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Smile Hotel Wakayama

Property class: 3

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Photo gallery for Smile Hotel Wakayama

A modern hotel building with multiple floors, large windows, and a prominent sign at the top. - Smile Hotel Wakayama (Wakayama)
A person seated at a counter with a document in front of them, a payment terminal, and a small Christmas tree decoration in the background. - Smile Hotel Wakayama (Wakayama)
A corridor with brick arches and a pathway. - Smile Hotel Wakayama (Wakayama)
A hotel room with two beds, a desk, a TV, a window with a view of greenery, and two bedside lamps. - Smile Hotel Wakayama (Wakayama)
A beach with a concrete walkway, a sandy area, and a hill with buildings in the background. - Smile Hotel Wakayama (Wakayama)
Located close to Wakayama Castle and Museum of Modern Art, Smile Hotel Wakayama provides dry cleaning/laundry services and a restaurant. Guests can connect to free in-room wired internet.

Reviews

7.8 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Single Room, Non Smoking

A hotel room with a bed, a desk with a television, a window with a view of a castle, and a framed picture on the wall.

Basic Single Room, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Basic Twin Room, Smoking

A hotel room with two beds, a desk with a television, a window with curtains, and an air conditioning unit.

Basic Twin Room, Smoking

7.4 out of 10
Good
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Basic Twin Room, Non Smoking

A hotel room with two beds, a desk with a television, a window with curtains, and an air conditioning unit.

Basic Twin Room, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free wired internet

View all photos for Basic Single Room, Smoking

A hotel room with a bed, a desk with a television, a window with a view of a castle, and a framed picture on the wall.

Basic Single Room, Smoking

7.8 out of 10
Good
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Twin Room Nonsmoking

Premium bedding, desk, iron/ironing board (on request), WiFi

Standard Twin Room Nonsmoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Single Room Nonsmoking

Premium bedding, desk, iron/ironing board (on request), WiFi

Standard Single Room Nonsmoking

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Single Room Smoking

Premium bedding, desk, iron/ironing board (on request), WiFi

Standard Single Room Smoking

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Wakayama, Smile Hotel Wakayama is near a train station. Wakayama Castle and Kishu Toshogu Shrine are notable landmarks, and if an activity is on the agenda, check out Kataonami Beach. Don't miss out on a visit to Porto Europa. Visit our Wakayama travel guide
Map
18 Minamimigiwacho, Wakayama, Wakayama-ken, 640-8232

What's nearby

  • A cityscape at night with a prominent castle on a hill, illuminated buildings, and a clear sky.
    Wakayama Castle
    6 min walk - 0.4 miles
  • Museum of Modern Art
    5 min walk - 0.3 miles
  • Wakayama Park Zoo
    6 min walk - 0.3 miles
  • Wakayama City Museum
    9 min walk - 0.5 miles
  • Hoonji Temple
    9 min walk - 0.5 miles

Getting around

  • Wakayamashi station
    14 min walk
  • Kansai Intl. Airport (KIX)
    47 min drive

Restaurants

  • Starbucks
    12 min walk
  • 萬町バル108
    11 min walk
  • balder coffee
    18 min walk
  • ラーメン 亀徳
    19 min walk
  • ガラージ製麺所
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,200 per person
  • A restaurant

Restaurants on site

  • Shangri-La

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 19-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 1200 per person
  • Covered self parking fee: JPY 1000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Wakayama pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Smile Hotel Wakayama?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Smile Hotel Wakayama?

Check-out is at 10 AM.

Where is Smile Hotel Wakayama located?

