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West Plaza Hotel

4.0 star property
This eco-certified Wellington hotel keeps its front desk open 24 hours, making guests feel immediately at home with attentive service whenever needed

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Photo gallery for West Plaza Hotel

Bed and Breakfast | Desk, blackout drapes, iron/ironing board, free WiFi - West Plaza Hotel (Wellington)
Lobby lounge - West Plaza Hotel (Wellington)
Property entrance - West Plaza Hotel (Wellington)
Lobby sitting area - West Plaza Hotel (Wellington)
Suite | Desk, blackout drapes, iron/ironing board, free WiFi - West Plaza Hotel (Wellington)
West Plaza Hotel in central Wellington offers a comfortable base with practical amenities. Features include conference facilities, dry cleaning services, City Dining and Bar, and WiFi. The staff consistently earns praise for their helpfulness from previous visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | Desk, blackout drapes, iron/ironing board, free WiFi

Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate dining area
Heating
Connecting rooms available
HDTV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(77 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

8.6 out of 10
Excellent
(24 reviews)

Highlights

Heating
Connecting rooms available
HDTV
Portable fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

In the entertainment district, West Plaza Hotel is in Te Aro, a neighborhood in Wellington with good shopping. Wellington Town Hall and Michael Fowler Centre are cultural highlights, and some of the area's notable landmarks include City-to-Sea Bridge and Civic Square. Ready for a night out? Consider The Opera House. Visit our Wellington travel guide
Map
110 Wakefield Street, Wellington, 6011

What's nearby

  • Nice city, worth a visit for a day or three
    Wellington Central Business District
    1 min walk - 0.0 miles
  • Michael Fowler Centre showing a city, night scenes and a bay or harbor
    Michael Fowler Centre
    1 min walk - 0.0 miles
  • Cuba Street Mall featuring signage
    Cuba Street Mall
    3 min walk - 0.2 miles
  • Te Papa
    Te Papa
    5 min walk - 0.3 miles
  • St James Theatre
    5 min walk - 0.3 miles

Getting around

  • Wellington Station
    18 min walk
  • Wellington Intl. Airport (WLG)
    13 min drive

Restaurants

  • Neo Cafe & Eatery
    4 min walk
  • Fork and Brewer
    2 min walk
  • Abrakebabra
    3 min walk
  • St Johns Bar
    3 min walk
  • Little Beer Quarter
    4 min walk

About this property

West Plaza Hotel

Upscale hotel near Michael Fowler Centre
Located close to Wellington Town Hall and Civic Square, West Plaza Hotel provides dry cleaning/laundry services, a bar, and conference space. The on-site restaurant, City Dining and Bar, offers breakfast and dinner. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A porter/bellhop, a TV in the lobby, and an elevator
  • A 24-hour front desk, smoke-free premises, and luggage storage
  • Guest reviews speak highly of the helpful staff and location
Room features
All 102 rooms feature comforts such as late night room service and free WiFi. Guest reviews speak well of the clean rooms at the property.
Other amenities include:
  • Heating and portable fans
  • Bathrooms with showers and free toiletries
  • 43-inch HDTVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (NZD 25 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately NZD 32 per person
  • Self parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

Frequently asked questions

Is West Plaza Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 25 per night. Limited spots are available.

What time is check-in at West Plaza Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at West Plaza Hotel?

Check-out is at 10 AM.

Where is West Plaza Hotel located?

Located in Te Aro, this hotel is steps from Wellington Town Hall, Wellington i-SITE Visitor Centre, and Michael Fowler Centre. Civic Square and City Gallery Wellington are just steps away. Wellington Station is 18 minutes by foot.

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Reviews

West Plaza Hotel Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 364 out of 1000 reviews
Rating 8 - Good. 450 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

Reviews

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent staff, clean facilities, only annoyance was the shower water gathering around the toilet.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marie Marthe Lise

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was welcoming even the cleaning staff was the most helpful and polite. JP at the front desk was so kind and helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean. The staff were helpful. We had breakfast after 9 am so had to wait for the food to be topped up but it tasted good and there was a wide range to choose from. The location is excellent and within walking distance for many attractions. Parking is available on site. We have sayed there seversl times
Stayed 1 night in Jan 2026

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities
Easy check-in, clean room, good amenities, super comfy bed. Value for money.
Stayed 1 night in Dec 2025

8/10 Good

Matthew

Basic, but perfectly serviceable, good value, friendly and helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Larsen

Staff were courteous
Stayed 2 nights in Dec 2025

4/10 Poor

Catharina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Parking convenient. Staff friendly. Thats the only positive feedback I can give.
Stayed 1 night in Dec 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Staff were lovely. Food was good
Stayed 1 night in Nov 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very helpful, food from the dining room was great
Stayed 1 night in Sep 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service
Great location for dining, shopping and transport links
Stayed 2 nights in Sep 2025

8/10 Good

Vicky

Good service clean room great location
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean spacious room, amazing shower and super comfy bed.
Stayed 4 nights in Oct 2025

4/10 Poor

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty room. Extreme small space. No air conditioner, no ventilation, not even in the bathroom. The corridors smelt bad. The staff was good, especially Isla, kind, polite, gentle and prompt service.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful courteous staff
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholle

Liked: Cleanliness, staff & service, amenities
Great location and really helpful staff. Room had everything we needed and was clean and tidy
Stayed 1 night in Sep 2025

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy clean rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and all staff were pleasent
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great atmosphere and lovely staff
Stayed 1 night in Jun 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet and warm for a winter shopping spree.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the TSB arena! Easy check-in & out. Polite helpful staff! The area around hotel is a bit of a construction site.
Stayed 1 night in Sep 2025

10/10 Excellent

ELAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff werebfriendly and helpful
Stayed 2 nights in Jul 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Amenities
Functional hotel in a great location for visiting the theatre, cable car etc. However the rooms feel unloved and in need of refurbishing, no air conditioning and the shower overspills water. There is also limited parking for SUVs and we had to park in the adjacent Wilson’s multi-storey car park. Friendly staff but overall it doesn’t feel like a 4 star hotel.
Stayed 2 nights in Nov 2025

8/10 Good

Michael

Liked: Staff & service
Excellent location, friendly staff, good value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris and Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay. All staff were responsive to any questions and very friendly.
Stayed 2 nights in May 2025

10/10 Excellent

kath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location and easy walking distance from downtown Wellington. Easy access to available parking. Clean room and bathroom although looking a little tired. Would stay again.
Stayed 1 night in Jul 2025