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Hotel Puerto Mayor

Property class: 3

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Photo gallery for Hotel Puerto Mayor

A wooden building with a curved roof, surrounded by a well-maintained garden with various plants and flowers. - Hotel Puerto Mayor (San Antonio)
A red and white building with a glass door, surrounded by a garden with various plants and flowers. - Hotel Puerto Mayor (San Antonio)
A view from a window with wicker chairs, overlooking a cityscape at night with visible roads and buildings. - Hotel Puerto Mayor (San Antonio)
A table set for dining with a view of the ocean. - Hotel Puerto Mayor (San Antonio)
A residential area with a paved driveway, a small house with a chimney, and a view of a port with cranes in the background. - Hotel Puerto Mayor (San Antonio)
You can look forward to free continental breakfast, a terrace, and a garden at Hotel Puerto Mayor. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Quadruple Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Economy Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Bedrooms, Ocean View

A bedroom with a bed, a desk, a chair, a nightstand, and a painting on the wall.

Standard Room, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, Sea View

A hotel room with a bed, a desk, a chair, a painting on the wall, and a window with curtains.

Executive Room, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds, Sea View

A bedroom with a bed, a nightstand, a lamp, a chair, and a door.

Standard Double Room, 2 Twin Beds, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

San Antonio is home to Hotel Puerto Mayor. Maípo River Wetland Park and Pablo Neruda's House are local landmarks, and some of the area's activities can be experienced at San Antonio Port and Rocas de Santo Domingo Golf Club. Centro Cultural de San Antonio and Centro Cultural San Antonio are also worth visiting. Visit our San Antonio travel guide
Map
Av 21 de Mayo 758, San Antonio, 2661336

What's nearby

  • A row of flags on a flagpole against a blue sky.
    San Antonio Port
    1 min walk - 0.1 miles
  • Centro Cultural de San Antonio
    19 min walk - 1.0 mile
  • Centro Cultural San Antonio
    3 min drive - 1.1 miles
  • Hacienda San Juan
    17 min drive - 6.2 miles
  • Tricao Park
    38 min drive - 14.1 miles

Restaurants

  • Café Literario Del Puerto
    10 min walk
  • Restobar MARBELLA
    11 min walk
  • Casa 21
    4 min walk
  • El Rincón De Mery
    7 min walk
  • La Caleta Restaurant
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a first aid kit

Frequently asked questions

Is Hotel Puerto Mayor pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Puerto Mayor?

Check-in begins at 2 PM.

What time is check-out at Hotel Puerto Mayor?

Check-out is at noon.

Where is Hotel Puerto Mayor located?

Situated in San Antonio, this hotel is within 1 mi (2 km) of San Antonio Port, Centro Cultural de San Antonio, and Centro Cultural San Antonio. Centro Cultural Estación de Ferrocarriles de Cartagena and Rocas de Santo Domingo Golf Club are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Puerto Mayor Reviews

7.2

Good

6.6

Cleanliness

7.6

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 7 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 6 out of 40 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in good condition and near the port. Staff was friendly.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view of the harbor. Was near the harbor. Was clean, quiet, friendly, helpful.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible hotel

very dirty room and smell, terrible, the reception old guy had overcharged us but we only stay for one evening,
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

The Hotel Room Condition is awful, it is not suitable for human living.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to check in early. I was able to checkout at 2. We could see our cruise ship from our room. The cruise was delayed. They were very accommodating. The restaurant on the property was very and very reasonable. The police HQ is the building next door.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location for a pre–Ocean Cruise Stay

I had a very nice stay at the Puerto Mayor. It was a good value for the cost especially since it included breakfast. The hotel personnel were pleasant and the room was quiet. I stayed there before a cruise and the cab ride to the terminal only took a few minutes. That was a real convenience. The hotel was within sight of the ship and no hotel was any nearer. I got to San Antonio by bus from Santiago and the taxi ride from the bus terminal to the hotel only took about 15 minutes.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
El trato del personal es excelente.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Staff & service
Bien situé pour la croisière, personnel accueillant, Les installations manquent un peu d’amour.;
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atencion y las habitaciones,. muy seguras
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

NO LO RECOMIENDO POR NADA

No recomendable, habitaciones sin preocupación por la limpieza, fui en familia y fue la peor elección que pudimos escoger, no es hotel sino que motel, envases de preservativos botados bajo las camas siendo que la habitación estaba recién entregada y “limpia” que da para pensar en el aseo del baño, sábanas, colchas. Baños tapados, falta de papel higiénico. Lo único en que pensábamos en salir pronto de ahí. Ventanas sin seguridad. Lo único rescatable es el desayuno, y la vista pero para eso voy a un restaurant o mirador. Pésima experiencia, lo tomamos como Hotel como dice la página. No lo es y deja mucho que desear. Cero recomendable ni para Motel. Además carísimo, ni un 4 o 5 estrellas cobra lo que ellos por una noche.
Stayed 1 night in Jul 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pésimo

