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Petra Heart Hotel

3.5 star property
Hotel with free parking, near Petra Turkish Bath

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Photo gallery for Petra Heart Hotel

Rooftop terrace
Reception
Exterior
Exterior
Deluxe Triple Room | Pillowtop beds, minibar, in-room safe, desk

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Pillowtop bed
Private bathroom
Bathrobes
Bidet
Electric kettle
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Triple Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Pillowtop bed
Private bathroom
Bathrobes
Bidet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Pillowtop bed
Private bathroom
Bathrobes
Bidet
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Toursim St. next to Sanabel Sweets and, Wadi Musa, Ma'an Governorate, 71810

What's nearby

  • Petra Turkish Bath - 14 min walk - 0.7 miles
  • Petra Visitor Center - 15 min walk - 0.8 miles
  • Moses' Spring - 2 min drive - 1.4 miles
  • Petra - 7 min drive - 1.4 miles
  • al-Siq - 7 min drive - 1.4 miles

Getting around

  • Queen Alia Intl. Airport (AMM) - 174 min drive

Restaurants

  • ‪Nabatean Restaurant - ‬14 min drive
  • ‪Elan - ‬4 min walk
  • ‪Cave Bar - ‬16 min walk
  • ‪Basin Restaurant - ‬14 min drive
  • ‪Al-Wadi Restaurant - ‬3 min walk

About this property

Petra Heart Hotel

Hotel near Petra Visitor Center
Located close to Petra Turkish Bath and Street of Facades, Petra Heart Hotel provides an airport shuttle, a rooftop terrace, and an art gallery on site. In addition to a shopping mall on site and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and barbecue grills
  • A 24-hour front desk, tour/ticket assistance, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Petra Heart Hotel feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Showers and bidets
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JOD 15
Contactless check-in available
Late check-in subject to availability
Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 90 per vehicle
  • Early check-in fee: JOD 15 (subject to availability)
  • Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Petra Heart Hotel Hotel
Petra Heart Hotel Wadi Musa
Petra Heart Hotel Hotel Wadi Musa

Frequently asked questions

Is Petra Heart Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Petra Heart Hotel?

Self parking is free at this property.

What time is check-in at Petra Heart Hotel?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of JOD 15 (subject to availability). Late check-in is available from 11:00 AM– 3:00 PM for a fee of JOD 20.

What time is check-out at Petra Heart Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Petra Heart Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JOD 90 per vehicle applies.

Where is Petra Heart Hotel located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Petra Turkish Bath, Petra Visitor Center, and Street of Facades. Petra and al-Siq are also within 2 mi (3 km).

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Petra Heart Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 92 out of 111 reviews
Rating 8 - Good. 16 out of 111 reviews
Rating 6 - Okay. 3 out of 111 reviews
Rating 4 - Poor. 0 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

The best place to stay
Stayed 3 nights in May 2025

10/10

We enjoyed our stay at the Petra Heart hotel very much. The staff were friendly and extremely helpful. The room was clean and well equipped, even included free snacks (which came in handy for our hike in Petra). The location was great, only a short ride (3 min) to the visitor centre and a short walk from shops and restaurants. We would definitely stay here again and recommend anyone who is visiting Petra.
Stayed 2 nights in May 2025

10/10

The room was a good size and the bed was comfortable. The staff were friendly and accommodating. We arrived early and although there was no staff at the hotel, a staff member quickly arrived and opened the hotel, let us get ready and stored our bags whilst we went to Petra. Overall, I was pleasantly surprised given the price we paid. It was a walkable distance to Petra and there were restaurants nearby where we had breakfast and dinner. Thank you to the staff for being helpful and accommodating.
Stayed 1 night in May 2025

10/10

Amazing stay
Stayed 1 night in Jul 2023

10/10

The staff was very friendly and helpful! We loved our stay.
Stayed 1 night in Apr 2024

10/10

5 minutes away from Petra Visitor center!! Clean rooms and 24 hours front desk. Worth every penny
Stayed 3 nights in Jan 2025

10/10

Great staff, very helpful and nice breakfast plus aware of dietary needs
Stayed 2 nights in Nov 2022

