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Maki Hotel

3.5 star property
Hotel in Pucón with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Maki Hotel

Property grounds
Interior
Exterior
Interior
Interior entrance
The Maki Hotel offers a warm welcome in peaceful surroundings. Guests enjoy breakfast, a lovely terrace, and a garden for relaxation. WiFi is available in the lobby with complimentary beverages. Past guests consistently praise the attentive and helpful staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | View from room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed, No Windows

In-room safe, blackout drapes, soundproofing, iron/ironing board

Economy Room, 1 Queen Bed, No Windows

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Double Room, 1 King Bed, Accessible

In-room safe, blackout drapes, soundproofing, iron/ironing board

Business Double Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Uruguay 640, Pucón, de la Araucania, 4920459

What's nearby

  • Santa Clara Monastery - 9 min walk - 0.5 miles
  • Museo Mapuche Pucon - 10 min walk - 0.6 miles
  • La Poza - 11 min walk - 0.6 miles
  • Enjoy Pucon Casino - 12 min walk - 0.7 miles
  • Pucon Beach - 15 min walk - 0.8 miles

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Andiamo Cucina Italiana - ‬4 min walk
  • ‪Café Luthier - ‬2 min walk
  • ‪Restaurant "Al Paso", Pucón. - ‬3 min walk
  • ‪Mamas&Tapas - ‬4 min walk
  • ‪Coffee Politan - ‬5 min walk

About this property

Maki Hotel

Property highlights
At Maki Hotel, you can look forward to a free breakfast buffet, a terrace, and a garden. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Concierge services, a 24-hour front desk, and a front-desk safe
  • Luggage storage, tour/ticket assistance, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Maki Hotel feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with Netflix
  • Heating and daily housekeeping

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Front of property

Hotel CasaEstablo by DOT Boutique

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  • Breakfast included
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 84 reviews
Hotel CasaEstablo by DOT Boutique

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV

Food and drink

  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Maki Hotel Pucon
Maki Pucon
Maki Hotel Hotel
Maki Hotel Pucón
Maki Hotel Hotel Pucón

Frequently asked questions

Is Maki Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Maki Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Maki Hotel?

Check-in start time: 3:30 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Maki Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Maki Hotel located?

Situated near the beach, this hotel is within a 15-minute walk of Los Pozones, Museo Mapuche Pucon, and Santa Clara Monastery. La Poza and Enjoy Pucon Casino are also within 15 minutes.

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Maki Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 117 out of 142 reviews
Rating 8 - Good. 14 out of 142 reviews
Rating 6 - Okay. 8 out of 142 reviews
Rating 4 - Poor. 0 out of 142 reviews
Rating 2 - Terrible. 3 out of 142 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel run by two very nice people. Food all local made..the hotel and proprietors are very much part of the community of pucon.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Wonderful hotel. We really enjoyed that it was small and the service was very personal. Excellent breakfast too!
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary

Liked: Staff & service, amenities, property conditions & facilities
The owners should be very of creating such a relaxing, comfortable hotel with excellent staff who are very friendly, knowledgeable, accommodating and well trained
Stayed 4 nights in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property
Stayed 1 night in Jan 2024

6/10 Okay

Sabrina

Liked: Staff & service
So … how can I say the rooms are small and the walls are paper thin you can hear the people next door. It was very noisy. We got the moans at 10 at 1:30 and at 6:30 the bed was banging against the wall, we did not appreciate … Didn’t sleep much We did appreciate the breakfast and the older guy who prepared delicious eggs for us. He was the only highlight of our stay.
Stayed 1 night in Oct 2025

10/10 Excellent

mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, amazing experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Confortable y muy acogedor, el personal muy amable
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Süßes Hotel

Ein süßes, zentral gelegenes Hotel mit sehr freundlichem und zuvorkommendem Personal. Nur das Zimmer und Bad war recht klein mit wenig Ablagemöglichkeiten. Sonst top!
Stayed 1 night in Apr 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, room comfort
Hotel com boa localizacao, o que reclamo eh a qualidade de wifi de meu quarto q era pessimo, ruim de velocidade. Mas tirando isso um bom hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to move around. Nice crew. Good breakfast
Stayed 3 nights in Apr 2025

8/10 Good

Yaneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad pequeña de una 12 aproximadamente, todo fue confortable, lo unico que no me gusto es que apesar de ser tan pocas habitaciones hay que pedir turno para desayunar y el desayuno es muy limitado, solo preparan huevos fritos (no omelettes, ni nada diferente) y lo que hay en la barra que es cafe, pan, cereal y fruta.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Bien por el precio
Stayed 3 nights in Apr 2025

10/10 Excellent

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL

Excelente hotel, ubicado a dos cuadras de la calle principal, con buen acceso a restaurantes y compras. El personal es muy amable y las instalaciones modernas. A pesar de no tener ascensor, la escala de acceso a las habitaciones tiene un largo recorrido con poca pendiente que la hace muy amigable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with very friendly staff. We stayed in a room with a great view of villarica volcano. Also only a short walk to restaurants and shops. Hotel were able to provide gluten free breakfast.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hotel Maki. The fabric art decorating the hotel is very beautiful as is all the natural wood. We had a lovely balcony overlooking a gorgeous garden. The staff was extremely helpful and friendly. Daily breakfast was wonderful. Can’t say enough good things. We would return and stay there again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in Pucon, great breakfast, best scrambled eggs on our travels. Staff were so friendly and hotel was spotless. Really quirky with lots of lovely artworks in the hotel. They should get in touch with Laundrette and bus company across the road to arrange to cut the tree down to give you unspoilt views of the volcano. Would defo stay here again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room and bed were comfortable, the front desk staff were very helpful and had excellent suggestions about the area.
Stayed 1 night in Dec 2024

10/10 Excellent

LUIZ HENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartp exelente, mas falta um frigobar.
Stayed 2 nights in Sep 2024

6/10 Okay

Fábio

Liked: Cleanliness, amenities, property conditions & facilities
Café muito fraco
Stayed 1 night in Sep 2024

8/10 Good

Handdrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado e charmosos. Atendimento muito gentil
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a conference and had a wonderful stay at Maki Hotel. The staff were all super friendly and kind and the room and property were well-kept and clean. Everything was in convenient walking distance. I genuinely could not have been happier!
Stayed 6 nights in Aug 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

Excepcional. De lá estrutura al servicio y al desayuno. Todo 100%
Stayed 4 nights in Jul 2024

10/10 Excellent

MARIA FERNANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Local muito bonito, sacanda com vista para o vulcão, equipe muito atenciosa, café da manhã excelente com um senhor que nos recebe com muito carinho e atenção!
Stayed 2 nights in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and the accommodations exceeded our expectations in every way! We would absolutely stay there again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Hanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En perle i Pucon

Vi havde 4 fantastiske overnatninger på Maki. Personalet var meget hjælpsomme med forslag til udflugter og lignende. Morgenmaden var fremragende, og den dag vi skulle tidligt på udflugt sørgede de for at vi fik morgenmad med. De varmeste anbefalinger fra os.
Stayed 4 nights in Feb 2024

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