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Sun Palm Beach Resort

4.5 star property
Luxury resort on the beach, with outdoor pool

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Photo gallery for Sun Palm Beach Resort

Private beach, white sand, beach bar
Outdoor pool
Lobby sitting area
Resort view
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • All inclusive
  • Pool
  • Air conditioning
  • Room service

Room options

View all photos for Superior Room, 1 Queen Bed, Garden View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 Queen Bed, Garden View

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Minibar
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Premium bedding
Hair dryer
Private bathroom
Minibar
  • Resort view
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Sea View, Sea Facing

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed, Sea View, Sea Facing

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Egyptian cotton linens
Ceiling fan
Premium bedding
Hair dryer
  • Sea view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Jacaranda Road, Watamu

What's nearby

  • Prawn Lake - 5 min drive - 2.3 miles
  • Watamu Beach - 5 min drive - 2.3 miles
  • Mida Creek - 8 min drive - 2.8 miles
  • Ruins of Gedi - 18 min drive - 4.6 miles
  • Malindi Beach - 31 min drive - 16.3 miles

Getting around

  • Malindi (MYD) - 39 min drive

Restaurants

  • ‪PilliPan - ‬5 min drive
  • ‪Licht Haus - ‬9 min drive
  • ‪Casa Tex Mex - ‬17 min walk
  • ‪Papa Remo Ristorante - ‬3 min drive
  • ‪crab shack - ‬8 min drive

About this property

Sun Palm Beach Resort

Luxury family-friendly resort near Watamu Beach
You can look forward to a nightclub, a beach bar, and a terrace at Sun Palm Beach Resort. Treat yourself to spa services, such as a deep-tissue massage, a body treatment, or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with an art gallery on site and 3 coffee shops/cafes.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Local cuisine breakfast (surcharge), an area shuttle, and babysitting (surcharge)
  • Tour/ticket assistance, luggage storage, and massage treatment rooms
Room features
All 50 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Sun Palm Beach Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and beverages included

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

Afrikaans, English, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: KES 20 for adults and KES 10 for children
  • 2 restaurants
  • 3 coffee shops/cafes
  • A bar/lounge
  • A beach bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beach

Things to do

  • Art gallery
  • Children's pool
  • Library
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free supervised activities for children
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • On a private beach
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately KES 20 for adults and KES 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Sun Palm Beach Resort Watamu
Sun Palm Beach Resort
Sun Palm Beach Watamu
Sun Palm Beach
Sun Palm Beach Resort Resort
Sun Palm Beach Resort Watamu
Sun Palm Beach Resort Resort Watamu

Frequently asked questions

Does Sun Palm Beach Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Sun Palm Beach Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sun Palm Beach Resort?

Self parking is free at this property.

What time is check-in at Sun Palm Beach Resort?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Sun Palm Beach Resort?

Check-out is at 10:30 AM.

Are there all-inclusive benefits at Sun Palm Beach Resort?

Some rate plans available at this property are all-inclusive.

Where is Sun Palm Beach Resort located?

Nestled on the beach, this Watamu resort is within 3 mi (5 km) of Prawn Lake, Watamu Beach, and Mida Creek. Ruins of Gedi is 4.2 mi (6.7 km) away.

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Sun Palm Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 10 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 5 out of 34 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly and the pool was great. However we experienced issues at check in (not being placed in the room we booked), long power cuts and Wi-Fi issues

6/10 Okay

Anna

Had to change rooms 3 times as there were issues with ants and a/c not working. Don't go for all inclusive as food isn't great (except breakfast) pizza place onsite good.
Stayed 2 nights in Dec 2023

4/10 Poor

Thomas

Disliked: Property conditions & facilities

Not as advertised

Booked a deluxe apartment with seaview. However, as it turned out the apartment was not an apartment, but a room in a house with a shared livingroom. Seaview was no -existent from the room.
Stayed 2 nights in Feb 2023

