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Hotel Malalhue

Property class: 3.5

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Photo gallery for Hotel Malalhue

Interior - Hotel Malalhue (Pucón)
Lobby lounge - Hotel Malalhue (Pucón)
Front of property - Hotel Malalhue (Pucón)
Family dining - Hotel Malalhue (Pucón)
Interior - Hotel Malalhue (Pucón)
You can look forward to free continental breakfast, an airport shuttle, and a garden at Hotel Malalhue. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room with 1 double bed

Room

Standard Room with 1 double bed

  • Sleeps 2
  • 1 Queen Bed

Standard Twin

  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room with 3 single beds

Room

Triple Room with 3 single beds

  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Room

Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Room

Room

Superior Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Triple room with 1 double and 1 single bed

Room

Triple room with 1 double and 1 single bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Located in Pucón, Hotel Malalhue is near the beach. Shoppers can check out Feria Artesanal, while everyone can enjoy the natural beauty of Villarrica National Park and Huerquehue National Park. Visit our Pucón travel guide
Map
Camino Internacional #1615, Pucón, Araucania, 4920051

What's nearby

  • A lake with a mountain in the background.
    La Poza
    2 min drive - 1.4 miles
  • A lake with kayakers, a forested hill, and a snow-capped mountain in the background.
    Lake Villarrica
    2 min drive - 1.4 miles
  • Cascadas de Rio Turbio
    4 min walk - 0.3 miles
  • Santa Clara Monastery
    20 min walk - 1.1 miles
  • Enjoy Pucon Casino
    3 min drive - 1.3 miles

Getting around

  • Valdivia (ZAL-Pichoy)
    109 min drive

Restaurants

  • Café Luthier
    17 min walk
  • Mamas&Tapas
    18 min walk
  • Feria Campesina
    13 min walk
  • El Delicioso
    16 min walk
  • Carnes Pucón
    15 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 7:30 AM to 11 PM

Frequently asked questions

Does Hotel Malalhue have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM–11 PM.

Is Hotel Malalhue pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Malalhue?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Malalhue?

Check-out is at noon.

Does Hotel Malalhue provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Hotel Malalhue located?

Situated near the beach, this hotel is within 1 mi (2 km) of Cascadas de Rio Turbio, Feria Artesanal, and Santa Clara Monastery. Museo Mapuche Pucon and La Poza are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Malalhue Reviews

8.0

Very Good

8.6

Cleanliness

7.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 19 out of 46 reviews
Rating 6 - Okay. 6 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 2 out of 46 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola,viaje la ultima semana de Febrero, y me toco, viento, lluvia y buen tiempo, encontre que en caso de corte de luz, faltan mas luces de emergencia,y algunos enchufes de emergencia en caso de descargarse los celulares.
Stayed 6 nights in Feb 2022
Verified review

6/10 Okay

Desayuno impecable, lo demás debe mejorar

Hay que mejorar, El precio es mucho en comparación a lo que ofrecen, por ejemplo tenia reserva un sábado y por fuerza mayor tuve que llegar un viernes a pucón, pasé a ver si había disponibilidad de habitación al rededor de las 04 am y si había, pero me cobraron el valor total igual, además tuve que dejar mi auto afuera ya que me dijeron que no había disponibilidad cuando si había espacio para estacionar. al día siguiente me mencionan que era raro que no me dejaran estacionar adentro. Respecto a la limpieza, me quede 2 noches y NO hubo reposición de los elementos de aseo como toallas y sabanas limpias, papel higiénico, jabón y shampoo. El desayuno impecable, bien contundente y los jóvenes que atendían en el desayuno muy amables y atentos. Lo que es desayuno me dejó muy conforme, pero lo demás debe mejorar ya que el precio es alto haciendo un contraste con lo que debe mejorar el hotel.
Stayed 1 night in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta personal para atender

Buen hotel pero la atención se ve perjudicada por la falta de personal. Malalhue debe aumentar su dotación. Importante: quienes atienden (sobrepasados y todo) son amables.
Stayed 2 nights in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encantó!

Muy lindo hotel, buena relación precio / calidad, habitación amplia, cómoda y limpia, rodeada de vegetación y de fácil acceso al centro de la ciudad, 20 minutos caminando y 5 en auto, con estacionamiento al interior del hotel; lo más bajo sería el desayuno, pero funciona.
Stayed 1 night in Dec 2021
Verified review

6/10 Okay

Liked: Cleanliness
Muy caro por los servicios entregados, deberían considerar frigo bar,
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen servicio y calidad

Excelente atención, muy cómodo y agradable, seguro volveremos
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and pool, staff very helpful
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem Ano Novo

Excelente, piscina externa temperada e arvores frutiferas na propriedade.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice cosy hotel

It was quite nice, they waited for us as we couldn’t cross the border to Argentina, the room spacious and very comfortable, breakfast is fair, free parking and nice pool
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien. El cuarto muy amplio y lindo.
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Poor wifi signal, can not surf the internet, book a triple room for family of 3. End up with a temporary roll away single bed. Very small room, not even enough towels. NOT RECOMMENDED!
Stayed 1 night in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect, amazing stay!!!!

Amazing service, charming hotel, fabulous breakfast!!!! The Hotel Malalhue has it all. Greeted professionally and with great efficiency at the front desk, and shown to my room after a long travel day set the stage for a wonderful night's sleep. Breakfast was another treat - I can't say enough good things about this hotel!!
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradável e excelente café da manhã

Muito bom o Hotel E eu o recomendaria, com certeza.
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atención de excelencia

Puerta del baño no cerraba, pero en general Hotel es fantástico, muy buena atención
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok ...but too noisy. You could hear almost everything from the room. The rooms are not that well "soundproofed"..
Stayed 3 nights in Jan 2018
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruim Mesmo

Ruim, desde a recepção que queriam cobrar a cama extra, chuveiro colado na parede, sem frigobar e ainda os pássaros que ficam no telhado do Hotel riscaram meu carro. alugado
Stayed 4 nights in Dec 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...en todo aspecto
Stayed 2 nights in Jul 2017
Verified review

8/10 Good

Liked: Staff & service

Fique de olho no tipo de quarto disponível.

Nos colocaram em uma quarto bastante inferior ao que mostram nas imagens do anúncio no Hoteis.com. Quando questionei se haviam outros quartos disponíveis a recepcionista me mostrou o que vi no momento da reserva online e disse que iria nos dar um "upgrade" sem custo adicional. Me senti enganado pelo hotel, pois se eu não tivesse questionado teríamos ficado em um quarto inferior ao que reservamos pelo app do Hoteis.com.
Stayed 2 nights in May 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Nice, cozy hotel. Mediocre breakfast.

The hotel is pretty nice. Its a cozy place. The breakfast is mediocre.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great looking property, tastefully deocorated. Great breakfast, fast WiFi, attentive staff, excellent value. Very cosy and yet memorable stay mostly due to impressive building. Pool a bit cloudy.
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

basico

La habitación era demasiado pequeña para el valor y las camas incomodas
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Wifi connectivity was extremely poor, slow speed and often down for hours at a time.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel confortavel

hotel confortavel
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accommodating & Charming Hotel

This little hotel had all we needed for a one night stay. The beds were very comfortable and they were able to get us a room last minute. Check in was very fast. Breakfast was included and was delicious. Pucon is a great town and this hotel is a short walk or cab ride away.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Lindo hotel

Muy bien hotel. Buena relación precio calidad. Sólo criticar la limpieza de las habitaciones.