Viana Hotel and Spa, Trademark Collection by Wyndham

4.0 star property
Upscale hotel with full-service spa and free valet parking

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May 2024

Viana Hotel and Spa, Trademark Collection by Wyndham

Photo gallery for Viana Hotel and Spa, Trademark Collection by Wyndham

Exterior
Frette Italian sheets, premium bedding, pillowtop beds, in-room safe
Meeting facility
Lobby
Shower, designer toiletries, hair dryer, bathrobes

Overview of Viana Hotel and Spa, Trademark Collection by Wyndham

8.4

Very Good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Pool
  • Hot Tub
  • Free WiFi
  • Parking included

Check out the area

3998 Brush Hollow Rd, Westbury, NY, 11590
  • Popular LocationSubway2 min walk
  • Popular LocationNYCB Theatre at Westbury7 min walk
  • Popular LocationHicksville Station9 min drive
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)34 min drive

Room options

Superior Room, 2 Queen Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Hydrotherapy)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Non Smoking, Kitchenette (1 King Bed, Hydrotherapy)

cleanliness

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
Dining table
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility Roll-In Shower)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian linens
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony (1 King Bed, Hydrotherapy)

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
HDTV
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Westbury

Located in Westbury, Viana Hotel and Spa, Trademark Collection by Wyndham is in the business district and near a metro station. Glen Oaks Club and Long Island Children's Museum are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Roosevelt Field Mall and Broadway Mall. Looking to enjoy an event or a game? See what's going on at Belmont Park or UBS Arena. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with skydiving.

What's nearby

  • NYCB Theatre at Westbury - 7 min walk
  • Eisenhower Park - 4 min drive
  • Roosevelt Field Mall - 6 min drive
  • Nassau Veterans Memorial Coliseum - 9 min drive
  • Hofstra University - 10 min drive

Getting around

  • Westbury Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 34 min drive

Restaurants

  • McDonald's - 5 min walk
  • Outback Steakhouse - 3 min drive
  • Burger King - 12 min walk
  • Dunkin' - 8 min walk
  • Wendy's - 8 min walk

About this property

Viana Hotel and Spa, Trademark Collection by Wyndham

Luxury upscale hotel in the business district
You can look forward to a hair salon, an arcade/game room, and dry cleaning/laundry services at Viana Hotel and Spa, Trademark Collection by Wyndham. Indulge in aromatherapy, a deep-tissue massage, and a body scrub at the onsite spa. The onsite restaurant, Marco Polo, features brunch. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking and valet parking
  • Limo/town car service, continental breakfast (surcharge), and a free area shuttle
  • A billiards/pool table, a vending machine, and a gift shop
  • Guest reviews speak well of the dining options, helpful staff, and location
Room features
All 116 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean, spacious rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends; USD 17.95 for adults and USD 17.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Marco Polo

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • In-room accessibility
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • iPod dock
  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 17.95 for adults and USD 17.95 for children
  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for one night's stay on the guest's credit card for any bookings where payment will be made at the hotel, instead of at the time of booking.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Viana
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana Hotel Spa
Viana Hotel and Spa, Trademark Collection by Wyndham Hotel
Viana Hotel and Spa, Trademark Collection by Wyndham Westbury
Viana Hotel Spa
Westbury Viana Hotel & Spa Hotel
Hotel Viana Hotel & Spa
Viana Hotel & Spa Westbury
Viana Hotel Westbury
Viana Hotel
Viana Westbury
Viana Hotel Spa
Viana
Viana & Spa Westbury

Frequently asked questions

Does Viana Hotel and Spa, Trademark Collection by Wyndham have a pool?

Yes, this property has an indoor pool.

Is Viana Hotel and Spa, Trademark Collection by Wyndham pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 200.00 per stay and a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Viana Hotel and Spa, Trademark Collection by Wyndham?

Self parking and valet parking are free at this property.

What time is check-in at Viana Hotel and Spa, Trademark Collection by Wyndham?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Viana Hotel and Spa, Trademark Collection by Wyndham?

Check-out is at 11 AM.

Where is Viana Hotel and Spa, Trademark Collection by Wyndham located?

Situated in the business district, this luxury hotel is within 1 mi (2 km) of NYCB Theatre at Westbury, Cantiague Park, and The College at Old Westbury. The Space at Westbury and Eisenhower Park are also within 3 mi (5 km).

Viana Hotel and Spa, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1006 reviews" "
Rating 8 - Good. 225 out of 1006 reviews" "
Rating 6 - Okay. 112 out of 1006 reviews" "
Rating 4 - Poor. 64 out of 1006 reviews" "
Rating 2 - Terrible. 52 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Emily

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Water was either cold or scalding. Bathroom had NOT been swept or vacuumed in quite some time. Beds were very nice, staff was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Sandra

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of traveling we arrived at the hotel at 2pm and check in wasn't until 4pm. We planned on hanging in the lobby. The wonderful lady at the front desk greeted us and I let her know we were early and just going to hang out for a bit. She checked and was able to get us in a room right then. We were so grateful! Thanks so much we truly appreciated it!
Stayed 1 night in Mar 2024

8/10 Good

Yvette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem was the shower in the room was hard to regulate Also the shampoo and conditioner dispensers did not work
Stayed 1 night in Mar 2024

10/10 Excellent

EDWIN

Traveled with partner
Very nice and clean hotel. Only one tiny issue is that breakfast is not complimentary….. I think it’s a big pricey….. 17.00? Even if you just had a bagel and a small cereal. That’s a lot after already paying $200.00 a night. That’s all!
Stayed 2 nights in Mar 2024

10/10 Excellent

Janese

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff in the front very helpful. Room should have been clean. Jacuzzi dirty room smelled like cigarette lack of towels lint build up on the switches
Stayed 1 night in Feb 2024

8/10 Good

Janine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a king size suite with hot tub which was nice. Plenty of towels and room came stocked w shampoo conditioner even though i brought my own. Shower was huge and dual shower heads. Room was clean. The only thing I did not like is that the hotel entrance smelled like smoke but I think it was people standing in front who probably just left that were smoking. I did hear yelling in middle of the night and foot steps above my head. Bed was not comfortable. But overall a nice stay. I would recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Khyana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good