See all properties

Hotel Indigo West Chester - Downtown by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Meeting facility - Hotel Indigo West Chester - Downtown by IHG (West Chester)
Creator video - submitted by The Design Tourist
Exterior - Hotel Indigo West Chester - Downtown by IHG (West Chester)
Exterior - Hotel Indigo West Chester - Downtown by IHG (West Chester)
Free WiFi, bed sheets - Hotel Indigo West Chester - Downtown by IHG (West Chester)
Located close to West Chester University of Pennsylvania, Hotel Indigo West Chester - Downtown by IHG provides a coffee shop/cafe, 2 bars, and a 24-hour gym. The on-site seafood seafood restaurant, WC Seafood Kitchen, offers breakfast, brunch, and dinner. Free in-room WiFi and a 24-hour business center are available to all guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed

Free WiFi, bed sheets

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner | Free WiFi, bed sheets

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Room amenity

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Free WiFi, bed sheets

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Accessible (Communications)

Free WiFi, bed sheets

Standard Room, Multiple Beds, Accessible (Communications)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Corner

Standard Room, 2 Queen Beds, Corner | Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

Room, Multiple Beds, Roll-in Shower (Mobility Accessible) | Free WiFi, bed sheets

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Free WiFi, bed sheets

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 2 Queen Beds, Accessible Bathtub (Mobility) | Free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room

Free WiFi, bed sheets

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room

Free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

West Chester is home to Hotel Indigo West Chester - Downtown by IHG. Marshall Square and Historic Sugartown are local landmarks, and travelers looking to shop may want to visit Exton Square Mall and Chadds Ford Village & Barn Shops. Baldwin's Book Barn and Brandywine Picnic Park are also worth visiting. Visit our West Chester travel guide
Map
39 E.Gay Street., West Chester, PA, 19380

What's nearby

  • Chester County Historical Society
    2 min walk - 0.1 miles
  • Barclay Grounds
    6 min walk - 0.4 miles
  • Marshall Square
    8 min walk - 0.5 miles
  • West Chester University of Pennsylvania
    9 min walk - 0.5 miles
  • Everhart Park
    11 min walk - 0.6 miles

Getting around

  • Exton Whitford Station
    11 min drive
  • Wilmington, DE (ILG-New Castle)
    48 min drive

Restaurants

  • Bierhaul Townhouse
    1 min walk
  • Barnaby's
    4 min walk
  • Limoncello Ristorante & Caterers
    1 min walk
  • Kildare's Irish Pub
    2 min walk
  • Turk’s Head Cafe
    3 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Upscale hotel near West Chester University of Pennsylvania
Take advantage of a coffee shop/cafe, 2 bars, and a 24-hour gym at Hotel Indigo West Chester - Downtown by IHG. The on-site seafood seafood restaurant, WC Seafood Kitchen, offers breakfast, brunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks include:
  • Express check-out, express check-in, and 2 meeting rooms
  • Smoke-free premises and an elevator
Room features
All 108 rooms offer amenities such as free WiFi.

Similar properties

Indoor pool
Holiday Inn Express Hotel & Suites West Chester by IHG
West Chester
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,001 reviews
Holiday Inn Express Hotel & Suites West Chester by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 10 miles (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Corner Cafe
  • Room 109 Speakeasy
  • WC Seafood Kitchen

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is Hotel Indigo West Chester - Downtown by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

What time is check-in at Hotel Indigo West Chester - Downtown by IHG?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Indigo West Chester - Downtown by IHG?

Check-out is at 11:00 AM.

Where is Hotel Indigo West Chester - Downtown by IHG located?

Situated in West Chester, this hotel is within a 15-minute walk of Chester County Historical Society and West Chester University of Pennsylvania. Marshall Square and Chester County Hospital are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Indigo West Chester - Downtown by IHG Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 125 out of 146 reviews
Rating 8 - Good. 12 out of 146 reviews
Rating 6 - Okay. 5 out of 146 reviews
Rating 4 - Poor. 1 out of 146 reviews
Rating 2 - Terrible. 3 out of 146 reviews

Reviews

Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is less than 2 years old and is located in a very convenient location that is with walking distance to many restaurants. The food in the restaurant was delicious and there is even a speakeasy in the basement!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, nicely appointed rooms - beautiful restaurant and conveniently located in the center of town. Staff waa very warm, friendly and so helpful!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. The location is so close to everything you can park and walk anywhere. The hotel itself if impeccably clean and stylish and the staff is so nice and friendly. The rooms are quiet and very comfortable.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tracy-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 5 star hotel. Restaurants bar on site. Wonderful staff. Updated modern rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Hotel staff were amazing. Easy check in/ out. Restaurant was fine. A little slow d3pite not being terribly busy.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean, comfortable and great front desk staff,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
Great location , restaurant and decor upscale and warm. Staff really stood out! Management is doing a great job:)
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Darlene

Great hotel! Clean, great location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
Very nice hotel in the middle of downtown West Chester. Lots of fine dining and bars.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness
Well located
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

WIlliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Westchester

Wonderful room very clean and spacious beautiful bathroom
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean! Staff was very helpful and friendly. West Chester itself is awesome. Very walkable and many dining/shopping options. We will be back!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gary

Excellent hotel. The on-site restaurant is superb.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mike

Liked: Amenities
Location was great very walkable. Staff were very helpful and pleasant.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Eric

Liked: Amenities
The staff and owner are fantastic!!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful very very clean hotel and rooms highly recommend if visiting this area center of everything too !!
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated . Friendly and professional staff.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in West Chester, clean, great service, wonderful bar and restaurant..
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place I've ever stayed!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, amenities, property conditions & facilities
Clean, new, excellent service, great restaurant
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is brand new with a great, comfortable atmosphere. Location could not be better with everything you need in walking distance. The only thing is that I would not hang out in the lobby lounge because it smells like fish from the attached seafood restaurant which is too bad.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to LOVE about this hotel! The decor is gorgeous, location perfect. The rooms are spacious and feel like home. The bedding was so nice, staff was friendly and very knowledgeable about the area and the building of the property. We will definitely be back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. Great bar and the staff was very friendly and social. I really enjoyed my stay and look forward to my next visit.
Stayed 1 night in May 2025
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was brand new and very clean!
Stayed 1 night in Feb 2025