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Fauna Hotel

3.0 star property
Mountain ski retreat with full-service spa and restaurant

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Living area
View from property
Superior Room | Premium bedding, in-room safe, individually decorated
Living room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

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Suite | Premium bedding, in-room safe, individually decorated

Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Superior Room

View from room

Superior Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

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About the neighborhood

Map
Paseo Dimalow 166, Valparaiso, Valparaiso, 234000

What's nearby

  • Plaza Sotomayor - 9 min walk - 0.5 miles
  • Valparaiso University - 12 min walk - 0.7 miles
  • Port of Valparaiso - 3 min drive - 1.3 miles
  • Flower Clock - 8 min drive - 4.8 miles
  • Vina del Mar Casino - 9 min drive - 5.2 miles

Getting around

  • Puerto Station - 9 min walk
  • Santiago Intl. Airport (SCL) - 86 min drive

Restaurants

  • ‪Fauna Restaurant - ‬2 min walk
  • ‪Amor Porteno - ‬1 min walk
  • ‪Casa Alegre - Dimalow - ‬1 min walk
  • ‪La Bruschetta - ‬2 min walk
  • ‪Cafe del Pintor - ‬3 min walk

About this property

Fauna Hotel

Hotel near Port of Valparaiso
Located close to Reina Victoria Lift and Mirador Paseo Gervasoni, Fauna Hotel provides a terrace, a coffee shop/cafe, and a garden. Hit the slopes at this hotel featuring a ski shuttle. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Fauna, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), express check-out, and tour/ticket assistance
  • A front-desk safe, a computer station, and luggage storage
  • A 24-hour front desk, free newspapers, and concierge services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Heating, daily housekeeping, and desks

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fauna

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • On the bay
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 1870
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 12:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CLP 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 80000 per vehicle (one way)
  • Rollaway bed fee: CLP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Fauna Hotel
Fauna Hotel Valparaiso
Fauna Valparaiso
Hotel Fauna
Fauna Hotel Hotel
Fauna Hotel Valparaiso
Fauna Hotel Hotel Valparaiso

Frequently asked questions

Is Fauna Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fauna Hotel?

Fauna Hotel doesn't offer parking.

What time is check-in at Fauna Hotel?

Check-in start time: 2 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Fauna Hotel?

Check-out is at noon.

Does Fauna Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CLP 80000 per vehicle applies.

Where is Fauna Hotel located?

Located near the slopes, this Valparaiso hotel is in the historical district and within a 10-minute walk of Reina Victoria Lift, Mirador Paseo Gervasoni, and Plaza Sotomayor. Valparaiso University and Port of Valparaiso are also within 1 mi (2 km). Puerto Station is 9 minutes by foot and Bellavista Station is 11 minutes.

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Fauna Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 192 out of 324 reviews
Rating 8 - Good. 95 out of 324 reviews
Rating 6 - Okay. 30 out of 324 reviews
Rating 4 - Poor. 5 out of 324 reviews
Rating 2 - Terrible. 2 out of 324 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool place to stay - our dining experience outdoor at the rooftop was like no other - full moon - splendid views - the best food! Excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They staff are really nice. Recommend a tattoo shop close to the hotel. Amazing view too
Stayed 1 night in Jan 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
My favorite place to stay when visiting Old Valparaiso. The hotel is well located and staff is friendly. Rooms are simple but comfy and quiet. And the restaurant is a great place to chill and enjoy the view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business

Beautiful hotel. Great service. Restaurant (with view) is great. Neighborhood is wonderful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service great hotel great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay at Fauna Hotel.

Nice hotel. Great location. Amazing views from restaurant/cafe terrace.
View from terrace.
Cocktail on outside terrace.
View from room window.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, with loads of personality and a very helpful staff
Stayed 1 night in Dec 2022

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming rooms. The staff were outstanding and the view from the rooftop restaurant is fabulous.
Stayed 1 night in Mar 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fauna hotel was an amazing experience in a beautiful location. The rooms are adorable and very clean. The breakfast is delicious and the view from the hotel is extraordinary.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
I loved being at the top of the hill and near fun dining and shopping options! The hotel is very unique and fun and the terrace restaurant has fantastic views! The staff was very friendly as well.
Stayed 1 night in Mar 2023

6/10 Okay

Steve

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Well positioned
Stayed 2 nights in Feb 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the neighborhood and the view from the restaurant on the outdoor patio is amazing! Convenient location if you are taking a cruise. The hotel offers a shuttle. Only downfall is the hotel is hard to find. It’s situated down a path where no cars can go. You will need to walk a bit, and go down some stairs to get to the property.
Stayed 1 night in Apr 2024

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique hotel. Perfect location for walking and discovering the area with graffiti everywhere. The staff are lovely and helpful with heavy luggage. Thankyou Sebastion!!
Stayed 3 nights in Mar 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A true ‘paraíso” in itself

Amazing building spread through a number of original Valparaiso houses. Great location in the middle of Cerro Alegre. Great staff, professional and friendly Claudia from reception couldn’t do enough to make my stay one yo remember. Will go back for sure.
Stayed 1 night in Feb 2023

6/10 Okay

margaret

Liked: Cleanliness, staff & service, property conditions & facilities

Nice boutique hotel.

