Is Hotel Indigo - Stratford Upon Avon, an IHG Hotel pet-friendly?

Yes, pets are allowed at this property. A fee applies. Service animals are exempt from fees.

Self parking is available for a fee. Limited spots are available.

Where is Hotel Indigo - Stratford Upon Avon, an IHG Hotel located?

This family-friendly Warwick hotel is located in a shopping district, within 2 mi (3 km) of Chedham's Yard and Charlecote Park. Compton Verney House is 3 mi (4.8 km) away.

6/10 Okay

Mark

Dec 19, 2017

Liked: Room comfort

Disliked: Property conditions & facilities

Birthday

We were really disappointed on arrival as the hotel was covered in scaffolding and the entrance looked much more like a 1970s multi-storey carpark than a 4* hotel. The stairs (the lift was out of order), reception area and room were very dated. The soundproofing in the bathroom was non-existent (my wife could hear everything next door). Having said that the beds were comfortable, the staff were friendly and the breakfast was ok.

Stayed 1 night in Dec 2017

4/10 Poor

Jacky, dorset

Dec 10, 2017

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Disappointing.

Expecting old, period type rooms but not available due to renovation. Lift was not working which caused inconvenience to arthritis sufferer. Cooked breakfast was cold.

Stayed 3 nights in Dec 2017

8/10 Good

Ral

Nov 28, 2017

Liked: Cleanliness, staff & service, room comfort

Under construction, but still a good property.

We were shocked to find that much of the hotel was covered in scaffolding, making it hard to find the hotel at dusk. We did find it, with the help of a local passer-by. Once inside, the refurbishment project was not very evident, and it was quite comfortable and nice. We enjoyed having a triple room, where our daughter had her own bed instead of a sofa-sleeper. The included breakfast was good, with made-to-order eggs. Location was very convenient, a short walk to train station and restaurants and shops in central Stratford-upon-Avon. All in all, it is a good hotel, and I'm sure it will be better when their project is done.

Stayed 1 night in Nov 2017

6/10 Okay

Mr M R

Nov 17, 2017

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Not impressed with the Falcon Hotel

Extremely disappointed to find that half the hotel was closed for refurbishment. There was nothing on the website to indicate this and I would suggest that would be a negligent breach of the Misrepresentation Act. In addition, the bulb in a bedside lamp had failed and when asked to change it the reply was that the hotel had run out of bulbs. Even worse was the wash hand basin which was blocked so badly that it took fifteen minutes to empty. We didn’t both complaining because if they couldn’t change a light bulb there was no chance of the sink being repaired. We certainly wouldn’t recommend the Falcon to anyone and we certainly won’t be returning the next time we visit Stratford-upon-Avon.

Stayed 1 night in Nov 2017

8/10 Good

Hanne Genia, Devon

Nov 15, 2017

Liked: Cleanliness, staff & service, room comfort

Comfortable Centrally Located Hotel

Very nice experience. Very comfortable room and bed. Lots of building work taking place right now so some of the communal areas were a little dusty and tired looking. Overall really enjoyed the hotel and would definitely return if in the area again. Would also recommend to friends. Only negatives were parking issues, very few spaces and difficult to park if you did manage to get one. Lack vegetarian option for full breakfast. Communal areas looking a little tired in areas. However would stay there again as very nice hotel overall

Stayed 2 nights in Nov 2017

10/10 Excellent

Melboy, Warwickshire

Nov 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight in October

Stayed overnight so that we could take in a show. Very good experience.

Stayed 1 night in Oct 2017

8/10 Good

John, England

Nov 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We needed one night's accommodation

The hotel is undergoing a major refurbishment to the original Elizabethan building at the front. We stayed in the modern section, towards the back, whilst the renovations take place. It was fine. There was no disturbance from the building work.The staff were very pleasant. The room was spacious, clean warm and has a large window. However, not a spectacular view though not unpleasant. Breakfast was generous. The bar seemed a little pricey but probably not out of line with other similar places in Stratford upon Avon. A good nights sleep!

Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Nov 6, 2017

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Falcon under change

The staff were excellent really helpful and always tried to please. Room was comfortable and clean. However, due to renovation facilities were dramatically reduced. A hotel we use regularly so we were very disappointed that we were not told of the renovation in progress. If we had known we most certainly would have chosen a different hotel on this occasion, so disappointed therefore in the price - think it was over priced.

Stayed 2 nights in Nov 2017

10/10 Excellent

Kevin

Nov 3, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Stayed at this hotel and was very happy. The staff were friendly and the room was clean with tea and coffee provided.The hotel is located in the town center which is ideal and the hotel has parking facilities. There is a major refurbishment going on but it did not in any way affect us.I would be happy to stay here again.

Stayed 1 night in Oct 2017

6/10 Okay

Roger, Worcester

Nov 2, 2017

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Town Hotel

We were not informed about the extensive renovation programme and was not what we expected when we booked for my wife's 60th birthday visit to Stratford

Stayed 1 night in Oct 2017

8/10 Good

Dee

Oct 30, 2017

Liked: Cleanliness, staff & service, room comfort

Good hotel! Good location!

This hotel offers good, clean facilities in the shell of a traditional building. We stayed in the modern part as the older part is under renovation. A comfortable stay despite the upheaval. Great to have discount on the first round at the bar and good rates and availability of parking.

Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Oct 29, 2017

Liked: Cleanliness, staff & service, room comfort

close to thearte

Hoping the interior of the old part of the hotel will not be ruined by the refurbishment or the name of the hotel changed

Stayed 1 night in Oct 2017

8/10 Good

george

Oct 28, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in the heart of Stratford

The location couldn't be better, directly opposite Shakespeare's 'New Place'. The hotel is undergoing major refurbishment but this wasn't really a problem as we only spent a minimal time in our room (sleeping!) as there's lots to do in and around Stratford. There are also lots of eating places to suit all tastes. Staff are extremely pleasant and helpful, particularly considering the hotel is closing at the end of December for an extended period and presumably staff will be transferred to other hotels or lose their jobs. Our room was large and spotlessly clean. Would recommend staying but you'd need to be quick!

Stayed 3 nights in Oct 2017

8/10 Good

Dale, Dorking UK

Oct 24, 2017

Liked: Staff & service

Undergoing refurbishment but very enjoyable stay

We were aware of the refurb prior to our trip, so realised that this was reflected in the prices we paid & weren't disappointed by this. As we were staying Saturday & Sunday there were no building works taking place and we were not disturbed. The rooms in the 60s block are somewhat dated & the windows and net curtains certainly below par, however they are perfectly clean & comfortable. Breakfast was served in a lovely room in the old part of the hotel & was very good. The communal areas downstairs were of a high standard and we were given a voucher for 15% off our first order of drinks. We had no problem parking in the car park, even though the hotel was full on Saturday night. Staff were all extremely helpful - especially good considering that they are all going to be made redundant in December! All in all, great value for the price and a wonderful location in the centre of town.

Stayed 1 night in Oct 2017

8/10 Good

Kathryn

Oct 17, 2017

Liked: Cleanliness, staff & service, room comfort

Romantic weekend

Had a great overnight stay prior to golf society meet up. Excellent location and reasonable parking for a town centre hotel. Room was very comfortable and quiet. Hotel is undergoing a major refurbishment, but they are maintaining high standards whilst this is ongoing.

Stayed 1 night in Oct 2017

4/10 Poor

Moyra

Oct 17, 2017

Disliked: Property conditions & facilities

We won't stay there again.

OK...so they are having a makeover and the exterior of the hotel is hidden by building work. They omitted to mention this and our taxi driver from Leamington Spa has to drop us off. We ask for a morning call we didn't get it and we had to be at The Other Place for 9/15 am. A rushed breakfast. We cannot have anything to eat on arrival ! We heartily wish we had booked elsewhere. It is not good to carry on your chatting in reception and ignore returning guests. The room is clean but shabby as is the rest of the hotel.

