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Quality Inn & Suites West Helena

2.5 star property
Travelers start their day with a full breakfast before choosing between pool relaxation or productivity in the well-equipped business center

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Photo gallery for Quality Inn & Suites West Helena

Lobby - Quality Inn & Suites West Helena (West Helena)
Lobby - Quality Inn & Suites West Helena (West Helena)
Premium bedding, blackout drapes, iron/ironing board, bed sheets - Quality Inn & Suites West Helena (West Helena)
Business center - Quality Inn & Suites West Helena (West Helena)
Gym - Quality Inn & Suites West Helena (West Helena)
Quality Inn & Suites offers guests a full breakfast, practical amenities like laundry facilities and a gym, an outdoor pool, a business center, free WiFi in public areas, and 24-hour front desk support for both leisure and business needs.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for 1 Queen Bed, Nonsmoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

1 Queen Bed, Nonsmoking

  • Sleeps 2

View all photos for 2 Queen Beds, Nonsmoking

Exterior

2 Queen Beds, Nonsmoking

  • Sleeps 4

View all photos for 1 King Bed, Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

1 King Bed, Smoking

  • Sleeps 2

View all photos for 2 Double Beds, Nonsmoking

Exterior

2 Double Beds, Nonsmoking

  • Sleeps 4

View all photos for 1 King Bed, Nonsmoking

Exterior

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking, Accessible

Exterior

1 King Bed, Nonsmoking, Accessible

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

  • Sleeps 4

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Helena is home to Quality Inn & Suites West Helena. Mississippi River and Delta Heritage Trail State Park reflect the area's natural beauty and area attractions include Hendrix Fine Arts Center and Delta Cultural Center. Visit our West Helena travel guide
Map
1053 West Highway 49, West Helena, AR, 72390

What's nearby

  • J.R. House Athletic Complex
    1 min drive - 1.4 miles
  • Tunica Arena and Exposition Center
    40 min drive - 48.1 miles
  • Casino at Fitzgeralds Hotel
    49 min drive - 59.7 miles
  • Horseshoe Tunica Casino
    51 min drive - 62.5 miles
  • Gold Strike Casino
    51 min drive - 62.5 miles

Getting around

  • Memphis International Airport (MEM)
    93 min drive

Restaurants

  • Burger Shack
    2 min drive
  • Wendy's
    4 min drive
  • McDonald's
    9 min walk
  • Patio Mexican Restaurant
    3 min walk
  • August Moon
    3 min drive

About this property

Quality Inn & Suites West Helena

Property highlights
You can look forward to free full breakfast, laundry facilities, and a gym at Quality Inn & Suites West Helena. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • A vending machine, a front-desk safe, and newspapers in the lobby
  • A TV in the lobby and a 24-hour front desk
Room features
All 63 rooms include comforts such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Frequently asked questions

Does Quality Inn & Suites West Helena have a pool?

Yes, this property has an outdoor pool.

Is Quality Inn & Suites West Helena pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites West Helena?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites West Helena?

Check-out is at 11 AM.

Where is Quality Inn & Suites West Helena located?

Situated in West Helena, this hotel is 1.4 mi (2.2 km) from J.R. House Athletic Complex and within 6 mi (10 km) of Hendrix Fine Arts Center and Helena Regional Medical Center. Pillow Thompson House and Fort Curtis are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn & Suites West Helena Reviews

7.4

Good

7.6

Cleanliness

7.4

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 109 out of 364 reviews
Rating 8 - Good. 128 out of 364 reviews
Rating 6 - Okay. 58 out of 364 reviews
Rating 4 - Poor. 34 out of 364 reviews
Rating 2 - Terrible. 35 out of 364 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The staff was nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay - change your Breakfast title on adv

Clean Room, and the staff was pleasant. When looking for hotel it did say Full Breakfast instead of Continental Breakfast, but it wasn't a full breakfast as I call it.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Perrion

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and convenient location.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Gene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was centrally located for what all me and my family had to do while there.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very nice and professional.
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Idris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet & safe.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Calven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelled to West Helena, AR for a funeral. Manager was awesome. Allowed an early check-in and provided amazing customer service for entire stay though short staffed.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this room by default because other hotels in the Clarksdale, MS area were sold out, but we were very satisfied. The front desk staff were very nice, and happily gave us a late check out. Limited dining options (mostly fast food), but there was a little bakery a half mile down the road that was a great breakfast choice.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities

Unfortunate circumstances.

City water problems caused low water pressure and no hot water for showers. First room at checkin didn’t have a working shower. The staff was friendly and helpful.
Stayed 5 nights in Sep 2024
Verified

4/10 Poor

Leroy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and the renovation was nice, but we didn't have a remote for the tv and the phone didn't work. This was reported to the front desk after checking in, and again to housekeeping. Both said they'd get it taken care of,but nothingwas done. Luckily I didn't want to swim, because the pool still needs repairing. Not as advertised. Price wasn't bad for a weekend stay, but make sure everything works on a room (103), before handing the keys to someone.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected!

The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Angela

Liked: Cleanliness
Good for price and location
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

CHARLES

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was reduced from hot cooked…to bagels and pastries…big change from my past stays…
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities
Everything was great!!!!
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Danny

Liked: Staff & service
Disliked: Amenities
Continental breakfast was subpar
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Dominique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was in an extra building. Non-smoking room smelled like a smoker room. Breakfast very basic but ok.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check in, quiet and restful night, breakfast was fine.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's always a pleasure staying with you all
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Meyoun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I’ve stayed there before and everything was awsome but yesterday when I arrived the customer service was terrible no smiling didn’t greet me she act like she was ready to go all around rude but overall my stay was amazing as always
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Safe and nice

Had a good stay no problems or issues would stay again. Nice people.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Close to venue
Stayed 3 nights in Aug 2024
Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, room comfort
We travel a lot, and try to get the best for the price. Quality Inn in West Helena did not meet our expectations. We had to move rooms because the light in the bathroom did not work. The pool was unsightly and out of order during the summer. The gym was out of order. There was no hot food option besides a waffle machine.
Stayed 1 night in Sep 2025
Verified

8/10 Good

sylvester

Liked: Cleanliness, staff & service, room comfort

Weekend

It was nice and clean
Stayed 1 night in Jul 2022