The hotel staff were very nice and helpful. The hotel was located in a lane way not accessible to cars. We had to drag our luggage down the lane and steps to get to the hotel which was on top of a hill. The hotel room had no air conditioning and no closets. It was quaint. The restaurant was great. Lovely views and the food was delicious. The breakfast was very good and healthy. The service was very good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel and what they have done with the pre-existing older homes, the renovation and reuse of old materials is impressive. We love that they're working at being eco friendly. Our room was very clean and comfortable. The view from our room and from breakfast was amazing. The front desk staff were so very helpful, espcailly Sebastian and Vincent (I believe). Thank you to everyone!
Stayed 2 nights in Dec 2022

8/10 Good

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the HOTEL for me is the best hotel in VALPARAISO for its location and design I have asked for a nice room and they have given me the best view and the staff was super friendly the area is the most beautiful.- my only recommendations would be to improve the internet connection and maybe the breakfast too (although everything is delicious and you can repeat what you eat, I feel that it is not at the level of the hotel) the breakfast terrace / restaurant is great! yes I would return to this hotel and I would recommend it to everyone for being the best

6/10 Okay

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, however the staff are not particularly friendly. Breakfast selection is very disappointing.

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fauna Hotel

Fauna Hotel is well located within few steps from Reina Victoria elevator. Staff is kind and helpful, they recommend activities and places to eat. Room was comfortable, nice good quality bed, bathroom has a good size too. We got a room with amazing sea view. Restaurant at the hotel has a very beautiful view too and good food for lunch. Cons: Breakfast is really fair and eggs are available upon request and are not well prepared, bread was awful. Very little offer and fruits not looking fresh either. Our room with sea view was extremely noisy
View from restaurant
Tuna for lunch
Shrimp entree
Stayed 1 night in Oct 2023

8/10 Good

Kacee

Liked: Cleanliness, staff & service, property conditions & facilities

Good option for Valpo!

Simple but charming hotel. Stay here for the view, and tranquility… when the pigeons are not fighting outside 😁 I did not sleep well because of the birds and general noise (obviously completely out of hotel control) but also because the room was stuffy. If you open windows the noise becomes more prevalent, but without opening there is no airflow. Highly recommend the hotel put a floor fan in each room. Otherwise, very kind staff and cute restaurant upstairs.
Stayed 2 nights in Jan 2024

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I stay here as I loved it the first time. The free breakfast is great are so are the facilities and the location. The only thing that needs improvement is the staff as they could use being more courteous and welcoming. We were not greeted as we walked in and then they could not find my reservation! At no point in time were they apologetic about it, just overall not very polite both when we arrived and when we left.
Stayed 1 night in Jul 2022

8/10 Good

Kavita

Liked: Cleanliness, staff & service
Staff was helpful but getting to property with bags is very difficult for senior people. Taxi does not drop off at hotel.
Stayed 1 night in Jan 2023

6/10 Okay

Thomas

Disliked: Cleanliness

Could be great with a bit more effort and care

Great location and cool building. Reception could be a bit more helpful, possibly give some local tips like in other places, rather than just ‘hi’. The bathroom was a bit tired looking and the bed very squeaky. Unfortunately there was a plague of termites on our first evening. After an initial clean up that we did, we eventually had to get up on the night and get help from reception with bug spray (most helpful). We then needed to have the window closed and had to ask for a fan as there’s no a/c or way of ventilating the room without the window open. But it would have been better if reception had told us it was happening to make sure windows were shut and so on. We ended up with a room full of dead termites and shed wings which was pretty disgusting. Lastly, on check out the woman who took payment was extremely unfriendly, no smile, no ‘I hope you had a good stay, have a good day, thank you for staying with us’ which left a sour taste in the mouth. these things are so easy to remedy by just paying a bit more attention to details and making more of an effort.
Stayed 2 nights in Dec 2024

6/10 Okay

Sita

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is very helpful however need to provide more information and directions to if anything else is available and or working. For example had climb two huge stories up to find out if room to room phone could be done.
Stayed 1 night in Jan 2023