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The Com Plex Motel

3.0 star property
Attentive staff and practical amenities create a welcoming environment for travelers seeking comfort and convenience during their stay

Choose dates to view prices

Photo gallery for The Com Plex Motel

Front of property - evening/night - The Com Plex Motel (Whakatane)
Family Studio Suite, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets - The Com Plex Motel (Whakatane)
Exterior - The Com Plex Motel (Whakatane)
Blackout drapes, iron/ironing board, free WiFi, bed sheets - The Com Plex Motel (Whakatane)
Restaurant - The Com Plex Motel (Whakatane)
The Com Plex Motel offers a warm atmosphere for unwinding. Enjoy drinks at the bar or meals at the on-site restaurant while staying connected with in-room WiFi. Free self-parking adds convenience, and the staff consistently earns praise for their helpfulness.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Top Floor Studio Suite

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

9.8 out of 10
Exceptional
(53 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Ground Floor Studio Suite

9.6 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Accessible Studio Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Dining table
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Heritage Suite - Merritt (Top Floor, Heritage Building)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Heritage Twin Suite- McAlister (Top Floor)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Heritage Suite- Simpkins (Top Floor, Heritage Building)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Satellite channels
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Accessible

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Microwave
Toaster
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Whakatāne Town, a neighborhood in Whakatane, is home to The Com Plex Motel. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are local landmarks, and some of the area's activities can be experienced at Whakatane River Walk and Whakatane Aquatic Centre. Visit our Whakatane travel guide
View more Motels in Whakatane
Map
39 The Strand, Whakatane, Bay of Plenty, 3120

What's nearby

  • Wairere Falls
    2 min walk - 0.1 miles
  • Te Manuka Tutahi Marae
    3 min walk - 0.2 miles
  • Mataatua: The House That Came Home
    3 min walk - 0.2 miles
  • Whakatane River Walk
    5 min walk - 0.3 miles
  • Whakatane District Museum and Gallery
    8 min walk - 0.5 miles

Getting around

  • Whakatane (WHK)
    15 min drive

Restaurants

  • Baxter's Cafe
    8 min walk
  • Ohiwa Oyster Farm
    11 min drive
  • Kebab House
    4 min walk
  • Subway
    4 min walk
  • Village Bakery
    3 min drive

About this property

The Com Plex Motel

Motel located in Whakatāne Town
The Com Plex Motel provides amenities like a restaurant and a bar. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at The Com Plex Motel boast comforts such as air conditioning, as well as amenities like free WiFi.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, mini fridges, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

Frequently asked questions

Is The Com Plex Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Com Plex Motel?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at The Com Plex Motel?

Check-out is at 10:00 AM.

Where is The Com Plex Motel located?

Located in Whakatāne Town, this motel is steps from Whakatane River Walk and Wairere Falls. Mataatua: The House That Came Home and Te Manuka Tutahi Marae are also within 5 minutes.

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Reviews

The Com Plex Motel Reviews

9.6

Exceptional

10

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 317 out of 400 reviews
Rating 8 - Good. 73 out of 400 reviews
Rating 6 - Okay. 7 out of 400 reviews
Rating 4 - Poor. 3 out of 400 reviews
Rating 2 - Terrible. 0 out of 400 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities
Easy check-in and checkout,a nice point of difference motel with excellent parking
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great about the room and staff. Location was excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and quiet
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, close to town
Stayed 1 night in Nov 2025

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and modern. Comfortable beds
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, quiet room
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with nearby restaurants and shops
Stayed 1 night in Jun 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Good location, quiet, nice hot water, decent bed. Unfortunately the room (carpet?) smelled damp. Turning on the AC didn't help.
Stayed 1 night in Dec 2025

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Black out curtains, felt safe and easy, Clean, lovely staff
Stayed 1 night in Oct 2025

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was friendly and helpful. Room was cozy and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Love the staff and cant wait to visit this place again
Stayed 2 nights in May 2025

8/10 Good

jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was a good size and very clean. Very handy location to town. Would highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, close to places to walk and eat, thanks very much
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice comfortable room, no one below you or either side of you so pleasantly quiet, great location and friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, super clean. Would highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Joelene M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always love staying at the Com! Friendly hosts, clean rooms and close to eateries etc
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, beautiful accomodation and lovely staff. Excellent cafes and walking spots.
Stayed 1 night in Feb 2025

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful town. Lovely place to stay, great location. Amazing food. TY Whakatane
Stayed 1 night in Apr 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 2 nights in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place, clean, easy parking, convenient to amenities, will stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Clean amenities, great price
Stayed 2 nights in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, nice and quiet and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean very well serviced all the ammenities that we require for a comfortable stay. Would highly recommend Close to city eatery and shopping strip.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found my stay great, quiet and food was very accessible here, room was great & comfortable.
Stayed 1 night in May 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice clean comfortable and close to town
Stayed 1 night in Nov 2024