, and a ballroom
  • Guest reviews say great things about the helpful staff
Room features
All 181 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and shower/tub combinations
  • 21-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Steele Street

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

Is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of CAD 20.00 per stay and a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Self parking is free at this property.

What time is check-in at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-out is at 11:00 AM.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–midnight at scheduled times.

Where is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham located?

Located in the heart of Whitehorse, this eco-certified hotel is steps from Whitehorse Waterfront Trolley, MacBride Museum of Yukon History, and North End Gallery. Yukon Artists@Work and Midnight Sun Gallery & Gifts are also within 5 minutes.

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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 114 out of 282 reviews
Rating 8 - Good. 104 out of 282 reviews
Rating 6 - Okay. 43 out of 282 reviews
Rating 4 - Poor. 16 out of 282 reviews
Rating 2 - Terrible. 5 out of 282 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great place to stay
Stayed 2 nights in May 2025

10/10

Clean, friendly staff, restaurant has great food
Stayed 1 night in Jun 2025

8/10

Good stay, clean rooms
Stayed 5 nights in May 2025

10/10

Excellent stay !
Stayed 3 nights in Mar 2025

8/10

The only thing missing was hand cream/lotion in the room. All hotels usually provide hand cream, & I really missed not having any. Otherwise the place was great. Staff were amazing.
Stayed 3 nights in May 2025

10/10

Friendly front desk staff, and the room was clean and quiet.
Stayed 1 night in Feb 2025

10/10

I enjoyed the overall experience. I would go back!
Stayed 8 nights in Apr 2025

8/10

We stay here often. It’s comfortable and convenient location
Stayed 2 nights in Jan 2025

6/10

Staff were great. Hotel is dated with thin walls. Bad smell especially in lobby with cleaning solution being used daily. Tonys restaurant was excellent. Hotel Needs updating.
Stayed 6 nights in Apr 2025

8/10

Good location clean and tidy rooms
Stayed 1 night in Jan 2025

10/10

Excellent
Stayed 5 nights in Feb 2025

10/10

Very pleasant staff. The room was very clean and had all the convinces of home. Very pleasant stay
Stayed 2 nights in Dec 2024

10/10

Great place
Stayed 2 nights in Oct 2024

8/10

Great friendly service from the staff, free shuttle to/from airport.
Stayed 1 night in Jan 2025

8/10

Nice room.
Stayed 1 night in Jan 2025

10/10

Good location
Stayed 4 nights in Oct 2024

10/10

The staff at check in was super nice!! Let us check in early and room was very comfortable!
Stayed 1 night in Sep 2024

8/10

Stop for night to rest up Went the restaurant at the hotel. Food was great so was the service .
Stayed 1 night in Oct 2024

8/10

Excellent staff assistant and free shuttle to the airport
Stayed 1 night in Aug 2024

8/10

Good hotel, nice rooms. Good parking if you are lucky enough to get in on the small lot in front.
Stayed 1 night in Jul 2024

10/10

Great Spot, Great diner for food as well.
Stayed 1 night in Nov 2023

10/10

Good location and clean updated room.
Stayed 1 night in Jul 2024

4/10

Unfortunately check-in took approximately 45 minutes as there was only one staff member on duty. Having to check in customers, answer the phone and various other duties. It was not the fault of the receptionist but the hotel only having one staff member was unacceptable.
Stayed 1 night in Mar 2025

10/10

Very comfortable stay
Stayed 1 night in Mar 2024

8/10

We were only there one night on our way down the Alaskan Highway. It was clean and comfortable but parking was difficult.
Stayed 1 night in Nov 2024