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Pocono Resort Conference Center - POCONO MOUNTAINS

Property class: 2.5
Travelers find both relaxation and adventure at this Pocono Mountains resort, where the indoor pool and sauna offer welcome respite after a day of exploration

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Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains. - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
A hotel lobby with a fireplace, a television, a Christmas tree, and seating areas. - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
A room with a spiral staircase, patterned carpet, a lamp, and a couch. - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
A reception desk at Pocono Resort Conference Center with a purple wall, a black counter, and a red bow. - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
A modern building with a covered entrance, a parking lot, and a clear sky. - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
Located in the heart of the Pocono Mountains, Pocono Resort Conference Center offers a peaceful retreat with an indoor pool, sun loungers, and a sauna. Enjoy free in-room WiFi, laundry facilities, and barbecue grills. Knowledgeable staff make exploring nearby attractions easy.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a chair.

Deluxe Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

A hotel room with a bed, desk, chair, television, and a painting on the wall.

Deluxe Room, Accessible Bathtub, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Non Smoking

A hotel room with a bed, desk, TV, and curtains.

Family Suite, 2 Bedrooms, Non Smoking

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

White Haven is home to Pocono Resort Conference Center - POCONO MOUNTAINS. Hickory Run State Park and Lehigh Gorge State Park reflect the area's natural beauty and area attractions include Split Rock Resort Indoor Waterpark and Keiper Park. Bear Mountain Butterfly Sanctuary and Skirmish USA are also worth visiting. Discover the area's water adventures with kayaking and rafting nearby, or enjoy the great outdoors with mountain climbing and ziplining. Visit our White Haven travel guide
Map
35 Hospitality Way, White Haven, PA, 18624

What's nearby

  • A lone pine tree with a twisted trunk standing among large rocks.
    Hickory Run State Park
    3 min drive - 2.0 miles
  • A waterfall cascading over rocky terrain, surrounded by lush green foliage.
    Lehigh Gorge State Park
    6 min drive - 5.1 miles
  • A water park with multiple slides in yellow, red, and blue.
    Split Rock Resort Indoor Waterpark
    9 min drive - 6.8 miles
  • White Haven North Trailhead
    7 min drive - 5.6 miles
  • Penn Lake
    7 min drive - 6.6 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP)
    29 min drive

Restaurants

  • Wawa
    9 min drive
  • Wawa
    18 min walk
  • McDonald's
    17 min walk
  • Dunkin'
    9 min drive
  • IHOP
    6 min drive

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Property grounds
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (7,750 square feet of space)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
This property enforces quiet hours from 9:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from May 15 2026 to December 31 2026 (dates subject to change):
  • Daily housekeeping
The property will be renovating from January 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Pocono Resort Conference Center - POCONO MOUNTAINS pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per night. A cleaning fee of USD 25 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-out is at 11 AM. Late check-out is available for USD 20.00.

Where is Pocono Resort Conference Center - POCONO MOUNTAINS located?

Situated in White Haven, this hotel is within 6 mi (10 km) of Hickory Run State Park, Lehigh River, and White Haven South Trailhead. White Haven North Trailhead and Jack Frost Mountain Resort are also within 6 mi (10 km).

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Reviews

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

6.4

6.4

Cleanliness

7.8

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 190 out of 852 reviews
Rating 8 - Good. 207 out of 852 reviews
Rating 6 - Okay. 194 out of 852 reviews
Rating 4 - Poor. 73 out of 852 reviews
Rating 2 - Terrible. 188 out of 852 reviews

Reviews

Verified review

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. AC sucked...windows filthy our view was trees and garbage NO Pool
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Nixon

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Late bar service and easy check-in
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very big in size and safe
Stayed 5 nights in Aug 2023
Verified review

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, room comfort

Decent for cost

Staff was nice, however i was noved twice due to bathroom not working
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Felt like I was pulling up to Hotel Califonia. The outside was unkept, grass and landscaping made property look abanadoned. The room was clean and good enough for a place to stay for one night, while passing through
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Bobbi jo

Liked: Cleanliness, staff & service, amenities
Very nice motel. Clean rooms spacious rooms. Only thing they need to do is get a good landscaper to take care of the grounds. High weeds and grass was about a foot high. Other then that it is a nice motel
Stayed 2 nights in Aug 2023
Verified review

