Vacations Close To Virachey National Park

I've stayed at Planet Hollywood numerous times and this time was the most disappointing. Only 2 of the 6 elevators in the North Tower were working and you had to wait upwards of 20 minutes because each time the doors opened the elevators were full. We were offered a fountain/strip view as an upgrade, as well as a cot since there were 3 of us and we wanted our own beds but then had to ask several times for the cot, by calling guest services and finally going back down to the front desk. The issues were more of an annoyance but we thoroughly enjoyed our trip.

I really enjoyed myself and gave me a home like environment and feeling they were very clean. Staff was willing to work with me when I had an issue with the people upstairs. Their water were leaking in my room. They took care of it right away that it expeditiously, they didn’t have me wait no time I really enjoyed the service and the amenities and the place. Thank you so much and I will be returning and trying to get a timeshare, this is brought to you through via voice text on Miss Collins, Apple iPhone.

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The room was really nice, there are small things that can be improved but overall nice.

Great experience!

I was very disappointed with my stay at Icon Brickell, especially as a parent traveling with children. The apartment and overall property did not match what was presented in the photos, which was disappointing from the start. At the pool, I was supervising three children at all times, but we were repeatedly approached about rules that had not been clearly communicated. I was first told I had to be inside the pool with the children, which I did. Then, one child was told he could not jump in, even though he was wearing a life jacket and I was supervising him. Later, we entered the hot pool and were only then told that children must be over 5 years old. I understand that safety rules are necessary, but they should be clearly posted and explained in advance. Families should know these restrictions before entering the pool area. What was supposed to be an enjoyable family stay became stressful and uncomfortable. Based on my experience, I would not recommend Icon Brickell to families with young children.