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Sonesta White Plains Downtown

4.0 star property
Hotel with an indoor pool, 5-minute walk to The Westchester Mall

Choose dates to view prices

Recently refreshed in 2024, Sonesta White Plains Downtown offers an eco-certified stay near The Westchester Mall. Guests can shop on-site, enjoy the cafe, and dine at Mix Bar and Kitchen. The indoor pool, multilingual staff, and luggage storage ensure comfort.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Multiple Beds

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Renovated in 2024
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
66 Hale Ave, White Plains, NY, 10601

What's nearby

  • The Westchester Mall - 6 min walk - 0.4 miles
  • White Plains Hospital Center - 11 min walk - 0.6 miles
  • Galleria at White Plains - 11 min walk - 0.6 miles
  • Pace University Law School - 13 min walk - 0.7 miles
  • Westchester County Center - 5 min drive - 3.3 miles

Getting around

  • White Plains Metro-North Railroad Station - 10 min drive
  • Westchester County Airport (HPN) - 9 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪White Plains Coach Diner - ‬5 min walk
  • ‪Ron Blacks - ‬6 min walk
  • ‪P.F. Chang's China Bistro - ‬5 min walk
  • ‪Auntie Anne's - ‬6 min walk

About this property

Sonesta White Plains Downtown

Hotel remodeled in 2024 and located near The Westchester Mall
Located close to Westchester County Center, Sonesta White Plains Downtown provides free airport pick-up, shopping on site, and a coffee shop/cafe. The on-site American cuisine restaurant, Mix Bar and Kitchen, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and 18 meeting rooms
  • A 24-hour front desk, ATM/banking services, and a front-desk safe
  • Multilingual staff, a vending machine, and a banquet hall
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 402 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • Secured, covered self parking on site (USD 20 per night)
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 18 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - July 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 33.17 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 16 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Frequently asked questions

Does Sonesta White Plains Downtown have a pool?

Yes, this property has an indoor pool.

Is Sonesta White Plains Downtown pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 20 per night. Valet parking is available for USD 30 per night.

What time is check-in at Sonesta White Plains Downtown?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sonesta White Plains Downtown?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Sonesta White Plains Downtown provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel.

Where is Sonesta White Plains Downtown located?

Located in the heart of White Plains, this hotel is 0.3 mi (0.5 km) from The Westchester Mall and 1.6 mi (2.6 km) from Westchester County Center. Purchase College and Capitol Theatre are also within 6 mi (10 km). White Plains Metro-North Railroad Station is 24 minutes by foot.

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Sonesta White Plains Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1116 reviews
Rating 8 - Good. 209 out of 1116 reviews
Rating 6 - Okay. 113 out of 1116 reviews
Rating 4 - Poor. 63 out of 1116 reviews
Rating 2 - Terrible. 38 out of 1116 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michelle

Liked: Cleanliness, property conditions & facilities
Clean next to the mall great gor food and restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly easy check in and checkout
Stayed 1 night in Oct 2025

10/10 Excellent

Griselle

Liked: Cleanliness, amenities, property conditions & facilities
The best customer service hands down! Had a great stay
Stayed 1 night in Oct 2025

10/10 Excellent

ziyanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding, bathroom, breakfast options all good.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, extremely attentive staff, with a shout out to the gentleman driving the courtesy van! A flawless (albeit too brief) stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Excellent guest service. Room was very clean. Always stay at the Sonesta when I am traveling to NY.
Stayed 1 night in Nov 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding front desk staff! Very professional, efficient and considerate. Room was very nice. Overall a great stay. Good to see a hotel not cutting corners on staff and room quality for a change.
Stayed 1 night in Nov 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food and shopping.
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff clean hotel, and probably the best elevators I’ve ever encountered in any building of any type.
Stayed 5 nights in Sep 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities
Nice staff
Stayed 1 night in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and comfortable hotel. Highly recommend staying here.
Stayed 1 night in Jul 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoughtful staff, clean and convenient location
Stayed 6 nights in Aug 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and had great options for charging phones, tablets etc. Comfortable bed with plenty of pillows. Great location near the mall and old downtown is walkable distance. Nisy was the best during check in and check out. Very helpful with parking options.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcoming front desk staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Vicmary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to family in White Plains and Westchester County Airport. Lots of good restaurants nearby too
Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night but wished I had more time. Beautiful hotel. Would stay here again when in the area
Stayed 1 night in Apr 2025

10/10 Excellent

Rahsaan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great stay. Handicap room has limited shower drains in bathroom can have issues with too much water. No issues in regular room.
Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice pace, friendly staff. Very clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the decorator that was used for hotel. Created a lovely surroundings.
Stayed 1 night in Sep 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Very friendly and professional.
Stayed 2 nights in Aug 2025
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