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del Lago Resort & Casino

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A plate of food with a beef steak, carrots, and asparagus on a white plate. - del Lago Resort & Casino (Waterloo)
A modern hotel with a prominent entrance, multiple windows, and a well-lit facade. - del Lago Resort & Casino (Waterloo)
Property entrance - del Lago Resort & Casino (Waterloo)
A bar area with a marble countertop, multiple bottles, and a variety of seating options. - del Lago Resort & Casino (Waterloo)
A sign for the Lago Resort Casino with a stone archway and a flower bed in front. - del Lago Resort & Casino (Waterloo)
Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near Waterloo Premium Outlets

Located close to Montezuma Winery and National Memorial Day Museum, del Lago Resort & Casino provides a casino, concerts and live shows, and a coffee shop/cafe. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 66 casino gaming tables, and 1700 slot machines. Treat yourself to a body treatment, a facial, or a massage at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and 4 bars.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a desk with a chair, a small table, and a bench.

Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(206 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Room, 2 Queen Beds, Refrigerator

9.4 out of 10
Exceptional
(121 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

A hotel room with a sofa, a bed, a TV, and a coffee machine.

Deluxe Suite, 1 Bedroom, 2 Bathrooms

9.0 out of 10
Wonderful
(6 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

A hotel room with a bed, a desk, a chair, a TV, and a window.

Junior Studio Suite, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Refrigerator

A hotel room with a large bed, a sitting area with a chair and a small table, a wooden bench, and a painting on the wall.

Premium Room, 1 King Bed, Refrigerator

9.6 out of 10
Exceptional
(41 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Premium Room, 2 Queen Beds, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Waterloo is home to del Lago Resort & Casino. The area's natural beauty can be seen at Women's Rights National Historical Park and Montezuma National Wildlife Refuge, while National Memorial Day Museum and National Women's Hall of Fame are cultural highlights. Montezuma Winery and It's A Wonderful Life Museum are two other places to visit that come recommended. Visit our Waterloo travel guide
Map
1133 Route 414, Waterloo, NY, 13165

What's nearby

  • A sunset over a calm lake with reflections of the sky, surrounded by reeds and flowers.
    Montezuma National Wildlife Refuge
    10 min drive - 7.8 miles
  • del Lago Resort & Casino
    1 min walk - 0.0 miles
  • Waterloo Premium Outlets
    6 min drive - 5.8 miles
  • It's A Wonderful Life Museum
    8 min drive - 7.6 miles
  • Cayuga Lake State Park
    12 min drive - 10.0 miles

Restaurants

  • McDonald's
    7 min drive
  • Circle K
    8 min drive
  • Sauder's
    8 min drive
  • Circle K
    15 min walk
  • Connie's Diner
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bourbon & Brew
  • Centrifico
  • Food Court
  • Portico By Fabio Viviani
  • Sociale

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 66 gaming tables
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Karaoke
  • Sportsbook

Family friendly

  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is del Lago Resort & Casino pet-friendly?

Yes, dogs are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at del Lago Resort & Casino?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Early check-in is available for a fee of USD 50.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at del Lago Resort & Casino?

Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).

Where is del Lago Resort & Casino located?

Situated in Waterloo, this spa hotel is within 9 mi (15 km) of Montezuma Winery, National Memorial Day Museum, and Women's Rights National Historical Park. Montezuma National Wildlife Refuge and National Women's Hall of Fame are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

del Lago Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1470 out of 2033 reviews
Rating 8 - Good. 371 out of 2033 reviews
Rating 6 - Okay. 106 out of 2033 reviews
Rating 4 - Poor. 53 out of 2033 reviews
Rating 2 - Terrible. 33 out of 2033 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly staff.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, beautiful hotel!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was really comfortable and the shower water pressure was good and hot like I like it
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and the staff super friendly. We also enjoyed being able to walk thru the casino. The close proximity to the Montezuma Wildlife Refuge was also a big plus
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Room was clean and quite.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay. Room was clean, bed was comfortable, all you could for a nights stay. I just miss having the buffet restaurant.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful room just what we wanted
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the the staff is very professional and courteous. Would not hesitate to stay there in the future
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and casino were very clean and well maintained. We had dinner at portico and the service and food were excellent.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve never slept on a more comfortable bed and pillow set at a resort! Top notch amenities and customer service!
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food,... Comfy bed
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight while attending a concert. The staff was very attentive. The rooms are beautiful and very comfortable. I would come back just to sleep in the comfy bed!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in this hotel many times, and am always very pleased. The property and the rooms are always clean and well maintained. Staff is always friendly. I would highly recommend this hotel to anybody.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness
It was a good quick visit. The food reviews for this hotel do not lie. Our waiter at bourbon and brew was nice- the food, not good at all.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff,
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat dated but great price, comfortable bed, nice bathroom.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great We have been staying here for 3 years Reasonable rates beautiful rooms In good shape friendly helpful staff Had a refrigerator Would have liked a small freezer in refrigerator and a microwave would’ve been nice but neither would stop us from staying there again and certainly would highly recommend
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gambling money goes a long way here. Really enjoyed our stay here. Room was very clean and bed very comfortable. Dinner at Racebook was adequate but staff was very good . Love staying here whenever we are passing through on I-90. Cannot beat the rates !
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and our bed was super comfy. Food and drinks were well priced and tasty. Our room was not the cleanest but it wasn’t dirty. I highly recommend this resort, and will stay again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best roadside hotel out of all we stayed in. Room was fabulous and food venues were great! Shower was awesome with spa shower supplies. Quiet and lovely. Will stay at any Casino again.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Hotel is in pretty good condition, rooms are clean and well equiped. Portico Restaurant is heavily overpriced, the coffee shop offers a very good breakfast.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean space, staff were kind and friendly, everything worked properly, no issues at all.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself is very nice, food in casino is very good. Our
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the area & Del Lago is in a great location. The cafe was good, we had lunch there. It is starting to look a little beat up as far as carpeting in hallways. We’ll stay again next year.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was very nice and clean. I highly recommend their hotel. As for the casino compared to other casinos their card tables are very pricey. The slots were good though. The bars and food was very good as well.
Stayed 1 night in Sep 2026