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Surfeel Hotel Wakkanai

3.5 star property
Hotel in Wakkanai with 3 restaurants and a 24-hour front desk

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Photo gallery for Surfeel Hotel Wakkanai

Bar (on property)
High Floor Twin Room, Ocean View, Non Smoking | Premium bedding, in-room safe, desk, free WiFi
Exterior
Royal Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Crown Suite, Non Smoking

Crown Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Crown Suite, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Style Room, Non Smoking

Japanese Style Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Japanese Style Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 43 sq m
  • Sleeps 7
  • 4 Twin Futons

View all photos for Single Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Single Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 19 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Royal Suite, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 80 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for High Floor Twin Room, Ocean View, Non Smoking

High Floor Twin Room, Ocean View, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

High Floor Twin Room, Ocean View, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, free WiFi

Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Premium bedding, in-room safe, desk, free WiFi

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
Premium bedding
Toilet with electronic bidet
Private bathroom
  • 25 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Standard Twin Room Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room Non-Smoking

Premium bedding, in-room safe, desk, free WiFi

Double Room Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Japanese Style Room

  • Sleeps 4
  • 4 Twin Futons

View all photos for Triple Non-Smoking

Interior

Triple Non-Smoking

  • Sleeps 3
  • 3 Double Beds

Crown Suite

  • Sleeps 2
  • 2 Double Beds

High Floor Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Royal Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room Non-Smoking

Interior

Single Room Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Kaiun 1-2-2, Wakkanai, Hokkaido, 097-0023

What's nearby

  • Wakkanai Park - 11 min walk - 0.6 miles
  • Wakkanai Karafuto Museum - 17 min walk - 0.9 miles
  • Wakkanai Fukko Market - 17 min walk - 0.9 miles
  • Wakkanai City Komadori Ski Area - 4 min drive - 2.2 miles
  • Wakkanai Noshappu Aquarium - 6 min drive - 3.2 miles

Getting around

  • Wakkanai Airport (WKJ) - 18 min drive

Restaurants

  • ‪キタカラ - ‬6 min walk
  • ‪車屋・源氏 - ‬6 min walk
  • ‪ラーメン広宣 - ‬5 min walk
  • ‪スープカリー プチGARAKU - ‬6 min walk
  • ‪ワッカナイセレクト - ‬6 min walk

About this property

Surfeel Hotel Wakkanai

Property highlights
Surfeel Hotel Wakkanai provides amenities like a bar and 3 restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Concierge services, a banquet hall, and an elevator
Room features
All 143 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and free toiletries
  • Flat-screen TVs with satellite channels
  • Refrigerators, electric kettles, and heating

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,500 per person
  • 3 restaurants
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 12 and younger are not allowed at this property; All guests older than 12 are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Children 12 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Surfeel Hotel
Surfeel Wakkanai
SURFEEL HOTEL WAKKANAI Hotel
SURFEEL HOTEL WAKKANAI Wakkanai
SURFEEL HOTEL WAKKANAI Hotel Wakkanai

Frequently asked questions

Is Surfeel Hotel Wakkanai pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Surfeel Hotel Wakkanai?

Self parking is free at this property.

What time is check-in at Surfeel Hotel Wakkanai?

Check-in start time: 1:00 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Surfeel Hotel Wakkanai?

Check-out is at 11:00 AM.

Where is Surfeel Hotel Wakkanai located?

Situated in Wakkanai, this hotel is within a 15-minute walk of Hokumon Shrine and Wakkanai Park. Wakkanai Fukko Market and Shingonji Temple are also within 1 mi (2 km).

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Surfeel Hotel Wakkanai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 218 out of 404 reviews
Rating 8 - Good. 141 out of 404 reviews
Rating 6 - Okay. 31 out of 404 reviews
Rating 4 - Poor. 12 out of 404 reviews
Rating 2 - Terrible. 2 out of 404 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Lovely!
Stayed 4 nights in Mar 2025

10/10

the hotel is big and elegant and clean and is the last stop of the bus from the airport, no need for a taxi, and it is walking distance to the port for ferries going to Rishiri and Rebun islands
Stayed 1 night in Feb 2025

10/10

Great place to stay
Stayed 2 nights in May 2024

8/10

Nice stay
Stayed 1 night in Sep 2024

10/10

Nice facilities and close to the station.
Stayed 2 nights in Oct 2024

10/10

Everything was excellent!
Stayed 1 night in Oct 2024

10/10

Location good
Stayed 1 night in Sep 2024

10/10

Superb hotel. Extremely attentive to customer needs and accommodating in every way.
Stayed 6 nights in Oct 2024

10/10

Excellent in every way: spacious room, high quality amenities, friendly and welcoming staff, wonderful food service. Unbeatable location.
Stayed 2 nights in Jul 2024

10/10

Tried Japanese style room which was spacious and very clean. Sea view for the sun rise was a bonus. People were very friendly and service was good.
Stayed 1 night in Oct 2024

10/10

We really enjoyed our stay here. The room was spacious compared to other Japanese hotel rooms we have stayed at. Would definitely stay here again.
Stayed 3 nights in May 2024

10/10

Excellent hotel, staying here felt like going back to the 90s

10/10

Love the hotel vibes.
Stayed 3 nights in Feb 2024

8/10

Friendly staff to help getting taxies
Stayed 1 night in Oct 2024

10/10

nice view
Stayed 2 nights in Jul 2024

8/10

The View is prefect
Stayed 1 night in May 2024

8/10

Lovely comfortable accomodation. Shame that the bar/restaurant on top floor was closed.
Stayed 1 night in Feb 2024

10/10

Staff are friendly but not really helpful as they can’t speak English. Also the breakfast is just so so.
Stayed 1 night in Jul 2024

10/10

I wish this place had a hot bath…. Wakkanai is very cold and windy so I wanted to jump in the hot bath…
Stayed 1 night in Jun 2024

10/10

The property was close to the train station and the ferry terminal. Also, the property is located close to the waterfront. But, my only gripe is that I thought I had booked an ocean view room. I did not. Everything else was excellent. I would return to the hotel just to stay in an ocean view room. I just might one day.
Stayed 5 nights in Jun 2023

4/10

air condition is not good, very hot in the room. staff is not sincere no restaurant nearby, can choose hotel restaurant only
Stayed 3 nights in Jun 2023

10/10

My adult son and I stayed one night at this hotel in early January. The airport bus took us directly to the hotel as its last stop. I had wanted to visit Wakkanai so as to be able to take a bus up to Cape Soya, the northern tip of Japan, and to see La Perouse strait, where the submarine USS Wahoo was sunk in October of 1943. There is now a peace monument at Cape Soya along with other monuments. The Surfeel Hotel Wakkanai was an ideal hotel for our purposes. The Wakkanai bus terminal is only a few blocks away. My son and I had separate rooms, each with a wonderful view of the Japan Sea. Lunch in the restaurant was reasonably priced and was excellent. The staff kindly held our luggage for a few hours in the reception area after checkout, while we did some souvenir shopping at the bus terminal. The return airport bus that afternoon had its first stop at the hotel.
Stayed 1 night in Jan 2024

8/10

部屋がきれいでよかったです。
Stayed 1 night in May 2025

10/10

朝食が美味しかった
Stayed 2 nights in Apr 2025

10/10

海側の部屋で窓が大きくて稚内港も目の前でロケーション最高でした！立地も良くて言う事なし！ 早朝に観た日の出が感動ものでした
Stayed 1 night in May 2025