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James Cook Hotel Grand Chancellor

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Buffet - James Cook Hotel Grand Chancellor (Wellington)
Desk, blackout drapes, iron/ironing board, free cribs/infant beds - James Cook Hotel Grand Chancellor (Wellington)
Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds - James Cook Hotel Grand Chancellor (Wellington)
Reception - James Cook Hotel Grand Chancellor (Wellington)
Free toiletries, hair dryer, towels, soap - James Cook Hotel Grand Chancellor (Wellington)
Luxury
4.5 star property
8.8

Excellent

Urban elegance with harbor views

Centrally located in Wellington's CBD with direct access to Lambton Quay shopping. Staff serve fresh eggs and pancakes at the exceptional breakfast buffet. Guests retreat to comfortable beds in quiet rooms, with harbor views from higher floors.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive King

Executive King | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive King

9.2 out of 10
Wonderful
(151 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

8.8 out of 10
Excellent
(125 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbor view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Terrace Room

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 5
  • Free WiFi

View all photos for King Suite With Harbour View

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

King Suite With Harbour View

  • Sleeps 3
  • Free WiFi

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(206 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Located near the beach, James Cook Hotel Grand Chancellor is in Wellington CBD, a walkable area in Wellington with great shopping. Te Papa and Carter Observatory are cultural highlights, and some of the area's notable landmarks include Old St Paul's and Courtenay Place. Traveling with kids? Make time for Wellington Zoo, or check out an event or a game at Hnry Stadium. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Guests love the hotel's central location. Visit our Wellington travel guide
Map
147 The Terrace, Wellington, 6011

What's nearby

  • Wellington Cable Car
    Wellington Cable Car
    1 min walk - 0.0 miles
  • Wellington Central Business District
    Wellington Central Business District
    1 min walk - 0.0 miles
  • Lambton Quay
    Lambton Quay
    1 min walk - 0.1 miles
  • TSB Bank Arena
    TSB Bank Arena
    5 min walk - 0.3 miles
  • Te Papa
    Te Papa
    11 min walk - 0.6 miles

Getting around

  • Wellington Station
    10 min walk
  • Wellington Intl. Airport (WLG)
    12 min drive

Restaurants

  • D4
    5 min walk
  • Starbucks
    5 min walk
  • Collective Coffee Shop
    4 min walk
  • McDonald's
    2 min walk
  • Two Grey
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Frequently asked questions

Is James Cook Hotel Grand Chancellor pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for NZD 35.00 per night.

What time is check-in at James Cook Hotel Grand Chancellor?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at James Cook Hotel Grand Chancellor?

Check-out is at 11 AM.

Where is James Cook Hotel Grand Chancellor located?

This family-friendly Wellington hotel is located in a shopping district, within a 15-minute walk of Botanic Gardens, St Paul's Cathedral, and Carter Observatory. Old St Paul's and Te Papa are also within 15 minutes. Wellington Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

James Cook Hotel Grand Chancellor Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 963 out of 1757 reviews
Rating 8 - Good. 552 out of 1757 reviews
Rating 6 - Okay. 147 out of 1757 reviews
Rating 4 - Poor. 60 out of 1757 reviews
Rating 2 - Terrible. 35 out of 1757 reviews

Reviews

Verified

8/10 Good

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly staff, great breakfast
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice room exclusive entry to a separate hotel lounge to relax good range of choices for breakfast
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Location and hotel perfect. Value for money.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, central to the city
Stayed 1 night in May 2026
Verified

10/10 Excellent

Treena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, clean tidy rooms with attentive staff. Buffett breakfast was amazing, plenty to choose from for our 6 night stay. Highly recommend staying here, thank you so much!
Stayed 6 nights in May 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, easy to get to and get out of by car, lifts are very good to get into town. Buffet dinner excellent.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central located, pleasant rooms
Stayed 1 night in May 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean. Located right in city great breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

Uzoamaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I liked the breakfast buffet.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

KATRINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at the James Cook when I come to Wellington. It’s constantly good. The location is fantastic and staff very helpful. The buffet breakfast is excellent too, as is the room service food. I can’t fault this hotel.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Chrissie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 1 night in May 2026
Verified

8/10 Good

Tiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy access to floor and rooms, elevator fast and efficient
Stayed 1 night in Jun 2026
Verified

8/10 Good

tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location-fantastic staff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Chameleon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing from the first I stepped into the lobby, to the room cleaning and the kitchen staff. When we arrived for bfast every morning the staff are vibrant and welcoming. Definitely would book a stay again in this hotel.
Stayed 7 nights in May 2026
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, rooms were clean and the lounge was well stocked
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Quiet, clean and the staff were excellent.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel. Friendly staff.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything about this hotel. Perfect location
Stayed 1 night in Apr 2026
Verified

8/10 Good

Mrs T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. This was a great location, plenty to do and see. A great bar and a breakfast not to be missed. We look forward to seeing you again.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Staff were excellent and very helpful and accommodating . Hotel was a little noisy and you could hear other guest sometimes and road noise . Rooms were clean and serviced daily . Bar and cafe were also great to have on site .
Stayed 3 nights in May 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for the TSB.Arena. lift down to Lambton Quay, short walk to the warf. Supermarket close and entertainment too.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice room and location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Alan

Good hotel, comfortable room and facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay with lovely breakfast. Rooms very clean and staff very helpful. Easy access to shops and restaurants via a lift in the hotel.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great location. Nice restaurant and great service.
Stayed 1 night in Mar 2026