Pésimo hotel para nada serio el recepcionista un asco . Tenía una reserva para el día viernes la cual llame que iba en camino y al llegar el tipo me dice que ya había vendido la habitación .. que hago a las 12 de la noche ?? Nunca más en ese hotel ojalá a nadie más le pase
Stayed 2 nights in Feb 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a dump with no customer service. We arrived at 12:30 pm after a very long day and night of travel and were told we could not check into our room. The manager practically yelled at us that “check in time is 2:00!!” When we did get into the room later, we could not believe how shabby it was. We paid a lot for two nights’ stay – way more than it was worth, so I looked up online what the rate was for that night and it was less than half what we were paying. I went to the front desk and pointed this out to the clerk and her response was, “our rates change all the time and you booked a long time ago.” I asked her, “if someone came up and asked for a room right now, you would give it to them at this lower rate?” She said yes. I asked her if she understood why I was upset and wouldn’t she feel the same way if she were in my position. She said yes but she couldn’t do anything about it and I would have to talk to the manager who wasn’t there at the time. She didn’t offer to talk to him for me. The next morning, we tried to take showers and there was no hot water. When I told the desk clerk, she just shrugged. No apologies. Nothing. There was zero attempt during our entire stay to make us feel welcome or comfortable. If you have to stay in San Antonio, avoid this place and stay at the casino.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness
La atención del personal tanto de atención como limpieza y restaurante de desayuno muy bien y buen servicio no así el personal del restaurante de cena muy complicado y de atención nada agradable
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Attentive, friendly, helpful staff. Convenient location.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

pre cruise night

Precruise night. It was good. Only a 15 minute walk to the ship. Mostly downhill and then on the level. Continental breakfast. Lovely view of the harbour except for the super big cranes. Walk to the beach and see the sea lions and pelicans.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is dated and needs modernising.Wifi did not work in bedrooms, no tea or coffee facilities in the room. Location for cruise terminal was the only plus factor
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of the only nice place around. A little hard to find, but comfortable and within walking distance of stores.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

This is the best location if you are waiting to join a cruise ship in San Antonio. Or just want a good place to stay. Little bungalow type accommodation really comfortable. Breakfast usual but ample continental. A bar attached, tours and taxis can be arranged. Lovely restaurant very close. Good parking, disabled friendly but a little challenging however the staff are very watchful and helpful if needed to ascend a couple of very small inclines. The room is perfectly disabled friendly. Views spectacular. A few shops and restaurants nearby.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicacion

Muy buena ubicacion para abordar un crucero.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Staff & service
Nous avons grandement apprécié l’accueil et le service à notre arrivée. Moins aimé: les chambres ont besoin de bonne rénovations ( tapis très sale). Les gens sont très courtois et sympathiques
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Veel te duur voor deze oude kamers

Dit hotel heeft maar 14 of 16 kamers. Ziet er leuk uit, als bungalows maar alles is oud en gammel. Kamers erg klein. Geen koelkast. Douchegordijnrails hangt met touwtje vastgeknoopt aan het plafond. Als je gordijn wil sluiten stort hele rail naar beneden. Dus dan maar open laten waarna wc drijfnat wordt. Met uitzicht op oceaan bedoelen ze de containerhaven. Muren flinterdun. Ontbijt is eenvoudig en beperkt. Op zich prima maar voor deze kamerprijs verwacht je wel iets meer. Personeel is zeer vriendelijk maar de prijs voor deze oude kamers is veel te hoog. Enige pluspunt is ligging t.o.v. cruiseport. Geen andere reden om hier te willen verblijven
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

If one is fortunate in getting a renovated room, it is a happier experience than our room (#10) with dirty carpet, gaping door, peeling exterior paint, too short beds and dismal bathroom with slippery shower floor. Avoid the lower priced rooms, if you can. San Antonio businesses are profiting from use of this town as a cruiseport Two different couples,with whom we spoke, took a taxi up to this place, only to learn the room had been double booked, and they were being sent to another lodging. This should not happen.
Stayed 1 night in Feb 2018
Verified review

6/10 Okay

Liked: Staff & service

Excellent position for pre/post cruise

A perfect spot in an otherwise uninspiring place to start a cruise. The view of the port was excellent. We chose to dine in a restaurant elsewhere at night. Breakfast was adequate. Staff friendly and very helpful with taxis. We'd certainly stay again.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Staff & service

Decent hotel

ROOm was okay,
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Nice property with good view of the harbor

Nice hotel, but the shower was less than ideal. Shower nozzle kept falling out of it's holder and there was no hot water one evening. The room was pleasant and clean. It's a reasonable deal for the price.
Stayed 3 nights in Jan 2018