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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Travelers start their day with a continental breakfast before enjoying a refreshing swim in the indoor pool at this welcoming hotel

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Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior - Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG (Watertown)
Exterior - Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG (Watertown)
Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds - Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG (Watertown)
Free daily continental breakfast - Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG (Watertown)
Indoor pool - Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG (Watertown)
Holiday Inn Express Hotel & Suites Watertown-Thousand Island offers a practical stay with thoughtful amenities. Guests enjoy continental breakfast, dry cleaning services, and an indoor pool. Free self parking and multilingual staff make exploring nearby attractions convenient.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(79 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Watertown is home to Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Jefferson County Historical Society and Roswell P. Flower Memorial Library are local landmarks, and some of the area's attractions include Kostyk Field and Sci-Tech Center of Northern New York. Spend some time exploring the area's activities, including skiing. Visit our Watertown travel guide
Map
1290 Arsenal St, Watertown, NY, 13601

What's nearby

  • Aerial Watertown
    Fort Drum
    15 min drive - 13.9 miles
  • Salmon Run Mall
    18 min walk - 1.0 mile
  • Jefferson Community College
    2 min drive - 1.6 miles
  • Regal Salmon Run
    3 min drive - 1.6 miles
  • Kostyk Field
    3 min drive - 2.1 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.)
    10 min drive

Restaurants

  • McDonald's
    17 min walk
  • Chick-fil-A
    3 min walk
  • Starbucks
    3 min walk
  • Salmon Run Mall Food Court
    4 min drive
  • Red Robin
    15 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Property highlights
You can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, a porter/bellhop, and ATM/banking services
  • A vending machine, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the breakfast, helpful staff, and location
Room features
All 115 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG located?

Situated in Watertown, this hotel is within 1 mi (2 km) of Salmon Run Mall and Regal Salmon Run. Kostyk Field and Jefferson Community College are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 709 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very pleasant. Room spacious, comfortable and clean. Very nice breakfasts, and ample parking. Enjoyed my stay, will book again next time in Watertown.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Excellent all around, great location, easy to get to.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was an awesome perk and always stocked. The staff were amazing. Hotel is clean. Parking free. Right by Salmon Run Mall. Great family spot to stay over while shopping. 5 stars.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth day at this hotel. It's easy to find. very comfortable, friendly, helpful staff. The room is very clean and spacious. Parking safe and easy to access. Nice fitness center and the pool.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly . Great breakfast. I had a problem and they fixed it immediately !
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very clean and comfortable, excellent buffet breakfast, many healthy options
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Very nice breakfast, great room, terrific bed & pillows.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff was great and very good breakfast (a lot of choices)
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Stuff was very friendly, room was very clean and breakfast was good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jack

Liked: Amenities, property conditions & facilities
Clean room, good breakfast and kind staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, amenities, property conditions & facilities
Check in was fast and friendly, breakfast was good. Our room was clean, comfy bed!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness
Everything is great, most of all the lovely staff. the room is comfortable, clean, & has everything we need.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was very clean and the staff was pleasant
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very kind
Stayed 1 night in Jan 2026
Verified

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities
Everyone was nice, room was good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was welcoming
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great the staff was so great highly recommend
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities
Great service
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

William

Clean, hot breakfast, kind staff. Great location walking distance to restaurants
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, amenities
One night stop ! Clean and excellent situation
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awesome! Clean, comfortable rooms! Friendly staff, great breakfast choices. It is conveniently located right off 81!!!!!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Beth

Liked: Cleanliness, amenities, property conditions & facilities
Do not hesitate staying here. The room was spotless, very comfortable bed, friendly staff and an amazing hot breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice and super helpful! The room was clean super spotless. I had a great experience overall and would definitely recommend it to anyone looking for a place to stay in the area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dolores

The room was great. The employees were great
Stayed 1 night in Dec 2025