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James Cook Hotel Grand Chancellor

4.5 star property
Travelers can enjoy local breakfast flavors, grab-and-go coffee, and versatile meeting spaces that accommodate gatherings of all sizes and purposes

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Photo gallery for James Cook Hotel Grand Chancellor

Buffet - James Cook Hotel Grand Chancellor (Wellington)
Reception - James Cook Hotel Grand Chancellor (Wellington)
Exterior - James Cook Hotel Grand Chancellor (Wellington)
Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds - James Cook Hotel Grand Chancellor (Wellington)
Desk, blackout drapes, iron/ironing board, free cribs/infant beds - James Cook Hotel Grand Chancellor (Wellington)
The James Cook Hotel Grand Chancellor offers a luxurious Wellington retreat. Dine at two restaurants, stay fit at the gym, or relax with café coffee. Free in-room WiFi keeps you connected, and two bars are perfect for unwinding after exploring the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

8.0 out of 10
Very good
(16 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

9.2 out of 10
Wonderful
(131 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(122 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)
  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(196 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

About the neighborhood

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with great shopping. Te Papa and Carter Observatory are cultural highlights, and some of the area's notable landmarks include Old St Paul's and Courtenay Place. Traveling with kids? Make time for Wellington Zoo, or check out an event or a game at Sky Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests love the hotel's central location. Visit our Wellington travel guide
Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Cable Car showing railway items and a city
    Wellington Cable Car
    1 min walk - 0.0 miles
  • Nice city, worth a visit for a day or three
    Wellington Central Business District
    1 min walk - 0.0 miles
  • TSB Arena showing modern architecture
    TSB Bank Arena
    5 min walk - 0.3 miles
  • Michael Fowler Centre showing a city, night scenes and a bay or harbor
    Michael Fowler Centre
    8 min walk - 0.5 miles
  • Te Papa
    Te Papa
    11 min walk - 0.6 miles

Getting around

  • Wellington Station
    10 min walk
  • Wellington Intl. Airport (WLG)
    12 min drive

Restaurants

  • D4
    5 min walk
  • Starbucks
    5 min walk
  • Collective Coffee Shop
    4 min walk
  • InterContinental Lounge
    4 min walk
  • Buenos Aires Cafe
    3 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury family-friendly hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Whitbys Restaurant, offers breakfast and dinner. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Smoke-free premises, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance, a TV in the lobby, and an elevator
  • Guest reviews give top marks for the breakfast, convenient parking, and central location
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, mini fridges, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 35.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located in a shopping district, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

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Reviews

James Cook Hotel Grand Chancellor Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 921 out of 1713 reviews
Rating 8 - Good. 548 out of 1713 reviews
Rating 6 - Okay. 147 out of 1713 reviews
Rating 4 - Poor. 62 out of 1713 reviews
Rating 2 - Terrible. 35 out of 1713 reviews

Reviews

Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to harbour front.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Hilary

Liked: Cleanliness, amenities, property conditions & facilities
Location excellent, staff very friendly.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, convenient location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
Central, clean, staff are super-helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable bed, really clean room, nice lounge and restaurant.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding, clean tidy room.great facilities,enjoyed the experience
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central, pretty and fantastic staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very central, Whitby restaurant had a good selection of food. Room was clean and tidy.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff and Hotel. Always enjoy our stay
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2025
Verified

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds. Room good and breakfast was excellent. Bathroom a bit dated but clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ewen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent spot in centre of city.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Emma

Liked: Cleanliness
Brilliant central location with parking.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nathalie

Liked: Cleanliness
Easy parking and convenient location.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Good locations very convenient
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cary Jo

Liked: Cleanliness, property conditions & facilities
The room was spotless and the service of all the staff was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good beds, rooms and service.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and super clean. Check in was welcoming. I was able to do this ahead of usual. I would happily stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay for a quick trip in Wellington. Location couldn't be better. Buffet breakfast is excellent. All staff were lovely and room clean and met needs/expectation.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Saurabh

Liked: Cleanliness, amenities, property conditions & facilities
Convenient central location, helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with everything we needed and staff were very polite and helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff made us feel very welcome. The room was very clean and the bed, and other furniture, most comfortable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nirmal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent CBD location thats within walking distance to cuba st etc, whole facility is spotless, rooms are decent size, on site cafe and parking make life easier, and staff were very helpful.
Stayed 2 nights in Jan 2026