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Hotel CasaEstablo by DOT Boutique

Property class: 3.5

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Photo gallery for Hotel CasaEstablo by DOT Boutique

A modern hotel with a swimming pool, multiple guest rooms, and a large barn-like structure. - Hotel CasaEstablo by DOT Boutique (Pucón)
A cozy living room with a fireplace, a large window with a view, and a chandelier. - Hotel CasaEstablo by DOT Boutique (Pucón)
A dining area with a table set for breakfast, including a bowl of fruit and coffee cups. - Hotel CasaEstablo by DOT Boutique (Pucón)
A stone pathway leading to a terrace overlooking a body of water with mountains in the distance. - Hotel CasaEstablo by DOT Boutique (Pucón)
A two-story house with a large front porch, surrounded by a forested area and a mountain in the background. - Hotel CasaEstablo by DOT Boutique (Pucón)
Located close to Lake Villarrica and La Poza, Hotel CasaEstablo by DOT Boutique provides a free breakfast buffet, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Superior Double or Twin Room, Lake View

A bedroom with a bed, a chair, a nightstand, and a window with a view of mountains.

Superior Double or Twin Room, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Pucón, Hotel CasaEstablo by DOT Boutique is in the suburbs and near a boardwalk/promenade. Travelers eager for a bit of culture can stop by Museo Mapuche Pucon, while those wishing to experience the area's natural beauty can explore Lake Villarrica and La Poza. Santa Clara Monastery and Pucon Beach are two other places to visit that come recommended. Visit our Pucón travel guide
Map
Camino Pucón-Villarrica Km 6, Pucón, Araucania, 4920000

What's nearby

  • A lake with kayakers, a forested hill, and a snow-capped mountain in the background.
    Lake Villarrica
    3 min walk - 0.2 miles
  • A lake with a mountain in the background.
    La Poza
    10 min drive - 6.3 miles
  • A lake with seagulls on a rocky shore, a snow-capped mountain in the background, and a forested hillside.
    Pucon Beach
    10 min drive - 6.5 miles
  • A snow-capped mountain with autumn foliage in the foreground.
    Villarrica National Park
    14 min drive - 9.4 miles
  • Enjoy Pucon Casino
    11 min drive - 6.7 miles

Getting around

  • Valdivia (ZAL-Pichoy)
    98 min drive

Restaurants

  • Trawen
    8 min drive
  • Café de la P
    8 min drive
  • Remanso
    8 min drive
  • Piedranegra
    11 min drive
  • La Marmita
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 80.00 per vehicle (one way)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hotel CasaEstablo by DOT Boutique have a pool?

Yes, this property has an outdoor pool.

Is Hotel CasaEstablo by DOT Boutique pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel CasaEstablo by DOT Boutique?

Check-in start time: 4 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel CasaEstablo by DOT Boutique?

Check-out is at noon.

Does Hotel CasaEstablo by DOT Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 80.00 per vehicle applies.

Where is Hotel CasaEstablo by DOT Boutique located?

Situated in the suburbs, this boutique hotel is steps from Lake Villarrica, and within 6 mi (10 km) of La Poza and Santa Clara Monastery. Museo Mapuche Pucon and Pucon Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel CasaEstablo by DOT Boutique Reviews

9.6

Exceptional

9.8

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 84 out of 107 reviews
Rating 8 - Good. 19 out of 107 reviews
Rating 6 - Okay. 3 out of 107 reviews
Rating 4 - Poor. 1 out of 107 reviews
Rating 2 - Terrible. 0 out of 107 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with very nice view.
Stayed 1 night in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the lake was beautiful and the hotel location was exactly what we were looking for. Place was clean and staff was very nice.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, great breakfast
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great view, friendly staff
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute place to stay with friendly staff! Rooms were comfortable and clean!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Spacious room, good location
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service and attention to detail by the owner and staff. Amazing continental breakfast!
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Superb service and very nice property.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and secluded

Great value for the price, property is very well kept, breakfast is abundant and good, breakfast starts at 8 am, staff is very accommodating.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

It amazing! Great view of the lake from the room, amazing breakfast with lots of selections, hosts were super nice!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Great Pyrenees dog, Dalí, greeting me at my car wagging his tail and walked me to the door. The receptionist was efficient, funny and super helpful. The hotel arranged a great horse ride for me and recommended a fantastic hot springs. Aldo they washed and folded a load of laundry for me. The breakfast is huge and very good. The people are warm and laid back. The building and view of the lake are phenomenal. The bathrooms big and modern. The pool is pretty big it was winter so I didn’t swim or ask to use the hot tub or sauna. It was a wonderful experience and I’ll be bank! You should go! Don’t hesitate to stay here; it’s awesome.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This family owned property is excellent, the great pyrennes dog meets you at the door, very friendly the family owners are friendly and professional, it’s a few miles outside Pucon and the driveway is steep, lake view fabulous, good breakfast, really enjoyed our stay
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel a little bit outside of Pucón - amazing view of the lake. With only a small number of rooms and the owners living on site, this has the intimacy of a B&B. Be aware the entrance to the hotel is easy to miss and it is a steel drive up to the property.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Everything about this property was excellent. Very friendly, relaxing with a lovely country atmosphere. Breakfast was like being at home and being spoilt.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice staff
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a 3 week vacation around Chile and this was by far the best place we stayed. Very quiet, with a great view of the lake. Close to Pucon and all the actives. The owner were friendly and was able to do our laundry. Would highly recommend staying here. Thanks for making our family feel welcome.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, beautiful view of Lago Villarrica. Good breakfast, though a bit heavy on the carbs. Staff was helfpul, though most had limited English--Apple Translate definitely helped. Steep, long, narrow driveway from highway up to hotel was a little intimidating, but luckily we never encountered another vehicle on it. Very good value for the price.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value for the money

very nice hotel with great lake view and excellent and friendly service. very good breakfast. missing are elevator and in-room coffee machine. recommended.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

CasaEstablo- room with a VIEW. Warm and welcoming.

The CasaEstablo was incredible. The room was clean, comfortable, and beautiful. I cannot understate the view. It is jaw dropping. The grounds are picturesque and the staff are all welcoming, accommodating, and friendly. There is a great complimentary breakfast and the location is 10 minutes to the center of Pucón by car. I would absolutely stay here again.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful lake view with professional services in breakfast. So nice white doggy and black cat.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery is beautiful! Great breakfast and hospitality.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Great Location with amazing view!
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great large and clean room. Friendly and very accommodating staff. We had very nice and quiet 3nights and breakfasts. The only thing to know was that the hotel is located a bit out of Pucon and if you try to get to Pucon in the evening you will very possibly hit traffic at tge entrance of town. Except that, everything was great
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Mar 2024