10/10

The staff was amazing they did everything right made us feel home. Room were very clean and breakfast was the icing on the cake
Stayed 3 nights in Aug 2022

10/10

Comfortable, clean, well-appointed hotel. Good choice for price category, service was warm and very friendly. Would stay here again.
Stayed 2 nights in Mar 2023

10/10

Great place to stay if you are visiting Petra. The staff is very welcoming and attentive. HIGHLY recommended.
Stayed 2 nights in Nov 2023

10/10

Great location, clean & comfortable. Staff couldn't have been more friendly or helpful. Gave us great advice on seeing Petra. Right near the restaurant area
Stayed 2 nights in May 2024

10/10

Petra Heart Hotel is super close to restaurants and cafes and a short drive to the Petra visitor centre. The hotel staff were very friendly and helpful and the rooms new and very clean. I highly recommend the hotel for anyone looking for simple and convenient accommodation whilst in Petra.

10/10

Excellent stay. Quiet rooms, centrally located. Breakfast could be better, though
Stayed 1 night in Nov 2022

10/10

Very clean. Close to lots of food options and markets. Staff was very friendly and helpful. Rooms are smalls but very comfortable.
Stayed 2 nights in Mar 2023

8/10

Helpful friendly staff, comfortable well equipped rooms. No communal space except dining area.
Stayed 3 nights in May 2023

8/10

The owners and staff are very courteous with helpful information for planning the trip. Because of their advise we were able to see the entire Petra in one day.
Stayed 2 nights in Nov 2022

10/10

This is where we will stay every time we go to Petra. The staff are amazing, the breakfast was great, the room is what we wanted with a great shower after 2 days of walking Petra. You can walk from hotel to entrance, but it is easier to drive and park in the free parking behind the Mozenpick hotel. They gave us a ton of information on where to go and how to get there, let us use their microwave to make popcorn.. highly recommend.
Stayed 2 nights in Apr 2024

10/10

Both my wife and I enjoyed our brief stay in this hotel. Breakfast was served every morning and it was delicious. Staff was both friendly and very attentive. Highly Recommend for your next stay. A
Stayed 2 nights in Oct 2023

10/10

I was impressed. Considering the price, I didn’t .expect a spacious room and a very good breakfast
Stayed 1 night in Jan 2024

10/10

Wow!! What an amazing stay.☺️The staff are absolutely amazing and went above and beyond to make us feel welcome. Ten minute walk to Petra and many great restaurants around to walk to. Would highly highly recommend this hotel!! Best hotel service I’ve ever had!
Stayed 2 nights in Nov 2022

10/10

Very helpful personnel.
Stayed 3 nights in Nov 2022

8/10

I did a four night stay here at Petra Heart. It was a comfortable stay and the staff here are very friendly and accommodating. The room was clean as well as the bathroom, I liked the fact that it was a walk in shower. Petra Visitor Centre was a 3 min drive or if you are walking then it will take 15/20 mins.

10/10

Great stay, 5 mins drive to the main Petra gate. Staff were friendly and helpful from the moment we arrived. Parking was only on-street but was always plentiful so no issues finding a space. Breakfast was a good selection and the chef made us fresh omelettes which was a nice touch. Overall, a good affordable stay close to Petra. Of course there are fancier places you could stay, but if you plan to spend most of your time at Petra anyway this is a clean, comfortable and convenient place to crash and also very close to many good restaurants.
Stayed 3 nights in Jan 2023

10/10

We enjoyed very much our stay. We arrived very late at night and the staff was very friendly and informed us and recommended very good tips for our stay there. We were also offered a welcome drink that was a very nice touch that even higher stars hotel do not have. During the rest of the days our experience with the hotel was increasingly good specially with the very friendly and usefull staff making sure our stay was perfect. We really recomend it and will choose it again in our next visit to Petra.
Stayed 2 nights in Oct 2022

10/10

Staff was very kind and thoughtful. He prepared breakfast boxes for us (we left early) and gave us lots of information. Very impressive!! Thank you so much!!!
Stayed 1 night in Aug 2022