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3.6 / 5Good
124 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Pet Friendly


What's nearby

  • Popular Location
    Schoenbrunn Palace
    12 min drive
  • Popular Location
    13 min drive
  • Popular Location
    Raimund Theater
    14 min drive
  • Airport
    Vienna (VIE-Vienna Intl.)
    18 min drive

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    About this area


    Near a train station, Best Western Smart Hotel is in an area with good shopping. Belvedere and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Schoenbrunn Palace and Hofburg Imperial Palace. Looking to enjoy an event or a game? See what's going on at Wiener Stadthalle or Ernst Happel Stadium.

    Popular Location

    What's nearby

    • Schoenbrunn Palace - 12 min drive
    • Belvedere - 13 min drive
    • Raimund Theater - 14 min drive
    • Naschmarkt - 15 min drive
    • Wiener Stadthalle - 16 min drive

    Getting around

    • Siebenhirten U-Bahn - 4 min drive
    • Vienna Vosendorf SCS Station - 6 min walk
    • Vienna (VIE-Vienna Intl.) - 24 min drive


    • Smart Restaurant – Restaurant offering local cuisine. Serves breakfast, lunch, and dinner.

    About this property

    Best Western Smart Hotel

    Along with a restaurant, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and a business center. All 101 rooms offer free WiFi, room service, and LED TVs with satellite channels. Guests will also find coffee makers, hair dryers, and safes.

    Property amenities


    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 14 per person
    1 restaurant
    1 bar
    Room service available

    Things to do

    Fitness center
    Outdoor pool

    Family friendly

    Dry cleaning service
    Outdoor pool


    Front-desk safe

    Guest services

    24-hour front desk
    Dry cleaning service
    Tour/ticket assistance

    Languages spoken


    Business services

    7 meeting rooms
    Business center




    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Wheelchair-accessible parking

    Room amenities


    Air conditioning
    Hypo-allergenic bedding


    Free toiletries
    Hair dryer
    Shower/tub combination


    Cable/satellite channels
    LED TV

    Food and drink

    Coffee/tea maker


    Iron/ironing board
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Terrible and not really 4 star

    It is really unfair to the other hotels that actually are 4 and 5 star, when places like this just lie and call themselves 4-star obviously to attract customers. I think the only reason they can somehow get away with calling themselves 4-star is that they have a swimming pool ( that nobody uses ) out in the backyard. But there really needs to be some extra reviews on places like this and extra investigations on the fact that they get away with lying and calling themselves what they definitely are NOT. When they’re clearly only 2.5 to 3-star if that.

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort


    Stayed 3 nights in Sep 2019


    • Disliked: Staff & service, room comfort


    The staff specially the phillipene lady and the big man was very rude not supported we ask for adapture they said not have although they give others the AC was 25 C very hot we ask them to low it to 23 they refuse we booked two rooms they but fridge in one other no its strange the swimming pool was full with insects and plant The only thing we like is the location The blonde girl was freindly

    Stayed 2 nights in Jun 2019


    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    When we came into the room, we noticed that one of the pillows had blood stains on them, we called reception to ask them to replace the pillow and it took nearly 2 hours for someone to come and change it. The TV in the room also didn't work and they had an attitude about fixing the remote and once again it took nearly 2 hours for someone to come and replace it. When we told the manager in the morning about how our stay was, he was rude and apprehensive despite the fact that we were very polite and he started saying "All of you Americans think you can just write bad reviews, well we will call the police because that's not how we do things here in Europe" and he said "Fortunately this isn't America " and he kept making his rude comments about Americans, even though all we did was complain that the room was clearly not cleaned. The Manager was extremely rude and didn't even once apologize for the condition of the room and had the audacity to give us attitude. Stay away from this place.

    Stayed 1 night in May 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Perfect Stop Over Hotel

    Very friendly staff and well located for motorway stop over. Big shopping centre close by but not much in way of restuarants or bars.

    Stayed 1 night in May 2019

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