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West Plaza Hotel

4.0 star property
This eco-certified Wellington hotel keeps its front desk open 24 hours, making guests feel immediately at home with attentive service whenever needed

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Photo gallery for West Plaza Hotel

Bed and Breakfast | Desk, blackout drapes, iron/ironing board, free WiFi - West Plaza Hotel (Wellington)
A hotel sign with the name "WEST PLAZA HOTEL" in large, bold letters. - West Plaza Hotel (Wellington)
Suite | Desk, blackout drapes, iron/ironing board, free WiFi - West Plaza Hotel (Wellington)
A spacious lobby with leather sofas, large windows with sheer curtains, and a mezzanine level with a staircase. - West Plaza Hotel (Wellington)
A hotel lobby with leather sofas, a checkered ottoman, and a bar area with beer taps. - West Plaza Hotel (Wellington)
West Plaza Hotel in central Wellington offers a comfortable base with practical amenities. Features include conference facilities, dry cleaning services, City Dining and Bar, and WiFi. The staff consistently earns praise for their helpfulness from previous visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(82 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(28 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

In the entertainment district, West Plaza Hotel is in Te Aro, a neighborhood in Wellington with good shopping. Wellington Town Hall and Michael Fowler Centre are cultural highlights, and some of the area's notable landmarks include City-to-Sea Bridge and Civic Square. Ready for a night out? Consider The Opera House. Visit our Wellington travel guide
Map
110 Wakefield Street, Wellington, 6011

What's nearby

  • A red Wellington Cable Car traveling over a bridge with a cityscape in the background.
    Wellington Central Business District
    1 min walk - 0.0 miles
  • A modern building with a curved glass facade, surrounded by trees and a body of water.
    Michael Fowler Centre
    1 min walk - 0.1 miles
  • A sign with the word "CUBA" in large red letters.
    Cuba Street Mall
    3 min walk - 0.2 miles
  • A modern building with a large illuminated sign and a prominent lion statue.
    Te Papa
    5 min walk - 0.3 miles
  • St James Theatre
    5 min walk - 0.3 miles

Getting around

  • Wellington Station
    18 min walk
  • Wellington Intl. Airport (WLG)
    13 min drive

Restaurants

  • Neo Cafe & Eatery
    4 min walk
  • St Johns Bar
    3 min walk
  • Abrakebabra
    3 min walk
  • McDonald's
    3 min walk
  • Little Beer Quarter
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (NZD 25 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is West Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 25 per night. Limited spots are available.

What time is check-in at West Plaza Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at West Plaza Hotel?

Check-out is at 10 AM.

Where is West Plaza Hotel located?

Located in Te Aro, this hotel is steps from Wellington Town Hall, Wellington i-SITE Visitor Centre, and Michael Fowler Centre. Civic Square and City Gallery Wellington are just steps away. Wellington Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

West Plaza Hotel Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 381 out of 1001 reviews
Rating 8 - Good. 435 out of 1001 reviews
Rating 6 - Okay. 128 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, on-site parking, good size room
Stayed 2 nights in May 2026
Verified

8/10 Good

Deborah Patricia

Liked: Cleanliness, staff & service, amenities
Room was clean but dated , staff and location were brilliant
Stayed 1 night in May 2026
Verified

8/10 Good

Bilynda

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful breakfast selection. Staff all pleasant and accommodating
Stayed 1 night in May 2026
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything. Pleasant staff.
Stayed 2 nights in May 2026
Verified

2/10 Terrible

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good and the room was spacious and clean.
Stayed 2 nights in May 2026
Verified

6/10 Okay

Miles

Liked: Staff & service
Disliked: Cleanliness
The staff were excellent, very helpful and friendly. The food was good. the bathroom cleanliness let the stay down.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Preeyapat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quick and easy when checking in. Inside CBD most restaurants are walkable.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean comfortable room, excellent central location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Moana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable bed. Quiet.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and comfortable room. Prompt and friendly service.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Bryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room and a little cool. Quite good value though
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tricia and Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk to the Harbour waterfront. Staff were very polite, check in went smoothly.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and pleasant , the bed was extremely comfortable, and the staff were helpful and friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, above and beyond
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Nice easy stay with lovely staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Dean Seong Loong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown area. Easy access to attractions and local restaurants. Just a lack of parking on site for large vehicle.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Ina

Liked: Staff & service
The hotel was just average. The people working at the hotel were very kind and accommodating. However, I wouldn't stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mellissa

Liked: Cleanliness, amenities, property conditions & facilities
Staff are excellent
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Maria Adela

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Comfortable room. Nice food from the 24/7 bar and good breakfast options
Stayed 1 night in Jan 2026
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very helpful, food from the dining room was great
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service
Great location for dining, shopping and transport links
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Vicky

Good service clean room great location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Matthew

Basic, but perfectly serviceable, good value, friendly and helpful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marie Marthe Lise

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was welcoming even the cleaning staff was the most helpful and polite. JP at the front desk was so kind and helpful.
Stayed 2 nights in Dec 2025