Wookey Hole Hotel

3.0 star property
Hotel with free parking, a quick walk to Wookey Hole Caves

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Photo gallery for Wookey Hole Hotel

Game room
Property grounds
Family Room, Resort View | 1 bedroom, hypo-allergenic bedding, desk, soundproofing
Breakfast and dinner served
Reception
Wookey Hole Hotel puts guests within easy reach of Wells Cathedral's beauty and the intriguing Wookey Hole Caves. Visitors enjoy breakfast at the Bistro at Wookey Hole, relax with coffee from the cafe in the garden, and stay connected with WiFi in their rooms.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Superior Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 30 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Twin Room, Accessible

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Twin Room, 2 Twin Beds, Ensuite

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Room, Ensuite

9.0 out of 10
Wonderful
(64 reviews)

Highlights

Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Free extra futon mattress
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Family Room, Resort View

8.8 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Twin Room, Mobility Accessible (Bath Only)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ensuite

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, Tower

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
LED TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Luxury Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LED TV
Hypo-allergenic bedding
Free extra futon mattress
Separate bedroom
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Wells is home to Wookey Hole Hotel. Wells Bishop's Palace and Chalice Well are notable landmarks, and the area's natural beauty can be seen at Wookey Hole Caves and Chew Valley. Don't miss out on a visit to Royal Bath and West Showground.
Map
Wookey Hole, Wells, England, BA5 1BA

What's nearby

  • Wookey Hole Caves - 5 min walk - 0.3 miles
  • Wells Cathedral - 5 min drive - 2.0 miles
  • Wells Bishop's Palace - 5 min drive - 2.4 miles
  • Cheddar Gorge - 12 min drive - 9.5 miles
  • Glastonbury Tor - 16 min drive - 9.8 miles

Getting around

  • Yatton Station - 24 min drive
  • Bristol International Airport (BRS) - 43 min drive

Restaurants

  • ‪The Good Earth - ‬5 min drive
  • ‪Fosso Lounge - ‬5 min drive
  • ‪Market Place Cafe - ‬5 min drive
  • ‪Tuckers Fish And Chip Shop - ‬4 min drive
  • ‪Coffee #1 - ‬5 min drive

About this property

Wookey Hole Hotel

Hotel near Wookey Hole Caves
Located close to Wells Cathedral and Wells Bishop's Palace, Wookey Hole Hotel provides a coffee shop/cafe, a garden, and a bar. The on-site restaurant, Bistro at Wookey Hole, offers breakfast, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Self-serve breakfast (surcharge), a banquet hall, and luggage storage
  • A 24-hour front desk, ATM/banking services, and an elevator
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 58 rooms feature comforts such as free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 26-inch LED TVs with digital channels and DVD players
  • Electric kettles, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (55 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 5
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 5

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately GBP 13.5 for adults and GBP 8.5 for children
  • Early check-in fee: GBP 5 (subject to availability)
  • Late check-out fee: GBP 5 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Frequently asked questions

Is Wookey Hole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wookey Hole Hotel?

Self parking is free at this property.

What time is check-in at Wookey Hole Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of GBP 5 (subject to availability).

What time is check-out at Wookey Hole Hotel?

Check-out is at 11:00 AM. Late check-out is available for GBP 5 (subject to availability).

Where is Wookey Hole Hotel located?

Situated in Wells, this hotel is 0.3 mi (0.4 km) from Wookey Hole Caves and within 3 mi (5 km) of Wells Cathedral and Wells Bishop's Palace. Chalice Well and Chew Valley are also within 9 mi (15 km).

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Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 1014 reviews
Rating 8 - Good. 341 out of 1014 reviews
Rating 6 - Okay. 133 out of 1014 reviews
Rating 4 - Poor. 33 out of 1014 reviews
Rating 2 - Terrible. 24 out of 1014 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Clean room Good parking Great location
Stayed 1 night in Sep 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip, Nice to be near the attractions and local pubs.
Stayed 1 night in Jul 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Wookey hotel. Very convenient for the caves and a good clean hotel with comfy beds and hot showers.
Stayed 1 night in Apr 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints, the room was lovely, clean comfortable and quiet. The food was delicious and staff lovely and friendly. Will definitely be back.
Stayed 1 night in Sep 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the character of the hotel , the cleanliness. Staff very helpful and polite. Very family friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet access, food options, the staff were friendly and the service was overall good.
Stayed 3 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
I needed somewhere to sleep near Wookey hole Cave, this was it.
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Property conditions & facilities
We visit regularly, our family live in the area. The room was nicely decorated,plenty of towels and room was clean, beds very comfortable. Staff are always very friendly and helpful .
Stayed 2 nights in Aug 2025

8/10 Good

JANET

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel located close to Wells. Set in nice woody location Room nice, restaurant food was very good and staff very helpful and good service.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The friendliest and most helpful staff ever, really enjoyed our stay here would highly recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surroundings, very friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel for families. Room was clean and comfortable and the staff were great, friendly and helpful. It's proximity to the caves is great and it's a half hour walk away from Wells. The food in the restaurant was good too.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Great place to stay very competitive with price and not far from Cheddar Gorge
Stayed 2 nights in Jun 2025

10/10 Excellent

clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely , spacious and airy , we had room 58 , 1 double balcony window and a large double window which overlooked a country path . Staff were great ,willing and helpful , Even charged my phone overnight because i forgot charger , only downside was pillows were too hard for my liking and threw them on the floor but alround thumbs up
Stayed 1 night in Sep 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly helpful staff, comfy beds, large clean tidy rooms and a excellent breakfast in the morning.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Had a fantastic time beautiful views staff friendly hotel very clean and spacious rooms would definitely recommend
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Amenities
Ideal location for visiting the surrounding areas, friendly staff and nice food
Stayed 3 nights in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made check in really easy and couldn't be more helpful generally. The hotel had a lovely cosy vibe and our triple room was spacious. There were quite limited and expensive options in the hotel and surrounding area for dining but the breakfast was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

An excellent stay and lovely room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent as always.

Great location for stop over ,have stayed here many times ,lovely friendly service ,clean ,comfortable rooms ,quirky decor ,good food will definitely return again.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful staff, they got us fans on an extremely hot day, the check-in staff were 1st class, the bar staff were excellent, I thoroughly recommend this hotel.
Stayed 1 night in Jun 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the caves
Stayed 1 night in Jul 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very peaceful environment to stay, wonderful accommodation and great food. Amazing attraction set up on the doorstep for all to enjoy and spend a day.
Stayed 1 night in May 2025