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Best Western Hotel Madan

3.0 star property
Suburban hotel with free breakfast and a 24-hour business center

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Photo gallery for Best Western Hotel Madan

Breakfast, lunch, dinner served; international cuisine
Hallway
Exterior
Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Pet friendly
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Pet friendly
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Av. Madero Zona Luz, Centro, Villahermosa, TAB, 86000

What's nearby

  • Villahermosa Market - 12 min walk - 0.7 miles
  • Tomas Garrido Canabal Park - 3 min drive - 1.4 miles
  • La Venta Museum-Park - 3 min drive - 1.8 miles
  • Villahermosa Convention Center - 4 min drive - 2.5 miles
  • Plaza Altabrisa Tabasco - 5 min drive - 2.8 miles

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 17 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Restaurant los Portales - ‬2 min walk
  • ‪Ya Pizza - ‬3 min walk
  • ‪Cafe la Galeria - ‬3 min walk
  • ‪Rock And Roll - ‬1 min walk

About this property

Best Western Hotel Madan

Hotel in the city center
You can look forward to free continental breakfast, a coffee shop/cafe, and dry cleaning/laundry services at Best Western Hotel Madan. The on-site international cuisine family restaurant, Madan Restaurant, offers breakfast, lunch, and dinner. In addition to a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Airport pick-up service (surcharge), express check-out, and a reception hall
  • Smoke-free premises, tour/ticket assistance, and an elevator
Room features
All guestrooms at Best Western Hotel Madan include perks such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 20-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Madan Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Coworking space
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (100 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 37 per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 4)
  • Pet deposit: USD 37 per stay
  • Pet fee: USD 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Parking height restrictions apply

Property is also known as

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Best Western Hotel Madan Villahermosa
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Frequently asked questions

Is Best Western Hotel Madan pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 37 per stay and a fee of USD 25 per pet, per night.

How much is parking at Best Western Hotel Madan?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Hotel Madan?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hotel Madan?

Check-out is at noon. Late check-out is available for a fee.

Does Best Western Hotel Madan provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 19 per vehicle applies.

Where is Best Western Hotel Madan located?

Located in the heart of Villahermosa, this hotel is within a 15-minute walk of Torre del Caballero and Villahermosa Market. Cathedral of the Lord and Carlos Pellicer Camara Regional Museum of Anthropology are also within 1 mi (2 km).

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Best Western Hotel Madan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 86 out of 188 reviews
Rating 8 - Good. 53 out of 188 reviews
Rating 6 - Okay. 25 out of 188 reviews
Rating 4 - Poor. 13 out of 188 reviews
Rating 2 - Terrible. 11 out of 188 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is no parking in the property
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is downtown centro, easily accessible and there is a parkade easy to get to. Staff are friendly and great hosts.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were very clean and staff amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

Jean

Disliked: Property conditions & facilities
You get what you pay for! Location is great. Hotel below, very much below normal Best Western standards! Noisy, dirty and generally a 1-star hotel in the western world!
Stayed 3 nights in Dec 2024

4/10 Poor

MARIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a Best Western Hotel, it did not meet my expectations. It is a nice old building, but it needs better maintenance
Stayed 2 nights in Dec 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service
Excellent service, but light fixture in the bathroom was too dim to see by.
Stayed 1 night in Nov 2024

8/10 Good

Jose caleb

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Jan 2025

10/10 Excellent

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 4 nights in Aug 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I wished that there was more support for non-English speaking clients but otherwise the property met our expectations for a hotel in Villahormosa downtown. The hotel is across the street from the start of the upgraded walking streets with shops and eateries. We chose to dine at the hotel to be safe. We were thankful for the cafe in the hotel. All of the staff was helpful and kind even though the langauage barrier was challenging.
Stayed 1 night in Feb 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Decent economic hotel. I appreciated the air conditioning as the city was very hot and humid. I’m traveling with 2 small dogs and the hotel was very accommodating. I didn’t care for the city if Villahermosa, very dirty and not pet friendly. Naturally, I spent all my time in the hotel.
Stayed 2 nights in Jul 2022

4/10 Poor

Yamile

Liked: Cleanliness
Disliked: Amenities
It is an old building so they constantly have problems with the water pipes. The day we checked in at 1pm there was no water, and so we were until 6pm Approx. The attention of front desk people wasn't so kind. Includes breakfast. The restaurant staff is quite friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we say in the business: Location, Location, Location. This hotel is extremely well situated. Street that are people only abound. Stores and stores. Restaurant even if not great ones. The zocalo is 2 street corners away. You are in the center of the center. This hotel has everything: food, bar, reception. I enjoyed this trip at this hotel.

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service
The prpoerty is nice🙃...very secure. There's a security guard 24/7. The restaurant has a good menu and the service is excellent. Hot water, the elevator, the house keepers and AC worked well all the time. Great downtown location. Plan to do your activities early. At night many bars open and that brings a different scenario, overall, I would stay there again, I do recommendations it.
Stayed 2 nights in Feb 2023

4/10 Poor

philippe

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Their is construction happening they were banging hammers at 7.20 am. Alot of the staff is hunting you down for an tips. I get it but at some point you can hunt every pesos.
Stayed 1 night in Mar 2024

4/10 Poor

Cristian

Disliked: Property conditions & facilities
I’m make my booking for two rooms, on my Expedia app apear the two room. At the hotel only apear one room, the room had an unpleasant odor, and hair in the shower

2/10 Terrible

HUGO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I make a hotel reservation thru Expedia I get the worst room the hotel has. And this time it was the same thing. First, the check in it took over an hour to get a room. They need it to get paid first by Expedia. Then I was giving a noise room on the second floor. it seems the hotel air conditioning system was outside the room. I asked for another room and Francisco gave me a room facing the local bars. The loud music didn’t stop until 5am. We got out of the hotel a left at 6am. Horrible place.
Stayed 1 night in Jan 2024

4/10 Poor

Adrian

Disliked: Staff & service, property conditions & facilities, room comfort

Do not recommend it.

Front desk charged us even though we prepaid for the room. I did not remember because it was a multiple stop trip, so I paid.Staff was horrible, Mariana needs A LOT of training. Room smells like cigarettes because people smoked in the room and left the cigarette butts by the window.Mattress was old, towels smelled like smoke too. Nobody seems to know what is going on. The only area in which the hotel was excellent, was the friendly and very helpful waiter at the breakfast. I will hire him any day!!!!
Stayed 1 night in Jul 2022

10/10 Excellent

Ricardo Antonio

Stayed 2 nights in Apr 2025

2/10 Terrible

jesus jaime

Liked: Cleanliness, amenities, property conditions & facilities
horrible su desayuno sinceramente
Stayed 2 nights in Apr 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Lo volveré a elegir!
Stayed 1 night in Apr 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si quieres hospedarte para una o dos noches, esta bien
Stayed 1 night in Mar 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar
Stayed 1 night in Jan 2025

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

8/10 Good

Sandra Maldonado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es amable
Stayed 4 nights in Jan 2025