10/10 Excellent

Steven Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most magical vacation and guesthouse that we have ever stayed at! The facilities are gorgeous and the staff is so sweet and accommodating (and always available) and we LOVED the big and beautiful pool. I think floating around in the water at night with the palm trees swaying above me was the most magical experience I have ever had. The hotel has wonderful gardens and is situated on a beautiful beach! Concerning the bad reviews- the guesthouse is located in a small town in East Africa and costs under $100 a night for an exotic beachfront guesthouse, I really don't understand why people expect the hotel to be a 5 star resort in California (you want that, you need to expect to pay for it). That means that power is going to go off every now and then (they ALWAYS got it to come back reasonably quickly!), the food is going to be African and take a little while because everything is fresh and often made to order and there may be a few bugs (though we never saw ANY! they were always cleaning and we found everything to be exceptionally clean) I have been a social worker in East Africa for 16 years, and I can say the food is going to be a transition for anyone arriving in the country- it isn't hygiene related, it is just going to be rough for some people who are coming into a new continent with different bacteria. Whenever we host teams, even for the teams that choose to ONLY eat at nice guesthouses and snacks that they brought, people will always get sick.
Stayed 5 nights in Feb 2024

10/10 Excellent

Guillermo

Liked: Staff & service, property conditions & facilities
Stayed 13 nights in Jun 2023

2/10 Terrible

Renaud

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
L'établissement se veut luxueux mais la base n'y est pas. La sute etait tres sombre, sans terrasse, et les rideaux sont tellemznt fin quavec les lumieres allumées tout le monde vous voit dans votre lit... Beaucoup de coupures d'eau et d'électricité. Pas d'eau chaude. La wifi n'est pas dans toutes les chambres. L'hôtel ne dispose pas de restaurant.
Stayed 3 nights in Feb 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness

2/10 Terrible

Francesca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pessima e truffa!!! All'arrivo la prenotazione non c'era. Dopo aver contattato il servizio clienti, sono comparse le camere e ci è stato detto che era tutto a posto. Purtroppo non è stato così. Nelle camere non ha funzionato per giorni l'aria condizionata (nonostante diversi solleciti per sistemarla), l'acqua calda non è mai pervenuta. TUTTE le sere andava via la corrente e così non funzionava la pompa che tira acqua: non ci si lava . I ragazzi alla reception (senza uniforme, targhette di identificazione o altro) sono completamente spaesati e incapaci di dare una risposta concreta alle richieste di risolvere i problemi. La colazione altro tasto dolente: scarsa e di qualità pessima, con la sala sporca, l'omelette cotta su un fornello che dire incrostato è poco, e con gli ingredienti da poter aggiungere piazzati su un piatto tutti insieme alla rinfusa. La mancanza di organizzazione e di una gestione competente del luogo, evidentemente maltenuto, è lampante a questo punto. Il peggio si raggiunge dopo 4 giorni: ci dicono che non hanno ricevuto il pagamento delle stanze perchè gli account dell'hotel sono stati creati da un manager che non lavora più per loro da 5 anni e quindi non riescono ad accedere a prenotazioni e pagamenti. In modo estremamente arrogante e strafottente ci viene richiesto di pagare nuovamente tutto, perchè loro non hanno colpe e non hanno intenzione di fare nulla. Chiesto rimborso e fuggiti in un'altra struttura. ALLA LARGA!!!!

10/10 Excellent

Shirray

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

10/10 Excellent

Dieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War sehr schön alles wunderbar essen sehr gut Pool war zu warm weil Pumpe defekt war
Stayed 7 nights in Feb 2020

2/10 Terrible

Kalule

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Nov 2019

6/10 Okay

Dahir

Liked: Cleanliness, room comfort

nice hotel, but bad management

bad aircondition.. Food? careful
Stayed 1 night in Feb 2020

8/10 Good

Malena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Fantastic place and very good service. A lot of Italian tourists and the food served is typically Italian. We stayed at a lot of different places on our holiday and to spend 7-14 days at this place with only Italian food while in Kenya would not be ideal . The place is magnificent with nice and tidy rooms and comfortable beds. We spent New Years and had a wonderful dinner on the beach.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Struttura accogliente, in posizione vicina al centro di Watamu. Personale sempre gentile e sorridente. Ideale per trascorrere qualche giorno all’insegna del relax. Da migliorare: servizi igienici. Nota negativa a margine: prezzo troppo elevato per i pasti esclusi dalla tariffa all inclusive.
Stayed 14 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben curata, con una grande piscina e la spiaggia affaccia nella baia dell’isola dell’amore che si raggiunge a piedi con la bassa marea. Il cibo è buono e abbondante e ogni sera organizzano uno spettacolo, oltre al beach volley e l’acqua gym con personale molto disponibile.
Stayed 6 nights in Aug 2019

