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Park Lake Luxury Hotel

4.0 star property
Lakeside luxury meets genuine relaxation at this peaceful retreat where spa treatments restore travelers after days of outdoor adventure

Choose dates to view prices

Park Lake Luxury Hotel offers a retreat with comforts like a breakfast buffet, indoor pool, and massages. Enjoy lake views from the terrace and plan adventures at the coffee shop. Travelers love the reliable WiFi and knowledgeable staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Spa
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, desk, laptop workspace

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Separate bedroom
Separate bathtub and shower
Private bathroom
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, desk, laptop workspace

Deluxe Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Separate bathtub and shower
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Junior Room

Junior Room | Premium bedding, minibar, desk, laptop workspace

Junior Room

Highlights

Air conditioning
Heating
LED TV
Pillow menu
Sofa bed - double
Separate bedroom
Premium bedding
Separate bathtub and shower
  • 56 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Suite Deluxe

Suite Deluxe | Premium bedding, minibar, desk, laptop workspace

Suite Deluxe

Highlights

Air conditioning
Heating
LED TV
Pillow menu
Premium bedding
Separate bathtub and shower
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Camino Villarrica Pucón KM 13, Villarrica, Araucanía Region, 4930000

What's nearby

  • La Poza - 12 min drive - 9.5 miles
  • Museo Mapuche Pucon - 12 min drive - 9.5 miles
  • Santa Clara Monastery - 12 min drive - 9.7 miles
  • Pucon Beach - 12 min drive - 9.7 miles
  • Enjoy Pucon Casino - 13 min drive - 9.9 miles

Getting around

  • Valdivia (ZAL-Pichoy) - 95 min drive

Restaurants

  • ‪Café de la P - ‬11 min drive
  • ‪Pizza Bar - ‬11 min drive
  • ‪Plan Café - ‬11 min drive
  • ‪Friatto Gelateria - ‬11 min drive
  • ‪Banus - ‬11 min drive

About this property

Park Lake Luxury Hotel

Upscale hotel
Consider a stay at Park Lake Luxury Hotel and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure, a body scrub, or a facial. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • A porter/bellhop, a billiards/pool table, and a 24-hour front desk
  • A front-desk safe, smoke-free premises, and luggage storage
Room features
All 70 rooms offer comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 50-inch LED TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Indoor pool
  • Outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Frequently asked questions

Does Park Lake Luxury Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Park Lake Luxury Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Park Lake Luxury Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Park Lake Luxury Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Park Lake Luxury Hotel located?

Situated in Villarrica, this hotel is 0.2 mi (0.3 km) from Lake Villarrica and within 9 mi (15 km) of Museo Mapuche Pucon and Santa Clara Monastery. La Poza and Pucon Beach are also within 9 mi (15 km).

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Reviews

Park Lake Luxury Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Amenities

8.8

Staff & service

9.0

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 39 out of 51 reviews
Rating 8 - Good. 9 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

10/10 Excellent

angel

Liked: Cleanliness, amenities, property conditions & facilities
Awesome view and room
Stayed 1 night in Nov 2025

10/10 Excellent

ronit

Liked: Cleanliness, staff & service, property conditions & facilities
Great dining
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Humberto GIgoux

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room views to the lake are just beautiful. The rooms are big, clean and comfortable. Staff was friendly and helpful
Stayed 1 night in Jul 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a little outdated the spa facilities are getting rundown. The steam room
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was like a slice of heaven with great views of the lake.The food at breakfast and in the evening was good. The next time in Chile I will return here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Huge bedroom with lake view
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for stunning views than the Park Lake provides them. Slightly away but close to both Pucon and Villarica, it provides a quiet haven. Rooma are well appointed and of ample size. Breakfast was great.
Stayed 4 nights in Nov 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi just want to recognize the hotel and the staff, this is a great property looking out at the Lake, beautiful and amazing hotel. I just want to recognize especially to Nestor at the front desk, he was outstanding and very friend always willing to help and recommended place to go in the area, also vicente help us with the luggage, ypung guy very helpfull and very nice. The breakfast buffet was delicious and lots of varietis, oveoverther i want recognize Miguel, best serverver and very proffesional and very caring, hard worker and great attitud and great service, well thank you all in general.
Stayed 4 nights in Nov 2024

8/10 Good

SEIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Sep 2024

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel se encuentra a la orilla del lago Villarrica en el sur de Chile. Vistas increíbles desde las habitaciones y los espacios comunes. Propiedad en muy buen estado
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel impecavel! super confortavel,vista incrivel. Iamos ficar so 1 noite acabamos ficando 4
Stayed 1 night in Aug 2025

8/10 Good

DEBORA H

Liked: Cleanliness, staff & service, property conditions & facilities

É muito bom, o quarto foi mal planejado.

