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Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property
Travelers find both relaxation and adventure at this Pocono Mountains resort, where the indoor pool and sauna offer welcome respite after a day of exploration

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Luxury Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, iron/ironing board, free WiFi - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
Front of property - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
Lobby sitting area - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
Reception - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
Family Suite, 2 Bedrooms, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi - Pocono Resort Conference Center - POCONO MOUNTAINS (White Haven)
Located in the heart of the Pocono Mountains, Pocono Resort Conference Center offers a peaceful retreat with an indoor pool, sun loungers, and a sauna. Enjoy free in-room WiFi, laundry facilities, and barbecue grills. Knowledgeable staff make exploring nearby attractions easy.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, Accessible Bathtub, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, desk, iron/ironing board, free WiFi

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Non Smoking

Family Suite, 2 Bedrooms, Non Smoking | Premium bedding, desk, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, Non Smoking

  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

About the neighborhood

White Haven is home to Pocono Resort Conference Center - POCONO MOUNTAINS. Hickory Run State Park and Lehigh Gorge State Park reflect the area's natural beauty and area attractions include Split Rock Resort Indoor Waterpark and Keiper Park. Bear Mountain Butterfly Sanctuary and Skirmish USA are also worth visiting. With kayaking and rafting nearby, you'll find plenty of adventures in the water. Visit our White Haven travel guide
Map
35 Hospitality Way, White Haven, PA, 18624

What's nearby

  • Hickory Run State Park
    Hickory Run State Park
    3 min drive - 2.0 miles
  • Lehigh Gorge State Park
    Lehigh Gorge State Park
    6 min drive - 5.1 miles
  • LakeHarmony_SplitRockResortIndoorWaterpark_553248621532664124_02
    Split Rock Resort Indoor Waterpark
    9 min drive - 6.8 miles
  • White Haven North Trailhead
    7 min drive - 5.6 miles
  • Penn Lake
    7 min drive - 6.6 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP)
    29 min drive

Restaurants

  • Wawa
    18 min walk
  • McDonald's
    17 min walk
  • Four Fellas Bar And Hrill
    8 min drive
  • Powerhouse Eatery
    8 min drive
  • China Pearl
    9 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Hotel near Split Rock Resort Indoor Waterpark
Pocono Resort Conference Center - POCONO MOUNTAINS provides amenities like a playground and a conference center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Extended parking, express check-out, and smoke-free premises
  • A 24-hour front desk, an elevator, and a banquet hall
Room features
All 140 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More amenities include:
  • Spring water tubs, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • On-request microwaves, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Onsite parking includes off-street options

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (7,750 square feet of space)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 9:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The property will be renovating from January 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

Is Pocono Resort Conference Center - POCONO MOUNTAINS pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 25 per pet, per night. A cleaning fee of USD 25 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Pocono Resort Conference Center - POCONO MOUNTAINS?

Check-out is at 11 AM. Late check-out is available for USD 20.00.

Where is Pocono Resort Conference Center - POCONO MOUNTAINS located?

Situated in White Haven, this hotel is within 6 mi (10 km) of Hickory Run State Park, Lehigh River, and White Haven South Trailhead. White Haven North Trailhead and Jack Frost Mountain Resort are also within 6 mi (10 km).

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Reviews

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

6.6

6.4

Cleanliness

7.8

Location

7.2

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 177 out of 808 reviews
Rating 8 - Good. 206 out of 808 reviews
Rating 6 - Okay. 194 out of 808 reviews
Rating 4 - Poor. 68 out of 808 reviews
Rating 2 - Terrible. 163 out of 808 reviews

Reviews

Verified

8/10 Good

Nixon

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Late bar service and easy check-in
Stayed 1 night in Sep 2023
Verified

8/10 Good

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It very big in size and safe
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, room comfort

Decent for cost

Staff was nice, however i was noved twice due to bathroom not working
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Felt like I was pulling up to Hotel Califonia. The outside was unkept, grass and landscaping made property look abanadoned. The room was clean and good enough for a place to stay for one night, while passing through
Stayed 1 night in Aug 2023
Verified

8/10 Good

Bobbi jo

Liked: Cleanliness, staff & service, amenities
Very nice motel. Clean rooms spacious rooms. Only thing they need to do is get a good landscaper to take care of the grounds. High weeds and grass was about a foot high. Other then that it is a nice motel
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Hannah

Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was in decent shape and cleanliness, but the building showed a lot of deterioration. We booked here for the indoor pool, but the water and pool room temp was too chilly. Hickory Run State Park nearby was beautiful and worth visiting. A lot of businesses in the area are boarded up, and I would guess this hotel will join them which is unfortunate because the staff (owners?) were kind.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Terry

Disliked: Staff & service, amenities, property conditions & facilities
This property currently should remove resort from its name as it is hardly a resort. There is no food service since the restaurant and lounge/bar area is closed. The rooms were comfortable but severely dated. The only plus was the convenience and low price for a clean room and comfortable bed for the night.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Not what I expected

