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Best Western Santakos Hotel

4.0 star property
Guests relax in comfort at this central Kaunas hotel after visiting nearby historic landmarks or browsing the on-site art gallery collection

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Photo gallery for Best Western Santakos Hotel

Restaurant - Best Western Santakos Hotel (Kaunas)
Suite, Multiple Beds, Smoking (Living Room) | Minibar, in-room safe, desk, soundproofing - Best Western Santakos Hotel (Kaunas)
A modern interior with a glass table surrounded by cushioned chairs, a floor lamp, and wall-mounted lights. - Best Western Santakos Hotel (Kaunas)
A room with two armchairs, a small table, and a lamp. Large windows offer a view of buildings and trees. - Best Western Santakos Hotel (Kaunas)
An aerial view of a large, historic building complex with multiple white buildings and a central structure featuring a prominent dome. - Best Western Santakos Hotel (Kaunas)
Best Western Santakos Hotel sits in downtown Kaunas with easy access to the Cathedral and Castle. Travelers appreciate the helpful staff, on-site sauna for post-sightseeing relaxation, and the hotel's own art gallery. A shopping mall and free WiFi add convenience to the stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for 2 Single Beds, Coffee Maker, Flat Screen Television, Wi-Fi

Minibar, in-room safe, desk, soundproofing

2 Single Beds, Coffee Maker, Flat Screen Television, Wi-Fi

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a wooden headboard, a wall-mounted light, a door, and a painting.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

A table setting with a coffee maker, cups, and a napkin holder.

Standard Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a mirror, and a carpeted floor.

Standard Room, 2 Twin Beds

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a TV, a minibar, two armchairs, a small table, and a view of a building through a window.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Smoking (Living Room)

Suite, Multiple Beds, Smoking (Living Room) | Living area | TV, heated floors

Suite, Multiple Beds, Smoking (Living Room)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for King Room

A single bed with a wooden headboard, two bedside tables, a mirror, and a radiator.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Kaunas, Best Western Santakos Hotel is in the city center. Kaunas Town Hall and Kaunas Castle are notable landmarks, and travelers looking to shop may want to visit Shopping and entertainment center Akropolis. Looking to enjoy an event or a game while in town? See what's going on at Žalgiris Arena. Be sure not to miss outdoor adventures like hiking/biking trails, rock climbing, and horse riding. Visit our Kaunas travel guide
Map
J. Gruodžio g. 21, Kaunas, LT-44293

What's nearby

  • A tree-lined pedestrian walkway with benches and planters.
    Liberty Avenue
    1 min walk - 0.1 miles
  • A public square with a large sculpture of human figures and a star on top, surrounded by historic buildings.
    Kaunas Town Hall
    14 min walk - 0.8 miles
  • An aerial view of a historic town with a prominent tower, red-roofed buildings, and a river.
    Kaunas Castle
    14 min walk - 0.8 miles
  • Kaunas Cathedral
    11 min walk - 0.6 miles
  • Žalgiris Arena
    16 min walk - 0.9 miles

Getting around

  • Kaunas (KUN-Kaunas Intl.)
    31 min drive

Restaurants

  • KasdienybÄ—s Bakehouse
    3 min walk
  • McDonald's
    4 min walk
  • Caffeine
    2 min walk
  • Kavalierius
    3 min walk
  • Momo Grill Kaunas
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 7 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Sauna
  • Shopping mall

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 334 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.00 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 24.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 7 per day
  • Pet fee: EUR 10.00 per pet, per night
  • Rollaway bed fee: EUR 24.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Lithuania. This property is rated 4 stars.

Frequently asked questions

Is Best Western Santakos Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10.00 per pet, per night.

How much is parking?

Self parking is available for EUR 7 per day.

What time is check-in at Best Western Santakos Hotel?

Check-in start time: 2 PM; Check-in end time: 4 AM.

What time is check-out at Best Western Santakos Hotel?

Check-out is at noon.

Does Best Western Santakos Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 25 per vehicle applies.

Where is Best Western Santakos Hotel located?

Located in Old Town Kaunas, this hotel is within a 15-minute walk of Kaunas Cathedral, Kaunas Town Hall, and Kaunas Castle. Žalgiris Arena and St. Michael the Archangel Church are also within 1 mi (2 km).

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Reviews

Best Western Santakos Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 224 out of 524 reviews
Rating 8 - Good. 226 out of 524 reviews
Rating 6 - Okay. 52 out of 524 reviews
Rating 4 - Poor. 17 out of 524 reviews
Rating 2 - Terrible. 5 out of 524 reviews

Reviews

Verified

10/10 Excellent

Teddy

Liked: Cleanliness, amenities, property conditions & facilities
Great location for major tourist attractions
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Had a lovely stay. The room was nice and big with a pleasant warm bathroom. The staff were very nice too and the breakfast nice and varied - although I never found the maple syrup for the pancakes.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Fab room
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, well located!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Petteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Upscale hotel, beautifully renovated interior with spacious rooms
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very friendly & helpful staff. The room, whilst not the biggest, was a reasonable size, and comfortable. The bathroom was quite small, but because of my disability, that was actually better for me.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service
Very efficient staff
Stayed 1 night in Sep 2025
Verified

8/10 Good

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff was very very helpful. The room was well insulated, spacious and the bed was comfortable. Breakfast was delicious. The hotel was well placed. On the negative side, the room was too hot and we did not manage to regulate the heating.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best Kaunas has to offer

Everything okay with the minor inconvenience of a ridiculously small toilet room (separate from the bathroom). Room spacious, bed comfortable, breakfast very good, staff service minded, on-site parking tight, but safe and free. We usually stay here when visiting Kaunas and never disappointed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Good location ,high customer service, nice atmosphere, everything perfect.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very good value. Just a quick walk to the restaurants and bars.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities
Nice double bathtub!
Stayed 1 night in Aug 2023
Verified

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but ok. Good breakfast.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never disappointed here

Reception staff excellent and assigned a very spacious room (105 and will ask for this again) with a big bath and sep. toilet. Great breakfast with variety and seemingly an unlimited quantity of food and good service. Parking on site is limited, but secure and free. Central location near the pedestrian area with shops to the right and plenty of bars and restaurants to the left.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Britta

Liked: Cleanliness, staff & service, property conditions & facilities

4 night stay February 2025

4 night stay in February 2025. Room was clean and spacious. No bottom in the wardrobe but plenty of hanging space. Breakfast was plentiful but items such as meat, cheese, yoghurt were not kept cooled so the cheese and meat were sweaty and the yoghurt was warm. Not an easy hotel to navigate to due to in a car, a one way system and permanent road blocks in place. Well situated for both old and new town.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodging, comfortable clean rooms, parking on site free, restaurant with excellent food. Extremely friendly helpful staff
Stayed 1 night in Jun 2026
Verified

8/10 Good

kevin

Liked: Cleanliness
Breakfast was great location was great
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ronelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel 3 star
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice working hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Everything A-OK
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

XUE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff. My suit was left in the room, and all they did was tell me to email them. They didn't try to solve the problem. I won't stay here again; it was terrible.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location middle of historical area, large rooms. Comfortable hotel, great care with travellers with pets.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!

Great location just off the main road that leads to old town. Easy to get around and they have free parking. Great breakfast assortment and nice staff.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Property conditions & facilities
The quality of rooms is varied to say the least. On some occassions, excellent, but this time, whilst the room had character, it was in quite a sad (and potentially dangerous) state. I think the hotel was overbooked, as breakfast was very chaotic too.
Stayed 1 night in Nov 2025