Hotel muito bonito, na beira do lago villarrica, com um restaurante gostoso a preco acessivel. Quartos e banheiros com bons tamanhos. Tenho apenas 2 ressalvas que me incomodaram bastante durante a minha estadia: O tamanho da cama: não existe opcão para 4 pessoas com cama queen ou king e o casal padrão é muito estreito nos dias atuais, ainda mais para ferias que gostaria de relaxar. O interruptor dos abajours fica escondido atrás do travesseiro, VÁRIAS vezes durante a noite acordavamos com alguem acendendo a luz sem querer! O abajour tbm tinha que ser ao lado da cama, e nao em cima da cabeça das pessoas. E apenas 2 tomadas para um quarto com 4 pessoas. Extremamente mal planejado esses itens.
Stayed 5 nights in Jul 2025

10/10 Excellent

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente, vista fantástica do lago, quartos arejados e muito limpos. Perfeito para férias em família
Stayed 2 nights in Feb 2025

6/10 Okay

Veronica

Liked: Cleanliness, room comfort
Disliked: Staff & service

Linda vista, lindas instalaciones mucho ruido

Inicialmente muy bien hasta que la música empezó a sonar, no hay lugar donde refugiarse del ruido, que se escucha casi dentro de la habitación Fuimos a plantear el problema a la recepción y la respuesta de “la gerenta”, fue más insólita, “tenemos derecho a hacer lo que queramos” dijo, en ningún momento ofreció disculpas, bajar el volumen del ruido o explicar que “lamentablemente “ sería así… fuera del ruido molesto que indica que no es un lugar para descansar, el resto estuvo en general bien. El resto del personal fue muy amable y muy dispuesto a ayudar Pasamos un muy mal rato por esta Sra que tiene unas respuestas que solo muestran su falta de preparación para el cargo
Stayed 3 nights in Jan 2025

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bueno y cómodo Vista extraordinaria al lago Rico muelle y piscinas La descarga de los WC de la habitación lateral muy ruidosa Muy buen desayuno Muy bien atendidos
Stayed 1 night in Jan 2025

6/10 Okay

Guillermo

Liked: Cleanliness, staff & service
No funcionaba el aire y
Stayed 1 night in Dec 2024

10/10 Excellent

nelson wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um excelente hotel.

Muito boa, camas confortáveis, amplo espaço, frigobar , banheiro com banheira , muito espaçoso., pessoal muito gentil e simpático, principalmente com a recepção, de um senhor com um nome muito bonito. Café da manhã ótimo, infra estrutura de SPA, com uma vista para o lago muito boa. Vou voltar se a agenda permitir.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é incrível, vista linda, funcionários super atenciosos e simpáticos, o Spa é incrível, café da manhã muito bom! O único ponto negativo fica para a internet, não pega no quarto, apenas em algumas áreas do hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodrigo Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente estrutura. Staff muito atencioso. Café da manhã delicioso. Ótimo para uma longa estadia.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación y comodidad excelente Calidad de la comida en Restaurant y desayuno excelente
Stayed 1 night in Jun 2024

10/10 Excellent

Rossanna

Liked: Cleanliness, staff & service, property conditions & facilities
muygg
Stayed 1 night in May 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, room comfort
Las instalaciones son muy buenas y la vista espectacular. Lo mejor el spa. Estaba en marcha blanca y eso explica algunos detalles como descoordinación y tardanza. Los tacos del pool requieren renovacion
Stayed 1 night in Feb 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad del hotel fue lo mejor junto con la piscina climatizada y la exterior, también destaco la zona de saunas y el gimnasio. Lo que no me gustó fue el restaurant, ya que la carne no estaba fresca y por ende no tenia buen olor ni sabor. Lo malo también estuvo en la habitación, los enchufes no estaban todos buenos y la manilla del ventanal se caía. Estuve 6 días y no me gustó la higiene que hacía el personal en la habitación. El último día llegamos a la habitación a las 10:00 am después del desayuno y no podíamos abrir la puerta del cuarto, ya que habían desactivado la tarjeta para poder ingresar nuevamente a la habitación, y teníamos nuestras cosas aún dentro del cuarto, siendo que eso se hace una vez que se realiza el check-out.
Stayed 5 nights in Feb 2024

10/10 Excellent

Fernanda

Maravilhoso!

O hotel é maravilhoso. De frente para o lago. Se andar um pouco para o lado esquerdo da praia, é possível ver o vulcão. Nossa estadia foi ótima! Café da manhã e jantar muito bons. Quarto novo e muito limpo. Foi recentemente reformado. O serviço de atendimento na piscina precisa melhorar, assim como alguns pequenos detalhes, mas que nada que desabone o hotel. Super recomendo!
Stayed 6 nights in Jan 2024

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos atendieron fantástico en el hotel Comimos muy rico El desayuno es exelente con gran variedad y calidad de cosas
Stayed 2 nights in Jan 2024
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Policies

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