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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Eco-certified comfort meets sustainability at this urban retreat where attentive staff help guests unwind in an environmentally conscious setting

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Photo gallery for Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Breakfast, lunch and dinner served - Sternwheeler Hotel & Conference Centre, Trademark by Wyndham (Whitehorse)
Combined shower/tub, free toiletries, hair dryer, towels - Sternwheeler Hotel & Conference Centre, Trademark by Wyndham (Whitehorse)
Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Sternwheeler Hotel & Conference Centre, Trademark by Wyndham (Whitehorse)
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Sternwheeler Hotel & Conference Centre, Trademark by Wyndham (Whitehorse)
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Sternwheeler Hotel & Conference Centre, Trademark by Wyndham (Whitehorse)
The Sternwheeler Hotel and Conference Centre welcomes visitors to its city-center location. Guests enjoy meals at Steele Street restaurant, coffee at the café, and in-room WiFi. The property's environmental commitment includes amenities like laundry services and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Room, 1 Queen Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Studio Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

2 Queen Beds Room, Non-Smoking

  • Sleeps 2
  • Free WiFi

Queen Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

Queen Room-Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Whitehorse, Sternwheeler Hotel & Conference Centre, Trademark by Wyndham is in the city center. The area's natural beauty can be seen at Shipyards Park and Chadburn Lake Recreation Area, while MacBride Museum of Yukon History and Old Log Church are cultural highlights. Whitehorse Waterfront Trolley and Kwanlin Dun Cultural Centre are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and snowshoeing. Visit our Whitehorse travel guide
Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

What's nearby

  • MacBride Museum of Yukon History
    MacBride Museum of Yukon History
    3 min walk - 0.2 miles
  • Midnight Sun Gallery & Gifts
    2 min walk - 0.1 miles
  • Yukon Visitor Information Centre
    6 min walk - 0.4 miles
  • Sundog Carving Studio & Gallery
    9 min walk - 0.5 miles
  • SS Klondike
    12 min walk - 0.7 miles

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.)
    8 min drive

Restaurants

  • Tim Hortons
    10 min walk
  • Woodcutter's Blanket
    3 min walk
  • Tim Hortons
    3 min walk
  • Pho 5 Star Vietnamese Cuisine
    6 min walk
  • G And P Steakhouse
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Area rugs in room
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1948
  • Renovated entire property - June 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 20 for adults and CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of CAD 20.00 per stay and a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-out is at 11:00 AM.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–midnight at scheduled times.

Where is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham located?

Located in the heart of Whitehorse, this hotel is steps from Whitehorse Waterfront Trolley, MacBride Museum of Yukon History, and North End Gallery. Yukon Artists@Work and Midnight Sun Gallery & Gifts are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 173 out of 401 reviews
Rating 8 - Good. 143 out of 401 reviews
Rating 6 - Okay. 62 out of 401 reviews
Rating 4 - Poor. 17 out of 401 reviews
Rating 2 - Terrible. 6 out of 401 reviews

Reviews

Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, restaurant was great over all a great stay.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room, friendly staff
Stayed 1 night in May 2026
Verified

6/10 Okay

Cathy

Liked: Cleanliness
Good location
Stayed 3 nights in May 2026
Verified

8/10 Good

Sidney Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/lobby was OK. Felt like it had seen better days. In a good location. Would stay there again
Stayed 1 night in May 2026
Verified

6/10 Okay

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
There is barely any good parking, thats my only complaint. Other than that very clean rooms and the staff was very friendly.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

W Robert

Liked: Staff & service
Disliked: Property conditions & facilities
This an old downtown Whitehorse property. The building feels like they attached old man camps together and added some gingerbread. The adjacent dining option was fair, no breakfast included. It was pet friendly and that is why I booked. There are probably better options in Whitehorse. The staff was helpful and the building is a short walk to other restaurants
Stayed 1 night in May 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Great room and the food so good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bathroom has been renovated. Staff was friendly. Overall the hotel is old but clean
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, friendly front desk! We enjoyed our one night stay at this hotel. The airport shuttle was very convenient and easy to use - would stay here again!
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Jean

Liked: Amenities
Clean rooms, laundry
Stayed 9 nights in Mar 2026
Verified

6/10 Okay

Ian

Liked: Cleanliness, staff & service, amenities
Room was ok, heater was pretty noisy, otherwise a fine stay
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk staff, convenient location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, efficient reception staff, considerate room servicing people
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 5 nights in Feb 2026
Verified

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all the town .food was great and excellent service
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Great place to stay! Clean and staff were friendly
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Roberta

Disliked: Amenities, property conditions & facilities
Staff was very friendly. The room clean the bed on the hand needs to be replaced very old and not at all comfortable.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

LeAnn

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly staff, restaurant has great food
Stayed 1 night in Jun 2025
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Stayed in the 1 bedroom suite. Room was clean and comfortable. The jacuzzi tub was awesome and fits 2 people easily! The furniture was nice enough. The "kitchenette" was largely underwhelming. The suite is located at the end of the hall so very quiet. Good parking for being downtown and a number of plug ins for the vehicle which was a bonus. It was -33 the morning I left so my rig might not have started if it wasn't plugged in. I have stayed in this building over the years under different names and management and give the Sternwheeler a solid 4 stars as of March 2026.
Nice jacuzzi tub!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and a great location!
Stayed 1 night in Jan 2025
Verified

8/10 Good

Reno

Liked: Cleanliness, amenities, property conditions & facilities
The property and staff are nice. Good place to stay when in Whitehorse
Stayed 1 night in May 2025
Verified

8/10 Good

Taniya

Good stay, clean rooms
Stayed 5 nights in May 2025
Verified

10/10 Excellent

William Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Appreciated the free shuttle.
Stayed 1 night in Sep 2025