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James Cook Hotel Grand Chancellor

4.5 star property
Luxury hotel with 2 restaurants and bars

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Photo gallery for James Cook Hotel Grand Chancellor

View from room
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
2 bars/lounges
Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Living area

Suite

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Pillow menu
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Premium Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, Harbor View

Junior Studio Suite, Harbor View | Desk, laptop workspace, blackout drapes, iron/ironing board

Junior Studio Suite, Harbor View

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LED TV
  • 60 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio, 2 Double Beds

Family Studio, 2 Double Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Family Studio, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Sofa bed
  • 60 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Terrace Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Terrace Room

Highlights

Terrace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, laptop workspace, blackout drapes, iron/ironing board

Executive Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Executive Lounge
Mini-fridge
LED TV
Pillow menu
Blackout drapes/curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

ibis Wellington

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About the neighborhood

Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • TSB Bank Arena - 12 min walk - 0.7 miles
  • Te Papa - 14 min walk - 0.8 miles
  • Courtenay Place - 16 min walk - 0.9 miles
  • Sky Stadium - 3 min drive - 1.4 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lazy Juan - ‬1 min walk
  • ‪Thunderbird Cafe - ‬8 min walk
  • ‪Boulcott Street Bistro - ‬2 min walk
  • ‪Collective Coffee Shop - ‬2 min walk

About this property

James Cook Hotel Grand Chancellor

Luxury eco-certified hotel near Te Papa
Located close to Carter Observatory and Botanic Gardens, James Cook Hotel Grand Chancellor provides a coffee shop/cafe, dry cleaning/laundry services, and 2 bars. Be sure to enjoy breakfast, dinner, and light fare at the two on-site restaurants. In addition to a gym and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self parking (surcharge), and babysitting (surcharge)
  • Smoke-free premises, a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance, a TV in the lobby, and an elevator
  • Guest reviews give top marks for the breakfast, convenient parking, and central location
Room features
All 269 rooms have comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, mini fridges, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 30 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.5 for children
  • Covered self parking fee: NZD 30.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much is parking at James Cook Hotel Grand Chancellor?

Self parking is available for NZD 30.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located near the airport, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

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James Cook Hotel Grand Chancellor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 704 out of 1437 reviews
Rating 8 - Good. 489 out of 1437 reviews
Rating 6 - Okay. 145 out of 1437 reviews
Rating 4 - Poor. 62 out of 1437 reviews
Rating 2 - Terrible. 37 out of 1437 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

fleur

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Philippa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable bed and excellent shower.
Stayed 3 nights in Apr 2025

8/10 Good

Becks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoed our stay as always so accessible
Stayed 1 night in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location excellent for a Wellington visit.
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the James Cook. Would defiantly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Becks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and easy to get around the city. Easy check in and out.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a number of times, and because of its location and amenities, it is my preferred accommodation whenever I visit Wellington.
Stayed 1 night in Apr 2025

8/10 Good

Cassandra

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy and fast check in/out. Very convenient location. Bed was very comfortable and bathroom was clean and modern.
Stayed 1 night in Apr 2025

8/10 Good

Birat

Liked: Property conditions & facilities
I like the location.
Stayed 1 night in Apr 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy drive to get to, parking was easy, staff were helpful and friendly. Location was fantastic everywhere we went was in walking distance from the hotel, highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Fionna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Close to train, waterfront and shopping. Huge comfortable bed, great pillow menu and large shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lift access to Lampton Quay. Quiet rooms, very clean and tidy throughout
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always, this hotel met all our requirements
Stayed 1 night in Apr 2025

10/10 Excellent

Lauritz

Liked: Amenities
Great value for a 1st class hotel. Ver helpful staff, excellent room!
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue close to venue for Bluey show
Stayed 1 night in Apr 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay. Restaurant and buffet is also very good. Friendly staff, clean rooms and excellent location.
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again, a pleasure staying at James Cook, Hotel Grand Chancellor. I've been staying here for years, originally for work and nowadays to explore Wellington with my young family. Often a neat vibe in the hotel lobby bar, amazing buffets in the restaurant and so convenient to the CBD.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Location
Stayed 4 nights in Apr 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for central Wellington
Stayed 1 night in Apr 2025

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and late checkout was a blessing!
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Central and good service
Stayed 1 night in Apr 2025

8/10 Good

Lynda

Clean and tidy. Very helpful staff
Stayed 2 nights in Apr 2025