Ratings based on 415 Verified Reviews

3.6 out of 5
84% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 14, 2019 on Hotels
4 out of 5
by A verified traveler

Close to Orly

Posted Oct 9, 2019 on Hotels
The location suited us from the point of view that we needed secure parking and close to Orly, and a metro. Located above a small supermarket and close to a bakery, we could get drinks and snacks. It took around 25 mins on the metro into the centre of Paris, which was handy, but it was too far out if you want to be able to walk back at night. Breakfast was 7 euros, we didn't feel that there was a great selection so only took it on the first day. On the whole the hotel suited our needs and would choose this chain again.
Comment from Hotel Management
Oct 17, 2019 by Réception, Hotel Management
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires .
5 out of 5
by A verified traveler

Posted Sep 30, 2019 on Hotels
Good place to stay. Close to métro. Comfortable
Comment from Hotel Management
Oct 4, 2019 by Réception, Hotel Management
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !
3 out of 5
by A verified traveler

Posted Sep 23, 2019 on Orbitz
Comment from Hotel Management
Oct 4, 2019 by Réception, Hotel Management
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !
4 out of 5
by A verified traveler

Posted Aug 13, 2019 on Expedia
Comment from Hotel Management
Aug 23, 2019 by Réception, Hotel Management
Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires !
1 out of 5
by A verified traveler from Canada

Posted Jul 31, 2019 on Expedia
Elevators operates with 6 digits code not 1 digit, going up/down each time same with parking. We got stuck in elevator with family for 10mins as code wouldn't work. I would suggest anyone with family look for different hotel and save the headache.
Comment from Hotel Management
Aug 21, 2019 by Réception, Hotel Management
Bonsoir, Nous prenons compte de vos commentaire afin d’améliorer nos services pour vos prochain séjours. Bien cordialement
1 out of 5
by A verified traveler

Posted Jul 26, 2019 on Orbitz
The property was not clean. Shower leaked and was hot and cold. The hotel smelled of food. No air conditioning. Service was horrible. Dodgy area. Would never stay again.
Comment from Hotel Management
Aug 23, 2019 by Réception, Hotel Management
Bonsoir, Nous prenons compte de vos commentaire afin d’améliorer nos services pour vos prochain séjours. Bien cordialement
2 out of 5
by A verified traveler

Posted Jul 17, 2019 on Expedia
The room was NOTHING like was pictured. There were stains on the carpet, the couch, the chairs. It looked like the kitchen was falling apart. The towels were stiff and smelt like they were not dried all the way before being put out. Had a strange smell in the hall and room. When checking out, my in-laws were asked how the stay was. When told it was not good, and dirty. The front desk said "sorry, nothing we can do for that."
Comment from Hotel Management
Aug 25, 2019 by Réception, Hotel Management
Bonsoir, Nous prenons compte de vos commentaire afin d’améliorer nos services pour vos prochain séjours. Bien cordialement
1 out of 5
by A verified traveler

Disgusting and not fair!

Posted Jul 15, 2019 on Hotels
We didn’t stay because they said they had no rooms. When we could get WiFi again we had an email saying it was time to check in. In the meantime we booked another place. Now because we didn’t cancel before the deadline, they’re charging us for 1 night when the hotel eas the one who said no rooms in the first place!!!
Comment from Hotel Management
Aug 25, 2019 by Réception, Hotel Management
Bonsoir, Nous prenons compte de vos commentaire afin d’améliorer nos services pour vos prochain séjours. Bien cordialement
4 out of 5
by A verified traveler

Enjoyable

Posted Jul 13, 2019 on Hotels
We enjoyed Our stay but the bathroom was not clean, old toothpaste on the wall, trash in the bin, abd very dirty windows. I did show the photos to the reception when we checked out so that the next person would not find the same situation.
Comment from Hotel Management
Aug 18, 2019 by APPARTCITY VILLEJUIF , Hotel Management
Dear, Thank you for the comments and for the rating, we are doing our best to make things better. Best regards,