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Crystal Bay Resort

Property class: 3.5

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Photo gallery for Crystal Bay Resort

View from room - Crystal Bay Resort (Watamu)
Outdoor pool - Crystal Bay Resort (Watamu)
Interior - Crystal Bay Resort (Watamu)
View from property - Crystal Bay Resort (Watamu)
Spa reception - Crystal Bay Resort (Watamu)
At Crystal Bay Resort, you can look forward to a free breakfast buffet, a terrace, and a garden. Treat yourself to spa services, such as a deep-tissue massage, a facial, or a manicure/pedicure. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free WiFi in public areas is available to all guests, along with a library and dry cleaning/laundry services.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 King Bed, Garden View

Premium bedding, in-room safe, bed sheets

Standard Double Room, 1 King Bed, Garden View

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Family Room, Multiple Beds, Sea View | Living area

Family Room, Multiple Beds, Sea View

  • Sea view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Premium bedding, in-room safe, bed sheets

Deluxe Double Room, 1 King Bed, Sea View

  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

About the neighborhood

Watamu Village, a neighborhood in Watamu, is home to Crystal Bay Resort. Ruins of Gedi and Portuguese Chapel are local landmarks, and the area's natural beauty can be seen at Watamu Beach and Prawn Lake. Visit our Watamu travel guide
Map
Jacaranda Road, Watamu, Coast Province, 80202

What's nearby

  • A beach with a thatched umbrella, wooden lounge chairs, and a clear blue sea.
    Watamu Beach
    13 min walk - 0.7 miles
  • A person in a canoe on a calm body of water during sunset.
    Mida Creek
    8 min drive - 2.5 miles
  • A beach with a boat on the water and the sun setting in the background.
    Malindi Beach
    27 min drive - 16.3 miles
  • Prawn Lake
    4 min drive - 2.1 miles
  • Ruins of Gedi
    15 min drive - 4.6 miles

Getting around

  • Malindi (MYD)
    25 min drive

Restaurants

  • 7 Vizi Cafe
    5 min walk
  • Isla Cafe
    15 min walk
  • Willy Beach Restaurant
    10 min walk
  • Hemingways Bar
    3 min drive
  • Papaya Beach Bar
    8 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Crystal Bay
  • Tamu

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Crystal Bay Resort have a pool?

Yes, this property has 2 outdoor pools.

Is Crystal Bay Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Bay Resort?

Check-in start time: noon; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Bay Resort?

Check-out is at 10:00 AM.

Does Crystal Bay Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Bay Resort located?

Located in Watamu Village, this beach hotel is 0.4 mi (0.6 km) from Watamu Beach and within 3 mi (5 km) of Prawn Lake and Mida Creek. Kipepeo Butterfly Project and Ruins of Gedi are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Bay Resort Reviews

8.4

Very Good

8.8

Cleanliness

10

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified review

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity, the politeness of the staff and the place is very central.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale super gentile e disponibile! Pulizie giornaliere sia della camera che della piscina.
Stayed 6 nights in Sep 2022
Verified review

8/10 Good

Karima

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant!!

It was pleasant considering the hotel was fully booked.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jätt fint hotel ,lugn,trevliga personal.Det saknar bara lunch och middag
Stayed 2 nights in May 2021
Verified review

2/10 Terrible

Verified traveler

Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020