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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property
Hotel in West Memphis with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Cafe
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Terrace/patio
Experience the best of West Memphis at Holiday Inn Express and Suites West Memphis, an IHG Hotel. Start your day with a full breakfast on the scenic terrace, then stay active at the 24-hour gym or take a refreshing dip in the seasonal outdoor pool. With free WiFi, laundry facilities, self parking, meeting rooms and luggage storage available - you'll be well taken care of by our helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Sofa bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1007 E. Service, West Memphis, AR, 72301

What's nearby

  • Southland Casino Racing - 14 min walk - 0.8 miles
  • Bass Pro Shops at the Pyramid - 10 min drive - 8.8 miles
  • Beale Street - 11 min drive - 9.4 miles
  • FedExForum - 11 min drive - 9.5 miles
  • National Civil Rights Museum - 12 min drive - 9.5 miles

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪The Kitchens - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪The Grind Coffee Bar - ‬5 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪William's Bar-B-Q - ‬4 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

Hotel near Beale Street
Free full breakfast, a terrace, and laundry facilities are just a few of the amenities provided at Holiday Inn Express and Suites West Memphis by IHG. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool along with sun loungers
  • Free self parking
  • Express check-out, a 24-hour front desk, and luggage storage
  • A front-desk safe, a banquet hall, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 84 rooms feature comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham West Memphis

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 1,008 reviews
La Quinta Inn & Suites by Wyndham West Memphis

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Frequently asked questions

Does Holiday Inn Express and Suites West Memphis by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–10 PM.

Is Holiday Inn Express and Suites West Memphis by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express and Suites West Memphis by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express and Suites West Memphis by IHG?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express and Suites West Memphis by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express and Suites West Memphis by IHG located?

Situated in West Memphis, this hotel is within 2 mi (3 km) of Baptist Memorial Hospital Crittenden, Marion Sports Complex, and Southland Casino Racing. Ducks Unlimited Park and Colonial Park are also within 6 mi (10 km).

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Reviews

Holiday Inn Express and Suites West Memphis by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 469 out of 799 reviews
Rating 8 - Good. 201 out of 799 reviews
Rating 6 - Okay. 66 out of 799 reviews
Rating 4 - Poor. 35 out of 799 reviews
Rating 2 - Terrible. 28 out of 799 reviews

Reviews

10/10 Excellent

Charles

Liked: Amenities
Worth the price. Safe and clean room with a great breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming and gave us information on Memphis. The room was clean and comfortable. Breakfast was hot and tasty with a variety of items. Hotel newer and modern.
Breakfast area
Coffee station
Stayed 1 night in Sep 2025

6/10 Okay

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
It served it’s purpose, I was in room 5 hrs to sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night. Everything was clean, it was a new property and the breakfast was excellent!!
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. The room was spacious, clean, and had a nice view. Hotel was in a safe and convenient area.
Stayed 1 night in Jul 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice. Breakfast was abundant, hot, delicious. Staff very nice. Would stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Curtistine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience with my staff i felt very happy and peaceful. Will be back soon i love your hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quick easy check in. Great breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was update, comfortable, & clean. I saw a few ants in room but we never ate in the room. We went out to eat.
Stayed 2 nights in Aug 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy, nice place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff, great breakfast.
Stayed 1 night in Dec 2022

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Excellent! Clean room, friendly staff.
Stayed 1 night in Jul 2022

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay, the room was clean, the staff was so friendly and accommodating.
Stayed 1 night in Jul 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

10/10 Excellent

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The holiday inn is nice and clean
Stayed 1 night in Feb 2023

8/10 Good

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Satisfied

Great stay. Will definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Denise

The room looked newly renovated. Everything was clean and crisp.
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, the main reason for choosing this over similar hotels was on-site EV chargers.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a stop over when traveling through.
Stayed 1 night in Sep 2022

6/10 Okay

Becky A

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Facilities need some attention

We were put in the same room on our return trip as 2 weeks earlier. Sink was very cracked and cracks were stained. Toilet seat was chipped and carpet very stained by the closet. Maintenance needs should be given much attention.
Stayed 1 night in Jul 2025

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