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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Hotel in Watertown with free breakfast and a 24-hour front desk

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Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Room (Specialty) | 1 bedroom, in-room safe, desk, iron/ironing board
Indoor pool
Exterior
Room amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed, Hearing Accessible (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Hearing Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Jetted bathtub
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Shower/tub combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Jetted bathtub
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Jetted bathtub
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Communications)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Hearing Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
1290 Arsenal St, Watertown, NY, 13601

What's nearby

  • Salmon Run Mall - 20 min walk - 1.1 miles
  • Jefferson Community College - 3 min drive - 1.8 miles
  • Kostyk Field - 3 min drive - 2.3 miles
  • Samaritan Medical Center - 6 min drive - 3.4 miles
  • Fort Drum - 14 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬18 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Olive Garden - ‬16 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Property highlights
You can look forward to free continental breakfast, a terrace, and dry cleaning/laundry services at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking
  • Express check-out, a porter/bellhop, and ATM/banking services
  • A vending machine, smoke-free premises, and multilingual staff
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 115 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-in start time: 4:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Check-out is at noon.

Where is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG located?

Situated in Watertown, this hotel is within 1 mi (2 km) of Salmon Run Mall and Regal Salmon Run. Kostyk Field and Jefferson Community College are also within 2 mi (3 km).

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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Amazing service and the most beautiful rooms and comfortable beds
Stayed 3 nights in May 2025

10/10

Staff very professional, very clean rooms 5 star experience
Stayed 1 night in May 2025

10/10

Front desk staff was super helpful!
Stayed 2 nights in Apr 2025

10/10

Good hotel
Stayed 1 night in Mar 2025

8/10

Great stay will return
Stayed 1 night in Mar 2025

10/10

This was very comfortable and excellent customer service. We will book here again.
Stayed 1 night in Apr 2025

10/10

Every think neat and clean; enjoyed breakfast, nice staff.
Stayed 1 night in Feb 2025

10/10

Excellent property. Affordable, comfortable, clean and convenient to I81, shopping and restaurants.
Stayed 1 night in Mar 2025

10/10

Check in went smoothly and staff was very friendly. Room was great.
Stayed 1 night in Apr 2025

8/10

Great staff. Enjoyed our stay.
Stayed 1 night in Feb 2025

10/10

The staff was very welcoming and attentive. The grounds and interior was very kept and clean. The accommodations made our stay very pleasant and stress free.
Stayed 1 night in Mar 2025

10/10

clean, quiet, friendly staff, great location 30 mins away from canadian border, with plenty of fast casual dining options and gas station available in the same plaza
Stayed 1 night in Mar 2025

10/10

Great stay! The staff were courteous and accommodating, the property and facilities were very well kept and clean. Free breakfast was impressive. Best value for your dollar when selecting a hotel with a pool
Stayed 1 night in Mar 2025

4/10

TOO EXPENSIVE FOR HOW LOW QUALITY THE HOTEL WAS
Stayed 4 nights in Apr 2025

10/10

Great place to stay
Stayed 1 night in Aug 2024

8/10

.
Stayed 1 night in May 2025

10/10

Amazing
Stayed 1 night in Apr 2025

10/10

Great location
Stayed 1 night in Dec 2024

8/10

My family and I had a great stay, love the continental breakfast
Stayed 1 night in Oct 2024

10/10

Wonderful people - our earlier stay was a disaster - motel lot not plowed so needed to stay here day earlier than planned - they accommodated us plus have late check out. Great breakfast too
Stayed 1 night in Feb 2025

10/10

It was clean and staff very friendly
Stayed 1 night in Dec 2024

10/10

Everything was excellent, front desk staff was super friendly and helpful.
Stayed 1 night in Dec 2024

10/10

I had great time and room was very nice.
Stayed 1 night in Jan 2025

10/10

Wonderful staff and service. My son and I enjoyed our stay. Thank you.
Stayed 1 night in Feb 2025

10/10

It was clean everything was close great breakfast and staff was great.
Stayed 1 night in Oct 2024