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Quality Inn

Property class: 2

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Photo gallery for Quality Inn

A modern kitchen with white cabinets, wooden dining tables, and chairs. There are four wall-mounted appliances and a large window providing natural light. - Quality Inn (West Haven)
A hotel room with two beds, a desk with a coffee maker, a TV mounted on the wall, and a window with a view of trees. - Quality Inn (West Haven)
A two-story building with a covered entrance and a garage. - Quality Inn (West Haven)
A modern living room with a leather sofa, a glass coffee table with a plant, and a lamp. - Quality Inn (West Haven)
A modern lobby with a wooden floor, leather armchairs, a coffee table, and a potted plant. - Quality Inn (West Haven)
Quality Inn provides amenities like free breakfast and laundry facilities. Guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A modern bedroom with a bed, wardrobe, desk, and TV.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a coffee maker, a TV mounted on the wall, and a window with a view of trees.

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

West Haven is home to Quality Inn. Yale Golf Course and Bowlero Milford are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Art Plus Studio and John Slade Ely House. Looking to enjoy an event or a game while in town? See what's happening at Yale Bowl or Cullman-Heyman Tennis Center. Visit our West Haven travel guide
Map
7 Kimberly Ave, West Haven, CT, 06516

What's nearby

  • A large brick building with arched windows and domed towers, surrounded by a well-maintained lawn and a stone pathway.
    Yale University
    5 min drive - 2.0 miles
  • University of New Haven
    3 min drive - 1.4 miles
  • Shubert Theater
    6 min drive - 2.9 miles
  • Yale Bowl
    10 min drive - 3.7 miles
  • Southern Connecticut State University
    11 min drive - 5.0 miles

Getting around

  • New Haven Union Station
    7 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    17 min drive

Restaurants

  • McDonald's
    9 min walk
  • Collado Restaurant
    2 min drive
  • Jesse's Pizza Di Roma
    18 min walk
  • Dunkin'
    16 min walk
  • Zuppardi's Apizza
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

Frequently asked questions

Is Quality Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Quality Inn?

Check-out is at 11 AM.

Where is Quality Inn located?

Situated in West Haven, this hotel is 1.3 mi (2.1 km) from University of New Haven and 1.7 mi (2.7 km) from Yale University. Long Wharf Theatre and Yale School of Medicine Boyer Center for Molecular Medicine are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Quality Inn Reviews

7.0

Good

7.2

Cleanliness

6.2

Amenities

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 156 out of 460 reviews
Rating 8 - Good. 88 out of 460 reviews
Rating 6 - Okay. 86 out of 460 reviews
Rating 4 - Poor. 61 out of 460 reviews
Rating 2 - Terrible. 69 out of 460 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Simple clean motel. Very comfortable bed. Perfect for an overnight stay.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Nice breakfast. A great deal given its location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Cold ac
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Comfortable bed, basic room, some lights didn’t work.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was well situated (close to highways (I-95 and others). The road to the hotel is quite rough. The building was fully renovated (clean inside, bath room). The parking is free and safe. Breakfast is provided but very minimal (muffin; waffle; cereal with milk).
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel is outdated and in need of some repair. The bed was comfortable. We did not do breakfast so I don’t know how that was. Hotel is good for night’s stay.
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
I can say the beds were comfortable and it smelled clean. However, the bathtub was clogged and the walls were dirty. By 6 a.m., other guests were already talking and making noise in the hallways. I wouldn't return.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean enough, and the furniture and flooring were relatively new, but it still felt kind of worn out. It was functional but nothing special — though the location was convenient right off I-95 and near New Haven. The breakfast was meager even by cheap hotel standards.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room looked recently renovated and was much nicer than expected. Cleaning staff was kind and efficient. Breakfast was nonexistent at 9:30 both days I was there so make sure you go early.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff was fast with the check in. Easy to access and full bathroom renovated. To stay one night is perfect.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Location was cool and easy to get to The Westville Music Bowl. Value was spot on.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool is always amazing. The hot tub could’ve been changed out more often. They did a really good job with the breakfast amazing. I’d recommend the stock more hot cocoa, and they clean only when customers are not getting food. The rooms were really wonderful.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Budget roadside NO FRILLS hotel. Decent beds. Hot shower. A/C worked well Located in no man’s land, not much around for food Hotel was comfortable and seemed pretty safe. If you’re looking for a Hilton, this isn’t it. It is however a good bang for the buck place to crash after a long drive.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean. Had hot water, A/C and, place to sleep. No frills, breakfast was waffles and cold cereal. Was kind of loud but, seemed safe. Parking for truck and trailer was not a problem C+
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was nice and clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent service
Stayed 4 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Clean room and clean property. Parking was fine. I had one staff member at the front desk that had an attitude when I simply asked for a garbage bag, but cleaning staff was pleasant.
Stayed 2 nights in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stopped here as we were driving from MD to MA because it was one of the more affordable options along I95. Pete at the front desk was efficient and quick to get us checked in. The hotel is outdated and the ceiling had some peeling paint but the beds were clean. The breakfast had waffles, toast, cereal and juice. Parking was easy right outside. Not very nice but we needed somewhere to sleep for a few hours during the drive. Not worth $180 but that was the best option in the area.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and nicely furnished, breakfast was terrible, Wi-Fi was very strong. Plenty of parking were available. Good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, check in was a bit slow maybe have two people checking in at peak hours. 3pm - 5pm. The waffle maker is great but need more muffin and cereal varieties. Also take the butter out the fridge. Cold frozen butter doesn’t melt on toast or waffles well.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean no issues
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Absolutely adequate stay, especially for the price. Look don't confuse this with a "nice" motel. This is a cheap, rundown, doin' the best they can with what they have kind of place. That said, the room was clean, the mini-fridge was ice cold, the parking lot felt safe, and the front desk was very kind and helpful. The wifi was good enough for me to do work video calls, and the AC kept the room at a perfect temp. There were built in sockets and USB ports for charging, and the only downside was the old stink of cigarettes, which is really standard for any cheap motel i've stayed at. The location is a little weird but super convenient if you're looking to stay as close to I95 as possible. No regrets for my 2 nights there and I would stay there again in a heartbeat.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Disliked: Staff & service, amenities
The rooms were clean
Stayed 1 night in Jan 2026