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Hotel Terranostra

3.0 star property
Boardwalk/promenade hotel with free breakfast and area shuttle service

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Photo gallery for Hotel Terranostra

Front of property
Food and drink
View from property
Cafe
Premium Suite | Minibar, in-room safe, desk, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite Twin

Suite Twin | Minibar, in-room safe, desk, blackout drapes

Suite Twin

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite Superior

Suite Superior | Minibar, in-room safe, desk, blackout drapes

Suite Superior

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Plasma TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Rainfall showerhead
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout drapes

Premium Suite

Highlights

Balcony
Free cribs/infant beds
Plasma TV
Premium bedding
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Esmeralda 978, Valparaiso, Valparaiso, 2363253

What's nearby

  • Plaza Sotomayor - 6 min walk - 0.4 miles
  • Paseo Yugoslavo - 6 min walk - 0.4 miles
  • Valparaiso University - 10 min walk - 0.6 miles
  • Port of Valparaiso - 17 min walk - 0.9 miles
  • Vina del Mar Casino - 10 min drive - 5.4 miles

Getting around

  • Puerto Station - 5 min walk
  • Santiago Intl. Airport (SCL) - 71 min drive

Restaurants

  • ‪Cafe Turri - ‬5 min walk
  • ‪Vocare - ‬4 min walk
  • ‪Restaurant La Concepción - ‬5 min walk
  • ‪Furan - ‬2 min walk
  • ‪Foto Café - ‬2 min walk

About this property

Hotel Terranostra

Family-friendly hotel by the ocean
You can look forward to free self-serve breakfast, a coffee shop/cafe, and a playground at Hotel Terranostra. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A free area shuttle, babysitting (surcharge), and 1 meeting room
  • A front-desk safe, tour/ticket assistance, and free newspapers
  • Concierge services, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Terranostra have amenities such as free WiFi and safes, as well as free newspapers and minibars.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Plasma TVs with cable channels
  • Free infant beds, ceiling fans, and daily housekeeping

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 10 per night); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 7:30 AM to noon on weekdays and 8:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 135 per room (one-way)
  • Nearby parking fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Hotel Terranostra
Hotel Terranostra Valparaiso
Terranostra Valparaiso
Hotel Terranostra Hotel
Hotel Terranostra Valparaiso
Hotel Terranostra Hotel Valparaiso

Frequently asked questions

Is Hotel Terranostra pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Terranostra?

Limited spots are available.

What time is check-in at Hotel Terranostra?

Check-in end time: anytime.

What time is check-out at Hotel Terranostra?

Check-out is at noon.

Does Hotel Terranostra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 135 per room applies.

Where is Hotel Terranostra located?

This family-friendly Valparaiso hotel is located on the boardwalk/promenade, steps from Turri Clock Tower, Concepcion Lift, and Casa Mirador de Lukas. El Peral Lift and Museo de Historia Natural are also within 10 minutes. Puerto Station is only a 5-minute walk and Bellavista Station is 6 minutes.

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Hotel Terranostra Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 12 out of 77 reviews
Rating 4 - Poor. 11 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Thor

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Dirty. Bed full of ants. Good location. This is a step up from a hostel. Location is good for historical district. Room is dirty (e.g., little white specs on the bathroom walls from other people’s tooth brushing - ewwww!). Staff are OK. Tiny ants everywhere. In the bed. Biting.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO BIEN , PARKING NO TIENE EN EL HOTEL Y ESTA A 5 CUADRAS.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

En decadencia

Habia ido dos veces antes y se destacaba por su limpieza y estilo moderno, además por la excelente calidad de su desayuno. Primero, la recepción sucia y desordenada. El check in es recién a las 4 de la tarde. Esta vez alojamos en la suite premium, que dicho sea de paso nada tiene que envidiarle a las suites supreme excepto por tener una tina de baño. La cama chirriaba al menor movimiento, el colchón no cabía por lo tanto quedaba doblado hacia arriba, hacia un calor sofocante sin aire acondicionado, no tenia ventanas ni vista al mar mas que unos pequeños ojos de buey circulares y muy sucios, la ventana del baño permitía acceder a un balcón común con otras piezas, sin privacidad, la maquina de cafe prometida no estaba, el minibar vacío y manchado con vino, tampoco hubo trago de cortesía como se ofrece. Telarañas en el cielo, mobiliario en mal estado, etc. El desayuno ya no tiene jugos naturales ni café de grano, todo envasado tipo supermercado, el pan seco, la grill no calienta el pan correctamente, etc. Detalles como que los focos de los pisos y cerámicos estan rotos, por fuera el edificio está todo rayado, etc. La atención sigue siendo buena pero definitivamente no regresaremos, menos después de haber sido una invitación sorpresa para alguien muy querido y más encima de lo caro de la habitación ($90.000 aprox x noche) fue una verdadera verguenza.
Stayed 2 nights in Nov 2018

