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DoubleTree by Hilton West Kelowna

Property class: 4

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Photo gallery for DoubleTree by Hilton West Kelowna

A modern indoor swimming pool with clear glass walls, large windows offering a view of the outdoors, and contemporary lighting fixtures. - DoubleTree by Hilton West Kelowna (West Kelowna)
A modern living room with a sectional sofa, a coffee table, and a large abstract painting on the wall. - DoubleTree by Hilton West Kelowna (West Kelowna)
A hotel with a modern design, featuring multiple floors and balconies. - DoubleTree by Hilton West Kelowna (West Kelowna)
A modern dining area with long wooden tables and chairs, a bar counter with a flat-screen TV, and pendant lighting. - DoubleTree by Hilton West Kelowna (West Kelowna)
A terrace with outdoor furniture and a table set with a glass of orange juice and a bowl of chips. - DoubleTree by Hilton West Kelowna (West Kelowna)
You can look forward to a grocery/convenience store, a firepit, and dry cleaning/laundry services at DoubleTree by Hilton West Kelowna. Sip on a glass of local wine at this hotel offering winery tours. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed, Microwave

A modern hotel room with a large window, a desk, a chair, and a sofa.

Studio Suite, 1 King Bed with Sofa bed, Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed, Microwave

9.6 out of 10
Exceptional
(29 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave

A hotel room with a large bed, a headboard, a bedside table, and a lamp.

Room, 1 King Bed, Microwave

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Mobility Accessible, Microwave

A modern hotel room with a large bed, a desk, a chair, and a painting on the wall.

Room, 1 King Bed, Mobility Accessible, Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

Suite, Multiple Beds, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A hotel room with two beds, a desk, a chair, and a view of the city.

Room, 2 Queen Beds, Microwave

9.8 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Microwave, Corner

A hotel room with a bed, a nightstand, a lamp, and a chair.

Room, 1 King Bed, Microwave, Corner

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave, Corner

A hotel room with a large bed, a desk with a lamp, a wardrobe, and a window with curtains.

Room, 2 Queen Beds, Microwave, Corner

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, Multiple Beds, Kitchen

A hotel room with a large bed, a flat-screen TV mounted on the wall, a modern abstract painting, and a blue headboard with a bedside lamp.

Suite, Multiple Beds, Kitchen

  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Microwave

A modern bathroom with a glass-enclosed shower, a white bathtub, and a wooden shower bench.

Room, 2 Queen Beds, Microwave

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

2 Queen Beds Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located near the beach, DoubleTree by Hilton West Kelowna is in Westbank, a neighborhood in West Kelowna. Okanagan Lake Bridge and Father Pandosy Mission are local landmarks, and the area's natural beauty can be seen at Okanagan Lake and Trepanier Provincial Park. Rotary Centre for the Arts and H2O Adventure and Fitness Centre are also worth visiting. Spend some time exploring the area's activities, including golfing and winery tours. Visit our West Kelowna travel guide
Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • A vineyard, a lake, and a town with mountains in the background.
    Okanagan Lake
    3 min drive - 1.3 miles
  • A pebbled beach with a calm water body reflecting the sky, a person standing on a rock, and a distant mountain range.
    Gellatly Bay Waterfront
    3 min drive - 1.3 miles
  • Westbank Centre Park
    4 min walk - 0.3 miles
  • Off the Grid Organic Winery
    11 min walk - 0.6 miles
  • Gellatly Dog Beach
    3 min drive - 1.3 miles

Getting around

  • Kelowna Intl. Airport (YLW)
    38 min drive

Restaurants

  • Wendy's
    19 min walk
  • McDonald's
    19 min walk
  • McDonald's
    4 min drive
  • A&W
    16 min walk
  • Turtle Jacks
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does DoubleTree by Hilton West Kelowna have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is DoubleTree by Hilton West Kelowna pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton West Kelowna?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton West Kelowna?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton West Kelowna located?

Located in Westbank, this hotel is within 1 mi (2 km) of Westbank Centre Park, Off the Grid Organic Winery, and Gellatly Bay Waterfront. Gellatly Heritage Regional Park and Kalala Organic Estate Winery are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton West Kelowna Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 262 out of 434 reviews
Rating 8 - Good. 103 out of 434 reviews
Rating 6 - Okay. 34 out of 434 reviews
Rating 4 - Poor. 18 out of 434 reviews
Rating 2 - Terrible. 17 out of 434 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great at the desk and restaurant
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with good restaurant
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our stay was awesome! Room was clean and thanks for the welcome cookies..
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I like that there was a restaurant built right hand to the hotel. Good quality restaurant with great food.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean. Large rooms. Excellent restaurant attached.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Clean and comfortable room, great showers. Helpful staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Beautiful and clean rooms.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location. Great staff. Will stay here again on the next trip to Kelowna.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy Nice to have a restaurant attached to hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with friendly and helpful staff. Enjoyed the pool area. Very comfortable room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were celebrating our wedding anniversary in the same time as our stay and they elevated the experience. The staff were amazing.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property and amenities are great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, well appointed and clean room, comfortable bed. Staff were all very helpful and friendly. My partner and I would stay again for sure!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always helpful and friendly. Pool is great and the food is great as well
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased to find a walking trail and dog park very close by.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is quiet and clean, also spacious washroom. Staff is friendly and nice, they have a bar connected to hotel lobby, we didn’t try it but it looks cool. Overall pretty good experience staying here.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
I love the location, very close to wineries and 15 minutes to downtown. We paid for what I thought was breakfast for my stay and it ended up being just a voucher for the first morning which wasn’t communicated to me, the front staff didn’t know why it was only for one day and let me know if we were going to want to”free breakfast” for the rest of our stay it was $20 per person per day even my 2 year old daughter… I opted to just eat breakfast elsewhere since I thought that was pricey for lukewarm eggs and sausage. Other than the breakfast situation the room was clean, the elevators were quick and there’s a park nearby that my baby could play at. There was plenty parking as well
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed staying here with two dogs. It is very clean and modern. We stayed in a 2 queen bed corner room, which was nice as it had two windows. The shower was updated and very nice (rain fall but also has a detachable shower head). The beds, pillows and sheets were very comfortable. The lighting in the room was nice and it had great storage if you needed. The front desk was lovely. We got welcome cookies which was a cute touch. The restaurant/bar was very nice. The pool was half indoor and half outdoor, we enjoyed it and it was heated. The breakfast was typical complimentary breakfast but you do have to pay for breakfast, 20 per person is pretty steep for what is usually free in other hotels and I would skip this for 20 dollars per person. The property was nice and clean. Large parking lot. I would come back here.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Front desk personnel were friendly and helpful. Room was clean and spacious. A bonus are the amazing cookies they offer at check-in!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great relaxing place to stay. Lots of great staff and nice place to eat. Pool is a great place in the sun
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were beautiful, service was great
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent, pool was nice. Didn’t use the bar but it looked good. We only stopped one night on route from Banff. Too far from Kelowna to make the most of it but we took a little drive Peachtown for the beech which was nice
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great! Clean and updated the only annoying thing is we had a connecting room and could easily hear our neighbors conversation and tv
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Doubletree Hilton was excellent on many levels. To be greeted with warm delicious cookies was a lovely surprise! The indoor/outdoor pool was very clean and we enjoyed it. We had one incident where housekeeping forgot to give us new towels but not a big deal in the overall experience. Would definitely return!😊👍
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility with excellent staff. Would stay again
Stayed 2 nights in Jan 2026