The hotel was in rough shape overall. Lots of unfinished projects and debris around. Our room was in reasonable condition, but the overall state of the hotel was rough. The two staff members with whom we interacted were polite.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Room was updated and clean, all other areas in and around property is in need of updating, looks terrible!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable and pleasant stay, reasonable price

Surprisingly comfortable stay. The beds are quite nice, and the amenities are plentiful for the price. Did not try the pool, but nice to know it was an option. The building we stayed in was somewhat separate from the main building with the lobby. This included the buildings having individual parking lots, which was nice as you could park your car a very short walk from the building that you are staying in. There are a few fast food options just a couple minutes down the road, consisting of a McDonald's, a Burger King, an Arby's, and a Wawa's. Overall an amenable stay. If you are using it to go to the Camelback Resort for an event, such as we did, be aware that the trip is 30 minutes.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Edward

The rooms are decent but the property needs an update. I stayed here 10 years ago and the place has fallen off since then. We stayed 3 days and housekeeping never came once. I had to go to Walmart to buy my own towels. Hallways smell like mold and the carpets smell. The elevator kept getting stuck. Pool is good. Bbq area was good as well. The place just needs some TLC.
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in around 8:00 pm and wasn't feeling safe. The location is very remote. Was hungry and couldn't check the room /bathroom. When I came back from dinner and found out that, the toilet handle was broken, and the shower doesn't have any water pressure /no hot water. The sink was not clean either. Not worth it to stay
Stayed 1 night in Aug 2023
Verified

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
As I made reservation i though of a resort as stated in the name but boy was i ever wrong i arived a hour and half earlier the check in time 3pm had to pay extra $30 to check in early ok no big deal was directed to whete to go enterance A so i get there side walk not shoveled walk in to buliding and get a foul oder get to room find mold,nasty water in toilet, hallways very dirty,stair wells full of trash, room has a very foul oder which made my daughter sick, pool is green full of Algie,not heated,rooms very cold, hallway is very cold, i could go on and on ......... just dont stay here.....
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities

Dilapidated and Dirty

I arrived to be greeted by a young man who didn't seem to know how to use the computer to look up my reservation. I realized later that perhaps it was because the wifi was so poor (it never worked in my room). This property looks to be about 60 years old, and clearly has been poorly maintained. The pool was empty (not full as in the advertisement). Common areas are dusty, smelly, with construction equipment strewn about. It is clearly falsely advertised on the hotels.com site. My room was dirty, and it appeared someone had cleaned their shoes or feet in the bathtub and the mud remained there when I checked in. The towels were old and "very" scratchy. The bed was good however. There was no thermostat in the room, and the manual settings on the AC made for an uncomfortable sleep. AVOID AT ALL COSTS!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
tons of parking. No one was staying there. The swimming pool, sauna, etc. was closed....just like last time...likely forever
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turn around and RUN away from this place!!! Do not book or stay here. It is as sketchy as the Hills Have Eyes!! No lights in the parking lot, no sign to even signify it was a hotel, and this place is CLEARLY not a resort. 0 stars. Save your momey and sleep in your vehicle.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Pam

Disliked: Staff & service, amenities, property conditions & facilities
There was no one else at the hotel in the huge parking lot. It was very run down. Too scary to stay as a single woman. I spoke w a police officer parked down from the hotel and he said don't stay there. Apparently, the hotel has been condemned. This needs to be removed from my charge.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

robert

No breakfast available! Business looks like it was abandoned! Will not go back again until it has been improved.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful if you need something for your stay. John is the best. Thanks
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful . My tv was not working and they fix it right away.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Bryttany

Disliked: Cleanliness, amenities, property conditions & facilities
I got a room that you could tell sat for a while. There was mouse poop next to the toilet and in the shower, on the sheets. I had to let the water run in the sink and in the tub for 15-20 minutes so that the brown water cleared up. Very outdated but the good thing from my stay is that it was close to the resort.
Brown water for 20 minutes and mouse poop in the tub
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Angela

Disliked: Cleanliness, property conditions & facilities
My reservation was canceled thank God. The place looked like a ghost town and the hitel itself was so cold and in a very bad conditions. The staff didn’t looked professional and the bathroom was dirty. We decided to go to another hotel instead of staying and make another reservation. It's a shame because the hotel is in a nice place and from the outside signs you believe that the hotel would be amazing.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Daniel

our room was canceled before we pulled in (no direct notice)... the place was completely empty, but alas there were no rooms to rent? we stayed at another hotel & still can't verify our refund (not to mention the loss on trip insurance, as they canceled through MY booking agency) - terrible experience
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying there. The bed was comfortable and the location was perfect.
Stayed 1 night in Sep 2022