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The Lux Hotel & Conference Center, Ascend Hotel Collection

2.5 star property
Hotel with free breakfast, in the vicinity of National Women's Hall of Fame

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Photo gallery for The Lux Hotel & Conference Center, Ascend Hotel Collection

Reception
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2023
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2468 State Route 414, Waterloo, NY, 13165

What's nearby

  • National Women's Hall of Fame - 3 min drive - 2.3 miles
  • Women's Rights National Historical Park - 3 min drive - 2.3 miles
  • It's A Wonderful Life Museum - 4 min drive - 2.5 miles
  • Cayuga Lake State Park - 13 min drive - 7.0 miles
  • Waterloo Premium Outlets - 13 min drive - 10.7 miles

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪DraftKings Sportsbook - ‬7 min drive
  • ‪Lizards Tailgaters Lounge - ‬3 min drive
  • ‪Connie's Diner - ‬2 min drive

About this property

The Lux Hotel & Conference Center, Ascend Hotel Collection

Hotel remodeled in 2023 and located near It's A Wonderful Life Museum
Located close to National Women's Hall of Fame, The Lux Hotel & Conference Center, Ascend Hotel Collection provides free continental breakfast, laundry facilities, and a bar. The on-site restaurant, Woody's Bar & Grille, serves dinner. In addition to a gym and conference space, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • An elevator, a TV in the lobby, and a banquet hall
  • Smoke-free premises, a 24-hour front desk, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 147 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch flat-screen TVs with premium channels
  • LED light bulbs, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Woody's Bar & Grille

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 9,180 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Grab bar in shower (36 inches high)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - June 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Waterloo Seneca Falls
Quality Inn Waterloo
Holiday Inn Waterloo-Seneca Falls Hotel Waterloo
Waterloo Holiday Inn
Holiday Inn Waterloo Seneca Falls Hotel
Quality Waterloo
Quality Inn near Finger Lakes Seneca Falls
The Lux Hotel & Conference Center, Ascend Hotel Collection Hotel

Frequently asked questions

Does The Lux Hotel & Conference Center, Ascend Hotel Collection have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is The Lux Hotel & Conference Center, Ascend Hotel Collection pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at The Lux Hotel & Conference Center, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is The Lux Hotel & Conference Center, Ascend Hotel Collection located?

Situated in a rural location, this hotel is 2.4 mi (3.8 km) from National Women's Hall of Fame and 2.5 mi (4 km) from It's A Wonderful Life Museum. New York Chiropractic College and Montezuma Winery are also within 6 mi (10 km).

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The Lux Hotel & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 349 reviews
Rating 8 - Good. 93 out of 349 reviews
Rating 6 - Okay. 52 out of 349 reviews
Rating 4 - Poor. 20 out of 349 reviews
Rating 2 - Terrible. 10 out of 349 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

CANDICE

Liked: Cleanliness, amenities, property conditions & facilities
Restaurant on site, friendly staff, resonable prices, good with pets
Stayed 1 night in May 2025

10/10 Excellent

Desia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great!!!!!! It was clean..bed was comfy!
Stayed 1 night in Jun 2025

4/10 Poor

Kerri

Liked: Cleanliness, staff & service
Nice area
Stayed 1 night in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in May 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Very convenient off the 90 HWY, Staff great and helpful, few lamps in room did not work and need more tech usb and c outlets to plug into.
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend staying here. The price is lower than other hotels in the areas, but the quality is somewhat the same. The staff are incredibly kind.
Stayed 2 nights in Apr 2025

8/10 Good

CAROL

Liked: Cleanliness
room was clean but we did wind up with flying ants in the bathroom (lots of them) on our last night there. Bar and dining were fine - didn't take advantage of breakfast so nothing to report on that
Stayed 4 nights in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. The staff is lovely. I highly recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of stores and food
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service and food… exceptionally clean!
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Liked: Staff & service
👍
Stayed 1 night in May 2025

8/10 Good

Jehlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the casino and easy process checking in and out
Stayed 1 night in Feb 2025

8/10 Good

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean
Stayed 1 night in Mar 2025

4/10 Poor

Marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells bad!!
Stayed 1 night in May 2025

10/10 Excellent

Jon-Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Nice place for the right price.
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lux was a nice, quiet stay. The rooms were really clean. Convienant location right by the Del Lago casino.
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
The property was old and stuffy.
Stayed 1 night in Mar 2025

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and on-site restaurant a plus.
Stayed 1 night in Nov 2024

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

8/10 Good

SAMUIL

Liked: Cleanliness, staff & service, amenities
Plumbing was bad , toilets were flushing poorly and we tryed other room, the same problem
Stayed 1 night in May 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woodys bar and grille is very nice to go to eat while its inside of hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was pleasant and helpful.Breakfast was good.Room was nicely decorated and comfortable.Only drawback was the low toilet in the bathroom and the proximity to the landfill.Overall a very nice place to stay and will do so again
Stayed 2 nights in Feb 2025