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Petra Heart Hotel

3.5 star property
Artistic inspiration awaits travelers at this stylish retreat near Petra's wonders, with rooftop relaxation and bike adventures through stunning landscapes.

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Photo gallery for Petra Heart Hotel

Rooftop terrace - Petra Heart Hotel (Wadi Musa)
Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, desk - Petra Heart Hotel (Wadi Musa)
Deluxe Double Room | Pillowtop beds, minibar, in-room safe, desk - Petra Heart Hotel (Wadi Musa)
Exterior - Petra Heart Hotel (Wadi Musa)
Reception - Petra Heart Hotel (Wadi Musa)
Petra Heart Hotel offers comfort and culture near the Visitor Center. Enjoy the on-site art gallery, rooftop terrace views, or borrow bikes to explore the Street of Facades. Free WiFi and laundry services available. Staff ready to enhance your stay.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Pillowtop beds, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

About the neighborhood

Located in Wadi Musa, Petra Heart Hotel is in the mountains. Petra Turkish Bath and Street of Facades are notable landmarks, and the area's natural beauty can be seen at al-Siq. Petra Visitor Center and Petra are two other places to visit that come recommended. Relax and indulge in the area's health/beauty spa, or seek out an adventure with mountain climbing and horse riding nearby. Visit our Wadi Musa travel guide
Map
Toursim St. next to Sanabel Sweets and, Wadi Musa, Ma'an Governorate, 71810

What's nearby

  • Petra Visitor Center
    Petra Visitor Center
    15 min walk - 0.8 miles
  • Street of Facades
    Street of Facades
    15 min walk - 0.8 miles
  • al-Siq
    al-Siq
    7 min drive - 1.4 miles
  • Obelisk Tomb
    Obelisk Tomb
    7 min drive - 1.4 miles
  • Petra Turkish Bath
    15 min walk - 0.8 miles

Getting around

  • Queen Alia Intl. Airport (AMM)
    177 min drive

Restaurants

  • My Mom’s Recipe Restaurant
    15 min walk
  • Petra Magic Restaurant
    2 min drive
  • Falafel Time Restaurant
    4 min walk
  • Qahwa Blk قهوة بلاك
    14 min walk
  • Al-Wadi Restaurant
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Shopping mall

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JOD 15
Contactless check-in available
Late check-in subject to availability
Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JOD 90 per vehicle
  • Early check-in fee: JOD 15 (subject to availability)
  • Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Petra Heart Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Petra Heart Hotel?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Early check-in is available for a fee of JOD 15 (subject to availability). Late check-in is available from 11:00 AM– 3:00 PM for a fee of JOD 20.

What time is check-out at Petra Heart Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Petra Heart Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JOD 90 per vehicle applies.

Where is Petra Heart Hotel located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Petra Turkish Bath, Petra Visitor Center, and Street of Facades. Petra and al-Siq are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Petra Heart Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Amenities

9.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 105 out of 127 reviews
Rating 8 - Good. 18 out of 127 reviews
Rating 6 - Okay. 3 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

Reviews

Verified

8/10 Good

Paul Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was friendly and the area is convenient
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Booked two rooms for a family of 5, rooms were comfortable and clean. Parking outside was easy to find. Hotel was walking distance to restaurants. Staff was very helpful. Breakfast at the hotel in the morning was good and included eggs to order, toast, coffee and an assortment of local dishes. Great value.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Petra Heart Hotel has been amazing! The room is clean, comfortable and updated. The beds are super comfortable. It is close to many restaurants within walking distance. The hotel comes with free breakfast which were all tasty. Most of all, it’s within 5 minute drive to Petra Visitor Center. The hotel Manager, Narati, has been very helpful who gave useful tips visiting Petra as well as restaurants recommendations. He’s very friendly and always willing to help to make your stay comfortable. The hotel is an excellent value for your money!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly stuff , good parking !
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! We loved our stay.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean, quiet and spacious room. People who work there are super friendly. I would definitely recommend this place to anyone who wants to visit Petra.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Shalendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting Petra. The staff is very welcoming and attentive. HIGHLY recommended.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Leilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Petra Heart hotel very much. The staff were friendly and extremely helpful. The room was clean and well equipped, even included free snacks (which came in handy for our hike in Petra). The location was great, only a short ride (3 min) to the visitor centre and a short walk from shops and restaurants. We would definitely stay here again and recommend anyone who is visiting Petra.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in Petra

Great location, clean & comfortable. Staff couldn't have been more friendly or helpful. Gave us great advice on seeing Petra. Right near the restaurant area
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Vinay

Liked: Staff & service, amenities, property conditions & facilities
5 minutes away from Petra Visitor center!! Clean rooms and 24 hours front desk. Worth every penny
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both my wife and I enjoyed our brief stay in this hotel. Breakfast was served every morning and it was delicious. Staff was both friendly and very attentive. Highly Recommend for your next stay. A
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is where we will stay every time we go to Petra. The staff are amazing, the breakfast was great, the room is what we wanted with a great shower after 2 days of walking Petra. You can walk from hotel to entrance, but it is easier to drive and park in the free parking behind the Mozenpick hotel. They gave us a ton of information on where to go and how to get there, let us use their microwave to make popcorn.. highly recommend.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Hemisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and the bed was comfortable. The staff were friendly and accommodating. We arrived early and although there was no staff at the hotel, a staff member quickly arrived and opened the hotel, let us get ready and stored our bags whilst we went to Petra. Overall, I was pleasantly surprised given the price we paid. It was a walkable distance to Petra and there were restaurants nearby where we had breakfast and dinner. Thank you to the staff for being helpful and accommodating.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and owner went above and beyond to make our stay so comfortable and easy. Recommendations on how to do petra, where to eat, what to eat. From giving us some delicious hibiscous drink when we were checking in to key chain when we checked out. It was more like visiting family than staying at a hotel. The hotel is in a great location for restaurants and things around. Its easy to drive or walk to petra visitor center. The hotel is new and spotless. And bed were very comfortable which is always hit or miss in some hotels but not this one. Thanks for a great stay guys 👌
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by how friendly and nice the staff were. Rooms are clean. Great AC/heat in each room. Rooms are small by US standards but adequate. Showers are like a cruise ship. Big selection of toiletries. They put snacks and drinks in each room as well. They will help you get a tour or pick out restaurants nearby. Great pomegranate tea at check in. I will definitely return. Walking distance to many Restaurants and shops.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed. Very kind workers
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Yazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Agnes

Liked: Staff & service, amenities, property conditions & facilities
Great stay, would recommend. Staff were excellent. Only criticism was that our first room smelt of cigarette smoke so we asked to move, new room was great and very clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Samirkumar

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities
We had the most AMAZING time here! The views from the 4th floor were wonderful-sunset and sunrise! The staff was impeccable! If you are treated half as well as we were you will be more than satisfied! We stayed for our wedding anniversary and it couldn't have been better. The room was spacious, the bed super comfortable and the amenities outstanding! I highly recommend this hotel. They actually want your business and work hard to makto earn your business. You won't be disappointed! The location is great too, with parking rifght in front!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and nice breakfast plus aware of dietary needs
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

MASOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Petra

The staff was amazing they did everything right made us feel home. Room were very clean and breakfast was the icing on the cake
Stayed 3 nights in Aug 2022
Verified

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very enjoyable stay in Petra

I had a really enjoyable stay at the Petra Heart Hotel. The staff were wonderful and extremely kind.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied with my stay

Comfortable, clean, well-appointed hotel. Good choice for price category, service was warm and very friendly. Would stay here again.
Stayed 2 nights in Mar 2023