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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Hotel in Watertown with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Exterior
Indoor pool
Free daily continental breakfast
Room (Specialty) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Holiday Inn Express Hotel & Suites Watertown-Thousand Island offers a practical stay with thoughtful amenities. Guests enjoy continental breakfast, dry cleaning services, and an indoor pool. Free self parking and multilingual staff make exploring nearby attractions convenient.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Jetted bathtub
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Jetted bathtub
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Jetted bathtub
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Hair dryer
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
1290 Arsenal St, Watertown, NY, 13601

What's nearby

  • Salmon Run Mall - 20 min walk - 1.1 miles
  • Jefferson Community College - 3 min drive - 1.8 miles
  • Kostyk Field - 3 min drive - 2.3 miles
  • Samaritan Medical Center - 6 min drive - 3.4 miles
  • Fort Drum - 14 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Lotus Restaurant - ‬8 min walk
  • ‪Tim Hortons - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Property highlights
You can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, a vending machine, and free newspapers
  • A 24-hour front desk, a computer station, and multilingual staff
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 115 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Comfort Inn & Suites Watertown - 1000 Islands

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
8.6 out of 10, Excellent, 1,032 reviews
Comfort Inn & Suites Watertown - 1000 Islands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG located?

Situated in Watertown, this hotel is within 1 mi (2 km) of Salmon Run Mall and Regal Salmon Run. Kostyk Field and Jefferson Community College are also within 2 mi (3 km).

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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and the breakfast was great
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everything we could possibly need for a great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
When we arrived, the gentleman at the front desk was welcoming and courteous. The front lobby was warm and inviting which was especially nice since the weather had turned colder during our drive.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff was welcoming and great, the room was clean, quiet and the breakfast was fantastic! Everything was close by and easy to access. Wouod highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no issues would stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
it was quiet felt safe at the hotel
Stayed 1 night in Jul 2025

8/10 Good

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Lots of restaurants in the area. Some walkable options. Good breakfast options at the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda G

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful & room comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

dennis

Liked: Amenities
Love the cookies at lobby and the delicious breakfast buffet. Front end staff are very welcoming
Stayed 1 night in Aug 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Room was very clean and smelled good. The staff were all friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Yes
Stayed 1 night in Oct 2025

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will return
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed one night while passing through on a road trip, so I only arrived late and left out early the next morning. The bed was comfortable though and the room was clean and spacious. It was great for what I needed.
Stayed 1 night in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
All nice
Stayed 1 night in Aug 2025

8/10 Good

Maqueda

Liked: Cleanliness, amenities, property conditions & facilities
My family and I had a great stay, love the continental breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Breakfast. Beds Pleasant employees
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Affordable, comfortable, clean and convenient to I81, shopping and restaurants.
Stayed 1 night in Mar 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for our trip.

Staff was very nice and the facility was very clean. Good nights' sleep and a delicious breakfast. Very close to dining options and easy on/off the highway.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Best place I’ve stay at in quite sometime!
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean quiet rooms. Great location
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Room

I had great time and room was very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Rick Pagliaro or Patricia

Liked: Amenities
Nice room and good service
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staycation

Amazing experience. Just an out of town staycation.
Stayed 1 night in Jan 2025

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