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Surfeel Hotel Wakkanai

Property class: 3.5

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Photo gallery for Surfeel Hotel Wakkanai

A bar with a view of the sea, bar stools, and a patterned carpet. - Surfeel Hotel Wakkanai (Wakkanai)
A chef preparing food at a table with a view of the ocean. - Surfeel Hotel Wakkanai (Wakkanai)
A room with a large window overlooking a pier and a ship. - Surfeel Hotel Wakkanai (Wakkanai)
A woman seated at a table with a view of the sea and a sailboat. - Surfeel Hotel Wakkanai (Wakkanai)
A grand hotel lobby with a red carpeted staircase, marble columns, and a large chandelier. - Surfeel Hotel Wakkanai (Wakkanai)
Surfeel Hotel Wakkanai provides amenities like a bar and 3 restaurants. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for High Floor Twin Room, Ocean View, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a television.

High Floor Twin Room, Ocean View, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, a small table, and a chair.

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(53 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

A hotel room with a bed, a nightstand, a telephone, and a painting on the wall.

Double Room, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

A hotel room with a bed, two bedside tables, a chair, a table, and a window with curtains.

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and shoji screens.

Japanese Style Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 7
  • 4 Twin Futons

View all photos for Crown Suite, Non Smoking

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Crown Suite, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Single Room, Non Smoking

9.4 out of 10
Exceptional
(19 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Large Twin Bed

About the neighborhood

Wakkanai is home to Surfeel Hotel Wakkanai. Soya Misaki is a local landmark, and the area's natural beauty can be seen at Rishiri-Rebun-Sarobetsu National Park and Wakkanai Park. Visit our Wakkanai travel guide
Map
Kaiun 1-2-2, Wakkanai, Hokkaido, 097-0023

What's nearby

  • A coastal cityscape with a prominent lighthouse, a large white building, and a dense urban area with various structures.
    Wakkanai Park
    9 min walk - 0.5 miles
  • Hokumon Shrine
    9 min walk - 0.5 miles
  • Shingonji Temple
    14 min walk - 0.8 miles
  • Wakkanai Fukko Market
    17 min walk - 0.9 miles
  • Wakkanai Karafuto Museum
    17 min walk - 0.9 miles

Getting around

  • Wakkanai Airport (WKJ)
    18 min drive

Restaurants

  • カフェレストラン マリーヌ
  • 海鮮炉端 うろこ亭
    12 min walk
  • 竹ちゃん
    5 min walk
  • 中央食堂
    12 min walk
  • シーサイドレストラン yu〜来 yuura
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,000 per person
  • 3 restaurants
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Surfeel Hotel Wakkanai pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Surfeel Hotel Wakkanai?

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Surfeel Hotel Wakkanai?

Check-out is at 11:00 AM.

Where is Surfeel Hotel Wakkanai located?

Situated in Wakkanai, this hotel is within a 15-minute walk of Hokumon Shrine and Wakkanai Park. Wakkanai Fukko Market and Shingonji Temple are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Surfeel Hotel Wakkanai Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 330 out of 642 reviews
Rating 8 - Good. 232 out of 642 reviews
Rating 6 - Okay. 54 out of 642 reviews
Rating 4 - Poor. 20 out of 642 reviews
Rating 2 - Terrible. 6 out of 642 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking, central to downtown
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to ferry. Airport shuttle stopped right at the hotel. The breakfast buffet was excellent. Somehow all restaurants in town were full (or by reservation only) on our arrival day, appreciated the dinner options offered at the hotel.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and clean hotel. We are planning to stay next time we go!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Standard clean room with a view and free parking.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Busy hotel so plan meals in advance. If you want to eat at the 12th floor, which is the top floor, teppanyaki restaurant you need to make reservations three days in advance. Breakfast was good but very busy and crowded during 7:00am-8:00am. During our stay the bar on the 12th floor was booked for private events so didn’t check it out but probably had a good view of the ocean.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel on this trip

Excellent in every way: spacious room, high quality amenities, friendly and welcoming staff, wonderful food service. Unbeatable location.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel

Beautiful multi story hotel on the harbor. Gorgeous lobby. Great dinner buffet . Hotel had feel of a great large city downtown hotel in the small city of WAKKANAI.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Nice spacious room in Wakkanai

We really enjoyed our stay here. The room was spacious compared to other Japanese hotel rooms we have stayed at. Would definitely stay here again.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location good
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, clean, well appointed room, really comfortable bed. The main downsides were the lack of heating which wasn't communicated until we arrived and a rather expensive, though good, breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is big and elegant and clean and is the last stop of the bus from the airport, no need for a taxi, and it is walking distance to the port for ferries going to Rishiri and Rebun islands
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast buffet was amazing and delicious at the Marine Restaurant, The Dinner at Anon was also spectacular I had Shabu Shabu and it was delicious, the staff ESPECIALLY Choong was very nice and Helpful 🙏🙏
Buffet
Local Specialties
Japanese pancakes and Syrup
Shabu Shabu
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable stay

Tried Japanese style room which was spacious and very clean. Sea view for the sun rise was a bonus. People were very friendly and service was good.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to JR station and bus station. We stayed for two nights in order to check out Cape Soya by bus. Staff were very helpful considering we spoke limited Japanese. I would recommend it for others for its location to see Cape Soya.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The View is prefect
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was built in the mid nineties in western fashion in the rooms so expect roominess, a closet and drawers! The lobby is very nice and meticulously kept, the walkway up to the hotel needs some TLC and my room heat could not be turned down so the room was much too hot. The staff was very welcoming friendly and helpful. You will need some skill with a translator app to communicate with them well however. I would stay here again if I need to.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff, Jessica Choong, is super helpful on transportation and dining advices. She is very proactive to provide support and information. Her excellent services let me have a very good impression for this hotel!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff to help getting taxies
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff who can speak english, japanese, cantonese, mandrian is very helpful, i highly revommend surfeel hotel to everyone who will visit wakkanai. The breakfast starts at 5am that we can catch the ferry to island to Rishiri without hurry.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff checked us in smoothly. Room was clean but quite dated.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - we return there every year. Remarkable service and esprit.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in every way. In remote Wakkanai it provides lodging at a level of the the very best hotels. A remarkably well maintained and operated facility - exhibiting the best of Japanese skill and aesthetics. Highly recommend.
Stayed 6 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024