COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Sonesta White Plains Downtown

Photo gallery

Featured Image
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Sonesta White Plains Downtown

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    AirportWhite Plains, NY (HPN-Westchester County)9 min drive
    Popular LocationGovernor Mario M. Cuomo Bridge17 min drive
    Popular LocationOrchard Beach23 min drive
    Popular LocationSands Point Preserve60 min drive

Choose dates to view prices

About this area

White Plains

In the city center, Sonesta White Plains Downtown is in an area with good shopping. Westchester County Center and Capitol Theatre are cultural highlights, and travelers looking to shop may want to visit The Westchester Mall and New Roc City. Check out an event or a game at Yonkers Raceway, and consider making time for Rye Playland, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • The Westchester Mall - 5 min walk
  • Westchester County Center - 8 min drive
  • Governor Mario M. Cuomo Bridge - 17 min drive
  • Orchard Beach - 23 min drive
  • Sands Point Preserve - 60 min drive

Getting around

  • White Plains Metro-North Railroad Station - 8 min drive
  • Westchester County Airport (HPN) - 9 min drive

Restaurants

  • Mix Bar and Kitchen – Bar offering American cuisine. Serves dinner.
  • Whisk – Restaurant offering American cuisine. Serves breakfast, lunch, and dinner.

About this property

Sonesta White Plains Downtown

4-star eco-friendly hotel near The Westchester Mall
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 402 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. 24-hour room service, premium bedding, and free newspapers are among the other amenities available to guests.
Sonesta White Plains Downtown offers 402 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 18.00 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free roundtrip airport shuttle from 6 AM - 10 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 24 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
As of December 1, 2020, this property will no longer be an IHG-branded hotel but all reservations will continue to be honored by the property.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Administrative fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Self parking fee: USD 18.00 per day
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 525 out of 968 reviews
5 - Excellent 54%
Rating 4 - Good. 294 out of 968 reviews
4 - Good 30%
Rating 3 - Okay. 73 out of 968 reviews
3 - Okay 8%
Rating 2 - Poor. 45 out of 968 reviews
2 - Poor 5%
Rating 1 - Terrible. 31 out of 968 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attractive room, comfortable bed.
Stayed 2 nights in Apr 2021

1/5 Terrible

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Pictures online are no where close to what the place actually looks like. Staff a bit rude.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well maintained, quite and relaxing place
Stayed 2 nights in Apr 2021