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U Residence Hotel, Signature Collection by BW

4.0 star property
This upscale retreat balances convenience and comfort perfectly, making it ideal for business travelers and families who need a well-appointed base in Wellington

Choose dates to view prices

Located near Te Papa and Wellington's CBD, U Residence Hotel offers practical amenities like laundry facilities, a terrace, and WiFi. Guests appreciate the luggage storage and express check-in/out services for easy arrivals and departures.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Harbor View

Studio, 1 Queen Bed, Harbor View | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 Queen Bed, Harbor View

8.8 out of 10
Excellent
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 36 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Down comforters, desk, blackout drapes, soundproofing

Studio, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Living area | 50-inch LCD TV with premium channels, TV, Netflix

Deluxe Apartment, 1 Bedroom

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite, Multiple Beds

Family Studio Suite, Multiple Beds | Down comforters, desk, blackout drapes, soundproofing

Family Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for King Studio + 1 Single

King Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

King Studio + 1 Single

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Private Bathroom

Apartment, 2 Bedrooms, Private Bathroom | Down comforters, desk, blackout drapes, soundproofing

Apartment, 2 Bedrooms, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Queen Studio + 1 Single

Queen Studio + 1 Single | Down comforters, desk, blackout drapes, soundproofing

Queen Studio + 1 Single

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Kitchen
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
181 Wakefield Street, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Tākina Wellington Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • Cuba Street Mall - 3 min walk - 0.2 miles
  • Courtenay Place - 3 min walk - 0.2 miles
  • Te Papa - 3 min walk - 0.2 miles

Getting around

  • Wellington Station - 18 min walk
  • Wellington Intl. Airport (WLG) - 14 min drive

Restaurants

  • ‪Zephyr Cafe - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Panhead Tory - ‬2 min walk
  • ‪Te Papa Cafe - ‬4 min walk

About this property

U Residence Hotel, Signature Collection by BW

Upscale family-friendly hotel near Te Papa
U Residence Hotel, Signature Collection by BW provides amenities like a terrace and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Babysitting (surcharge), luggage storage, and smoke-free premises
  • An elevator
Room features
All guestrooms at U Residence Hotel, Signature Collection by BW have perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Showers, free toiletries, and hair dryers
  • 50-inch LCD TVs with Netflix and premium channels
  • Kitchens, refrigerators, and dishwashers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 35 per night); reservations required
  • Street parking available
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Family friendly

  • Babysitting (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 1 floor
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets allowed for an extra charge of NZD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Nearby parking fee: NZD 35 per night
  • Pet fee: NZD 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Home City Apartment Wellington
At Home Hotel Wellington
At Home Wellington Hotel Wellington
Wellington At Home Hotel
U Residence Hotel Wellington
U Residence Wellington
Apartment U Residence Hotel Wellington
Wellington U Residence Hotel Apartment
Apartment U Residence Hotel
U Residence Hotel (formerly At Home Wellington)
At Home Wellington City
U Residence
U Residence Hotel Hotel
U Residence Hotel Wellington
U Residence Hotel Hotel Wellington

Frequently asked questions

Is U Residence Hotel, Signature Collection by BW pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of NZD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at U Residence Hotel, Signature Collection by BW?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at U Residence Hotel, Signature Collection by BW?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is U Residence Hotel, Signature Collection by BW located?

This family-friendly Wellington hotel is located near the airport, just steps from Wellington Central Business District and Te Papa. Te Aro Pa and Circa Theatre are just steps away. Wellington Station is 18 minutes by foot.

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Reviews

U Residence Hotel, Signature Collection by BW Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.0

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 260 out of 416 reviews
Rating 8 - Good. 118 out of 416 reviews
Rating 6 - Okay. 23 out of 416 reviews
Rating 4 - Poor. 4 out of 416 reviews
Rating 2 - Terrible. 11 out of 416 reviews

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A terrific value- a very spacious, clean room with kitchen, close to everything, complete with patio (love the fresh air)! Would recommend!
View from the patio
Stayed 2 nights in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and well priced
Stayed 3 nights in Sep 2025

8/10 Good

Ana

close to Takina events centre
Stayed 3 nights in Sep 2025

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have directions for the washer. Also, office hours are only until 5, so make sure you are there. Our room did not lock, so they had to give us a different room. I’m happy staff was still there.
Stayed 2 nights in Nov 2025

8/10 Good

sacha

Liked: Cleanliness, staff & service, room comfort
Clean. Furniture worn but ok. Friendly staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It’s is everything I need. Great access to the conference centre
Stayed 3 nights in Aug 2025

2/10 Terrible

Sagar

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was very rude and shown aggressive behaviour with our family. The bathroom was not clean and upon requesting to check the guy started arguing and shown aggressive behaviour with my family. The manger came and cheked the bathroom was smelling, which she cleaned herself and sprayed fragrance. Overall on requesting a towel to the guy he shouted rudely in the lobby, " what? Why? There is already a towel I can see in the chair." We were three of us in the room and I saw only two towels in bathroom and didn't noticed third one was opposite way in the studio at dining chair.
Stayed 1 night in Dec 2025

8/10 Good

Marilyn

Liked: Cleanliness, amenities
King bed was small, needed updating. Car parking across the road cost $105 but we parked in wrong spot & we’re fined $190 by carpark owner, very expensive for us & the hotel should reimburse us $105 as we didn’t use their specific spots
Stayed 3 nights in Oct 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what a great stay! Really great Communication from day 1. Clear instructions for parking and accessing keys. The room itself was exactly what we needed, it was clean, tidy and modern and nice! Beds were great. We have everything we needed and really enjoyed our stay there. Would highly recommend. Thanks so much for having us :)
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything. Very large room.
Stayed 4 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient and great that they took pets. Special touches like having a dog bed, bowl and dog treats! Room was clean and spacious and comfortable. Check-in and out was super easy and I got a call before check in to make sure I had everything we needed. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jude

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, Very Friendly Welcome! Apartment has everything you need just a little cold.
Spectacular Waterfront View
Stayed 3 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming! Room was clean, and it was close to many areas of interest.
Stayed 3 nights in Apr 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, we'd arrived in Wgtn early so were able to drop our bags off which was appreciated. Early check in confirmed by phone call so we could relax before the All Blacks game. Nice clean room, quiet and comfy bed. Thanks 😊
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, no issues, pleasant stay.
Stayed 4 nights in Mar 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Basic, clean facilities in an excellent location.
Stayed 6 nights in Feb 2025

8/10 Good

Philip

very convenient, reasonable price was very windy which made it noisy and hard to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and great to have our dog come along too
Stayed 2 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the U to visit Te Papa, and it was the perfect location. Room had everything we needed! Was a bit tired, but clean and convenient. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice accommodation. Big spacious rooms and the manager was very accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Munevver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable

Location was good and walking distance to a lot of restaurants. Check in after hours was very easy with excellent instructions. Balcony was also perfect for us.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place to stay. Staff was very welcoming and hotel room was like brand new. Everything so clean and modern.
Stayed 1 night in Dec 2024

2/10 Terrible

Stuart

Disliked: Cleanliness, property conditions & facilities, room comfort
Checked out within the hour, this facility was not what we expected, the decor is old and updated, it was clean enough but dingy would be the word i would use
Stayed 2 nights in May 2025
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Policies

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