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Lumber Jack Lodge, Ascend Hotel Collection

2.5 star property
Central hotel with free parking connected to the convention center in West Branch

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Photo gallery for Lumber Jack Lodge, Ascend Hotel Collection

Indoor pool
Free WiFi, bed sheets
Indoor pool
Exterior
Lobby

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Bar
  • Gym
  • Hot Tub
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Cable/satellite channels
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Cable/satellite channels
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Private bathroom
Hair dryer
Rainfall showerhead
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Super 8 by Wyndham West Branch

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.4 out of 10, Very Good, 1,005 reviews
Super 8 by Wyndham West Branch

About the neighborhood

Map
2980 Cook Rd, West Branch, MI, 48661

What's nearby

  • Tanger Outlets West Branch - 2 min walk - 0.1 miles
  • Irons Park - 4 min drive - 1.8 miles
  • The Dream Golf Course - 9 min drive - 8.1 miles
  • The Nightmare Golf Course - 13 min drive - 8.8 miles
  • Ogemaw Hills Pathway Trailhead - 15 min drive - 8.5 miles

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Rancheros Mexican Grill - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Dairy Queen - ‬5 min drive

About this property

Lumber Jack Lodge, Ascend Hotel Collection

Hotel connected to the convention center
Consider a stay at Lumber Jack Lodge, Ascend Hotel Collection and take advantage of an adjacent golf course, a bar, and a gym. Tee up with amenities like a golf pro shop at this hotel. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Lumber Jack, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • A gift shop, golf cart on site, and a front-desk safe
  • A billiards/pool table, laundry services, and a 24-hour front desk
Room features
All 81 rooms offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • TVs with cable channels
  • Heating and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lumber Jack

Things to do

  • 36-hole adjacent golf course
  • Billiards/pool table
  • Golf carts
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf shop

Family friendly

  • Fenced pool
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Outdoor furniture

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Quality Inn West Branch
Quality West Branch
West Branch Quality Inn
Quality Hotel West Branch
Quality Inn West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel
Lumber Jack Lodge, Ascend Hotel Collection West Branch
Lumber Jack Lodge, Ascend Hotel Collection Hotel West Branch

Frequently asked questions

Does Lumber Jack Lodge, Ascend Hotel Collection have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–11:00 PM.

Is Lumber Jack Lodge, Ascend Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lumber Jack Lodge, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at Lumber Jack Lodge, Ascend Hotel Collection?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Lumber Jack Lodge, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is Lumber Jack Lodge, Ascend Hotel Collection located?

Located in the heart of West Branch, this golf hotel is steps from Tanger Outlets West Branch and 1.8 mi (3 km) from Irons Park. The Dream Golf Course and Mud Lake are also within 9 mi (15 km).

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Lumber Jack Lodge, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 30 out of 60 reviews
Rating 8 - Good. 17 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 3 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and the bed was comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Mar 2025

8/10 Good

Phillip

Liked: Staff & service, amenities, property conditions & facilities
Property was beautiful. Udated, clean, and a friendly staff
Stayed 2 nights in May 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabin style

Nice, clean, log cabin style hotel. Easy, friendly check-in, plenty of parking. Heated pool w/pool side rooms. Family restaurant w/a full bar. Plenty of souvenir type things to buy along with plenty pictures thatctell the generational story of this hotel. No in-room coffee, but coffee & tea are available for guests in the lobby. Overall a nice overnight stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Krysten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the new refreshed look! Our room was clean and stylish. My only complaint would be the shower door was weird and the floor would get wet. Also the tv remote wouldn't work.
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff are great. The assistant manager is also very nice. The general Manager, well I am still waiting to hear back from him about the restaurant complaint as he oversees the lodge and the restaurant. The lodge itself is great, although they do advertise a fitness area in the lodge, yet I was unable to find it. The room was very clean and comfortable although there was no coffee maker in the room, they do offer it complimentary in reception and in the vending area. The lodge also has the Lumber jack restaurant with it. My review is about the lodge and the restaurant review is on Google as a 1 star, I ask you to make your own opinions!
Stayed 2 nights in Apr 2025

6/10 Okay

Mike

Liked: Cleanliness, property conditions & facilities
Property was nice. Hot tub only had 3 jets working. Disappointed no breakfast and restrusant didn’t not offer breakfast either. Price was a lot more than super 8 and felt like got more from super 8. Which is where I normally stay, just thought we check out this one.
Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities
the rooms are clean and comfortable. the staff are very friendly, from the front desk to the restaurant. My only reasons for not giving 5 stars are the lack of a breakfast and not having toiletries, hygiene products, or OTC medicines like acetaminophen or ibuprofen available for purchase. Even a spread of donuts, juice and coffee would be a nice touch in the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

6/10 Okay

Christina

Stayed 2 nights in May 2025

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lijian

Stayed 1 night in May 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a fun lodgey hotel. Would stay at again. No frills but solid rooms
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
What we did like was the pool/ game room area and the restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. We like the gift shop and the restaurant too.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

peter

Stayed 1 night in Mar 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs in Hotels.com

Hotels.com reservation system failed and although I had a confirmation number, there were no vacancies at the hotel. With the help of the staff, I was able to locate the only vacancy in the area at a hotel for $60 more per night that was a 40 minute drive, so my vacation wasn't completely ruined.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Jesse, Providence, RI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic and charming

Quality Inn has a pretty consistent brand, but this location has more rustic charm and character than other Quality Inns. The staff were always friendly, rooms were nice and clean. If you don't like stairs or have a lot of luggage, it would be wise to request a ground floor room when you make the reservation. They do not have an elevator that can handle the luggage cart. My only disappointment was that the nightly rate was higher than any other Quality Inn I've stayed at before. Usually we just stay at a campground in the area, but this trip was in November and I don't have an RV.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Robert, Hartland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old but Super Clean

Older hotel but super clean. We do an annual bowling trip to West Branch and the Quality is where we will be staying from now on. Proves it doesn't have to be new to be clean.

8/10 Good

Deb, MI

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable with north woods feel. Very nice attached restaurant and friendly staff.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

My visit

The mattresses in both beds were very worn. The towels were thin and one was stringy when I took a shower. The hallways were like a maze with turns and unlabeled doors I had to go through. With the price I paid, I was expecting more. The hotel behind this one is $35 cheaper with better mattresses and towels. ...and free breakfast.