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Best Western Santakos Hotel

4.0 star property
Hotel with free parking, near Kaunas Town Hall

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Photo gallery for Best Western Santakos Hotel

Exterior
Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing
Reception
Suite, Multiple Beds, Smoking (Living Room) | Living area | TV, heated floors
Suite, 1 King Bed | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Twin Bed

Room amenity

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Smoking (Living Room)

Suite, Multiple Beds, Smoking (Living Room) | Living area | TV, heated floors

Suite, Multiple Beds, Smoking (Living Room)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
J. Gruodžio g. 21, Kaunas, LT-44293

What's nearby

  • Kaunas Cathedral - 11 min walk - 0.6 miles
  • Žalgiris Arena - 14 min walk - 0.8 miles
  • Kaunas Town Hall - 14 min walk - 0.8 miles
  • Kaunas Castle - 14 min walk - 0.8 miles
  • St. Michael the Archangel Church - 17 min walk - 0.9 miles

Getting around

  • Kaunas (KUN-Kaunas Intl.) - 29 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Pelėdinė - ‬4 min walk
  • ‪Hesburger - ‬2 min walk
  • ‪Kavalierius - ‬3 min walk
  • ‪Coffee Inn - ‬6 min walk

About this property

Best Western Santakos Hotel

Upscale hotel near Kaunas Town Hall
Located close to Kaunas Cathedral and Kaunas Castle, Best Western Santakos Hotel provides a terrace, an art gallery on site, and a shopping mall on site. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and an elevator
  • Laundry services, a computer station, and a 24-hour front desk
Room features
All 92 rooms have comforts such as heated floors and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Heated floors, heating, and daily housekeeping

Languages

English, Lithuanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Sauna
  • Shopping mall

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

Property is also known as

Best Western Hotel Santakos
Best Western Santakos
Best Western Santakos Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Kaunas
Best Western Kaunas
Kaunas Best Western
Best Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel
Best Western Santakos Hotel Kaunas
Best Western Santakos Hotel Hotel Kaunas

Frequently asked questions

Is Best Western Santakos Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night.

How much is parking at Best Western Santakos Hotel?

Self parking is free at this property.

What time is check-in at Best Western Santakos Hotel?

Check-in start time: 2 PM; Check-in end time: 4 AM.

What time is check-out at Best Western Santakos Hotel?

Check-out is at noon.

Does Best Western Santakos Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Best Western Santakos Hotel located?

Located in Old Town Kaunas, this hotel is within a 15-minute walk of Kaunas Town Hall, Kaunas Cathedral, and Kaunas Castle. St. Michael the Archangel Church and Shopping and entertainment center Akropolis are also within 1 mi (2 km).

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Best Western Santakos Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 455 reviews
Rating 8 - Good. 203 out of 455 reviews
Rating 6 - Okay. 44 out of 455 reviews
Rating 4 - Poor. 15 out of 455 reviews
Rating 2 - Terrible. 3 out of 455 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Great stay!
Stayed 1 night in Mar 2025

8/10

The restroom was very small...
Stayed 1 night in May 2025

10/10

Good location ,high customer service, nice atmosphere, everything perfect.
Stayed 1 night in Dec 2024

8/10

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space. Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm. Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place. Well situated for both old and new town.
Stayed 4 nights in Feb 2025

10/10

Excellent hotel, well located!
Stayed 1 night in Oct 2023

10/10

We like, second time here.
Stayed 1 night in Sep 2024

10/10

Great location just off the main road that leads to old town. Easy to get around and they have free parking. Great breakfast assortment and nice staff.
Stayed 1 night in Jul 2023

10/10

Super location middle of historical area, large rooms. Comfortable hotel, great care with travellers with pets.
Stayed 1 night in Jul 2022

10/10

Clean and very good value. Just a quick walk to the restaurants and bars.
Stayed 3 nights in Feb 2024

10/10

Nice double bathtub!
Stayed 1 night in Aug 2023

8/10

Dated but ok. Good breakfast.
Stayed 1 night in Sep 2023

8/10

Good servjce big nice rooms - but little old. Setvice was great
Stayed 2 nights in Jun 2023

10/10

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.
Stayed 1 night in Oct 2023

8/10

Location is great, wifi and breakfast was good. Staff was overbusy but ok but hotel really need renovations particularly floor, carpet and this scary lift
Stayed 1 night in Aug 2022

6/10

The standard room is big, but it was so old and had smell (mode probably) filling the room.
Stayed 1 night in Oct 2022

10/10

Only small issue was A/C not operational
Stayed 1 night in Jul 2023

4/10

Very noisy hotel (bad sound proofing, lots of noise from other rooms and from the hallway, all night long). Room is in need of a renovation. Lots of spiders in the room. Subpar breakfast. Not worth the price. Good bed and ok location.
Stayed 2 nights in Sep 2022

4/10

The room is very old and small...it was full of boxes so i couldnt get in...they didnt have any others available...i had to wait 1 hour to get them out..it is simply too expensive for what you get..will not be back for sure...needs a big renovation!
Stayed 1 night in Mar 2023

4/10

The hotel is very old and badly news a reconstruction. Room was large, with three beds and bathroom was also huge but... Non functional wc, old beds, carpet in the room was dirty. Breakfast was not the best quality . I reported the situation about toilet at reception and nothing has happened. Next morning the receptionist was sleeping at 7:00 am and wasn't reachable.
Stayed 2 nights in Oct 2022

2/10

Unnecessarily expensive and you don't get what you pay for. It's a very old hotel, the beds are not comfortable at all, there is no water in the rooms, there is no room service, everything in the hotel is very old. The only positive side is the smiling lady at the reception. The breakfast is very poor
Stayed 1 night in Mar 2023

8/10

Overall this was a very good stay. The positives: friendly staff, a very spacious room, a very good breakfast and very easy free parking. Good location to the center of the pedestrian city. The not-so-good issues: 1. No room air conditioning. During my June stay the night temperatures fell low enough to allow for good sleep with the windows open. But I can anticipate that during one of the increasingly frequent and severe European heat waves, this could be intolerable. 2. While breakfast was excellent, there was one small element that was not: as often in European hotels, breakfast included nice loaves of bread from which one could cut one's own portion. But in this case, the ability to hold onto the bread while cutting was just a tiny, paper napkin...which meant that every other guest had planted their finger prints on the bread....YUCK! There should have been a more substantial linen napkin to hold the loaf. No human finger prints on the loaf. 3. The street is a side-street but nevertheless there is substantial noise until midnight or so. While this did not particularly bother me as I am accustomed to urban noise, should this bother you, ask for a room away from the street.
Stayed 2 nights in Jul 2023

10/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Jan 2025

10/10

A regular stay, very close to restaurants, etc., and pedestrian area. No complaints, although beds a little hard.
Stayed 1 night in Dec 2024

8/10

Stayed 4 nights in Dec 2024