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DoubleTree by Hilton West Kelowna

4.0 star property
Hotel with free parking, near Okanagan Lake

Choose dates to view prices

The DoubleTree by Hilton Kelowna offers upscale comfort in Westbank. Travelers can sample regional wines during winery tours or switch between indoor and outdoor pools for relaxation after a day of exploring.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Fitness room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Kitchen
TV
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Bedrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds Room

  • Sleeps 4

King Room

  • Sleeps 2

Fitness Room With 1 King Bed And Pull Up Bay

  • Sleeps 2

Corner King Room

  • Sleeps 2

2 Queen Beds Corner Room

  • Sleeps 4

View all photos for King Studio Suite With Sofabed

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

King Studio Suite With Sofabed

  • Sleeps 4

View all photos for 2 Queen Beds With Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Queen Beds With Bathtub

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

About the neighborhood

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6

What's nearby

  • Off the Grid Organic Winery - 9 min walk - 0.5 miles
  • Gellatly Bay Waterfront - 2 min drive - 1.3 miles
  • Gellatly Heritage Regional Park - 3 min drive - 1.7 miles
  • Two Eagles Golf Course - 3 min drive - 1.8 miles
  • Willow Beach - 4 min drive - 1.9 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Turtle Jacks - ‬1 min walk
  • ‪A&W - ‬16 min walk
  • ‪Starbucks - ‬9 min walk

About this property

DoubleTree by Hilton West Kelowna

Upscale hotel near Okanagan Lake
Consider a stay at DoubleTree by Hilton West Kelowna and take advantage of a grocery/convenience store, a firepit, and dry cleaning/laundry services. Sip on a glass of local wine at this hotel offering winery tours. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Meeting rooms, a front-desk safe, and luggage storage
Room features
All 77 rooms have comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 55-inch TVs with streaming services and premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 3.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Frequently asked questions

Does DoubleTree by Hilton West Kelowna have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is DoubleTree by Hilton West Kelowna pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 35 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton West Kelowna?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton West Kelowna?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton West Kelowna located?

Located in Westbank, this hotel is within 1 mi (2 km) of Westbank Centre Park, Off the Grid Organic Winery, and Gellatly Bay Waterfront. Gellatly Heritage Regional Park and Kalala Organic Estate Winery are also within 2 mi (3 km).

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DoubleTree by Hilton West Kelowna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 98 out of 141 reviews
Rating 8 - Good. 25 out of 141 reviews
Rating 6 - Okay. 7 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 5 out of 141 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff are amazing.
Stayed 4 nights in Oct 2025

10/10 Excellent

Brianne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice pool and great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Anousheh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, breakfast, and room.
Stayed 1 night in Oct 2025

10/10 Excellent

sappir rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

8/10 Good

Yang

Liked: Cleanliness, amenities, property conditions & facilities
pet friendly. free breakfast is wonderful
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has excellent food and staff, and the bar was well stocked
Stayed 2 nights in Oct 2025

10/10 Excellent

Habibur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Kelowna. We enjoyed our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been nicely updated and is beautiful. The restaurant was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Loree

Liked: Amenities
Clean room, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to stay

Very nice Hotel with great restaurant/pub
Stayed 1 night in Aug 2025

10/10 Excellent

Anik

Liked: Cleanliness, amenities, property conditions & facilities
Super clean rooms, high-quality bedding, sleek Nespresso machine, and a huge HD TV. The breakfast was the best I’ve had Ordered from a menu and totally worth the small extra cost. Turtle Jack’s was great for both breakfast and dinner
Stayed 4 nights in Nov 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, property, room was very clean and excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

DONNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. It was clean, safe and parking was immediately beside the hotel. I would definitely stay again.
Stayed 1 night in Sep 2025

8/10 Good

Teri-lea

Liked: Staff & service, amenities, property conditions & facilities
So convenient to when you want to go to wineries the highway is right there. Plus the staff is amazing
Stayed 4 nights in Oct 2025

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
It looks like a brand new hotel, nice indoor/outdoor pool. we enjoyed staying there.
Stayed 2 nights in Sep 2025

10/10 Excellent

Karmen

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed/bedding. Helpful friendly staff. Clean room
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic staff and room - will definitely return.
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with lovely warm and helpful staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, pool was so so amazing! Staff was fantastic from beginning to end of our stay !
Stayed 3 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay, the salt water pool is great! Turtle Jacks is amazing and connected to the lobby and a fresh cookie upon check in, would stay again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and amenities. Wonderful stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Nan Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Mehakdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean and had fun in heated pool
Stayed 1 night in Sep 2025
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