10/10 Excellent

Nique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I missed was hot water in the showers. I pointed it out and it was fixed, but the problem came back. A special comment about the incredible staff. They where amazing, hard to be better in making people feeling welcome than what they did.
Stayed 5 nights in Jul 2019

10/10 Excellent

Bart-Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly place

Sun Palm beach is really a great place to stay. As is Watamu! All staff were very (child)friendly. Only remarks would be the limited choice of food (non Italian alternatives were on the menu but not available during ou stay).
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is not as shown on the website. It was a shabby room with black mold showing on the walls of the facility and in the outflow pipe to the AC. The bathroom is a mess, cracked vanity cracked and dirty molding on shower floor soiled by age tile floor. The room AC shut on and off many times during the hot tropic nights. The food started fine but later brought the gift of travelers disease (diarhea). This is not a 4 star hotel. The beach was 4 star. Who rates these resorts anyway? This was a most distressing stay after a 21hour flight. Expedia you should be ashamed and embarassed to represeent this resort.
Stayed 6 nights in Mar 2019

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort set on a fantastic beach.

We stayed at the Sun Palm for 3 nights as a family of 5. The staff were very welcoming and showed us around the resort and were very accommodating with our needs. The resort is set on a fantastic beach with clear water and an abundance of interesting island/coves to discover. The room was excellent, spacious and clean. The buffet food was good with plenty of options, including pancakes for breakfast and pasta station for dinner, which kept our kids happy. The restaurant on site was also excellent for choice. The hotel catered for their Italian guests but as English speakers we were not left out and every effort was made to ensure we were involved especially during the evening shows. Would return again for another fully enjoyable holiday.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personale gentilissimo, molto disponibile e sempre sorridente, in particolare i camerieri al bar e il personale della reception. La camera molto confortevole e bellissima la vista sulla piscina. Bellissima la spiaggia privata con lettini gratuiti e personale sempre gentilissimo. Le uniche pecche del soggiorno sono state il WI-Fi molto debole e limitato solo alla reception e la doccia con l'acqua al massimo tiepida.
Stayed 5 nights in Jan 2019

10/10 Excellent

Gabit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well rested

Hotel very much. late check out until 16.00 cost $ 40. bedding and towels changed daily. English speaking staff. the food in the general restaurant is of good quality, but a small cockroach crawled along one of the salads. The à la carte restaurant on the menu offers Japanese, Italian and Swahili dishes. we chose Japanese and were shocked. instead of miso soup, we were served warm water with soy and instant noodles from the bag. Tempuri were edible, instead of sushi, we were served 3-4 kinds of rolls with a minimum amount of fish. The chief of restaurants Mario apologized for our remarks and wishes and gave us a 10% discount for which he thanks. very much straining beach boys on the beach, do not lag behind you for anything. the job of protecting the beach is only to prevent the beach boys from entering the beach area of ​​the hotel, but they manage to impose their goods and services from there. but this is a problem of hotels all over the coast. in general, the hotel and its location is quite decent.
Stayed 3 nights in Dec 2018

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel fantastico !

Struttura meravigliosa immersa nel verde con piscina e attività di animazione di fronte la spiaggia più bella di Watamu ! Spiaggia riservata e attrezzata. Hotel pulito confortevole e con personale molto amichevole è disponibile! Wi-Fi molto scarso è solo nelle aree comuni per il resto ottimo hotel situato in zona strategica per gli spostamenti!
Stayed 1 night in Sep 2018

4/10 Poor

Sanjay

Disliked: Staff & service, property conditions & facilities, room comfort

Very basic hotel , with no life

Had cockroaches in breakfast. Rest you can imagine... sad experience
Stayed 2 nights in Jul 2018

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2018