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Hotel Jardins

Property class: 3.5

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Photo gallery for Hotel Jardins

A modern hotel lobby with a reception desk, glass doors leading outside, and a clean, polished floor. - Hotel Jardins (Serra)
A buffet with various food items including bread, pastries, and cheese. - Hotel Jardins (Serra)
Boats lined up on a sandy beach with a calm sea in the background. - Hotel Jardins (Serra)
A modern hotel building with a curved facade, multiple windows, and a sign indicating it is a hotel. - Hotel Jardins (Serra)
A conference room with a projection screen displaying "HotelJARDINS" and a whiteboard. - Hotel Jardins (Serra)
You can look forward to a free breakfast buffet, laundry facilities, and a 24-hour business center at Hotel Jardins. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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AARP members, save 30% or more on select Mexican hotels. Book between November 10 and November 16, 2026. Travel by 30 December, 2027.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a TV, and a wardrobe.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

A hotel room with two single beds, a wooden wardrobe, a desk with a laptop, a telephone, and a basket of snacks.

Standard Single Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Santa Luzia, a neighborhood in Serra, is home to Hotel Jardins. Sao Francisco Convent and Carlos Gomes Theater are local landmarks, and travelers looking to shop may want to visit Shopping Montserrat and Shopping Mestre Alvaro. Casa Porto das Artes Plasticas and Garoto Chocolate Factory are also worth visiting. Visit our Serra travel guide
Map
Rodovia ES 010, 1307, Jardim Limoeiro, Serra, Espirito Santo, 29194-043

What's nearby

  • An industrial facility with multiple smokestacks emitting smoke at night.
    Parque Industrial
    10 min drive - 2.7 miles
  • Shopping Montserrat
    5 min drive - 1.9 miles
  • Terminal Intermodal da Serra
    8 min drive - 2.1 miles
  • Shopping Mestre Alvaro
    10 min drive - 2.7 miles
  • Praia de Camburi
    17 min drive - 5.6 miles

Getting around

  • Cariacica Flexal Station
    33 min drive
  • Vitoria (VIX-Eurico de Aguiar Salles)
    15 min drive

Restaurants

  • Santa Gula Restaurante
    12 min walk
  • Churrascaria Varandas
    17 min walk
  • China Tem Bar e Restaurante
    16 min walk
  • Mercearia Botequim
    3 min drive
  • Ponto Grill
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 861 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Jardins pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Jardins?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Jardins?

Check-out is at noon.

Where is Hotel Jardins located?

Located in Santa Luzia, this hotel is within 3 mi (5 km) of Shopping Montserrat, Vitória Apart Hospital, and Terminal Intermodal da Serra. Shopping Mestre Alvaro and Chapel of St. John of Carapina are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Jardins Reviews

9.2

Wonderful

9.4

Cleanliness

8.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 146 out of 211 reviews
Rating 8 - Good. 52 out of 211 reviews
Rating 6 - Okay. 8 out of 211 reviews
Rating 4 - Poor. 3 out of 211 reviews
Rating 2 - Terrible. 2 out of 211 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is good food and affordable
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was better than expected… small breakfast options
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

A
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ótimo. Ótimo mesmo. Desde a equipe, estacionamento, restaurante próprio, café da manhã, quartos e conforto. O único problema é a localização. Não para quem viaja a trabalho pois, dependendo do segmento, está do lado do polo industrial de Serra. O problema é só mesmo a região que é um pouco barulhenta, com carros com com alto e motos sem escapamento passando pela noite.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom. Recomendo o hotel
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom quarto e café da manhã
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café da manhã, limpo e confortável
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Time da Recepção e serviço do Restaurante muito cordiais e prestativos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Estacionamento seguro e de fácil acesso
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel bacana, bem limpo com equipe muito eficiente.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
Falha no atendimento e não envio da Nota Fiscal Prezados, Gostaria de registrar minha insatisfação com o atendimento recebido durante minha estadia. No momento do check-in, o atendimento foi extremamente ruim e desorganizado, gerando transtornos logo na chegada. Além disso, o atendente foi debochado e rude, o que tornou a experiência ainda mais desagradável não sendo a primeira vez e não o único. No check-out, solicitei a emissão da nota fiscal da hospedagem e fui informado de que não seria possível naquele momento devido a um “erro de sistema”, com a garantia de que o documento seria enviado posteriormente por e-mail. Já se passou uma semana desde o check-out e, até o momento, não recebi a nota fiscal nem qualquer retorno ou posicionamento por parte do hotel, o que é inaceitável. A emissão da nota fiscal é uma obrigação legal e indispensável, especialmente para fins de prestação de contas e reembolso.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
O café da manhã foi o destaque.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Adorei a estadia! Tudo perfeito!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Limpeza impecável, funcionários muito atenciosos, o hotel é uma paz, um sossego e tem um café da manhã maravilhoso.. Com certeza me hospedarei novamente
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
O quarto estava impecável, a equipe muito gentil o café da manhã maravilhoso e a comida deliciosa
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes acomodações e instalações, funcionários extremamente solícitos, educados e profissionais, ótimas instalações, ambiente limpo, excelente café da manha.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, atendimento excepcional!!
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
LOCALIZAÇÃO, LIMPEZA E ATENDIMENTO
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito confortável, ótimo cafe da manhã, e limpeza espetacular
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Che
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
O unico problema no hotel é a falta de divisorias nas vagas das garagens, deveriam ter limitadores em concreto, um estacionamento que comporta 50 ou 60 carros perdendo 10 ou 15 vagas pelo desrespeito a marcações, divisorias de concreto de 200mm de altura na linha divisoria resolvem facilmente este problema.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Amei a experiência de hospedar nesse hotel, muita qualidade nos atendimentos limpeza muito bom
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Travesseiros super finos e desconfortáveis
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Música muito alto ao redor do hotel. A música não estava no hotel estava em algum lugar próximo.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acomodação perfeita

Indico o hotel porque a equipe é sempre prestativa e atenciosa. O quarto é limpo e proporciona um ambiente confortável. A localização é muito boa e o café da manhã é bastante satisfatório, com grande variedade de opções frescas e saborosas.
Stayed 4 nights in Feb 2025