Ratings based on 992 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 10, 2024 on Expedia
Great location easy access and safe parking
Comment from Hotel Management
Mar 24, 2024 by Sophie - Administration , Hotel Management
Thank you for taking the time to leave your review. We are glad to hear you enjoyed our central location, and we hope to welcome you back again soon.
by A verified traveler
Posted Mar 2, 2024 on Expedia
Great central location, easy walk for meals and tourist attractions.
Comment from Hotel Management
Mar 4, 2024 by Sophie - Administration, Hotel Management
Thank you for taking the time to leave your positive review. We hope to welcome you back to the hotel again in the future!
by A verified traveler from Vernon
Posted Feb 24, 2024 on Expedia
Comfortable clean room. Good breakfast options. Very convenient to transport, harbour, shopping & restaurants.
Comment from Hotel Management
Mar 4, 2024 by Sophie - Administration, Hotel Management
Thank you very much for taking the time to leave your positive review. It is great to hear you enjoyed your stay with us, and we hope to welcome you back soon!
by A verified traveler
Posted Feb 16, 2024 on Expedia
Comment from Hotel Management
Mar 24, 2024 by Sophie - Administration , Hotel Management
Thank you for taking time to leave your review - we hope to welcome you back again in the future!
by A verified traveler
Posted Jan 31, 2024 on Expedia
Comment from Hotel Management
Mar 24, 2024 by Sophie - Administration , Hotel Management
Thank you for your review!
by A verified traveler
Posted Jan 28, 2024 on Expedia
Friendly check in but that's where the positves stop. The room was dated, dirty (black hairs on the floor), dusty, noisy, had no air con and was ridiculously overpriced ($350). Won't be back.
Comment from Hotel Management
Jan 28, 2024 by Hotel Reservations, Hotel Management
Thank you for your feedback. Unfortunately, we do not have air conditioning, we do offer fans in every room and try our best to ensure our guests are as comfortable as they can be. I am sorry that not everything was up to our usual high standard when you stayed with us. I have passed your comments onto our team.
by A verified traveler
Posted Jan 11, 2024 on Expedia
it was convenient, close to town, close to te papa, and close to ferry terminal
Comment from Hotel Management
Jan 11, 2024 by Front office team, Hotel Management
Thanks for taking the time to provide your feedback
by A verified traveler
Posted Jan 10, 2024 on Expedia
Comment from Hotel Management
Jan 11, 2024 by Front office Team, Hotel Management
Thanks for your 5 star feedback
by A verified traveler
Posted Jan 9, 2024 on Expedia
Great location for walking, shopping and water front. Our room was ready super early which was great.
Comment from Hotel Management
Jan 9, 2024 by Front office Team, Hotel Management
Thank You for your feedback
by A verified traveler
Posted Jan 1, 2024 on Expedia
Disappointed with this accomodation. For the price I paid I expected more. Room was very dated, no air con, terrible old spring mattress that sagged in the middle, old bathroom/shower, buffet breakfast was average at best - no bread was served and the hot food was luke warm. Wouldn’t recommend this if you’re expecting modern facilities.
Comment from Hotel Management
Jan 9, 2024 by Front office Team , Hotel Management
Sorry to hear you did not enjoy your stay.