4/10 Poor

Hannah

Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was in decent shape and cleanliness, but the building showed a lot of deterioration. We booked here for the indoor pool, but the water and pool room temp was too chilly. Hickory Run State Park nearby was beautiful and worth visiting. A lot of businesses in the area are boarded up, and I would guess this hotel will join them which is unfortunate because the staff (owners?) were kind.
Stayed 2 nights in Oct 2023
Verified review

4/10 Poor

Terry

Disliked: Staff & service, amenities, property conditions & facilities
This property currently should remove resort from its name as it is hardly a resort. There is no food service since the restaurant and lounge/bar area is closed. The rooms were comfortable but severely dated. The only plus was the convenience and low price for a clean room and comfortable bed for the night.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Room was updated and clean, all other areas in and around property is in need of updating, looks terrible!
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not what I expected

The hotel was in rough shape overall. Lots of unfinished projects and debris around. Our room was in reasonable condition, but the overall state of the hotel was rough. The two staff members with whom we interacted were polite.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable and pleasant stay, reasonable price

Surprisingly comfortable stay. The beds are quite nice, and the amenities are plentiful for the price. Did not try the pool, but nice to know it was an option. The building we stayed in was somewhat separate from the main building with the lobby. This included the buildings having individual parking lots, which was nice as you could park your car a very short walk from the building that you are staying in. There are a few fast food options just a couple minutes down the road, consisting of a McDonald's, a Burger King, an Arby's, and a Wawa's. Overall an amenable stay. If you are using it to go to the Camelback Resort for an event, such as we did, be aware that the trip is 30 minutes.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Edward

The rooms are decent but the property needs an update. I stayed here 10 years ago and the place has fallen off since then. We stayed 3 days and housekeeping never came once. I had to go to Walmart to buy my own towels. Hallways smell like mold and the carpets smell. The elevator kept getting stuck. Pool is good. Bbq area was good as well. The place just needs some TLC.
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in around 8:00 pm and wasn't feeling safe. The location is very remote. Was hungry and couldn't check the room /bathroom. When I came back from dinner and found out that, the toilet handle was broken, and the shower doesn't have any water pressure /no hot water. The sink was not clean either. Not worth it to stay
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
As I made reservation i though of a resort as stated in the name but boy was i ever wrong i arived a hour and half earlier the check in time 3pm had to pay extra $30 to check in early ok no big deal was directed to whete to go enterance A so i get there side walk not shoveled walk in to buliding and get a foul oder get to room find mold,nasty water in toilet, hallways very dirty,stair wells full of trash, room has a very foul oder which made my daughter sick, pool is green full of Algie,not heated,rooms very cold, hallway is very cold, i could go on and on ......... just dont stay here.....
Stayed 2 nights in Feb 2024
Verified review

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

Dilapidated and Dirty

I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room). This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site. My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep. AVOID AT ALL COSTS!
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Ashley L.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm fairly certain this place should be shut down. No TV, it stinks like mildew, old dirty furniture in the hallway, roach in the room, fridge broken, mold everywhere, no staff, felt unsafe and abandoned.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible ,smelled amd everything looked bad
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Victor

Disliked: Staff & service, amenities, property conditions & facilities
Not that good. Poor staff. Im still waiting for my deposit.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like anything. Sketchy place. No one on the grounds when we tried to check in. Had to find a different place to stay
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Arrived at the hotel to find it completely empty , felt abandoned , lobby is closed you have to ring a bell and someone comes open the door , anything was messy and dirty you could see a bunch of boxes on the floor behind the lobby counter . The room was big but I could not stay in the hotel , as a woman traveling solo … I felt extremely unsafe . The lock on my door did not work , the one worker there said it was for safety reasons in case someone was locked inside the room but I felt it wasn’t safe. It was literally a creepy looking … completely empty hotel (literally one worker ) parking lot empty in sure I was the only guest , in the middle of nowhere . I have never bolted out of a place faster in my life . Literally was shaking cuz this place juts made me feel so uncomfortable . I got in my car and booked another hotel
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Leigh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one step away from being closed. In fact the only part of it that wasn't were the rooms, no pool or restaurant or fitness center. We slept, showered and were out by 7am. Ample parking as there was only 1 other vehicle there when we arrived. You get what you pay for, and it honestly should've cost less.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re not coming back to that hotel. No TV No cable front desk person is missing can’t provide any assistance. Poor service
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Thomas

This place was deserted! After sitting in a COMPLETELY empty parking lot for several minutes while checking our booking information a young man ( no identification) approached and said he worked there and could get us inside. The only prudent move for my wife and I was to get outta there FAST! Extremely sketchy! Stay away!!!
Stayed 1 night in May 2026