Stayed 2 nights in Oct 2017

8/10 Good

Pauline, London

Oct 16, 2017

Liked: Cleanliness, staff & service, room comfort

Great hotel and great location.

We arrived early on Friday and our room was ready so we had an early check in, we walked around town and found a lovely bistro to have lunch. We went to the theatre later in the evening but could only find one restaurant open when the play finished. All in all we had a great weekend.

Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Oct 13, 2017

Liked: Cleanliness, staff & service, room comfort

Central location

Perfect location for exploring the sights, offers limited parking facilities. The receptionist was friendly and helpful. Can't enter on food as we had all meal including breakfast in the town

Stayed 1 night in Oct 2017

10/10 Excellent

ShadowTraveller, KOR

Oct 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shakespeare 생가에서 가깝고 친절 & 주차 가능

자동차 여행자에게는 도심내 주차가 굉장치 골치 아픈 문제일 수 있는데 주차가 가능하고 나름 역사가 있는 호텔이라는 점과 고객에 대한 친절함을 느껴지는 호텔입니다.

Stayed 1 night in Sep 2017

8/10 Good

Simon, Seattle, WA, USA

Oct 9, 2017

Liked: Cleanliness, staff & service, room comfort

Well located in Stratford, with parking

If you want a well located hotel with decent facilities then the Falcon fits the bill. Five minutes to the theaters, and pretty much anything in the centre of Stratford, makes this an easy choice. Breakfast was included in our rate, which was a plus, and pretty good. I'd stay again, and recommend to friends. When their extensive renovation is complete then I'd expect the experience to be further enhanced.

Stayed 1 night in Oct 2017

8/10 Good

Monize, UK

Oct 9, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great localization, nice hotel e lovely staff. Just few parking spaces, but I recommend Falcon Hotel for sure.

Stayed 2 nights in Oct 2017

4/10 Poor

Janet, West Midlands

Oct 9, 2017

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Disappointed

I chose this hotel for an overnight stay with my daughter whose birthday it was. I chose it because it was a beautiful Tudor building with a walled garden and I wanted my daughter to have a lovely surprise and enjoy something special during our visit to Stratford upon Avon. It was quite a shock and disappointment to find it was a building site, totally encased in scaffolding and plastic with only a few flower beds visible in the 'garden'. This was not shown on the website at the time of making the booking. Had I known this, I would not have booked to stay there. We did not choose to eat at the hotel as we did not fancy a celebration meal peering out of the windows at scaffolding and plastic. It would have been good if notification could have been sent to people booking before the website was changed to indicate that 'access to and visuals of the Tudor building are not currently available' with the opportunity of a full refund so that we had the choice to book elsewhere. I would most certainly have done so as I looked at a number of choices.

Stayed 1 night in Oct 2017

10/10 Excellent

David

Oct 6, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for my Needs

Istayed in Stratford because it was ideally located for what I planned to do. I stayed at the Falconm because I had stayed there before and I enjoyed that stay. The hotel is having a makeover, but that did not affect any aprt of my stay. If I stay in Stratford in the future, I will certainly look at staying at the Falcon because I find it ideal for my needs.

Stayed 2 nights in Sep 2017

4/10 Poor

Mickie, Midlands UK

Oct 6, 2017

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Well placed hotel in Stratford

The hotel was disappointing as the photograph of the hotel showed a Tudor black and white building. This part of the hotel was being renovated. Our room was in the hideous 1970s extension tagged onto the back of the hotel. The room was clean and basic. But had a view of the car park.

Stayed 1 night in Sep 2017

10/10 Excellent

Gabrielle

Oct 2, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien situé, près de l'aéroporté

On a eu un petit problème électrique à notre chambre alors nous avons été transféré dans une autre chambre et avons été surclassés.

Stayed 1 night in Sep 2017

Hotel Indigo - Stratford Upon Avon, an IHG Hotel

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