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Veranda Hotel

Property class: 4

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Photo gallery for Veranda Hotel

A high-rise building with a modern architectural design, surrounded by other high-rise buildings and a busy street with illuminated signs. - Veranda Hotel (Vina del Mar)
A modern hotel room with a bed, a TV mounted on the wall, a dining area with a table and chairs, and a large window with a city view. - Veranda Hotel (Vina del Mar)
An outdoor dining area with tables and chairs, a covered seating area, and a view of a cityscape at dusk. - Veranda Hotel (Vina del Mar)
A rooftop pool area with lounge chairs and a view of a tall building. - Veranda Hotel (Vina del Mar)
A modern hotel lobby with a staircase, seating areas, and a bar. - Veranda Hotel (Vina del Mar)
Located close to Acapulco Beach and El Sol Beach, Veranda Hotel provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage or other spa services. The on-site restaurant, Veranda, offers breakfast, lunch, dinner, light fare, and al fresco dining. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi

Room options

View all photos for Superior Queen Room

A modern hotel room with a large bed, a red chair, a painting on the wall, and a city view.

Superior Queen Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a large window with curtains, a painting on the wall, and a view of buildings outside.

Superior Twin Room

  • Partial sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room with Sofa

A modern hotel room with a large bed, a sofa, a red chair, and a painting on the wall.

Superior Double Room with Sofa

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior King Suite

A modern hotel lobby with a round table, seating area, and a flat-screen TV mounted on the wall.

Superior King Suite

  • Partial ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Vina del Mar, Veranda Hotel is in the city center and near the beach. Palace Vergara and Flower Clock are notable landmarks, and the area's natural beauty can be seen at Acapulco Beach and Quinta Vergara. Looking to enjoy an event or a game while in town? See what's going on at Sausalito Stadium. Visit our Vina del Mar travel guide
Map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000

What's nearby

  • A beach with high-rise buildings, a glass-walled restaurant, and a rocky shoreline.
    Acapulco Beach
    10 min walk - 0.6 miles
  • A coastal castle with a green spire and a red flag, overlooking the sea with a ship in the distance.
    Wulff Castle
    5 min drive - 1.5 miles
  • Mall Marina
    12 min walk - 0.7 miles
  • Vina del Mar Casino
    15 min walk - 0.8 miles
  • Quinta Vergara
    16 min walk - 0.9 miles

Getting around

  • Viña del Mar Station
    15 min walk
  • Santiago Intl. Airport (SCL)
    88 min drive

Restaurants

  • Virgin Coffee
    1 min walk
  • La Flor de Chile
    5 min walk
  • A Mano Gin & Burgers
    5 min walk
  • Sikdorak Viña
    1 min walk
  • Pollo Campo 7 Norte
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar
  • Veranda

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,928 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 22 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Veranda Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

Is Veranda Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 22 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Veranda Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Veranda Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Veranda Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Veranda Hotel located?

Located in the heart of Vina del Mar, this hotel is within a 15-minute walk of Acapulco Beach, Mall Marina, and El Sol Beach. Vina del Mar Casino and Quinta Vergara are also within 1 mi (2 km). Viña del Mar Station is 15 minutes by foot and Hospital Station is 23 minutes.

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Reviews

Veranda Hotel Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 264 out of 451 reviews
Rating 8 - Good. 113 out of 451 reviews
Rating 6 - Okay. 35 out of 451 reviews
Rating 4 - Poor. 21 out of 451 reviews
Rating 2 - Terrible. 18 out of 451 reviews

Reviews

Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room and great staff
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Room with a wonderful view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is great, clean, refreshing water and the surroundings very comfortable and inviting. We thoroughly enjoyed the space
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Reception staff excellent and helpful. Average breakfast. Strange bathroom layout and room lighting.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fine, clean and spacious. Breakfast had a limited offering particularly with the fruit. The staff were courteous but a few smiles would have been welcome. Hotel is in a good location for beach and restaurants.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast, nice people works there and great location
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

nilgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be near the beach and restaurants.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very good. Plenty of restaurants and things to do nearby.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Jessie

Disliked: Amenities
Ok room, good location, great breakfast, bad shower, it sprinkled all over the floor, bathroom was always flooded, we called them , all they did was give us extra towels for the floor
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel while staying in Vina. Pretty good size rooms and nice staff
Stayed 9 nights in Oct 2023
Verified review

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it for the pool/patio area alone

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect business hotel. Staff very kind. Big room
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing from the rooms and staff, excellent and I’m very picky.
Stayed 11 nights in Mar 2024
Verified review

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience. Staff were very friendly and helpful
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. lovely area! hotel was clean and spacious
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe location

Lovely location in a vibrant area
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's located in a nice neighborhood, nearby to the city center.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building and facilities, great 3 floor with bar, restaurant in front to the swimming pool
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for solo travelers in Vina

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

chung see

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We really enjoyed our stay here. Johan was wonderful when we checked in which was very quick. Breakfast was great each day. We will definitely come back.
Stayed 7 nights in Dec 2023
Verified review

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option in Viña

Comfortable room, limited sea view, some street noise, very friendly staff, good restaurant, comfortable free underground parking, good price-quality ratio
Stayed 1 night in Mar 2024