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U Residence Hotel, Signature Collection by BW

4.0 star property
This upscale retreat balances convenience and comfort perfectly, making it ideal for business travelers and families who need a well-appointed base in Wellington

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Photo gallery for U Residence Hotel, Signature Collection by BW

King Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing - U Residence Hotel, Signature Collection by BW (Wellington)
Studio, 1 Queen Bed, Harbor View | Balcony view - U Residence Hotel, Signature Collection by BW (Wellington)
Property entrance - U Residence Hotel, Signature Collection by BW (Wellington)
Apartment, 2 Bedrooms, Private Bathroom | Living area | 50-inch LCD TV with premium channels, TV, Netflix - U Residence Hotel, Signature Collection by BW (Wellington)
Deluxe Apartment, 1 Bedroom | Living area | 50-inch LCD TV with premium channels, TV, Netflix - U Residence Hotel, Signature Collection by BW (Wellington)
Located near Te Papa and Wellington's CBD, U Residence Hotel offers practical amenities like laundry facilities, a terrace, and WiFi. Guests appreciate the luggage storage and express check-in/out services for easy arrivals and departures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Harbor View

Studio, 1 Queen Bed, Harbor View | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed, Harbor View

8.6 out of 10
Excellent
(8 reviews)
  • Harbor view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 50-inch LCD TV with premium channels, TV, Netflix

Deluxe Apartment, 1 Bedroom

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing

Family Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Studio + 1 Single

King Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

King Studio + 1 Single

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

Apartment, 2 Bedrooms, Private Bathroom | Down comforters, desk, blackout drapes, soundproofing

Apartment, 2 Bedrooms, Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Queen Studio + 1 Single

Queen Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

Queen Studio + 1 Single

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Te Aro, a neighborhood in Wellington, U Residence Hotel, Signature Collection by BW is in the entertainment district and near the beach. Te Aro Pa and BATS Theatre are local landmarks, and some of the area's attractions include Museum of Wellington City and Sea and Sisters of Compassion - Suzanne Aubert Compassion Centre. Traveling with kids? Consider Sir Edmund Hillary Alpine Centre and Wellington Cenotaph. Visit our Wellington travel guide
Map
181 Wakefield Street, Wellington, 6011

What's nearby

  • Wellington Central Business District
    Wellington Central Business District
    1 min walk - 0.0 miles
  • Te Papa
    Te Papa
    2 min walk - 0.1 miles
  • Michael Fowler Centre
    Michael Fowler Centre
    3 min walk - 0.2 miles
  • Cuba Street Mall
    Cuba Street Mall
    5 min walk - 0.3 miles
  • Tākina Wellington Convention and Exhibition Centre
    1 min walk - 0.1 miles

Getting around

  • Wellington Station
    17 min walk
  • Wellington Intl. Airport (WLG)
    15 min drive

Restaurants

  • Zephyr Cafe
    1 min walk
  • Chouchou
    2 min walk
  • Burgerfuel Courtenay Place
    6 min walk
  • St Johns Bar
    3 min walk
  • Panhead Tory
    3 min walk

About this property

U Residence Hotel, Signature Collection by BW

Upscale family-friendly hotel near Interislander Ferry Terminal
U Residence Hotel, Signature Collection by BW provides amenities like a terrace and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), smoke-free premises, and an elevator
  • Luggage storage
Room features
All guestrooms at U Residence Hotel, Signature Collection by BW have perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Showers, free toiletries, and hair dryers
  • 50-inch LCD TVs with Netflix and premium channels
  • Kitchens, refrigerators, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 1 floor
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of NZD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is U Residence Hotel, Signature Collection by BW pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of NZD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at U Residence Hotel, Signature Collection by BW?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at U Residence Hotel, Signature Collection by BW?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is U Residence Hotel, Signature Collection by BW located?

This family-friendly Wellington hotel is located near the airport, steps from Wellington Central Business District, Circa Theatre, and Te Papa. Michael Fowler Centre and St James Theatre are also within 5 minutes. Wellington Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

U Residence Hotel, Signature Collection by BW Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 265 out of 430 reviews
Rating 8 - Good. 121 out of 430 reviews
Rating 6 - Okay. 25 out of 430 reviews
Rating 4 - Poor. 6 out of 430 reviews
Rating 2 - Terrible. 13 out of 430 reviews

Reviews

Verified

8/10 Good

Rada

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance from a lot of good food, touristy and shopping locations
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Glenn

Liked: Staff & service
Great location but no reception desk. They got my email wrong so we had no idea how to check in or where to park. Parking was expensive. Construction going on so foyer and lift a bit dirty. Loose tap and leaky shower hose. Bed was ok but sofas weren't. Had no milk so bought our own.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodations met our needs during our stay. Amenities were perfect for anyone staying longer than one day.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Great place, staff very friendly and accommodating. Very clean.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Eric

Disliked: Staff & service, amenities
No staff present. Washer/dryer malfunctioned
Stayed 3 nights in Feb 2026
Verified

8/10 Good

sacha

Liked: Cleanliness, staff & service, room comfort
Clean. Furniture worn but ok. Friendly staff.
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean facilities in an excellent location.
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, no issues, pleasant stay.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great to have our dog come along too
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming! Room was clean, and it was close to many areas of interest.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation. Big spacious rooms and the manager was very accommodating.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a great stay! Really great Communication from day 1. Clear instructions for parking and accessing keys. The room itself was exactly what we needed, it was clean, tidy and modern and nice! Beds were great. We have everything we needed and really enjoyed our stay there. Would highly recommend. Thanks so much for having us :)
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the U to visit Te Papa, and it was the perfect location. Room had everything we needed! Was a bit tired, but clean and convenient. Would definitely stay again.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay - it was cool having our little dog stay with us.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient and great that they took pets. Special touches like having a dog bed, bowl and dog treats! Room was clean and spacious and comfortable. Check-in and out was super easy and I got a call before check in to make sure I had everything we needed. Highly recommend.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay. Staff was very welcoming and hotel room was like brand new. Everything so clean and modern.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, we'd arrived in Wgtn early so were able to drop our bags off which was appreciated. Early check in confirmed by phone call so we could relax before the All Blacks game. Nice clean room, quiet and comfy bed. Thanks 😊
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Munevver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Location was good and walking distance to a lot of restaurants. Check in after hours was very easy with excellent instructions. Balcony was also perfect for us.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location very close to TePapa
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Good sized room. Comfy bed and good shower. Nothing more needed!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size apartment. Perfect for our family trip to Wellington
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These apartments are in an excellent location, just around the corner from Te Papa and across the road from the waterfront. Lots of nice eateries within a short walk too. The apartment was well equipped with everything we needed for our stay. The balcony had views of the waterfront and was a lovely spot. We would definitely stay here again if coming back to Wellington.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full kitchen and laundry in unit. Cute little balcony.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Maree

Liked: Cleanliness, staff & service, property conditions & facilities
Handy central city - tidy and generous room with nice layout
Stayed 1 night in Nov 2023