Situated in Wakayama, this hotel is within a 10-minute walk of Museum of Modern Art and Wakayama Castle. Kishu Toshogu Shrine and Kataonami Beach are also within 6 mi (10 km). Wakayamashi station is 14 minutes by foot and Wakayama Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Smile Hotel Wakayama Reviews

7.8

Good

7.4

Cleanliness

7.4

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 158 out of 579 reviews
Rating 8 - Good. 239 out of 579 reviews
Rating 6 - Okay. 133 out of 579 reviews
Rating 4 - Poor. 36 out of 579 reviews
Rating 2 - Terrible. 13 out of 579 reviews

Reviews

Verified review

10/10 Excellent

Putthiporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is very convenient and good for sleep. Staffs are friendly and very helpful.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Wakayama castle. Especially at night. Staff was outgoing. Close to train station.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Kin Hei Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. With parking space
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

View of Castle

Amazing hotel with an even better view. I had a superb view of Wakayama’s castle straight from my hotel room. Of course the staff were nice and the room was clean and comfortable. The location is brilliant although it is about a 15-20 minute walk to one of the two close by train stations. I would strongly recommend this hotel for the view!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Wah lok

Liked: Cleanliness, staff & service, amenities
Location it's about five bus stop Price is very good Breakfast with a view Wakayama Castle Breakfast is a must ¥900 very good price and with a killing view The hotel offers bicycle for free , but the problem is only for one hour You cannot get to anywhere within an hour so we did not use the service at all My suggestion most of the people will come and use the free bicycle only once even though they stay for many days why not let the hotel guest to use the service with combine hours Bus fare is quite expensive in Japan for the short distance right taking a taxi is lot better
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Changwan

Liked: Staff & service, property conditions & facilities, room comfort
It was nice and comfortable. Room is small, but place around hotel is really good (down town)
Stayed 1 night in May 2023
Verified review

6/10 Okay

Matthew

Hotel a bit old
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Yuen Kiu

Liked: Cleanliness, staff & service
The view of the Wakayama castle is good. The hotel is clean. But the facilities are old.
Stayed 8 nights in Jun 2023
Verified review

10/10 Excellent

Nathen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the castle and down town . Save . Great staff .
Stayed 5 nights in Oct 2024
Verified review

8/10 Good

Sang

Liked: Staff & service
price very cheap
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic Old-Style Hotel

Very Good Breakfast! The only drawback of this Property is that you cannot open the window in your room. It is also a bit dated.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for good price. Very friendly and helpful staff. The hotel actually provides you an actual key attached to a long plastic stick. No magnetic key. The hotel ONLY clean your room ONCE every THREE DAYS to save costs. The laundry room is the very top floor and is ALWAYS hot.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

CHUNG SHING

Liked: Cleanliness, staff & service, amenities
Poor ventilation in toilet
Stayed 5 nights in Sep 2025
Verified review

4/10 Poor

Lianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom stinks
Stayed 1 night in Sep 2023
Verified review

8/10 Good

澤滄

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

敏広

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自動販売機がちょっと遠かった。
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からは少し距離はありますが和歌山城目の前にあり夜はライトアップされた和歌山城がホテルから見え素晴らしかったです。 フロントの方もすごく丁寧に対応してくださいました。 更に、和歌山城を一望しながら朝食ビュッフェを楽しめてリーズナブルで大満足です。
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Ryuji

Disliked: Cleanliness, property conditions & facilities
タバコ臭は仕方ないにしてもシャワーカーテンのカビは落としておいて欲しかった。 朝食会場から見える和歌山城は綺麗でした。
Stayed 1 night in Aug 2026
Verified review

8/10 Good

浩一

Liked: Cleanliness, staff & service, property conditions & facilities
トイレの便座が冷たいのは大変でした。
Stayed 1 night in May 2026
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがやさしかった
Stayed 1 night in May 2026
Verified review

6/10 Okay

由加里

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
室内とバスルームの匂いが気になった。
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Sum Kin

Disliked: Cleanliness
房間尚算整潔，但整體比較舊，有使用的痕跡。浴室廁所有異味，浴缸牆身有變黑及變黃的痕跡，感覺不太乾淨。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

??

Liked: Cleanliness, property conditions & facilities
電話の対応から親切でした！ またお世話になりたいと思います
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Tomoya

Disliked: Cleanliness, property conditions & facilities
壁が薄く、隣の人の声が気になった。 景色はよかった
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, amenities
とてもよかったです
Stayed 2 nights in Dec 2025