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DoubleTree by Hilton West Kelowna

4.0 star property
Wine enthusiasts discover local flavors at this Westbank retreat, where modern amenities include an indoor pool and versatile conference facilities

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Photo gallery for DoubleTree by Hilton West Kelowna

Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers - DoubleTree by Hilton West Kelowna (West Kelowna)
Terrace/patio - DoubleTree by Hilton West Kelowna (West Kelowna)
Exterior - DoubleTree by Hilton West Kelowna (West Kelowna)
Terrace/patio - DoubleTree by Hilton West Kelowna (West Kelowna)
Restaurant - DoubleTree by Hilton West Kelowna (West Kelowna)
The DoubleTree by Hilton Kelowna offers upscale comfort in Westbank. Travelers can sample regional wines during winery tours or switch between indoor and outdoor pools for relaxation after a day of exploring.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Fitness room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Corner

8.0 out of 10
Very good
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Bedrooms

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

2 Queen Beds Room

  • Sleeps 4
  • Free WiFi

King Room

  • Sleeps 2
  • Free WiFi

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located near the beach, DoubleTree by Hilton West Kelowna is in Westbank, a neighborhood in West Kelowna. Shoppers can check out Orchard Park Mall, while everyone can enjoy the natural beauty of Okanagan Lake and Waterfront Park. Looking to enjoy an event or a game while in town? See what's happening at Prospera Place or Royal LePage Place. Spend some time exploring the area's activities, including winery tours and golfing. Visit our West Kelowna travel guide
Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • Gellatly Bay Waterfront
    Gellatly Bay Waterfront
    2 min drive - 1.3 miles
  • Westbank Centre Park
    4 min walk - 0.3 miles
  • Off the Grid Organic Winery
    11 min walk - 0.6 miles
  • Gellatly Dog Beach
    2 min drive - 1.3 miles
  • Gellatly Heritage Regional Park
    3 min drive - 2.5 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    38 min drive

Restaurants

  • Wendy's
    19 min walk
  • McDonald's
    19 min walk
  • Tim Hortons
    4 min drive
  • Turtle Jacks
    1 min walk
  • Buy The Sea
    3 min drive

About this property

DoubleTree by Hilton West Kelowna

Upscale hotel near Okanagan Lake
Consider a stay at DoubleTree by Hilton West Kelowna and take advantage of a grocery/convenience store, a firepit, and dry cleaning/laundry services. Sip on a glass of local wine at this hotel offering winery tours. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and express check-out
  • Express check-in, a front-desk safe, and concierge services
Room features
All 77 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 55-inch TVs with streaming services and premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton West Kelowna have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is DoubleTree by Hilton West Kelowna pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton West Kelowna?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton West Kelowna?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton West Kelowna located?

Located in Westbank, this hotel is 0.2 mi (0.3 km) from Westbank Centre Park and 2 mi (3.2 km) from Okanagan Lake. Off the Grid Organic Winery and Gellatly Bay Waterfront are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton West Kelowna Reviews

9.0

Wonderful

9.6

Cleanliness

8.8

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 174 out of 265 reviews
Rating 8 - Good. 55 out of 265 reviews
Rating 6 - Okay. 15 out of 265 reviews
Rating 4 - Poor. 11 out of 265 reviews
Rating 2 - Terrible. 10 out of 265 reviews

Reviews

Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great relaxing place to stay. Lots of great staff and nice place to eat. Pool is a great place in the sun
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ben and Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, service was great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Logan

Liked: Cleanliness
Clean fast check in
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Gursharanveer kaur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Great customer service and good location
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

kari

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility with excellent staff. Would stay again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful staff. Outdoor is fun.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Keena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in almost all ways except for the flat pillows. Staff was great, parking was adequate.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
The staff was excellent- room was amazing and clean
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were modern and clean. Our stay was short and sweet. Only complaint is that the building is very poorly insulated for noise. If you are a light sleeper, bring ear plugs as the noise throughout the night was very noticeable.
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Richard

Liked: Property conditions & facilities
Disliked: Staff & service
Room was clean. The pillows were terrible.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff helpful and fast checkinn
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff are amazing.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable bed. Great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brianne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice pool and great staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was really courteous, friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Danyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amazing room. Comfy bed. Big shower. Would stay again
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and very comfy and clean room with all the amenities you would need, plus it has a great bar.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Loree

Liked: Amenities
Clean room, friendly staff
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Wonderful stay.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, property, room was very clean and excellent!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been nicely updated and is beautiful. The restaurant was amazing.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It was clean, safe and parking was immediately beside the hotel. I would definitely stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
It looks like a brand new hotel, nice indoor/outdoor pool. we enjoyed staying there.
Stayed 2 nights in Sep 2025