4/10 Poor

Rosana Rodolfo Pizzolatti

Disliked: Cleanliness, room comfort
Péssimo, hotel sujo e quartos sem conforto
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Lovely staff

Lovely staff and actually decent location very close to the city center but it is not in a nice area. The staff could not be nicer and the room were pretty nice.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right in town

Lovely staff in an old bank. Lots of character. Good price and terrific room.
Stayed 2 nights in Apr 2018

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

excellent location easy walking to major tourist sights and situated on busy thoroughfare linking many restaurants and bars
Stayed 2 nights in Jan 2018

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel ideally located

When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!
Stayed 1 night in Feb 2018

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and friendly

When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.
Stayed 4 nights in Feb 2018

4/10 Poor

Aili

We booked Hotel Terranostra but was told that the hotel was overbooked and we were sent to another hotel
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveler

Liked: Staff & service

Last minute booking and met our needs

Didn't have a lot of time to research and this hotel met the need and price point for a last minute overnight stay. The staff spoke English and were helpful. Main issue is they advertise parking and there was none at this hotel site. Hotel staff directed us to park at the mall which was several blocks away and presented some logistical challenges, but they do validate parking so we were not charged for parking. I f you are a light sleeper, pay attention to room location. My roommate had a hard time sleeping due to street noise but I was fine. They offer breakfast and coffee was good.
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Good location, but the rest is below average.

Great location. Receptionist needs to improve their customer service and job skills. They were not welcoming at the desk. The lady, Maria Jose was unprofessional and very stiff not to help further. The hotel did not provide water unless it was tap water at breakfast. The breakfast was below average. Fruit started to go bad faster than expected. The hotel desk was not putting effort to make it more accomadating.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel Terranostra, adequate, not great

The hotel is in a grimy, business area, dirty, grafitti filled neighborhood. However, it is a safe area, near to the port, but away from the tourist area, which is a walk and ascensor ride away. When the adjacent ascensor reopens next year, it will be more convenient. The hotel was slightly grimy and our room was plagued with ants. Despite reporting this to the desk clerk every morning, the ants thrived in the room. The best part of the stay was breakfast, which was a very adequate buffet served up by Adolfo and his crew. They were friendly, helpful and engaging. Breakfast featured eggs, made to order. The bathroom was adequate, water pressure was ok, but shower water temp varied quite a bit, and bathroom lighting was dim at best. On the other hand, this is not USA, and with that in mind, the hotel was decent enough.
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Peter C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terranostra - central area

Hotel Terranostra is situated in a central part of Valparaiso. There are plenty of restaurants and bars nearby, and also close to a lot of the main attractions. As the Hotel is situated on a main street it is quite noisy especially at night ( we were there on a weekend which probably didnt help!). The Hotel is fairly basic, the rooms were a bit rundown and need some maintenance, shower tap for instance didnt work well. Breakfast is served downstairs in the restaurant which is on the main street. Breakfast is basic, eggs, ham, cheese, fruit and yogurt - help yourself. Staff very friendly and helpful.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel centrally located

The staff is always super accommodating and friendly, whether in town for business or pleasure, Terranostra has a great location. Steps away from Valparaiso' tourist attractions, restaurants and night life. From a work perspective, walking distance to the port and business areas. Has the charm of boutique hotels that dot the hills of this city, without having to climb stairs or thread complicated streets to get to them. Frequent guest and will definitely be staying there again when in Valparaiso.
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Nice boutique hotel, decorated in good taste with comfortable rooms. Not convenient if you come in a car (parking is far and not the safest walk back at night). Great breakfast included.
Stayed 1 night in Jul 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Suzette

Liked: Cleanliness, staff & service

Convenient but noisy location

Great place to be just very noisy all night.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value Hotel

Ive written so many reviews for this place, I keep repeating myself.. What keeps me coming back? Location, staff, comfort, breakfast, service, cost, etcetera. If you're staying in Valparaiso, whether for tourism or business, this is a great place. Highly recommended.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Recommend this place for sure

Rooms need AC or a fan, as open windows in a city that goes all night doesn't work. Great staff, excellent breakfast, convenient location. Consider making an iron available.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Jennifer, Lima, Peru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

There was no air conditioning, the bathroom fixtures were broken and falling off the wall, there were holes in the wall that they just put wall paper over.
This review was submitted before 2018 and has not been verified.

8/10 Good

Claudia, Puebla, Mex

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel súper lindo y moderno

La decoración del hotel es lo mejor! Está increíble, limpio, cómodo, me encantó. Pero si sufres de calor terrible! No hay aire acondicionado ni ventiladores! La noche puede convertirse en una pesadilla por esto. El desayuno nada extraordinario. Les falta picante para los mexicanos!