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James Cook Hotel Grand Chancellor

Travelers can enjoy local breakfast flavors, grab-and-go coffee, and versatile meeting spaces that accommodate gatherings of all sizes and purposes

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Photo gallery for James Cook Hotel Grand Chancellor

Buffet - James Cook Hotel Grand Chancellor (Wellington)
Desk, blackout drapes, iron/ironing board, free cribs/infant beds - James Cook Hotel Grand Chancellor (Wellington)
Reception - James Cook Hotel Grand Chancellor (Wellington)
Exterior - James Cook Hotel Grand Chancellor (Wellington)
Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds - James Cook Hotel Grand Chancellor (Wellington)
The James Cook Hotel Grand Chancellor offers a luxurious Wellington retreat. Dine at two restaurants, stay fit at the gym, or relax with café coffee. Free in-room WiFi keeps you connected, and two bars are perfect for unwinding after exploring the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Double Room

9.2 out of 10
Wonderful
(125 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(117 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • Harbor view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.0 out of 10
Very good
(4 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Terrace Room

  • Sleeps 2

Family Room

  • Sleeps 5

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(191 reviews)

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Twin Room

  • Sleeps 4

Premium Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Junior Suite

  • Sleeps 2

King Suite With Harbour View

  • Sleeps 3

Executive King Room

  • Sleeps 2

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About the neighborhood

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with great shopping. Te Papa and Carter Observatory are cultural highlights, and some of the area's notable landmarks include Old St Paul's and Courtenay Place. Traveling with kids? Make time for Wellington Zoo, or check out an event or a game at Sky Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Guests love the hotel's central location. Visit our Wellington travel guide
Map
147 The Terrace, Wellington, 6011

What's nearby

  • Nice city, worth a visit for a day or three
    Wellington Central Business District
    1 min walk - 0.0 miles
  • Wellington Cable Car showing railway items and a city
    Wellington Cable Car
    1 min walk - 0.0 miles
  • Found on a walk down Willis Street, Wellington the morning after experiencing The World of Wearable Arts show.
    Lambton Quay
    1 min walk - 0.1 miles
  • TSB Arena showing modern architecture
    TSB Bank Arena
    5 min walk - 0.3 miles
  • Te Papa
    Te Papa
    11 min walk - 0.6 miles

Getting around

  • Wellington Station
    10 min walk
  • Wellington Intl. Airport (WLG)
    12 min drive

Restaurants

  • D4
    5 min walk
  • Starbucks
    5 min walk
  • InterContinental Lounge
    4 min walk
  • Mojo Old Bank
    5 min walk
  • Collective Coffee Shop
    4 min walk

About this property

James Cook Hotel Grand Chancellor

Family-friendly hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. The on-site restaurant, Whitbys Restaurant, offers breakfast and dinner. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Smoke-free premises, a banquet hall, and an elevator
  • A porter/bellhop, tour/ticket assistance, and concierge services
  • Guest reviews give top marks for the breakfast, convenient parking, and central location
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • Wardrobes/closets, mini fridges, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 35.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located in a shopping district, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

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Reviews

James Cook Hotel Grand Chancellor Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 896 out of 1695 reviews
Rating 8 - Good. 548 out of 1695 reviews
Rating 6 - Okay. 154 out of 1695 reviews
Rating 4 - Poor. 63 out of 1695 reviews
Rating 2 - Terrible. 34 out of 1695 reviews

Reviews

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable bed, really clean room, nice lounge and restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff and Hotel. Always enjoy our stay
Stayed 4 nights in Jan 2026

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2025

8/10 Good

Emma

Liked: Cleanliness
Brilliant central location with parking.
Stayed 2 nights in Jan 2026

8/10 Good

Nathalie

Liked: Cleanliness
Easy parking and convenient location.
Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Good locations very convenient
Stayed 3 nights in Jan 2026

10/10 Excellent

Cary Jo

Liked: Cleanliness, property conditions & facilities
The room was spotless and the service of all the staff was great
Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay for a quick trip in Wellington. Location couldn't be better. Buffet breakfast is excellent. All staff were lovely and room clean and met needs/expectation.
Stayed 2 nights in Jan 2026

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Good beds, rooms and service.
Stayed 3 nights in Dec 2025

10/10 Excellent

Saurabh

Liked: Cleanliness, amenities, property conditions & facilities
Convenient central location, helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities
The staff made us feel very welcome. The room was very clean and the bed, and other furniture, most comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean with everything we needed and staff were very polite and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Nirmal

Liked: Cleanliness, amenities, property conditions & facilities
Excellent CBD location thats within walking distance to cuba st etc, whole facility is spotless, rooms are decent size, on site cafe and parking make life easier, and staff were very helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
This was an excellent hotel with excellent staff right out. The back door was local Wellington shopping. The rooms were nothing to write home about, but the hotel itself was spotlessly clean in the breakfast was really great. I would stay here again in Wellington for a couple of nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Hayley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, great amenities, can’t complain about anything.
Stayed 2 nights in Dec 2025

10/10 Excellent

Braden

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay - the staff were amazingly helpful amongst a booking error made by Expedia. We truly appreciate the hotels support in grtting this sorted for us and being so accomodating. We will of course be coming back to the James Cook again soon for our next trip to the capital.
Stayed 2 nights in Jan 2026

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious and very central, close to all shops and restaurants
Stayed 1 night in Dec 2025

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, all staff we encountered were great and the room was clean and comfy.
Stayed 2 nights in Sep 2025

8/10 Good

Juan

Liked: Cleanliness
The service is very good and the location is perfect for a day in Wellington.
Stayed 1 night in Oct 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out was a breeze with very friendly staff. Rooms were tidy and spacious. Shower was huge with excellent pressure. Towels were soft and a great size. Beds and pillows were very comfortable. Would not hesitate to recommend to family and friends. Will definitely stay again.
Stayed 1 night in Jan 2026

8/10 Good

Carmen H

Liked: Cleanliness, amenities, property conditions & facilities
We only stayed for a few hours as we’re catching the ferry @2am. But as always the room was spotless and the staff was always welcoming.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Amenities
Didn’t have breakfast great location for many other option Room was nice comfy bed etc. great location just minutes from the harbour. Reasonable price
Stayed 6 nights in Jan 2026

10/10 Excellent

Qiru

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Car park next to highway entrance and elevator down to city center/harbor. Restaurant with panoramic city and harbor view. Great, clean large room. Very nice and helpful staff (especially restaurant staff). Excellent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic, staff friendly and helpful and great restaurant. Rooms nice.
Stayed 2 nights in Nov 2025