See all properties

The Com Plex Motel

3.0 star property
Attentive staff and practical amenities create a welcoming environment for travelers seeking comfort and convenience during their stay

Choose dates to view prices

Photo gallery for The Com Plex Motel

Front of property - evening/night - The Com Plex Motel (Whakatane)
Blackout drapes, iron/ironing board, free WiFi, bed sheets - The Com Plex Motel (Whakatane)
Family Studio Suite, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets - The Com Plex Motel (Whakatane)
Exterior - The Com Plex Motel (Whakatane)
Restaurant - The Com Plex Motel (Whakatane)
The Com Plex Motel offers a warm atmosphere for unwinding. Enjoy drinks at the bar or meals at the on-site restaurant while staying connected with in-room WiFi. Free self-parking adds convenience, and the staff consistently earns praise for their helpfulness.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Top Floor Studio Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

9.8 out of 10
Exceptional
(58 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Accessible Studio Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Whakatāne Town, a neighborhood in Whakatane, is home to The Com Plex Motel. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are local landmarks, and some of the area's activities can be experienced at Whakatane River Walk and Whakatane Aquatic Centre. Visit our Whakatane travel guide
View more Motels in Whakatane
Map
39 The Strand, Whakatane, Bay of Plenty, 3120

What's nearby

  • Te Manuka Tutahi Marae
    3 min walk - 0.2 miles
  • Mataatua: The House That Came Home
    3 min walk - 0.2 miles
  • Pohaturoa
    5 min walk - 0.3 miles
  • Whakatane River Walk
    5 min walk - 0.3 miles
  • Whakatane District Museum and Gallery
    8 min walk - 0.5 miles

Getting around

  • Whakatane (WHK)
    15 min drive

Restaurants

  • Peejays Coffee House
    2 min walk
  • Cadera
    6 min drive
  • Village Bakery
    3 min drive
  • Burger King
    16 min walk
  • Moxi Cafe
    6 min drive

About this property

The Com Plex Motel

Motel located in Whakatāne Town
The Com Plex Motel provides amenities like a restaurant and a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Com Plex Motel boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

Similar properties

Front of property
Tuscany Villas Boutique Motel
Whakatāne Town
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
9.4 out of 10, Exceptional, 112 reviews
Tuscany Villas Boutique Motel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Is The Com Plex Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Com Plex Motel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Com Plex Motel?

Check-out is at 10:00 AM.

Where is The Com Plex Motel located?

Located in Whakatāne Town, this motel is steps from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Com Plex Motel Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 350 out of 442 reviews
Rating 8 - Good. 80 out of 442 reviews
Rating 6 - Okay. 9 out of 442 reviews
Rating 4 - Poor. 3 out of 442 reviews
Rating 2 - Terrible. 0 out of 442 reviews

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough, amazing staff, the room was spotless and the parking easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, easy walk into town to cafes and shops, plus they had a garage lock up for our e-bikes. Would definitely stay again
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Krystal

Liked: Cleanliness
Beautiful spacious, clean room. Friendly staff and great price
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never had a room cleaned so well, such attention to detail, she was fantastic.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Spotless room, comfortable bed, welcoming staff and close to town.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with room and staff were more than helpful Parking marked by room no right next to room Would book there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Room in excellent condition. Staff very helpful. Only thing lacking was an outside area for relaxation.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jyshiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room . Tidy area inside and out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities
Easy check-in and checkout,a nice point of difference motel with excellent parking
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Awesome location Lovely comfortable beds which is really important for me and friendly welcoming staff will dif come back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Comfortable bed, nice amenities. Air conditioning fine; controls a bit fiddly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact rooms with all basic amenities. Close to the restaurant. Great staff. Parking straight outside ground floor rooms. Excellent support for late check in.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice, staff accomodating, parking, we had 2 vehicles, had to park one out on the road. Would have been nice if there was a small to medium size lounge chair to relax in and a nice size computer work station desk for completing reports or assignments right next to the TV... Otherwise an enjoyable and pleasant stay...
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, close to town
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

tania

Liked: Cleanliness, amenities, property conditions & facilities
It’s just the small things, biscuits for your coffee, chocolates as a treat and the most stunning rooms. We will be back, and have told everyone.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Nice room. Great having the com pub next door. Friendly check in. Great location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Clean and modern room and bathroom. Good air con. Has Microwave fridge and jug. Two of each cutlery and crockery and glasses but no table or anywhere to prepare food.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, quiet room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and smelled great. Lovely view of the waterfall from our 'unit', #4. Excellent location close to town so easy to walk. Bed was super large and the shower was also big and powerful. Loved meeting Oscar who is just adorable, though owning a Shih Tzu myself I may be a little biased. If I ever stay in Whakatane again, this will be my first choice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and modern. Comfortable beds
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Clean comfortable room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025