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del Lago Resort & Casino

4.0 star property
Where excitement meets serenity: indulge in spa treatments or test your luck at the slots.

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Photo gallery for del Lago Resort & Casino

Premium bedding, minibar, in-room safe, desk - del Lago Resort & Casino (Waterloo)
Buffet - del Lago Resort & Casino (Waterloo)
4 bars/lounges, sports bar - del Lago Resort & Casino (Waterloo)
Couples treatment rooms, sauna, steam room, body treatments - del Lago Resort & Casino (Waterloo)
Property grounds - del Lago Resort & Casino (Waterloo)
Located near Waterloo Premium Outlets, del Lago Resort & Casino is a haven for entertainment and relaxation. Treat yourself to a Swedish massage at Spa del Lago or try your luck at the casino with its 66 gaming tables. With 7 on-site restaurants, in-room WiFi, and amenities like a garden and hair salon, you'll feel pampered. Guest reviews rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(168 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

9.6 out of 10
Exceptional
(104 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room | Flat-screen TV

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Junior Studio Suite, 1 King Bed, Refrigerator | Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 King Bed, Refrigerator

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Refrigerator

9.8 out of 10
Exceptional
(26 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Waterloo is home to del Lago Resort & Casino. The area's natural beauty can be seen at Women's Rights National Historical Park and Lake Hiddenwood State Park, while National Memorial Day Museum and National Women's Hall of Fame are cultural highlights. Montezuma Winery and Montezuma National Wildlife Refuge are two other places to visit that come recommended. Visit our Waterloo travel guide
Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • First Wave Statue Exhibit at The Women's Rights National Historical Park in Seneca Falls, New York
    Women's Rights National Historical Park
    8 min drive - 7.3 miles
  • Montezuma National Wildlife Refuge
    Montezuma National Wildlife Refuge
    10 min drive - 7.8 miles
  • del Lago Resort & Casino
    1 min walk - 0.0 miles
  • Waterloo Premium Outlets
    6 min drive - 5.8 miles
  • It's A Wonderful Life Museum
    8 min drive - 7.6 miles

Restaurants

  • Subway
    6 min drive
  • McDonald's
    7 min drive
  • Circle K
    8 min drive
  • Sauder's
    8 min drive
  • Shake Shack
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at del Lago Resort & Casino?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum, and Women's Rights National Historical Park. Lake Hiddenwood State Park and Montezuma National Wildlife Refuge are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1326 out of 1818 reviews
Rating 8 - Good. 318 out of 1818 reviews
Rating 6 - Okay. 90 out of 1818 reviews
Rating 4 - Poor. 53 out of 1818 reviews
Rating 2 - Terrible. 31 out of 1818 reviews

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant has great food and good menu choices. All of the staff seemed very nice and helpful.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, very clean, staff was helpful and polite. Poker deal was super fun and nice
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Everything was clean and nice.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Del Lago rooms are very clean and comfortable.staff are all friendly. I'll be back to stay for sure.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable beds.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cafe for breakfast friendly staff...will go again!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
The property was very comfortable but a little weathered. The furniture was scratched and the hall carpets were stained in some places. The rain shower was amazing!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying in Del Lago not only because of the perfect location between Cayuga and Seneca Lakes, but also because the amenities are the best in the area. Del Lago is a very affordable option for the room and access to casino. It's also located right off of the highway and within driving distance to many wineries and restaurants around the lake. The casino is large and odds aren't bad! The rooms are clean and spacious and contained all the amenities we need. Bed was clean and comfortable, bathroom is great as well. Staff is friendly and readily available.
Stayed 4 nights in May 2026
Verified

8/10 Good

Jamel

Liked: Cleanliness
Nice location and roomss were clean but definitely not family or kid friendly. If bringing kids look somewhere else. They'll be confined to the room because this is a 21+ only.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Deborah L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smelled delicious, everything new and upgraded. Friendly service.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room quit very clean. Staff was friendly and efficient with check in and out
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so pretty. Staff was very easy and nice to work with.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Room! Luxurious Bedding!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shiela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so polite and rooms were so clean and comfy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean everywhere! Bed was very comfortable…pillows were good. Nice size room also!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Robert E

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Room was excellent, clean and very comfortable. The only issue was the coffee in the room. Minor I know but there was no regular coffee pods. Only tea and decaf. There was also only artificial sweetener. Other than that the room was superb. We'll be staying again as the price was very reasonable
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, amenities
Great stay! Casino, concert, great meal at Portico, and clean comfortable room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent and polite staff!!! Just Perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a Hidden Gem! What a beautiful clean well-appointed property. Several choices to choose for food. The casino is very nice. I didn't win anything but casinos weren't built to pay you money. It's very close to Gas and convenience stores Etc. The casino has free drink and coffee fountains. The room was great clean and had a fridge and a Keurig coffee maker. I will definitely be back if I need place in this area
Stayed 1 night in May 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and just an overall great experience!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and the room was very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, room was clean and enjoyed the dining options.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great ambience.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Staff very accommodating Clean room
Stayed 1 night in Jan 2026