See all properties

West Plaza Hotel

4.0 star property
Eco-certified hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for West Plaza Hotel

Relax in our spacious lobby, featuring comfortable seating and natural light pouring in through large windows.
Conference room with a long table, black office chairs, and a flat-screen TV.
Welcome to the West Plaza Hotel, a stylish hotel with a modern aesthetic.
Enjoy a sumptuous spread of meats and sides in our commercial kitchen.
Relax in a cozy retreat with a neatly made bed, a bedside table, and a bathroom with a sink and glass shelf.

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(21 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Heating
Connecting rooms available
HDTV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(58 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Desk, laptop workspace, blackout drapes, iron/ironing board

James Cook Hotel Grand Chancellor

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,531 reviews
James Cook Hotel Grand Chancellor

About the neighborhood

Map
110 Wakefield Street, Wellington, 6011

What's nearby

  • Michael Fowler Centre - 1 min walk - 0.0 miles
  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Cuba Street Mall - 3 min walk - 0.2 miles
  • Te Papa - 5 min walk - 0.3 miles
  • St James Theatre - 5 min walk - 0.3 miles

Getting around

  • Wellington Station - 18 min walk
  • Wellington Intl. Airport (WLG) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Abrakebabra - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪The Hudson - ‬3 min walk
  • ‪The Oaks Satay Noodle House - ‬3 min walk

About this property

West Plaza Hotel

Upscale eco-certified hotel near Michael Fowler Centre
Located close to Wellington Town Hall and Civic Square, West Plaza Hotel provides dry cleaning/laundry services, a bar, and conference space. The on-site restaurant, City Dining and Bar, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and an elevator
  • A banquet hall, a porter/bellhop, and 4 meeting rooms
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 102 rooms feature comforts such as late night room service and free WiFi. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Heating and portable fans
  • Bathrooms with showers and free toiletries
  • 43-inch HDTVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (NZD 25 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

Frequently asked questions

Is West Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at West Plaza Hotel?

Self parking is available for NZD 25 per night. Limited spots are available.

What time is check-in at West Plaza Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at West Plaza Hotel?

Check-out is at 10 AM.

Where is West Plaza Hotel located?

Located in Te Aro, this eco-certified hotel is steps from Wellington Town Hall, Wellington i-SITE Visitor Centre, and Michael Fowler Centre. Civic Square and City Gallery Wellington are just steps away. Wellington Station is 18 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

West Plaza Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 350 out of 1005 reviews
Rating 8 - Good. 472 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet and warm for a winter shopping spree.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2025

6/10 Okay

Brogan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little old and cold but overall an easy place to stay and it was in a very convenient location for shopping, dining and being right in the centre. The staff were also super helpful.
Stayed 1 night in Jun 2025

6/10 Okay

Barry

Liked: Staff & service
Very convenient
Stayed 1 night in Jun 2025

10/10 Excellent

Chris and Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay. All staff were responsive to any questions and very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central with everything we wanted a short walk away. Nice in house brekkie to.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in for connections with transport options, walking to cafes, restaurants, tourist options, shops. Staff were helpful, facilities clean and well maintained. Would recommend to others and would stay again.
Stayed 3 nights in Apr 2025

6/10 Okay

Riyan

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Jul 2025

6/10 Okay

Barry & Donna

Liked: Cleanliness, staff & service, amenities
Locked back door doesn’t make you feel welcome on arrival. Beds very budget. No milk in room and none offered on check in.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Liked: Staff & service
Excellent location, friendly staff, good value for money.
Stayed 1 night in Feb 2025

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity to the waterfront. At times it was a bit noisy but to be expected in the CBD
Stayed 1 night in May 2025

8/10 Good

Nathalie

Liked: Cleanliness, staff & service
Great location and check in/out. Room is basic but does the job.
Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, easy access to Cuba St, Lampton Quay and Courtney Place.
Stayed 2 nights in Mar 2025

8/10 Good

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter weekend stay

Very happy 3 night stay over Easter. Staff friendly and helpful, as usual. Comfortable, quiet room and all amenities in good condition. Recommended.
Stayed 3 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel is very tired
Stayed 1 night in Apr 2025

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wynita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a good price!
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location with easy access to the waterfront. The room was beautifully clean and the staff were very friendly and helpful. We will definitely stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location. Handy to many places.
Stayed 2 nights in Mar 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Connor is a Star :-)

Friendly, helpful staff, especially Connor in the Restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and a quiet hotel in the middle of the city. The rooms are a bit dated but excellent value for money
Stayed 2 nights in Feb 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to the Micheal Fowler centre and shopping
Stayed 1 night in Jan 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very considerate
Stayed 1 night in Mar 2025

2/10 Terrible

Gavin

Disliked: Staff & service, property conditions & facilities
Terrible condition and well below average in all respects we only stayed because it was available as the James Cook Grand Chancellor was booked out. The manager should stay a night there to see what you receive for less money and in a much better location. This was one of my worst hotel experiences.
Stayed 1 night in May 2025

6/10 Okay

francis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location of the hotel is perfect - the room ambience and service is all bad
Stayed 1 night in Mar 2025